["Senior Principal Product Marketing Manager","Senior Principal Product Marketing Manager"] Oracle["Senior Principal Product Marketing Manager","Senior Principal Product Marketing Manager"]AugustaRemote$118,700–$264,100 / yearThis highly visible role will work closely with OCI executives, product leaders, engineering teams, sales organizations, and strategiccloud partners to drive awareness, adoption, and market leadership for OCI's portfolio. Develop executive-level presentations, solution briefs, customer success stories, thought leadership content, and other high-impact assets that clearly communicate OCI's capabilities and business outcomes.
Wealth Management Relationship Manager Bangor Savings BankWealth Management Relationship ManagerAugusta, MEOther: Creates, monitors, maintains and analyzes various system and tracking reports (referral tracking, client contact reports, account reviews, etc.) to ensure transparency and progress in connection with filing requirements, BWM projects, and progress expectations in general. Business Line Sales Development: Proactively services and cross sells client relationships for the purpose of improving client satisfaction and generating incremental interest and non-interest income for Bangor Savings Bank.
Marketing Operations Manager - Marketo Engineering (Remote) Cisco Systems IncMarketing Operations Manager - Marketo Engineering (Remote)Augusta, MERemote$128,400–$191,600 / yearIn this role, you''ll partner closely with Marketing Strategy, Campaign Operations, Field Marketing, RevOps, Sales, and Data Analytics to deliver scalable, data-driven marketing technologies, processes, and workflows that help the business move faster! Bring your technical expertise, curiosity, and passion for solving sophisticated problems-and help organizations do their best work while growing your own career alongside a supportive team.
Area Manager, Early Career (2027) - New England/ CT, RI, MA, VT, NH, ME Amazon.com IncArea Manager, Early Career (2027) - New England/ CT, RI, MA, VT, NH, MEMEAs an Area Manager, no two days look exactly the same, but every shift gives you the chance to lead a team, solve real problems, and directly impact how millions of customers receive their orders. Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.
Car Wash Operations Assistant General Manager Nouria EnergyCar Wash Operations Assistant General ManagerBangor, MEGolden Nozzle Car Wash is seeking a hands-on, motivated Assistant Manager to support the daily operations of our high-volume car wash facility. As Assistant Manager, you will work closely with the Site Manager to help maximize site performance, support team development, and ensure every customer leaves with great experience.
Retail Assistant Store Manager CuraleafRetail Assistant Store Manager829 Hogan Rd Bangor, ME$50,000–$55,000 / yearAs an Assistant Store Manager, you will assist the Store Manager in helping develop, lead, and motivate a team to deliver an exceptional customer experience that supports building brand loyalty and achieving financial targets. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets.
Senior IT Project Manager Phjw UsaSenior IT Project ManagerCharlotte, WashingtonManage a portfolio of technology projects, enhancements, operational initiatives, and strategic programs across Enterprise Content Management, Knowledge Management, Search, Collaboration, and Digital Workplace platforms; Maintain portfolio roadmaps, project schedules, milestones, dependencies, risks, and resource plans; Collaborate with leadership to prioritize initiatives based on business value, strategic objectives, resource availability, and organizational priorities; Establish and maintain portfolio reporting and executive dashboards to provide visibility into project health, delivery status, risks, and resource utilization; and. Lead projects through all phases of the project lifecycle, including initiation, planning, execution, testing, deployment, adoption, and closure; Define project scope, objectives, deliverables, schedules, budgets, and success criteria; Develop and maintain project plans, status reports, RAID logs, communication plans, deployment strategies, and project documentation; Monitor project progress and proactively manage risks, issues, scope changes, and dependencies; Facilitate project team meetings and ensure accountability for deliverables and action items; and.
Car Wash Operations Assistant Manager Nouria Energy CorpCar Wash Operations Assistant ManagerManchester, MEGolden Nozzle Car Wash is seeking a hands-on, motivated Assistant Manager to support the daily operations of our high-volume car wash facility. As Assistant Manager, you will work closely with the Site Manager to help maximize site performance, support team development, and ensure every customer leaves with great experience.
