Cleveland, OH30+ days ago
Claims Administration: Maintain all new claims, assigned to you and/or your teammates, which includes reviewing and checking in files, updating checklist based on specifications which includes, legibility of files, content, new or used vehicle, underwriter, state, etc., updating required fields: date of loss, mileage at date of loss, type of loss, customer's address, email, and phone number, updating both online status comments and claim notes, sending courtesy notice and customer checklist. The GAP & Theft Claims Administrator I will provide support our claims by handling a large volume of claims calls and emails, opening new claims, thoroughly and accurately collecting, and reviewing all claim documents, verifying all requirements have been met, and providing claim status updates.