Senior Manager, Customer Experience ScentbirdSenior Manager, Customer ExperienceNew YorkComposed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 1000+ designer perfumes each month.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersDeWitt, NYFull timeWe are currently seeking full-time Assistant & Service Managers for our state-of-the-art service, repair, and tire center in DeWitt, NY.WHY YOU'LL LOVE WORKING WITH USWe offer a competitive package that respects your skills and rewards your dedication:Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential. While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Client Service Manager VCA IncClient Service ManagerIthaca, NY$58,000–$65,000 / yearPrimary- Oversight of day to day activities related to staff and client service needs, register management, billing, CSR staff recruiting, training and development, scheduling, policy implementation, client management, assist in the implementation of new programs. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
Customer Success Manager EsquireCustomer Success ManagerNew YorkUmbrella Corporation is hiring a Customer Success Manager to build strong relationships with clients and ensure they achieve maximum value from our products and services. 4+ years of experience in customer success, account management, or client services.
NewCustomer Success Manager GuestyCustomer Success ManagerUSA, NYRemoteWith a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.
NewSr Customer Success Manager - Tech Partnerships LiveRampSr Customer Success Manager - Tech PartnershipsNew YorkHundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.
NewCustomer Success Manager LiveRampCustomer Success ManagerNew YorkHundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.
Customer Success Manager FindigsCustomer Success ManagerNew YorkStrong AI proficiency; comfortable using AI tools to work more efficiently day-to-day (e.g., summarizing accounts, drafting materials, surfacing insights), with the ability to build simple automations or workflows considered a strong plus. We’d love to hear from you if you have: 3+ years of experience in a customer-facing role (e.g., Customer Success, Account Management), preferably in B2B SaaS environment or consulting; experience with clients in proptech, and or experience managing business process design/outsourcing, or outsourced operations environments is a plus.
Tax Manager, Professional Services AnchinTax Manager, Professional ServicesNew YorkThe Tax Manager, specializing in the Professional Services Group at Anchin, will lead our tax team in delivering comprehensive tax compliance, planning, and advisory services to clients within the professional services industry. Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries.
Senior Customer Success Manager, Publishers WunderkindSenior Customer Success Manager, PublishersNew YorkDetail-oriented & organized: Capable of anticipating customer needs and proactively addressing any issues or concerns, managing multiple projects, meeting deadlines, and ensuring client set up accuracy. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location.
NewCustomer Happiness Manager NORYCustomer Happiness ManagerNew YorkTeam Leadership: Recruit, train, mentor, and manage an additional customer support team member to effectively delegate daily operational tasks. Relationship & Support Management: Communicate with families via phone, email, and chat to resolve inquiries, deliver exceptional support, and foster lasting brand loyalty.
Client Service Manager Manhattan Veterinary GroupClient Service ManagerIthaca, New York$58,000–$65,000 / yearPrimary- Oversight of day to day activities related to staff and client service needs, register management, billing, CSR staff recruiting, training and development, scheduling, policy implementation, client management, assist in the implementation of new programs. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
Customer Success Manager VerveCustomer Success ManagerNew YorkWith 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is.
Senior Customer Success Manager VerveSenior Customer Success ManagerNew YorkWith 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is.
Area Service Manager (Field Service) - Northeast LGArea Service Manager (Field Service) - NortheastNew YorkWe are currently seeking the newest innovator to join our dynamic Customer Service team as Area Service Manager (ASM) overseeing a part of the Northeast region (New York, New Jersey, Pennsylvania). In this role you will be responsible for managing and supervising the day to day service activities of the LG Factory Service Technicians (DMST) and all Authorized Service Centers (ASC) within the geographic district of your assigned region.
Senior Customer Success Manager Circadia HealthSenior Customer Success ManagerNew York Metropolitan, New York$120,000–$180,000 / yearWhat Success Looks Like Retention and renewal rates exceeding market benchmarks Increased ARR from upsells and expansions within existing accounts Strong client satisfaction and engagement metrics High adoption and utilization of Circadia technology at the facility level Consistent collaboration and alignment across Market and Support teams Who You Are 7+ years of experience in account management, client success, or enterprise relationship roles in healthcare, medtech, tech, or SaaS Proven track record managing multi-site healthcare clients or long-cycle B2B renewals Confident and professional communicator who builds trust quickly at the executive and clinical levels Strategic thinker with a consultative sales approach and strong analytical instincts Comfortable traveling across the country (approximately 50%) Excited by Circadia’s mission to transform patient care through intelligent monitoring and automation At Circadia, you’ll be part of a mission-driven team that’s reshaping healthcare delivery. Our Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical‑grade accuracy Predictive analytics & agentic AI workflows that detect 85 % of preventable rehospitalizations ~11 days in advance Enterprise integrations that embed insights directly into EHR, care‑coordination, billing, and compliance systems Today our technology touches 40 000+ post‑acute patients daily across skilled‑nursing, home‑health, and home‑care networks.
Client Service Manager Voltguard Utilities LimitedClient Service ManagerNew YorkRemoteThe Client Service Manager will hold ranging responsibilities include but not limited to; oversight of installation, contract negotiation and warranty support, preventive maintenance, corrective maintenance, and oversight of infrastructure equipment. On-call in a managerial role to provide support and problem escalation role between vendors, field technicians, customers and factory/engineering organizations.
Customer Success Manager Passage HealthCustomer Success ManagerNew YorkAutism diagnosis rates have surged over the past decade to 1 in 31 children, yet families still face waitlists of up to a year for care as providers—hampered by antiquated technology and manual workflows—struggle to meet surging demand. You’ll bring curiosity and drive as you collaborate with cross-functional teams to ensure successful implementations, form trusted partnerships, and help guide product improvements through customer feedback.