PMO Manager - NPD/NPI Electronics & Embedded Systems Projects (Engineering Background Preferred); med device a preferred KORE1 TechnologiesPMO Manager - NPD/NPI Electronics & Embedded Systems Projects (Engineering Background Preferred); med device a preferredGray, MEAs PMO Manager, you will lead and develop our team of Project Managers (PMs), ensuring predictable delivery, cost control, and on-time execution for multidisciplinary electronics-based NPD and NPI projects-primarily for medical devices but also supporting aftermarket automotive, industrial, and other regulated electronics programs. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a PMO Manager - NPD/NPI Electronics & Embedded Systems Projects (Engineering Background Preferred); med device a preferred.
Data & Reporting Manager Glass DoctorData & Reporting ManagerNew Gloucester, MaineImproves visibility into business performance: Provides meaningful insights across sales, operations, customer experience, and field services by identifying trends, risks, opportunities, and performance gaps. The Data & Reporting Manager is responsible for developing, maintaining, and enhancing reporting infrastructure and business intelligence solutions that support operational and strategic decision-making across Portland Glass.
Audit Manager GpacAudit ManagerBangor, ME100000–160000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. If you are interested in connecting further about any level opportunity within public accounting, please apply here or email me directly with any questions at whitney.coles@gogpac.com or Call/Text 801-762-8375!
NewTechnology Incident Manager MindlanceTechnology Incident ManagerBrooklyn,, OHGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. This role manages cross-functional investigative teams and facilitates resolution of enterprise-level incidents through strong leadership, technical insight, and effective communication.
Veterinary Practice Manager - General Practice Portland VetVeterinary Practice Manager - General PracticePortland, ME$75,000–$95,000 / yearWorking closely with hospital leadership, you'll play a critical role in launching the hospital, establishing workflows, building an engaged team, and creating an exceptional experience for clients and patients from day one. If you enjoy developing teams, creating efficient operational processes, and fostering a workplace where employees, clients, and patients thrive, we'd love to meet you.
Senior Manager, Customer Service (DentaQuest) Sun LifeSenior Manager, Customer Service (DentaQuest)Hartford, Maine$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
["Technical Account Manager","Technical Account Manager"] Eliassen Group["Technical Account Manager","Technical Account Manager"]Augusta$75–$85 / hourThis role drives adoption and successful outcomes by leading technical check-ins, resolving complex issues in partnership with Support, Product, and Engineering, and identifying opportunities to expand platform value through best practices and new integrations. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes.
General Manager EOS Hospitality KRC Employee LLCGeneral ManagerKennebunk, MEPart timeOur growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory. Kennebunkport Resort Collection is seeking an experienced and dynamic General Manager to oversee the operations of The Boathouse Hotel & Restaurant, Kennebunkport Inn, Yachtsman Hotel & Marina Club, Grand Hotel, and The Lodge on the Cove.
Experience Manager Ulta Beauty, Inc.Experience ManagerAugusta, MaineFull timeAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Branch Manager Keybank National AssociationBranch ManagerBridgton, ME$69,000–$105,000 / yearResponsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals.
Program Manager, The Ridge Maine RTC Ridge RTCProgram Manager, The Ridge Maine RTCMaineEnsures the team completes daily progress notes, incident reports, medication reports, evening rounds and updates the team communication log on each shift worked. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas.
Product Manager - Accounts Payable Tyler TechnologiesProduct Manager - Accounts PayableYarmouth, MECreates plans and strategies to achieve the product objectives, including published product roadmaps that will articulate the product direction to both internal departments and external clients. Proactively communicates with senior management on the product's performance, any major issues with the products or any changes in the market or competition related to the product area.
