NewRetail Operations Lead PetSmartRetail Operations LeadRoswell, GAPetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.
NewRetail Operations Manager PetSmartRetail Operations ManagerSnellville, GAAccountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner. Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
NewDirector of Distribution & Operations UlineDirector of Distribution & OperationsBraselton, GA$260,000–$350,000 / yearJoin Uline as a Director of Distribution & Operations and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our customers count on. 10+ years leading high-volume distribution operations, including direct leadership of warehouse managers and teams of 400+ people.
Warehouse Operations Analyst UlineWarehouse Operations AnalystBraselton, GAJoin our Warehouse team as a Warehouse Operations Analyst, using your product storage knowledge to help us fulfill our customer promise of same-day shipping. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
NewVP Of Construction Operations Davron LLCVP Of Construction OperationsMarietta, GAVP OF CONSTRUCTION OPERATIONS | CONSTRUCTION OPERATIONS | FEDERAL COMMERCIAL CONSTRUCTION | PROJECT MANAGEMENT | ESTIMATING | OPERATIONS | FIELD TEAMS | SOPS | PROCORE | MS PROJECT | BLUEBEAM | QUICK BID . Bring your leadership to a fast-moving construction organization based in Marietta, GA, where federal commercial projects, multi-trade execution, and operational excellence come together.
NewDirector, M&A Procurement Operations Strategy KPMGDirector, M&A Procurement Operations StrategyAtlanta, GA$176,320–$433,090 / yearCreate insights related to the clients strategic and financial ambitions, including identifying the underlying value proposition and challenging the clients working capital/cash flow objectives through structured data analyses, identification of operational risks and driving efficiencies. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewVP of Clinical Operations Vaco LLCVP of Clinical OperationsAtlanta, GA$250,000–$300,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewExecutive Director of Admissions (Enrollment/Operations) JobotExecutive Director of Admissions (Enrollment/Operations)Sandy Springs, GA$110,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As our Campus Admissions Director (for Enrollment), you will report directly to the CEO, own the campus admissions, and lead a dedicated team of professionals the schools operations.
Operations Supervisor - Warehouse - Bilingual - 2nd Shift (Supply Chain/Logistics) Penske Truck RentalOperations Supervisor - Warehouse - Bilingual - 2nd Shift (Supply Chain/Logistics)LAWRENCEVILLE, GAProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. Experience: English/Spanish Bilingual, people focused, operationally minded, strong communication skills, safety mindset, continuous improvement, goal oriented, detail oriented, demonstrated leadership skills.
NewAVP Operations Accountant CFSAVP Operations AccountantAlpharetta, GA$140,000–$160,000 / yearThe AVP Operations Accountant will operate in a true player-coach capacity, maintaining hands-on involvement while leading a growing accounting function. • The AVP Operations Accountant will gain deep expertise in insurance-specific accounting, including premium lifecycle and fiduciary accounting requirements.
NewAVP Accounting Operations CFSAVP Accounting OperationsAlpharetta, GA$140,000–$170,000 / yearLead audit coordination and manage external auditors and tax firm relationships. • Direct access to senior leadership with real influence on financial strategy.
NewLead Specialist, Oracle SCM KPMGLead Specialist, Oracle SCMAtlanta, GAOversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM).
NewManager, SAP S4 Public Cloud P2R/EPPM Lead KPMGManager, SAP S4 Public Cloud P2R/EPPM LeadAtlanta, GA$145,350–$253,230 / yearQualifications: Minimum of six years of recent external management consulting experience, including at least Two full lifecycle SAP S/4HANA Public Cloud implementation with core responsibility for Enterprise Portfolio and Project Management (EPPM), demonstrating the ability to support stakeholder engagement and contribute to business and delivery outcomes. Responsibilities: Lead Enterprise Portfolio and Project Management (EPPM) workstreams within SAP S/4HANA Public Cloud transformation programs, supporting customer, internal, and investment project scenarios across Project to Result (P2R) and Professional Services environments, and participating in implementation lifecycle activities and solution reviews.
NewManager, SAP S4 Public Cloud Quote to Cash (Q2C) Lead KPMGManager, SAP S4 Public Cloud Quote to Cash (Q2C) LeadAtlanta, GADeliver assigned Q2C scope and milestones within SAP S/4HANA Public Cloud programs, collaborating with Finance, Sales, and upstream process leads to ensure accurate invoicing, timely cash application, compliant revenue recognition, and successful period end close. Qualifications: Minimum five years of recent experience in external management consulting, including at least two full lifecycle SAP S/4HANA Public Cloud implementations with direct responsibility for Quote to Cash (Q2C) processes spanning billing, accounts receivable, collections, cash application, and revenue recognition.
NewDirector, SAP S4 Public Cloud Delivery Lead KPMGDirector, SAP S4 Public Cloud Delivery LeadAtlanta, GADemonstrated success in leading full R2R delivery lifecycle including chart of accounts design, Universal Journal setup, build, testing, cutover, and hypercare; proven ability to manage global finance teams and ensure excellence across functional, technical, and integration domains; deep understanding of SAP S/4HANA Public Cloud R2R architecture and integration with enterprise finance systems; experience with SAP BTP, Datasphere, and SAC for reporting and consolidation; skilled in pricing strategy and project financials including forecasting, billing, and margin optimization. Proven experience leading sales pursuits for SAP S/4HANA Public Cloud R2R programs, including shaping delivery strategy, defining scope, and presenting finance transformation solutions aligned with goals for financial close acceleration, reporting automation, and compliance; extensive experience conducting finance process assessments, building business cases, and developing R2R transformation roadmaps; skilled in guiding clients through delivery planning and execution aligned with financial reporting and regulatory objectives.
NewLead Specialist, IAM, Saviynt KPMGLead Specialist, IAM, SaviyntAtlanta, GA$114,095–$268,180 / yearStrong hands-on experience with IAM platforms such as Saviynt and CyberArk (preferred); additional experience with SailPoint, Ping, or Okta, along with proficiency in Python, PowerShell, Java, or JavaScript, and integration technologies (REST, SOAP, SAML, OAuth, OIDC, LDAP). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
Kitchen Lead - Charcuterie Only Graze Craze Charcuterie Boards & BoxesKitchen Lead - Charcuterie OnlyAtlanta, GA$40,500–$41,500 / yearThe Kitchen Lead at Graze Craze Buckhead Midtown is responsible for overseeing the daily operations of the kitchen, ensuring high-quality food preparation, maintaining cleanliness, managing inventory, and leading the kitchen team. Experience: Minimum 2 3 years of experience in a kitchen management or supervisory role, preferably in catering, specialty food, or deli-style environments.
NewManager, SAP S4 Public Cloud Asset Management (A2R) Lead KPMGManager, SAP S4 Public Cloud Asset Management (A2R) LeadAtlanta, GAResponsibilities: Lead Asset to Retire (A2R) workstreams within SAP S/4HANA Public Cloud transformation programs, supporting end to end asset lifecycle scenarios including capital acquisition, asset capitalization, depreciation, transfers, and retirement, while participating in implementation lifecycle activities and solution reviews. Supervise deliverables creation and internal knowledge sharing by contributing to high quality A2R design artifacts, configuration documentation, and testing assets, while supporting continuous improvement of SAP S/4HANA Public Cloud Asset Management methodologies.
NewSpecialist Director, Salesforce Platform Support Lead KPMGSpecialist Director, Salesforce Platform Support LeadAtlanta, GA$204,440–$324,990 / yearResponsibilities: Own overall platform health, performance, and stability, enforcing governance across intake, SLAs/KPIs, separation of run (Incidents/RITMs) and change (enhancements/projects), and coordination of integration and cross-system platform dependencies to ensure rapid issue resolution. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewManager, SailPoint Identity Governance Technical Lead KPMGManager, SailPoint Identity Governance Technical LeadAtlanta, GA$114,095–$268,180 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Excellentanalytical, communication, presentation, and problem-solving skills, with theability to lead technical discussions; knowledge of AI tools and integrations,including management of non-human and agent identities.
NewManager, SAP SuccessFactors Technical Lead KPMGManager, SAP SuccessFactors Technical LeadAtlanta, GA$145,350–$253,230 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. •Oversee data migration strategies, employee data models, and integrations between SuccessFactors and external systems (e.g., SAP ERP, S/4HANA, third-party payroll, and identity management systems).
NewProduction Lead MTI BathsProduction LeadSugar Hill, GAMTI Baths Now Hiring: Production Lead – Sink Room MTI Baths is growing, and we're looking for a Production Lead to join our Sculptured Stone Department (Building 5, Sink Room) at our [Sugar Hill, GA] manufacturing facility. This role acts as a liaison between frontline production staff and management — coordinating workflow, monitoring performance, and resolving issues in real time.
MH Operations Lead Advance Auto Parts IncMH Operations LeadGAInventory accuracy and functions as it relates to the parts department and HUB inventory to include- Onhand accuracy of inventory, shrink results, Cycle Counts, Outages, Planograms, Maxi changes, Price Changes, Front & Face, Truck lead. https://startingline.advancestores.com/wps/myportal/home/teammember/workingatadvance/job_descriptions/hub_operations_lead_job_description_guide/!ut/p/z1/rZHRaoMwFIafpQ8gOVET46WmtBqM … 1/2.
Operations Lead Altitude Trampoline ParkOperations LeadAustell, GAThe Operations Lead is responsible for overseeing the daily operation of Altitude Trampoline Park Austell by providing leadership, coaching, and operational support across all departments. This position serves as the primary shift leader by ensuring exceptional guest service, maintaining park safety, supporting team members, and driving operational excellence.
Strategy and Operations Lead, Product Workflow Design Google LLCStrategy and Operations Lead, Product Workflow DesignAtlanta, GANote: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; New York, NY, USA; Los Angeles, CA, USA; San Bruno, CA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA. This team is responsible for setting go-to-market strategy, shaping priorities and resources to accelerate business growth, and commercializing the next generation of Ads products (from representing the customer to advocating for product requirements to ensuring teams are equipped to drive customer growth, product adoption, and revenue health at scale).
Business Operations Lead, Engineering Staffing MeeDerbyBusiness Operations Lead, Engineering StaffingKennesaw, GAMore than just managing workflow, you'll coach teams in real time, improve processes, and help build a business that consistently delivers exceptional results. If you're ready to build great teams, create operational excellence, and help drive a growing staffing business forward, we'd love to hear from you!
Product Operations Lead | Mall of Georgia Pop Up Lululemon Athletica IncProduct Operations Lead | Mall of Georgia Pop UpBuford, GA$21.50–$24.74 / hourRecognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. Location: United States of America State/Province/City: Georgia City: Buford Business Unit: Store Time Type: Full-time Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.
Hardware Operations Lead - Baseball Hawk-Eye Innovations LimitedHardware Operations Lead - BaseballAtlanta, GAThe Hardware Operations Lead is an experienced onsite technical execution role responsible for leading hardware installation support, maintenance, troubleshooting, repair, and readiness activity across Hawk-Eye and KinaTrax Baseball systems. Leadership on the Ground: Demonstrated ability to lead onsite technical work with limited supervision, coordinate small teams, and communicate confidently with internal stakeholders and customers.
Hardware Operations Lead – Baseball HEIHardware Operations Lead – BaseballAtlanta, GeorgiaThe Hardware Operations Lead is an experienced onsite technical execution role responsible for leading hardware installation support, maintenance, troubleshooting, repair, and readiness activity across Hawk-Eye and KinaTrax Baseball systems. Leadership on the Ground: Demonstrated ability to lead onsite technical work with limited supervision, coordinate small teams, and communicate confidently with internal stakeholders and customers.
Strategy and Operations Lead, gTech Users and Products Google LLCStrategy and Operations Lead, gTech Users and ProductsAtlanta, GAYou will lead the charge in finding and implementing AI-driven solutions to reduce administrative overhead across business reporting and other processes, partnering with gUP teams to streamline executive reporting frameworks and create more efficient processes. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Los Angeles, CA, USA; San Francisco, CA, USA.
Partner Strategy and Operations Lead, Google Cloud Google LLCPartner Strategy and Operations Lead, Google CloudAtlanta, GAInfluence executive-level decision-making around core business decisions by implementing communication frameworks and dashboards that break down information silos and ensure stakeholder visibility into ecosystem health. Act as a trusted advisor to the VP of Global Partner Ecosystem and Channels, developing go-to-market strategies, solving complex and ambiguous business challenges, and supporting organizational priorities.
Branch Operations Lead - Georgia South - Shannon Crossing - Union City, GA JPMorgan Chase & CoBranch Operations Lead - Georgia South - Shannon Crossing - Union City, GAUnion City, GAChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Operations Lead - Ponce City Market Alo LLCOperations Lead - Ponce City MarketAtlanta, GATo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
Operations Lead - Avalon Alo LLCOperations Lead - AvalonAlpharetta, GATo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
Operations Lead - Lenox Square Alo LLCOperations Lead - Lenox SquareAtlanta, GATo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
Kitchen Operations Lead Chick-fil-AKitchen Operations LeadAtlanta, GA$16–$19As a locally owned and operated restaurant, we are committed to creating Craveable Care in the Buckhead community, investing in our Team Members’ futures, and making a positive impact on those we serve. At Chick-fil-A Peachtree and Piedmont, working in our restaurant is more than just a job—it’s an opportunity to grow, lead, and be part of a team that values excellence and genuine hospitality.
Client Operations Lead Barry'sClient Operations LeadAtlanta, GeorgiaSupport in regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas. Communicating with studio leadership, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner.
Production Support Operations Lead Fiserv IncProduction Support Operations LeadMarietta, GA1 year of experience working with electronic devices in a production, manufacturing, refurbishment, or technical environment, or equivalent technical education. The Production Support Operations Lead is responsible for directing and coordinating the in‑house diagnosis and processing of Clover devices within the Tech Center.
NewProgram And Operations Lead, Consult - Propositions Kyndryl Holding Inc.Program And Operations Lead, Consult - PropositionsAtlanta, GABring content-operations discipline: Apply hands-on content operations experience - workflow design, approval and governance, asset lifecycle management, agency/vendor coordination - to remove bottlenecks and clarify ownership across the proposition and content pipeline. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.
Tactical Operations Lead, MPI Repay Holdings CorpTactical Operations Lead, MPIAtlanta, GAREPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country.
Tactical Operations Lead, MPI Repay - Realtime Electronic PaymentsTactical Operations Lead, MPIAtlanta, GeorgiaAs a Tactical Operations Lead, you will play a critical role in ensuring the smooth execution of payment operations, working closely with our partner banks, and providing exceptional support to our clients. Act as a liaison between Payment Specialists and the Development team, submitting and tracking development tickets related to MPI payment processing issues.
Store Operations Lead Music & ArtsStore Operations LeadMarietta, GAFull timeWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Customer Supply Chain Operations Lead The Clorox CoCustomer Supply Chain Operations LeadAlpharetta, GA$90,900–$170,100 / yearYour role at Clorox: \The Customer Supply Chain Operations Lead is responsible for executing service, inventory, and operational performance across the order-to-cash cycle for assigned customers. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us.
Payer Operations Lead Allara Health IncPayer Operations LeadGARemote$60,000–$68,000 / yearWere seeking an enthusiastic and process-driven Payer Operations Lead to own the most complex and high-stakes payer enrollments, build the documented processes our function runs on, and serve as the quality and coaching anchor for our enrollment team. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care.
Employee Benefits Operations Lead - Remote OneDigital Health and Benefits, Inc.Employee Benefits Operations Lead - RemoteGARemoteThe Lead works cross-functionally to coordinate efforts among teams, enhance client retention, and enable cross-sale opportunities, ultimately benefiting both organizations and their employees and fostering a collaborative, results-driven environment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
Store Operations Lead NEW Guitar Center IncStore Operations Lead NEWMarietta, GAnn n n n n Join our Talent Networkn n nn Skip to main contentn n n n n n n n n n n n Menun n n n n Search Jobs n Saved Jobs n Life At GCC n Join Our Talent Network n n n n n n n nn n nn n n nn n n n n nnnn nnnn nn n n n Loading job n n nn n n n n n Back to Search Resultsn n n Previous Opportunityn Next Opportunityn n n nn n n...
Operations Lead Primrose SchoolOperations LeadDuluth, GADuties will include answering phones and email, supporting compliance, answering questions from parents, filing, supplying teachers with necessary supplies, ordering materials, scheduling tours for prospective families, answering calls from classrooms which may include covering for a teacher, daily laundry, preparation of disinfecting materials etc. As the leader in early education and care, our research-informed Balanced Learning approach provides teachers with the tools and guidance to accommodate children's natural curiosity and to fully support each child while building problem-solving skills and confidence.
Operations Lead Primrose School of Duluth WestOperations LeadDuluth, GAFull timeDuties will include answering phones and email, supporting compliance, answering questions from parents, filing, supplying teachers with necessary supplies, ordering materials, scheduling tours for prospective families, answering calls from classrooms which may include covering for a teacher, daily laundry, preparation of disinfecting materials etc. As the leader in early education and care, our research-informed Balanced Learning® approach provides teachers with the tools and guidance to accommodate children’s natural curiosity and to fully support each child while building problem-solving skills and confidence.
Regional Legal Operations Lead RELX Group plcRegional Legal Operations LeadGA$115,400–$192,300 / yearIf performed in New York, the base pay range is $126,900 - $211,500.If performed in New York City, the base pay range is $138,400 - $230,700.If performed in Rochester, NY, the base pay range is $115,400 - $192,300.If performed in Ohio, the base pay range is $109,500 - $182,700. LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
EDI Operations Lead TMG Gases IncEDI Operations LeadAtlanta, GA3+ years of hands-on EDI experience - you know X12 transaction sets (810, 850, 855, 856, 997) and can troubleshoot mapping issues without needing someone to walk you through it Experience with at least one major trading partner network - Ariba/SAP Business Network, Oracle Business Network, or similar Familiarity with EDI translators and VAN/AS2/FTP delivery methods Experience with ERP-connected EDI (Microsoft Business Central or Lanham EDI a strong plus) Demonstrated ability to manage a support queue or operations function - youve owned SLAs, reported on queue health, and escalated intelligently Strong communicator - you can translate a technical EDI failure into plain language for a CS rep or a customer. Day-to-day EDI queue management - triage, prioritization, resolution, and customer communication Operational health reporting - weekly queue status, open incidents, customer impact summary Trading partner relationships - primary point of contact for mapping issues, document rejections, onboarding new partners SLA definition and enforcement - establish what "healthy" looks like and hold the team to it Escalation judgment - know when a technical issue is also a customer crisis and act accordingly Collaboration with ERP, Network, CS and accounting teams on invoice accuracy, item mapping, and integration issues Identify process improvements to enhance efficiency and accuracy.