Member Service Representative Jobs in Richmond, VA
MSI
Ashland, VA
MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents. Establish and maintain strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote flooring and countertop products.
FedEx
Mechanicsville, VA
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Vaco LLC
$50000 - $80000
Richmond, VA
Assists in preparing annual budget templates for input by directors and uploading completed and approved budgets into accounting system Assists with updating pivot tables within business unit census reports for use in monthly reviews. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
MCI Military Recruitment
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Thegemusa
Richmond, VA
This is the perfect opportunity for individuals who enjoy interacting with the public, want hands-on experience in customer service and event marketing, and aspire to grow into leadership or specialized roles. We are a fast-growing event marketing and fundraising company dedicated to creating memorable experiences while driving community impact.
Pearl Interactive Network
Richmond, VA
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.
Highmark Health
Richmond, VA
In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
SwimRVA
Richmond, VA
This summer seasonal position as the SwimRVA-North Relationship Coach will help provide an amazing summer experience for all members guests and staff to help build relationships within the SwimRVA community. Member service responsibilities including answering phones, checking members in, completing sales and transactions, and in-person customer engagement.
Michael & Son Services Inc.
Richmond, VA
The Customer Service Representative should be skilled at higher level thinking, be able to approach the customers as a trusted advisor and consultant, to ask qualifying and insightful questions, probe for the customer's need and uncover issues, and provide detailed work requirements so the technician can properly detail work requirements for customers. Solution/Consultative sales skills, ability to conduct a needs assessment and uncover issues, then communicate these needs and issues to the right trade while setting p the service call.
Master Center for Addiction Medicine
Richmond, VA
Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services.
Sparks Group
Richmond, VA
Responsibilities:Answer inbound calls, emails, and other communication channels from customers regarding shipment status, tracking, delivery issues, pricing, and general inquiries. Troubleshoot and resolve customer complaints and issues efficiently and professionally, escalating complex problems to the appropriate department when necessary.
Highmark Health
Richmond, VA
Analyze and develop network retention strategies for follow up services to providers by establishing and maintaining contact and rapport with dental staff members, office managers, insurance coordinators, hygienists and dentists throughout an assigned territory by scheduling face-to-face meetings with dental offices. + Communicate and maintain effective working relationships both internally and externally (providers, dental industry, organized dentistry and dental consultants) keeping management informed on related healthcare industry issues/topics.
HomeTeam Pest Defense
Sandston, Virginia
Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeamPest Defense. Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers.
Schwan's Company
Richmond, VA
Responsibilities: + Maximize Commercial and Non-Commercial sales (Healthcare, College & University, Recreation, Business & Industry, and K-12 Schools foodservice operators/Bids) for approximately 60+ accounts in assigned territory by effectively penetrating accounts, driving contract compliance, and increasing sales. + Manage 2+ broadline distributors in market by developing strategic marketing plans to engage DSR’s, corporate chefs and business development managers to expand reach/grow sales with end user operators.
AIL
Richmond, VA
If you have a strong sales background and a passion for leading high-performing teams, this opportunity offers the chance to grow your career while making a meaningful impact. We are seeking an experienced and results-driven Sales Leader to oversee and develop a team of remote life insurance professionals.
Research Marketing and Innovations Inc.
$20 - $22
Richmond, VA
20–22/hourWe are seeking a motivated Full-Time Customer Service Representative to support clients, manage orders, and deliver an outstanding customer experience. Ideal for high school graduates or adults looking to build professional skills in customer service and marketing.
Ethos Veterinary Health
Midlothian, VA
For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
Sweeney Insurance Agency
Richmond, VA
In this role you will provide exceptional customer service to our Commercial and Personal Lines clients, addressing all of their insurance-related questions, concerns, and requests. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.
Sweeney Insurance Agency
Richmond, VA
We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests.
Rotech Healthcare Inc.
North Chesterfield, Virginia
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
ASCENDING
Richmond, VA
Case Management & Data Integrity: Create, update, and maintain meticulous customer records and detailed documentation of all inquiries and resolutions within the CRM/ticketing system. Key Responsibilities: Front-line Resolution: Serve as the primary point of contact, managing high-volume inbound calls and emails to provide timely and professional service.
ASCENDING
Richmond, VA
The ideal candidate will bring prior experience in collections or customer service, with a strong working knowledge of the ICE/Black Knight Servicing System and Microsoft Excel. Conduct follow-up outbound calls to collect trial payments and obtain necessary verbal or written attestations.
Drybar Shops
$14 - $16
Richmond, Virginia
We’re looking for friendly, high-energy Sales Associates who love creating amazing experiences for every client. DBF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Drybar® franchise owner.
Dominion Fiber Technologies
Henrico, VA
Ensure all supporting documents are accurate, available and applicable to the customer order/shipment, provide supporting documents to customers where applicable. Responsibilities include coordinating with freight carriers, managing and preparing freight bills, and contact with customers about upcoming deliveries.