NewSenior Manager, Business Consulting - Payment Integrity Center of Excellence CVS Health CorpSenior Manager, Business Consulting - Payment Integrity Center of ExcellenceME$67,900–$199,144 / yearThe candidate should exhibit the ability to identify and manage project implementation activities across the enterprise that includes increasing the contractual terms, reimbursement accuracy and performance of our claim editing vendors, proposing opportunities to lowering G&A (reducing appeals, claim rework, and provider settlements), maximizing revenue, centralizing vendor data accuracies and service level agreements, and improving overall consistency and credibility of our Payment Integrity programs. It requires a strong background in complex program management, business or healthcare consulting, or strategic planning and process improvement, with demonstrated ability to work independently, build collaborative relationships, communicate clearly, gain alignment and consensus, build comprehensive execution plans, and meet difficult deliverables in a dynamic environment.
Sr. Manager, Pricing - Pharmacy Appeals CVS Health CorpSr. Manager, Pricing - Pharmacy AppealsME$67,900–$182,549 / yearThis role requires a thorough knowledge of claim adjudication, appeals related processes, and being a leader working with other internal business units to develop new solutions to meet the ever-increasing number of complex appeal bill compliance requirements. Leads with strategic leadership and guidance to pharmacy reimbursement appeals teams, ensuring effective strategies and operations are effectively progressed to improve performance.
Manager (Coordinator), Hurricane Melissa Relief & Recovery thehivecareers.coManager (Coordinator), Hurricane Melissa Relief & RecoveryMaineThe successful candidate will work closely with local partners, government agencies, donors, and community organizations to guide our clients efforts across its four recovery pillars: Adopt-A-School, Adopt-A-Clinic, Adopt-A-Village, and Restore Livelihoods in Farming. This role will ensure that programs are effectively implemented, funds are responsibly managed, and partnerships are leveraged to deliver high-impact results for affected communities.
Client Partner Blue YonderClient PartnerStockholm, MESolution Delivery Management: Oversee the implementation and integration of Blue Yonder's solutions, working closely with project managers, solution architects, and customer success teams. You will act as a trusted advisor for our key accounts, leveraging your deep understanding of supply chain management and technology to deliver value-driven solutions that meet and exceed client expectations.
Assistant Store Manager - Eddie Bauer #4296 Marketplace At Augusta Eddie BauerAssistant Store Manager - Eddie Bauer #4296 Marketplace At AugustaAugusta, MEOverviewAs an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. QualificationsYou will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).Proven track record of exceeding sales and statistical expectations.
Store Manager in Training CVS HealthStore Manager in TrainingSouth Portland, MaineOur team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Store Manager CVS Health CorpStore ManagerAlbany, ME$80,000–$130,000 / yearPrimary Roles and Responsibilities: To successfully operate their retail location, the Store Manager is specifically responsible to: Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, contributing to career progression, involving hiring, training, performance management, and where required, termination of employment. Ensure appropriate staffing to operate store successfully by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending.
NewSenior Manager of the Dairy Program Wolfe's Neck CenterSenior Manager of the Dairy ProgramFreeport, ME$70,000–$80,000 / yearFull timeQualificationsRequired Experience6-8 years of dairy herd management, dairy operations leadership, or equivalent agricultural management experienceDemonstrated experience managing pasture-based and/or grazing dairy systemsExperience supervising employees, apprentices, interns, or farm teamsExperience developing and/or implementing dairy and/or livestock farmer training programsPreferred EducationAssociate's or Bachelor's degree in Animal Science, Dairy Science, Agribusiness, Agriculture, or a related fieldTechnical SkillsCalm and safe stockmanship when handling all animalsKeen detection, diagnosis, and treatment of acute and chronic cattle health conditions in a timely mannerProven skills in management-intensive grazing on perennial pasture in dairy production systemsKnowledge of dairy herd health, reproduction, nutrition, grazing management, and milk production systemsExperience using herd management software and production recordkeeping systemsAbility to safely operate and maintain farm machinery and equipment, including tractors, skid steers, and related implementsLeadership CompetenciesStrong leadership, communication, and interpersonal skillsEffective problem-solving, decision-making, and organizational abilitiesAbility to manage multiple priorities in a fast-paced agricultural environmentCommitment to mentorship, workforce development, animal welfare, safety, and continuous improvement Other RequirementsLegally able to work in the United States (we cannot provide VISA sponsorship)BenefitsAs a full-time employee of Wolfe's Neck Center, this position is eligible for benefits including health insurance, dental insurance, three weeks paid vacation and six sick days, Maine state holidays off, and our retirement savings plan. Position SummaryReporting to the Director of Farmer Training & Partnerships and participating in WNC's Program Leadership Team, the Senior Manager of the Dairy Program is responsible for the overall management of Wolfe's Neck Center's organic dairy and cattle operations, ensuring herd health, milk quality, pasture productivity, and farm viability.
