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p style="margin-bottom:11px">The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
18.31 - $23.80 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. Essential
p>As a Patient and Customer Care Representative (PCCR), you will play a vital role both as a part of the client and patient care teams, ensuring seamless client experiences while supporting our clinical team in providing excellent veterinary care. This unique role encourages you to float between direct animal care and client services -- utilizing a broad skillset, contributing to hospital efficiency, and strengthen the bond between our medical team, clients, and patients.
Customer Service, Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Interpersonal Relationships, Medical Billing and Coding, Medical Insurance Claims, Office Organization, Organizing, Professional Etiquette, Scheduling, Team Collaboration Basic Life Support - American Heart Association, Basic Life Support - American Red Cross.Grade. More than one credential, certification or professional license may be required depending on the role.
p/> From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. - Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
Assigns beds to patients in accordance with established criteria and availability: Communicate bed assignments to sending and receiving units; Contact AD Coordinator regarding transfers from other hospitals; Process all admissions and transfer request accurately and timely; Notify insurance company of admission in a timely manner. Review and print department schedules, ensure appropriateness of scheduled appointments, and back fill open slots: For ancillary services ensure all applicable orders/scripts/referrals are obtained prior to services being rendered.
Assigns beds to patients in accordance with established criteria and availability: Communicate bed assignments to sending and receiving units; Contact AD Coordinator regarding transfers from other hospitals; Process all admissions and transfer request accurately and timely; Notify insurance company of admission in a timely manner. Review and print department schedules, ensure appropriateness of scheduled appointments, and back fill open slots: For ancillary services ensure all applicable orders/scripts/referrals are obtained prior to services being rendered.
Primary Location: District of Columbia - Washington Work Locations: CN Hospital (Main Campus) - 111 Michigan Avenue NW - Washington - 20010 Job: Administrative Support / Customer Service Organization: Finance Position Status: R (Regular) - O - PRN Shift: Variable Work Schedule: Various Job Posting: Mar 6, 2026, 12:50:15 AM Full-Time Salary Range: 43160-85259.2. Qualifications Minimum Education High School Diploma or GED (Required) Minimum Work Experience 2 years Related experience (Required) Required Skills/Knowledge Broad knowledge in administrative processes, customer service skills.
Primary Location: District of Columbia-Washington Work Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010 Job: Administrative Support / Customer Service Organization: Finance Position Status: R (Regular) - PT - Part-Time Shift: Weekend Work Schedule: Varies Job Posting: Jan 5, 2026, 11:56:51 PM Full-Time Salary Range: $43,160 - $85,259.2. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments. Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service.
Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments. Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service.
p>High School Diploma or General Equivalency Diploma (G.E.D.) required Minimum of five (5) years of experience in billing, collections, customer service, or cash posting required Hospital setting experience required Acute care facility experience required, including inpatient stay collection, DRG reimbursement, and Medicare and Medicaid payer experience Certified Patient Account Representative (CPAR - HFMA) or Certified Revenue Cycle Specialist - Institutional (CRCS-I - AAHAM) certification required, and must be retained throughout employment Demonstrated ability to produce accurate Medicare, Medicaid, and commercial payer claims that yield substantiated reimbursement Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint); strong basic computer and math skills Strong organization, problem-solving, and time-management skills; ability to work independently in a collaborative environment. Contact insurance carriers as scheduled by the collection tool; communicate clear action plans when adjudication is delayed Identify, review, and resolve denied claims daily; monitor accounts receivable status using Siemens Invision Unity, ePremis, EDM, the Medicaid and Medicare portals, CareFirst, and MCO portals Perform payer remittance and reimbursement posting reconciliation; ensure reimbursement is consistent with payer contractual terms before performing adjustments or billing patient responsibility Review and resolve credit balances accurately; report out-of-the-ordinary circumstances to immediate supervisors for investigation.
This position is responsible for accurately billing patient accounts, ensuring timely claim submission and reimbursement from various third-party payers, ensuring proper account documentation in the organizations billing system, and pursuing follow-up efforts on aged accounts.
Anatomy, Clinical Care, Communication, Cross-Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs Basic Life Support - American Heart Association, Basic Life Support - American Red Cross.Grade. More than one credential, certification or professional license may be required depending on the role.
Examples of specialized experience would typically include, but are not limited to: Resolves many complex, multi-institutional administrative issues; Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, budget, manpower utilization, distribution of work assignments, delegations of authority, management controls, information and documentation systems, and similar functions of management; Coordinates responses to emergent or urgent matters involving the executive leadership; Creates comprehensive reports to contribute to the improvement of productivity, effectiveness and efficiency in program operations and/or administrative support activities at different echelons and/or geographical locations within the organization. Such a training program must have been conducted in an operating health care system and included:
We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents.
