NewLead Specialist, Oracle EPM KPMGLead Specialist, Oracle EPMSan Francisco, CA$152,475–$253,230 / yearManage work assignments and ticket progress in KPMG's ServiceNow environment, ensuring accurate documentation, communication, and timely updates to stakeholders; drive efficiency by continuously improving business process and task automation; support multiple clients simultaneously by prioritizing service requests, maintaining SLAs, and applying ITIL aligned service management practices. Ability to work closely with a mixed team including project managers, technical consultants (both on and offshore) and clients to deploy and operate technology solutions, including the ability to identify a problem and enact a multi-step approach to research the cause and resolve.
Lead Specialist, IAM, Saviynt KPMGLead Specialist, IAM, SaviyntSan Francisco, CA$114,095–$268,180 / yearStrong hands-on experience with IAM platforms such as Saviynt and CyberArk (preferred); additional experience with SailPoint, Ping, or Okta, along with proficiency in Python, PowerShell, Java, or JavaScript, and integration technologies (REST, SOAP, SAML, OAuth, OIDC, LDAP). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
Senior Specialist, IAM, SailPoint KPMGSenior Specialist, IAM, SailPointSan Francisco, CA$95,855–$208,265 / yearMinimum three years of recent experience in Identity and Access Management (IAM) with minimum one year of recent experience in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an Information Technology Infrastructure Library (ITIL) managed services context. Proven ability to diagnose and resolve issues within prescribed timelines, maintaining service levels and restoring normal operations; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous.
NewTravel Nurse RN - Medical-Surgical - $2,164 to $2,419 per week in San Mateo, CA TravelNurseSourceTravel Nurse RN - Medical-Surgical - $2,164 to $2,419 per week in San Mateo, CASan Mateo, CA$2,164.10–$2,418.70Prime Time Healthcare is seeking dynamic individuals like you to join our team in San Mateo, CA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.
Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical Amazon.com IncCustomer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One MedicalCAHandle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience. Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.
Operations Support Specialist AmentumOperations Support SpecialistSan Francisco, VirginiaAmentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. You will also serve as part of a deployable team to both CONUS and OCONUS locations to provide support for short duration operations and exercises, and to support the development, testing, and employment of new capabilities.
Technical Support Specialist Canvas MedicalTechnical Support SpecialistSan Francisco, CaliforniaThis role is the front line for healthcare organizations building on Canvas — you'll investigate customer problems, guide developers through our FHIR API and SDK, troubleshoot clinical workflows, and dig through database records and application logs to find the root cause of a problem. You'll need genuine technical skills - building Python plugins with AI co-pilots, writing SQL, understanding REST APIs — combined with the empathy and communication skills to work with people who are trying to deliver patient care and can't afford downtime.
NewLegal AI Support Specialist - Tier 1 & Record Retrieval Tavrn.aiLegal AI Support Specialist - Tier 1 & Record RetrievalSan Francisco, CAIn this role, you will provide frontline support to law firm customers, addressing how-to questions and workflow inquiries, alongside resolving Record Retrieval cases directly. Tavrn.ai is looking for a Customer Support Specialist in San Francisco, California.
Technical Support Specialist AnrokTechnical Support SpecialistSan Francisco, CaliforniaAs the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.
Deli/Food Service Operations and Merchandising Support Specialist Albertsons Companies IncDeli/Food Service Operations and Merchandising Support SpecialistPleasanton, CALocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. The Deli/Food Service Operations and Merchandising Support Specialist monitors, enforces, and supports execution of the division merchandising plan for Deli/Food Service department in assigned stores.
NewCustomer Support Specialist TripleseatCustomer Support SpecialistConcord, CaliforniaYou will be responsible for providing top-tier support across multiple channels, including emails, live chat, inbound phone calls, and Zoom sessions. • Collaborate with cross-functional teams including Tier 2 Support, Account Management, Finance etc. to escalate and resolve complex issues.
Medical Office Specialist - Home Visiting Program - Limited Term County of San MateoMedical Office Specialist - Home Visiting Program - Limited TermSan Mateo, CA$6,231.33–$7,794.80The ideal candidate for the position has the ability to work independently with minimal supervision using initiative and sound independent judgment within established guidelines; proven technical skills mastering use of a variety of computer programs; embraces change; read, interpret and apply rules, policies and procedures; maintain accurate records and files; organize work, set priorities and meet critical deadlines; communicate effectively and establish and maintain effective working relationships with those contacted in the course of work. The Family Health Services Pediatric Home Visiting Program is implementing an evidence-based program that aims to promote the health of postpartum women and their babies, strengthen parent-child bonding, and create a healthy environment for the entire family by providing intensive home visiting services to families in San Mateo County.