Continuous Improvement Manager Vantage Point RecruitingContinuous Improvement ManagerSaco, METhe CI Manager will partner cross-functionally with manufacturing, quality, engineering, supply chain, and leadership teams to enhance efficiency, product quality, and compliance while supporting strategic business objectives as well as training to applicable staff members. Strong knowledge of Lean Manufacturing principles and Six Sigma methodologies including, but not limited to Process Mapping, SIPOC, Cause & Effect Matrices, DFMEAs, PFMEAs, Control Plans & Gage R&R.
Banking as a Service (BaaS) Relationship Manager Bangor Savings BankBanking as a Service (BaaS) Relationship ManagerBangor, METhe Relationship Manager partners closely with the BaaS Relationship Manager Team Lead and cross-functional teams to deliver responsive service, support program growth, and contribute to onboarding new Fintech partnerships. This role focuses on building trusted relationships, supporting onboarding and ongoing program execution, and delivering a high-quality client experience that drives satisfaction, retention, and long-term program success.
Branch Manager KeyCorpBranch Managerbridgton, ME$69,000–$105,000 / yearResponsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients'' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals.
Healthcare Gap Year Program Manager Northeastern UniversityHealthcare Gap Year Program ManagerPortland, ME$53,615–$75,728.75 / yearJob responsibilities to include: Outreach and connecting with undergraduate programs at Northeastern, in Maine and across the United States to promote the recruitment, and successful engagement of participants into the programs; Work with partner organizations and Roux faculty to create and collect program outcome measures; Oversee administration and updates to the application process for participants, Serve as primary contact for program applicants and participants, including from initial application, after hire, and during employment period; Serve as the primary contact for all partner organizations; Administer wraparound services for participants, including career mapping, and coordination of programming to support employment experience and future career success; Coordinate submission of required reports to funders and stakeholders. The Gap Year program (now in its fourth year) is designed to help address the severe health workforce shortage in Maine, and provide opportunities for recent college graduates by; Making a direct connection between applicants aspiring to careers in healthcare with open entry-level healthcare positions across Maine; Supporting participants with continued access to an academic institution, networking, and additional financial resources (when funding allows).
Hospital Lab Manager Quest Diagnostics IncHospital Lab ManagerPortland, MEEnsure that any contracted service where hospital contracts with Quest Diagnostics for reference testing, that samples are prepared for pick up on time; that any issues with testing performance identified by hospital providers is immediately shared with the Quest Diagnostics laboratory to where the test was referred and collaborates to improve and resolution of those issues. Hospital Service Manager has direct line of responsibility for Quest Diagnostics supervisors and staff at the client locations, to maintain relationships and communications with hospital client, sales, Professional Lab Services Team, Regional operations and functional partners (procurement, logistics, etc.), throughout the duration of the contract.
Foundation Program Manager Houston MethodistFoundation Program ManagerSunset, FloridaThree years experience in development, communications, media relations, marketing or related field, two years of which must be in project management, coordination or event planning; may consider HM employee with four years of experience who demonstrates progressive responsibilities. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area.
Senior Project Manager ThinkingAheadSenior Project ManagerPortland, MEIf you're an experienced commercial construction Project Manager looking for a long-term opportunity with an employee-owned contractor that values its people, I'd love to have a confidential conversation. They're looking to add an experienced Senior Project Manager to lead large commercial projects from preconstruction through closeout.