Titan America
Richmond, Virginia
The primary responsibility of this position is to facilitate the highest level of customer satisfaction including order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency and inter-department communication. Overview: Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States.
Sysco
Ruther Glen, VA
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
Cardinal Health
$15.75 - $18.5
Richmond, VA
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Cardinal Health
$15 - $22.58
Richmond, VA
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Urbanex Pest Control
$16 - $22
Richmond, VA
This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. • Strong customer service skills with a passion for helping others and resolving issues.
Cardinal Health
$15 - $22.57
Richmond, VA
Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity._.
Globe Life AIL - Lisa Russel
Richmond, VA
Work from home, enjoy flexible scheduling, receive mentorship, and advance your career while helping shape the future of our customer service excellence. Mentorship Available: Learn from seasoned professionals to sharpen your leadership skills and advance in your career.
Keith Phillips - State Farm Agency
$20 - $22
MIDLOTHIAN, VA
Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR). Licensed Customer Service Representative – Insurance CSR – State Farm Agent Team Member.
MCI Military Recruitment
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Honickman Company
$18.46
Richmond, Virginia
We proudly deliver iconic brands to communities across the Mid-Atlantic while fostering a people-first, growth-focused work culture built on teamwork, integrity, and opportunity. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified.
MCI Military Recruitment
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
InnovAge
$52000 - $65000
Richmond, Virginia
2+ years of proven successful healthcare focused sales, intakes or admissions in both B2B (hospitals, healthcare providers, senior living communities, etc.) referrals sources and B2C (individual patient) settings, Medicare Advantage plans, Managed Care Medicaid plans, Veterans Administration health benefits; or equivalent combination of education and experience. Presents prospect cases to their assigned center’s enrollment decision team to advocate for the prospects and make the internal sale to the team by presenting accurate and pertinent information regarding the prospect’s living situation, condition and service needs.
Elevance Health
Richmond, VA
URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Boss Truck Shops, Inc
$16 - $25
Ruther Glen, Virginia
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle’s repair status.
Colonial Plumbing, Heating & Air
$15 - $20
Colonial Heights, VA
MCI Military Recruitment
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Virginia Farm Bureau
Goochland, VA
We're looking for a skilled and compassionate Property Claims Representative to join our Richmond team and be the trusted guide our customers turn to when life gets difficult. At Virginia Farm Bureau, you'll find a supportive culture, room to grow, and a benefits package that truly delivers: Medical and dental insurance available on Day 1 — no waiting period.
Highmark Health
Richmond, VA
Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases. + Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiries.
Nicole Tritaik - State Farm Agency
RICHMOND, VA
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Sales Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Virginia Farm Bureau
Richmond, VA
If you like helping solve problems, collaborating with teammates and business partners, and working on a team, here is a little more about the role: Position: Full Time, Salaried opportunity with benefits Plan. Hybrid schedule is offered, in office 3 days a week, work from home 2 days a week, after training and probationary period is completed.
EAB
Richmond, VA
The Partner Development organization develops innovative sales and marketing strategies to generate new business opportunities for EAB and Seramount (an EAB business offering employee-centric talent solutions to help leading companies unlock what’s possible with a truly engaged workforce). PDRs identify executives who may benefit from EAB or Seramount products and services, leverage resources to connect with qualified leads, and schedule meetings for Partner Development Executives (PDEs) to meet and further advance those prospective relationships.
EAB
Richmond, VA
Triad Metals
Petersburg, VA
If you like to travel, work independently and with team members, meet with people and form long term relationships in a viable and a reinvigorating industry come to work with Triad Metals and help build America! Established in 1987, Triad Metals is a privately held, independent company that has grown to become one of the premier wholesale distributors and processors of structural steel, tubing, pipe, piling and plate products.
Highmark Health
Richmond, VA
Provide feedback to Government Markets sales leadership and applicable departments related to sales opportunities, market trends and customer experience to help establish best practices and process improvements across business unit and matrixed organization. The incumbent meets and/or exceeds established quotas in terms of total calls, prospects sent to meetings, and contracts sold as well as predetermined enrollment targets.
MTM LLC
$75000 - $90000
Tuckahoe, VA
Average Earnings: our average team member makes $70K - $140K in Year 1 and doubles that number in Year 2. Performance-based rewards: Gift cards, company trips, and other INSANE top performer gifts! If you've done sales or customer service before, including past retail or restaurant experience, or are simply just willing to learn, we will teach you this market and show you how to make more money than you've ever made before.
Infra-Metals Co.
Petesburg, Virginia
Physical Requirements: Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion Function in the Job: Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Responsible for monitoring, staying current and fully trained on location specific company supplied technology tools: Eniteo, InfraWeb, CSV & SteelXml Import files (Bluebeam), Customer Estimating Software (Vector), The Infra Group Customer Portal, Processing Tools (FastCam), Customer Payment System (Handle), Qlik Data, CRM (Hubspot).