Compensation Range.
p>• Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
p>• Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Specialized experience is defined as (1) assisting claimants with applications for federal, state, or local benefits in areas such as but not limited to: burial benefits, education benefits, monetary benefits, welfare benefits, housing benefits and various other federal, state, or local programs; AND (2) identifying errors, inconsistencies, or omissions in federal or state-administered benefits request package. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.
p>Position Designation: This position is deemed as "Security Sensitive" pursuant to Section 410 of Chapter 4 of the D.C. Personnel Regulations, in addition to the general suitability screening, individuals applying for or occupying safety sensitive positions are subject to the following checks and tests: Criminal background check; Traffic record check (as applicable); Consumer Credit Check (as applicable); Reasonable suspicion drug and alcohol test; Post-accident or incident drug and alcohol test. A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, a line attorney position in the Legal Service (series 905), or an attorney position in the Excepted Service (series 905) who is a bona fide District resident AT THE TIME OF APPLICATION for the position may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points.
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
p>The Client Services Representative is Whitman-Walker Healths centralized patient-facing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care and facilitating billing. • Possess the ability to establish and maintain professional working relationships with all levels of staff, patients, and the public, and to work comfortably with people with HIV, and persons with different ethnicities, sexual orientations, gender identities, color, religions, marital status, national origin, age, disability, and veteran status.
p>• Greets clients and visitors as soon as they arrive, makes clients and visitors feel welcomed, and refers callers to the appropriate parties in a courteous and professional manner. This position will be responsible for handling all dental client-facing duties ranging from scheduling patients for appointments, inputting patient data into eCW, and other related tasks.
A strong team player across a broad and highly visible internal network, the Executive Operations Partner balances humility with ambition, demonstrating a willingness to learn, seek input and collaborate while independently driving outcomes and taking ownership of results. As one team of 100,000+ colleagues, we share a common set of values-Integrity, Intensity, Innovation and Involvement-working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
The Patient Care Navigator (PCN) serves as the front-line specialist responsible for patient intake and registration, demographic collection, payment collection, insurance and SFDP eligibility and verification, and navigation support for patients accessing medical, dental, and behavioral health services at Mary’s Center. Monitors status of reception areas, updating appointment status by end of the day, alerting clinical staff of unusually long participant waiting times, or obtaining assistance in any unusual situations including participant conflicts.
p>The Patient Care Navigator (PCN) serves as the front-line specialist responsible for patient intake and registration, demographic collection, payment collection, insurance and SFDP eligibility and verification, and navigation support for patients accessing medical, dental, and behavioral health services at Mary's Center.
Operating acute care inpatient facilities, behavioral health inpatient facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Pay Transparency: To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees.
p/> From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. - Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers, preserving the rich tradition of academics, research, and healing.
p>Demonstrated leadership qualities and abilities Strong organizational skills with the ability to lead and complete multiple, complex projects on time with high quality results Appreciation of timeliness with resolving issues and determining priorities Strong planning and delegation skills, including ability to develop and cross-train staff Strong knowledge of performance evaluation techniques and customer service metrics Excellent verbal and written communication skills with strong interpersonal skills Strong problem-solving ability and analytical skills Ability to work effectively in a demanding, team-oriented, and fast-paced environment Experience working with Microsoft Windows applications. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.
Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.
Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.
Coordinate activities of volunteers assigned to the welcome desk, provide work instruction as necessary; assist in evaluating the work performance of the assigned volunteers. Responsible for providing comprehensive information services and assistance to patients, parents and visitors who access the Hospital directly .
Provide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Notify parent of the need for completed insurance referral form or any pre-authorization of treatment prior to scheduled appointment; discuss co-payment or payment in full requirements; counsel or refer parent to central business operation''s financial counseling or establish a payment plan.
p>Education:
Supports the organization"s commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction, and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization"s Quality Enhancement Goals (QEP). PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective home dialysis therapy and training for patients under the direct supervision of a licensed nurse under organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies.
Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
In addition to our JARS University culture and mock-store training, all successful candidates must complete the D.C. Board-approved cannabis training program required for ABCA registration before their first day on the sales floor. We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and excellent customer care to the D.C. community.
Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
p>FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments.
The Senior Client Support Representative serves as a critical liaison within the Client Support organization, ensuring the consistent delivery of high-quality training and support to both new hires and tenured specialists. In addition to leading training initiatives, the incumbent provides subject matter expertise to support issue resolution, contributes to the continuous improvement of learning programs, and participates in cross-functional projects.
Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.