Medical Materiel/Logistics Management Specialist III Trinity Global ConsultingMedical Materiel/Logistics Management Specialist IIITravis Air Force Base, CaliforniaThe vendor contracted Air National Guard (ANG) SLEP Program Manager is responsible for the logistical oversight and inventory management of the 27 Chemical, Biological, Radiological, Nuclear (CBRN) Response Enterprise to ensure precise SLEP/DMLSS statistics and effectively communicate all SLEP related updates to affected units, AFMED, and NGB/SGX. Specialized experience shall include supervision and overall operational responsibility for medical logistics functions to include general medical supply activities, ordering, receiving, customer support, inventory management, warehousing and operation of various materiel handling equipment, report development, analyzing log functions, and biomedical equipment maintenance functions.
NewMember Support Specialist One Medical of NY, PCMember Support SpecialistSan Rafael, CAWhat you''ll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
IT Support Specialist UNCLE Credit UnionIT Support SpecialistLivermore, CA$27.50–$34 / hourThe IT Support Specialist answers end user incoming help desk calls, provides assistance for password re-sets, access issues, and systems how-to questions in a virtual desktop environment. This role also provides phone support for questions related to hardware such as 10 Zig virtual desktops, laptops, iPhones and financial center systems.
Medical Billing Specialist Center Point, IncMedical Billing SpecialistSan Rafael, California$28–$30About Center Point, Inc: Center Point’s mission is to provide comprehensive social, educational, vocational, medical, psychological, housing, and rehabilitation services to combat social problems such as substance abuse, poverty, unemployment, and homelessness. Center Point offers rehabilitation and treatment services that interrupt the abusive cycles of psychological, social, and economic dislocation by providing critical training and support so that individuals and families can claim self-worth and dignity.
Peer Support Specialist (On-Call) Telecare CorpPeer Support Specialist (On-Call)Redwood City, CA$23–$25.76 / hourPeer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.
Peer Support Specialist - Mental Health 121 Telecare CorpPeer Support Specialist - Mental Health 121Oakland, CAPeer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Based on the Assertive Community Treatment (ACT) model, STRIDES of Alameda County is an intensive community support service for 120 individuals with severe mental illness (SMI), between the ages of 18-62, who are considered to be at great risk for psychiatric hospitalization.
Mobile Response Peer Support Specialist Crestwood Behavioral Health IncMobile Response Peer Support SpecialistNapa, CA$23–$24.17 / hourThe MRT is staffed by Licensed/Registered Mental Health Counselors and Peer Support Specialists who can provide services throughout Napa County, including residences, parks, shelters, schools, and hospitals. About the Campus: Crestwood's Mobile Crisis Services program through our Napa Crisis Stabilization Unit provides crisis services as part of a 24-hour crisis response continuum of care.
Medical Billing Specialist, Orthopedics, (Novato), Full-Time, Days MarinHealth Medical CenterMedical Billing Specialist, Orthopedics, (Novato), Full-Time, DaysNovato, CA$23–$27.40 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. We attract healthcare's most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospitals personalized, caring touch.
Medical Claims Payment Posting, Reconciliation Specialist Abby CareMedical Claims Payment Posting, Reconciliation SpecialistSan Francisco, CaliforniaThe Medical Claims Payment Posting, Reconciliation & Reporting Specialist is responsible for accurately posting insurance payments, reconciling daily deposits, resolving payment discrepancies, and generating financial and operational reports. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.
Peer Support Specialist Telecare CorpPeer Support SpecialistRedwood City, CA$21.38–$25.76 / hourPeer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.
NewMedical Education Program Specialist Penumbra IncMedical Education Program SpecialistAlameda, CA$71,000–$100,000 / yearThe Medical Education Program Specialist is responsible for planning and executing assigned medical education programs for the breadth of Penumbra's product lines and applicable therapies by driving timely execution of logistics and when deemed necessary on-site management without on-site supervision. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need.
Patient Support Specialist PHILPatient Support SpecialistSan Francisco, CaliforniaRemoteTier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions about PhilRx, the PhilRx process, or about their specific prescription order. Tier 1 specialists work collaboratively with the Psup leadership and PhilRx teams to resolve issues in a timely manner.
Partner Support Specialist PHILPartner Support SpecialistSan Francisco, CaliforniaRemoteThrough its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. As a Partner Support Specialist , you will play a critical role in the day-to-day operations that support the performance, accuracy, and timeliness of prescription processing across Phil’s Partner Pharmacy network.
