Customer Service Manager Bark Public HouseCustomer Service ManagerNashville, TNKnowledge of the dog care industry is a plus but not required provided the candidate is capable of quickly learning the ins and outs of our services and our complete product line. Bark Public House is looking for an enthusiastic Customer Service Manager with extensive retail and customer service experience as well as Social Media Management expertise.
NewTravel Customer Service Manager Traveling with MchailaTravel Customer Service ManagerMt. Juliet, TennesseeRemoteWorking alongside experienced travel advisors, you'll assist with client communications, scheduling, reservation updates, and trip coordination while helping keep every booking organized and on track. We're looking for a friendly, organized, and customer-focused Travel Customer Service Manager to help create a positive experience for clients throughout their travel planning journey.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceFranklin, TNWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Nashville, TN$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Nashville, TN$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Customer Experience and Service Transformation Advisory Senior Manager (Products) Accenture PlcCustomer Experience and Service Transformation Advisory Senior Manager (Products)Nashville, TNYou understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions.
NewPrepaid CSR Manager U.S. BancorpPrepaid CSR ManagerTN$66,640–$78,400 / yearMaintains a current knowledge of products and services, develops processes or tools which improve the level of service provided and takes actions that ensure an efficient and professional customer service operation in dealing with both telephone and written communications with customers. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerAntioch, TNTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewAssistant Customer Care Manager PulteGroup IncAssistant Customer Care ManagerBrentwood, TNHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Logistics Manager Ryder System IncCustomer Logistics ManagerAntioch, TNCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Customer Experience Manager Thorndale PartnersCustomer Experience ManagerNashville, TNSkills & Qualifications ServiceTitan (or similar field-service software) power user—or quick study who loves software. Responsibilities: Answer & triage inbound calls in under 3 rings, gather key details (door type, urgency, site contacts).
Customer Experience Manager Five BelowCustomer Experience ManagerHermitage, TennesseeAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Service Supervisor PetSuitesCustomer Service SupervisorMurfreesboro, TN$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Associate Customer Sales Manager - Dollar General Kraft HeinzAssociate Customer Sales Manager - Dollar GeneralGoodlettsville, Tennessee$89,800–$112,200 / yearThis position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations. This Associated Customer Sales Manager (ACSM) position perfectly embodies that ambition, as you will support grocery categories selling execution of $178M of revenue with Dollar General as a vital member of the Customer Business Team (CBT).
NewCustomer Manager, Dollar General - Mars Snacking MarsCustomer Manager, Dollar General - Mars SnackingNashville, TennesseeThis role is expected to maintain strong relationships & best execute customer plans that deliver objectives of; revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, and promotions. The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.
CUSTOMER SVC/DEPT MANAGER ON DECK Kroger Co.CUSTOMER SVC/DEPT MANAGER ON DECKNashville, TNFull timeEnsure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
Senior Customer Success Manager Genesys Cloud Services IncSenior Customer Success ManagerNashville, TN$104,000–$183,000 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across the organization.
Customer Success Manager Megaport LtdCustomer Success ManagerTennessee, TNThey'll be accountable for driving both incremental sales and retaining existing revenue by proactively reaching out to customers and introducing them to new product enhancements, service developments, pricing initiatives and other benefits of the Megaport proposition. As part of the Integrated Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall customer experience.
Manager, Know Your Customer (KYC) Circle Internet Financial LLCManager, Know Your Customer (KYC)Nashville, TNRemote$145,000–$192,500 / yearCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll bring to Circle: 10+ years of relevant experience in AML and KYC reviews for corporate customers, including designing, managing, and implementing scalable KYC processes and governance frameworks.
Customer Experience Project Manager Oracle CorpCustomer Experience Project ManagerNashville, TN$114,600–$234,600 / yearOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business. You will ensure customer requirements are translated into clear project plans, risks are tracked through closure, and customer-facing milestones are communicated with discipline, accuracy, and accountability.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerNashville, TNA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Service Desk Manager III, Program Management - Continuous Improvement, OTS Global Service Desk - Strategy COE Amazon.com IncService Desk Manager III, Program Management - Continuous Improvement, OTS Global Service Desk - Strategy COENashville, TNBeyond regular responsibilities, you"re building the team"s technical functionality from scratch building/refining governance frameworks, career pathways, and positioning Service Desk as the AI center of excellence that operational customers trust to deliver and evolve for the now and future with speed and accuracy. You will lead Program Managers and IT engineers who act as technical SMEs and project leads across six concurrent initiatives: AI Enablement, Defect Elimination, CSAT Strategy, Quality Framework, Knowledge Management, Training, and Capacity Management.