Contracts Program Manager CadenceContracts Program ManagerStockholm, MECadence customers are the world's most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health. Engage with ecosystem partners, academic institutions, established organisations, and semiconductor start-ups to develop opportunity pipelines, define requirements (software, hardware, and cloud), and support proposal and contract development.
Oncology Senior Veterinary Clinical Research Manager Idexx Laboratories IncOncology Senior Veterinary Clinical Research ManagerWestbrook, MEAn innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. You will collaborate with Discovery, Development, Medical Affairs, and Business Partners on study design, analysis, and interpretation - while building external networks, managing collaborative studies, and driving publication and conference presence to support product commercialization.
Software Development Manager Idexx Laboratories IncSoftware Development ManagerMEAn innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Manager, Data Engineering Idexx Laboratories IncManager, Data EngineeringWestbrook, ME$120,000–$150,000 / yearThis role serves as the people manager for a team of Data Engineers assigned across multiple Agile delivery teams, and is also an active member of an Agile delivery team, contributing directly to solution design, implementation, and delivery. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease.
Customer Success Manager III F5 IncCustomer Success Manager IIIME$88,000–$132,000 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.
Merchandising Service Manager Lowe's Companies, Inc.Merchandising Service ManagerPresque Isle, ME$21.75–$23.50 / hourOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Engineering Manager, Portfolio Services AddeparEngineering Manager, Portfolio ServicesPoland, METhis Engineering Manager role leads the Portfolio Services team at the core of Addepar's data platform, driving developer velocity, process automation, and cross-functional execution to deliver high-impact, scalable solutions. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media.
Data Engineering Manager AddeparData Engineering ManagerPoland, METhe overall Addepar Platform provides a single source of truth "data fabric" used by the Addepar product set, including a centralised and self-describing repository (a.k.a Data Lake), a set of API-driven data services, an integration pipeline, analytics infrastructure, warehousing solutions, and operating tools. Addepar's core business relies on the ability to quickly and accurately ingest data from a variety of sources, including 3rd party data providers, custodial banks, data APIs, and even direct user input.
Business Development Manager ForerunnerBusiness Development ManagerPortland, MaineYou'll manage and grow a team of Business Development Representatives while owning outbound strategy across both our public-sector pipeline (city, county, and state agencies) and our growing private-sector pipeline (construction, ports/terminals, and energy/renewable operators). We build intelligent software that connects the systems these agencies and firms already rely on, fills the gaps those systems can't, and turns fragmented information into decisions and actions that reduce liability, surface revenue, and prevent small problems from becoming emergencies.
NewRetail Manager 3 Sodexo SARetail Manager 3Orono, ME$56,270–$72,820 / yearProgression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. This role puts you at the center of retail operations, where your ability to lead teams, manage priorities, and drive customer satisfaction will be key to success.
NewRetail Operations Manager Sodexo SARetail Operations ManagerOrono, ME$74,290–$96,140 / yearProgression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. This role puts you at the center of retail operations, where your ability to lead teams, manage priorities, and drive customer satisfaction will be key to success.
Operations Manager BunzlOperations ManagerPortland, MEFull timeWith more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work® . The OM ensures smooth operation of various processes including the processes of planning, implementing, and controlling the effective and efficient flow of goods and services from the point of origin to the point of consumption.
Primary Care - Practice Manager ConvenientMDPrimary Care - Practice ManagerWaterville, MainePartner closely with the Urgent Care Practice Manager to foster a collaborative, one-team culture across our co-located Urgent Care and Advanced Primary Care practices, ensuring seamless operations, strong cross-functional teamwork, and an exceptional patient experience. A strong Practice Manager will partner closely with the Urgent Care Practice Manager to foster a one-team culture, promote seamless collaboration between Urgent Care and Advanced Primary Care staff, and ensure an exceptional patient experience from start to finish.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Portland, ME$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Portland, ME$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.