IT Support Specialist Sony Interactive Entertainment LLCIT Support SpecialistSan Mateo, CA$93,800–$140,800 / yearSIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our primary mission is to remove friction in daily workflows, providing excellent customer service with end-to-end ownership of issues, and identifying knowledge gaps across teams.
Technical Support Specialist Anrok, Inc.Technical Support SpecialistSan Francisco, CAAs the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.
IT Support Specialist AvathonIT Support SpecialistPleasanton, CA$70,000–$110,000 / yearManage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager. With capabilities spanning digital twins, normal behavior modeling, natural language processing, and computer vision, Avathon delivers real-time predictive intelligence and agentic decision-making at industrial scale.
Product Support Specialist Cooley LLPProduct Support SpecialistSan Francisco, CA$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
Billing and Program Support Specialist Hively.Billing and Program Support SpecialistSan Leandro, CA$26–$28.50 / hourThis potentially includes handling data entry into Smart Care for all County referrals (scheduled and non-scheduled); assisting with collecting daily rosters for our General Assistance Mental Health Evaluations program; support with verifying monthly eligibility for Medi-Cal and Alameda Alliance clients; support entering CANS data into required County system. In this role, you'll support the Medi-Cal billing process through the County's Medi-Cal billing system (Smart Care) and our EHR (Exym), help keep our records accurate and up to date, and be a valuable part of ensuring our services are delivered-and reimbursed-smoothly and efficiently.
Medical Affairs Operations Specialist Cytokinetics IncMedical Affairs Operations SpecialistSouth San Francisco, CA$117,000–$136,500 / yearAs a key member of the Medical Affairs team, this role serves as a primary point of contact for home-office operational support and contributes to the execution of cross-functional initiatives led by Medical Affairs, supporting the needs of a growing organization. Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction.
Peer Support Specialist Crestwood Behavioral Health IncPeer Support SpecialistFairfield, CA$23–$25 / hourJob Duties: Peer Support Specialists are people in a peer-designated role providing direct services with a personal experience of recovery from mental health, substance use, or trauma conditions who receive specialized training and supervision to guide and support others who are experiencing similar mental health, substance use, or trauma issues toward increased wellness. A Peer Support Specialist is an individual who has made a personal commitment to his or her own recovery, has maintained that recovery over a period of time, has taken the 80-hour Peer Support Learning training (or equivalent) to work in mutuality with others, and is willing to share what he or she has learned about recovery in an inspirational way.
Field Support Specialist Sprinter HealthField Support SpecialistSan Francisco, CaliforniaExperience supporting fast-moving startup projects, including coordinating tasks, tracking follow-ups, documenting processes, and helping teams stay organized. This role is perfect for someone who thrives in a fast-paced, high-growth environment, loves helping people, and can bring clarity to chaos while keeping projects and priorities on track.
Medical Director – Work-Life Balance + CE Support DesortMedical Director – Work-Life Balance + CE SupportSan Rafael, CaliforniaThis position provides the chance to guide a team, develop medical protocols, and contribute to high-quality patient care while enjoying professional autonomy and career growth incentives. Veterinarians interested in this leadership opportunity are encouraged to send their resume to: Careers@desortstaffing.com .
Sales Support Specialist Amtrust Financial Services IncSales Support SpecialistConcord, CA$23–$30.50 / hourBase pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.
Cash Management Support Specialist Bay Commercial BankCash Management Support SpecialistWalnut Creek, CARemoteThe CMSS is responsible for assisting new and existing clients with establishing and troubleshooting various cash management products and services including, but not limited to, online banking services, remote deposit capture, positive pay and ACH services in a prompt, courteous, efficient and professional manner. The Cash Management Support Specialist (CMSS) will assist clients, including in person, over the telephone, as well as virtually, with a variety of online banking, e-banking and cash management requests.
Auction Support Team Specialist Hearst Communications IncAuction Support Team SpecialistSan Francisco, CARemote$59,000–$66,300 / yearAs an Auction Support Team Specialist, you''ll play a critical role in guiding sellers through the live auction process, ensuring every interaction is seamless, responsive, and supportive from start to finish. Hearst Magazines is one of the world''s largest publishers, with a portfolio of more than 30 iconic brands reaching audiences across print, digital, video, social, and experiential platforms.
