table border="1" class="MsoTableGrid" style="width:472.7pt;border-collapse:collapse;border:none">Work Hours. Essential Duties and Responsibilities. Winter Haven, FL30+ days ago This is a hands on position and in this role, you will help perform, plan, organize, direct, coordinate, and control service center activities and functions to achieve revenue goals and objectives, while maintaining a strong customer focus, leveraging the brand, and driving employee engagement in a rapidly changing and highly competitive business environment. Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to upsell products and services and taking care of any customer concerns or complaints quickly and professionally. As a Sales Operations Manager, you'll work as a trusted partner to assigned Segment Sales Leadership to lead data-led decision making and develop transformational initiatives that enhance the efficiency and quality of our sales operations. Championing innovation and optimization, this role also serves as a SME and key advisor across initiatives and projects, working closely with cross-functional teams to drive design, implementation, and adoption of new tools. This role will provide centralized governance of vendor partners, ensuring performance consistency, accountability, and alignment to Claims operational expectations. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. Qualifications & Experience • Degree required • Advanced Human Capital Management (HCM) technical skills; able to manage systems processes to achieve desired functional needs • Workday HCM module or SAP HR experience required, preferably four to five years as a Compensation Analyst or HR Operations/Employee life cycle transactions process performer in one of the systems • Demonstrates tendency toward use of AI in course of performing day-to-day work • Advanced excel and data reporting skills; understands technical capabilities for report generation from tools like Workday and SAP • General knowledge and understanding of HR policies, processes and Regional Employment Laws • Ability to understand key elements of workforce budgets • Ability to accurately collect information in order to understand and assess the clients needs and situation • Have worked in a fast-moving environment which is both complex and changing. Work-life benefits include: Paid Time Off • US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) • Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. Pinellas Park, FL14 days ago Success in this role is defined by your ability to hold partners accountable to performance expectations, deliver measurable revenue outcomes, and provide transparent, data-driven insights that support business decision-making and optimize channel performance. This is an exciting opportunity for a strategic sales and partner leader who thrives in fast-paced environments, enjoys building high-performing partnerships, and has a passion for driving revenue growth through indirect sales channels. |
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