South Pasadena, California30+ days ago
You love working with and helping people of all ages, especially kids
• You love numbers and understand that a business is about serving people while making profit
• You value organization and systems, thrive on creating processes, making them work
• You have a high follow up on things
• You have worked with project management tools, CRMs and campaign databases
• Able to manage yourself, your time and tasks effectively
• Very detail oriented
• People person with strong customer service experience
• You have experience with and are able to work effectively as part of a team
• Great phone skills
• Great memory (forgetful types need not apply)
• Forward thinking
• High performer that is comfortable problem-solving and not afraid to take ownership of a situation
• Make good decisions with excellent communication
• General marketing experience (Email marketing ideal)
• General sales experience (inbound "soft" sales ideal)
• Event planning experience is a plus
• Able to work primary hours of operation Mon-Sat (see days/hours posted).
The basic starting responsibilities include:
•Following up with prospects and inquiries re: music lessons (providing information re: scheduling, enrollment etc) to meet enrollment sales goals
•Assisting parents and students on the phone, email and in person at the front desk
•Scheduling management for private lessons and intro to music online classes
•Managing electronic communications from students, parents, and teachers with an expectation of prompt reply
•Processing new student enrollments/basic data entry
•Assisting with and prioritizing miscellaneous projects and tasks as assigned
.