Community Support Outreach Specialist Serene HealthCommunity Support Outreach SpecialistSan Ramon, CA$25–$28 / hourThe Community Support Outreach Specialist also implements ongoing efforts to support members after securing housing, ensuring continued development of life skills, financial literacy, and home management skills to promote long-term stability and self-sufficiency. Act as a liaison between landlords and tenants to resolve issues and prevent evictions, conduct post-housing home visits to ensure lease compliance, coordinate case conferences, consult with service teams, social workers and case managers as needed.
Technical Support Specialist Chevron Federal Credit UnionTechnical Support SpecialistConcord, CA$27.73–$38.13 / hourIn a hybrid work environment, provide Level 2 desktop support in troubleshooting common end-end-user hardware and software issue at desk side or remotely in an environment that includes but not limited to: Active Directory/ Entra, Windows 11, Office 365, Zoom, remote access VPN, and wireless networks). Responsibilities include installing, configuring, troubleshooting, and supporting computer hardware, mobile devices, operating systems, Office 365 applications, printers, softphone technologies, and enterprise applications.
Field Support Specialist Sprinter Health IncField Support SpecialistSan Francisco, CAExperience supporting fast-moving startup projects, including coordinating tasks, tracking follow-ups, documenting processes, and helping teams stay organized. This role is perfect for someone who thrives in a fast-paced, high-growth environment, loves helping people, and can bring clarity to chaos while keeping projects and priorities on track.
Operations Support Specialist (San Francisco, CA) TCROperations Support Specialist (San Francisco, CA)San Francisco, California$33–$39 / hourThe Operations Support Specialist will support the organization with administrative and project related tasks related to the growth and day-to-day operations of the SFO workshop. With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East.
Medical Records Specialist - Temporary Institute on AgingMedical Records Specialist - TemporarySan Francisco, CA$29–$34 / hourRather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.
NewMeeting Support Specialist Forrest SolutionsMeeting Support SpecialistSan Francisco, CaliforniaThe Meeting Support Specialist will provide training room and event space setups and will float between floors to assist the Floor Hosts with meeting support and provide Audio Visual services as needed. Setting up training and conference rooms to client’s specifications noted in diagrams and special event forms Moving airwalls between training rooms to expand or reduce room size as needed.
Customer Support Specialist Air AppsCustomer Support SpecialistSan Francisco, CaliforniaAs a Customer Support Specialist, you will act as the voice of Air Apps for our global customer base, ensuring a high-quality and consistent user experience across our iOS applications. They will work in a fast-paced environment, collaborating closely with engineering and marketing teams to report issues, share insights, and contribute to continuous product improvement.
NewPeer Support Specialist Felton InstitutePeer Support SpecialistOakland, California$32–$35 / hourFull timeUnder the supervision of the Clinical Program Director and in partnership with Clinical Case Managers, the Peer Support Specialist provides peer engagement, outreach, coaching, barrier removal, accompaniment, resource sharing, and wellness response support. Services are delivered at CORE Oakland, CORE Hayward, Santa Rita Jail, AB 109 Housing Programs, ACPD offices, client homes, and other community settings throughout Alameda County.
NewBilingual Peer Support Specialist Felton InstituteBilingual Peer Support SpecialistOakland, California$36–$38 / hourFull timeUnder the supervision of the Clinical Program Director and in partnership with Clinical Case Managers, the Peer Support Specialist provides peer engagement, outreach, coaching, barrier removal, accompaniment, resource sharing, and wellness response support. Services are delivered at CORE Oakland, CORE Hayward, Santa Rita Jail, AB 109 Housing Programs, ACPD offices, client homes, and other community settings throughout Alameda County.
NewSecurity Officer Patrol Support Specialist Allied UniversalSecurity Officer Patrol Support SpecialistFremont, CaliforniaFull timeJoin Allied Universal at a dynamic automotive location where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver outstanding customer service and communication. In this role, you will support a welcoming environment through routine patrols, teamwork, and integrity, while bringing an agile, reliable, and innovative approach that puts people first.
Portfolio Enterprise Support Specialist - San Francisco Bloomberg LPPortfolio Enterprise Support Specialist - San FranciscoSan Francisco, CA$100,000–$130,000 / yearOur Portfolio & Risk Analytics PORT Enterprise Solution Our PORT Enterprise solution helps portfolio and risk managers achieve performance and risk objectives by providing unmatched transparency into each portfolios historical attribution characteristics and ex-ante risk. This role requires strong problem-solving skills, clear communication, and the ability to build trusted relationships with senior investment professionals, ensuring operational stability and long-term satisfaction with our platform.
Support Specialist: FI Markel Group IncSupport Specialist: FISan Francisco, CA$21.78–$29.95 / hourThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.