NewCustomer Manager, Dollar General - Mars Snacking Mars IncCustomer Manager, Dollar General - Mars SnackingNashville, TNThis role is expected to maintain strong relationships & best execute customer plans that deliver objectives of; revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, and promotions. The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.
HVAC Service/Sales Manager GpacHVAC Service/Sales ManagerBrentwood, TN120000–150000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Account Manager - Engineered Services White Cap Supply Holdings IncAccount Manager - Engineered ServicesNashville, TNKey responsibilities will include creating positive relationships with our clients, development of new business using our Sales Process and resolving of all customer issues with project service and project management. Weekly target goals of revenue driving activities: new opportunities found, 1st appointments, customer visits / jobsite visits and close meetings with decision makers.
NewManager, Nursing Experience (NX), Support Services IntellaTriageManager, Nursing Experience (NX), Support ServicesBrentwood, TNMaintain an engaged leadership presence, recognize strong performance, address issues promptly, and build leadership depth through development and succession planning. This leader oversees Shift Leaders who coordinate real-time nursing operations and non-clinical agents who assist nurses with administrative tasks, information, follow-up, and issue resolution.
Service Manager GEODIS FF Germany GmbH & Co KGService ManagerLaVergne, TNThe Service Manager is also responsible for ensuring that the Service and Parts Departments meets their parts goals, labor goals and daily, monthly, and yearly objectives while cultivating departments that focus on customer service and satisfaction by responding in a timely, polite and professional manner. Provides a superior level of customer service and satisfaction; interacts with all departments within MHR to accomplish goals and maintain good working relationships; establishes a positive working relationship with the manufacturer and the manufacturer representatives.
Customer Care Manager M/I Homes, Inc.Customer Care ManagerNashville, TNMinimum Education/Experience: High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa.
Siding Install and Service Manager US LBM Holdings LLCSiding Install and Service ManagerNashville, TNExcellent teamwork & customer relationships • Demonstration of leadership (all required): • Mentor new associates • Willingness to train others • Safety committee engagement • Participation in US1 Continuous Improvement Projects. Responsible for managing a team of 10+ associates (direct and indirect), including hiring and termination decisions, setting goals, communicating expectations, providing performance feedback, and overseeing budget accountability.
Siding Install And Service Manager US LBM HoldingsSiding Install And Service ManagerNashville, TNExcellent teamwork & customer relationships • Demonstration of leadership (all required): • Mentor new associates • Willingness to train others • Safety committee engagement • Participation in US1 Continuous Improvement Projects. Responsible for managing a team of 10+ associates (direct and indirect), including hiring and termination decisions, setting goals, communicating expectations, providing performance feedback, and overseeing budget accountability.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorHendersonville, TNLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
NewResident Services Manager 2 UDR IncResident Services Manager 2Nashville, TN$30–$32 / hourManage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments. Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.
Senior Customer Success Manager, Nashville Open RolesSenior Customer Success Manager, NashvilleNashville, TennesseeExecutive Storytelling & Reporting : Design and deliver high-impact Quarterly Business Reviews (QBRs) that translate complex usage metrics into actionable narratives, ensuring findhelp’s impact aligns with the customer’s clinical and financial objectives. Strategic Relationship Management : Serve as the primary point of contact for a portfolio of enterprise customers, building trust-based relationships with stakeholders from operational users to C-suite leadership to ensure measurable value, retention, and revenue growth.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationNashville, TN$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessNashville, TNThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Client Accounting Services Manager GpacClient Accounting Services ManagerNashville, TN65000–90000This firm is known for its collaborative culture, strong client relationships, and commitment to providing high-quality advisory and accounting solutions to closely held businesses and individuals across a variety of industries. The firm offers a supportive and team-oriented environment with strong leadership accessibility, long-term growth potential, competitive compensation, comprehensive benefits, and a flexible hybrid work schedule.
