Responsibilities:
Manage offices electronic prescription pools, assisting in the processing and proposing of medication refills according to protocols
Reviewing patient chart/records for pertinent information as it is related to medication refills.
Facilitates a high level of customer/patient service by working with patients for medication assistance guidance, including communicating with patients about refill status, provider appointments, adherence, PAP programs, etc
Communicating and collaborating with providers and office staff in person and via the EMR
Conducts Pharmacy benefit checks at the providers requests
Obtains prior authorizations from intermediaries and payers, including managed care companies, insurance companies or others as appropriate.
Other Information:
High School Diploma
Pharmacy Technician Certification Board (PTCB) or the National Healthcareers Association (NHA) within 6 months of hire
1 year experience as a Pharmacy Tech or similar healthcare position preferred
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort.