Ann Arbor, MI30+ days ago
Responsibilities • Managing customer and client satisfaction and representing and improving brand operations • Being proactive in resolution of customer issues, concerns, and complaints • Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities • Maintaining employee documentation, new hire orientations, and managing invoices, petty cash, and duties related to office administration • Continue professional development of PuroClean specific skills and expertise, office procedures, and processes • Safety and risk management, following and maintaining guidelines for all field staff and office personnel. Qualifications • Focus on personal development, team building, and leadership skills is essential • Attention to detail, aptitude for multitasking, and calm under pressure • Ensure clear communication with entire staff, ability to manage relationships • Aptitude with record keeping, easily accessing information, and communicating the message • Awareness and respect for safety, using care and caution with teammates and customers • Strength with multitasking and handling deadlines, organizational and leadership skills • Ability to learn quickly and flexible with change and professional challenges.