NewService Manager Koorsen Fire & SecurityService ManagerNashville, TN$50,000–$90,000 / yearWe are looking for an experienced Service Manager in the Nashville, TN., to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. Climb a ladder reaching a height of at least 12 feet and operate a man lift that may reach heights exceeding 40 feet to perform services.
Sr. Customer Success Manager OpenSr. Customer Success ManagerFranklin, TennesseeFamiliar with home service software like CRMs, FSMs or other sales platforms, and outbound tools like ZoomInfo, Outreach, Salesloft, Apollo, Salesforce, HubSpot, etc. 4+ years in Customer Success, Account Management, or a similar customer-facing role, including experience owning a book of business in a software and/or service business.
State and Local Tax Financial Services Manager PricewaterhouseCoopers LLPState and Local Tax Financial Services ManagerNashville, TN$99,000–$266,000 / yearA career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.
Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLPManaged Services - Revenue Cycle Coding - Senior ManagerNashville, TN$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.
Specialized Tax Services - Research & Development Tax Senior Manager PricewaterhouseCoopers LLPSpecialized Tax Services - Research & Development Tax Senior ManagerNashville, TN$124,000–$335,000 / yearYou are expected to leverage your specialized knowledge and technical acumen of industry-leading business trends, the firm's client service offerings, and professional industry networks to deliver quality results to clients and provide strategic input into the firm's business strategies. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
International Tax Services - Manager PwCInternational Tax Services - ManagerNashville, TN$99,000–$266,000 / yearA career within International Tax Services will provide you with the opportunity to help PwC address their cross border tax needs both locally and globally by managing their global tax rates, finding areas of cost reduction, and responding to inquiries from regulatory authorities. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop exceptional deliverables.
State And Local Tax Financial Services Manager PwCState And Local Tax Financial Services ManagerNashville, TN$99,000–$266,000 / yearA career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.
RETAIL FOOD SERVICE MANAGER, TRAVELING Compass Group North AmericaRETAIL FOOD SERVICE MANAGER, TRAVELINGMurfreesboro, TN$70,000–$78,000 / yearWhile performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. Working across creative, operational, and technical disciplines, we combine storytelling, data, and technology to deliver immersive, high-performing experiences that support healing environments and drive excellence in hospitals nationwide-every minute of every day.
NewClient Services Manager SPS North AmericaClient Services ManagerNashville, TNAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
Internal Audit Manager - Financial Services Elliott Davis, LLCInternal Audit Manager - Financial ServicesNashville, TNResumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. You will serve as a key point of contact for clients, providing strategic insight and ensuring that audit services deliver meaningful value in strengthening internal controls, risk management, and operational effectiveness.
Senior Manager, Learning Operations Managed Services Deloitte Touche Tohmatsu LtdSenior Manager, Learning Operations Managed ServicesNashville, TN$171,600–$338,300 / yearAs converging forces reshape industries-from AI-driven automation to the rapid evolution of skills-our Learning Business Process as a Service (LBPaaS) offering provides enterprises with an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing. Unlike traditional Learning BPOs that measure value in FTEs and task completions, you will architect and deliver outcome-driven managed learning operations powered by AI, a global ecosystem of technology and delivery partners, and Deloitte's proprietary accelerators.
Senior Customer Success Manager Zeta GlobalSenior Customer Success ManagerNashville, TN$75,000–$90,000 / yearZeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. You will also surface and drive upsell and cross-sell opportunities, develop tailored growth ideas for each client's business, and partner with Client Success Leadership on long‑term expansion strategies. . .
Service Sales Account Manager ECA Staffing Solutions, IncService Sales Account ManagerNashville, TNOur client is seeking a driven, relationship focused Service Sales Representative to grow their recurring revenue business through monitoring, inspection, testing, service, and maintenance agreements across our portfolio of low voltage systems, including fire alarm, fire extinguishers, ERRCS, CCTV, access control, intrusion, gates, audio visual, and structured cabling. This is an outside business development role requiring an active networker who is comfortable prospecting, developing new relationships, and expanding existing customer accounts.
Sales & Service Manager - 12 South Alo LLCSales & Service Manager - 12 SouthNashville, TNOversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).