Customer Education & Content Manager SecureframeCustomer Education & Content ManagerNew YorkThe Customer Education & Content Manager will own everything that helps customers learn Secureframe independently, from screen-recorded product walkthroughs and compliance framework training courses to internal Sales, Implementation, and Channel Partner enablement. Reduce inbound support tickets on trainable topics by building structured, self-serve learning paths across CMMC, FedRAMP, SOC 2, ISO 27001, HIPAA, and core product features.
Scaled Customer Success Manager AttioScaled Customer Success ManagerNew YorkYou'll partner with customers to solve complex challenges while designing repeatable programs, automations, and one-to-many initiatives that help us deliver an exceptional customer experience at scale. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need.
Customer Success Manager, Enterprise HHAeXchangeCustomer Success Manager, EnterpriseNew York City Metropolitan Area, New York$105,000–$125,000 / yearThe ideal candidate will be a strategic partner to our clients, ensuring they achieve maximum value from our solutions, leading to high renewal rates and identifying areas for long-term account development. While this role is not quota-carrying, your success will be measured by your ability to drive exceptional net retention, deepen executive relationships, and partner effectively with our quota-carrying Account Management team.
NewStrategic Partnerships & Customer Advocacy Manager GuestyStrategic Partnerships & Customer Advocacy ManagerUSA, NYRemote$130,000–$150,000 / yearWith a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. Partner closely with Sales, Marketing, Customer Success, Partnerships, and Revenue Operations to embed partner and customer advocacy motions across the go-to-market organization.
Customer Success Manager Circadia HealthCustomer Success ManagerNew York Metropolitan, New YorkYou'll embed yourself in the operations of our most complex healthcare partners, diagnose workflow challenges, design adoption strategies, and drive measurable outcomes—all while building trusted relationships with executive leadership that make Circadia indispensable. We combine advanced technology with clinical insight to prevent avoidable harm, improve staffing efficiency, and help clinicians focus on what matters most, caring for patients.
Customer Success Manager GuiddeCustomer Success ManagerNew YorkIf you are a customer champion who thrives on turning onboarding into long-term wins, knows how to grow an account like a playbook, and gets excited about helping teams work smarter through video and AI - you'll feel right at home here. More than 4,500 organizations worldwide, from fast-growing startups to Fortune 500 enterprises, rely on Guidde to reduce support load, accelerate onboarding, and make knowledge accessible on demand.
Customer Success Manager (Ocean) YotpoCustomer Success Manager (Ocean)New YorkThrough deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. This is a high-ownership, high-visibility role for a self-starter who's comfortable with ambiguity and rapid change, and who wants the direct, visible impact of joining a rapidly-growing company at an early stage.
Bilingual Customer Success Manager in the USA (SaaS Product Vertical) Shanghai BSF Human Resources Co.Bilingual Customer Success Manager in the USA (SaaS Product Vertical)New YorkYou're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to achieve when purchasing your product. We are seeking a dynamic and experienced Customer Success Manager for our client focused on driving digital transformation in the global beauty industry through unparalleled AI-powered SaaS products.
Audit Manager, Financial Services AnchinAudit Manager, Financial ServicesNew YorkThe Audit Manager in the Financial Services group at Anchin will lead audit engagements for a diverse portfolio of financial services clients, including private equity, hedge funds, broker-dealers, and other investment firms. Anchin is consistently recognized as one of the “Best of the Best” accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide.
Assistant Service Center Manager Cornell UniversityAssistant Service Center ManagerIthaca, New York$65,447–$75,632 / yearInsupportoftheService Center Manager,the ServiceCenterAssistantManager providesdailysupervisionandoversight foroneofthelargest servicecentersonCornell’sNorthCampus, servingasahubformail/packageservices,key disbursementsandissues,orageneralrepositoryfor questionsor concernsfrom a broadrangeofconstituency groups(students, faculty, staff alumni, or other distinguishedguests). While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersIthaca, NYTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Manager, Customer Success, ACE U.S.Manager, Customer Success, ACENew YorkLead team members as they assess current state process, architect potential solutions, and deliver optimized process transformations using the customer's data to show the art of the possible adopting the full platform and to help customers unlock accelerated value from BlackLine solutions. The Manager, Customer Success will employ effective and repeatable world-class processes and prescriptive touchpoints, including campaigns, coaching, demonstrations, success plans and reviews to nurture extraordinary customer engagement and excitement throughout their BlackLine journey.
Manager, Product Manager-Small Business Bank Associate Servicing Capital OneManager, Product Manager-Small Business Bank Associate ServicingMcLean, New YorkCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Manager, Product Manager-Small Business Bank Associate Servicing Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Strategy & Analytics Manager - Customer Experience Efficiency StubHubStrategy & Analytics Manager - Customer Experience EfficiencyNew YorkIn order to enable millions of users to explore, interact with, and participate in live events worldwide, we’re seeking a Strategy & Analytics Manager to drive efficiency across the customer experience stack for both buyers and sellers, with the goal of reinvesting these efficiency gains into customer centric retention building growth. Optimize growth opportunities and reduce inefficiency: identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L.
Professional Service Manager ConnecteamProfessional Service ManagerNew YorkRemoteBacked by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. Collaborate with Customer Success, R&D, and integration partners (including payment processing providers) to support seamless implementations, troubleshoot issues, and ensure a best-in-class customer experience.
Customer Success Manager Modo EnergyCustomer Success ManagerNew YorkYou'll own the product relationship across a portfolio of accounts; onboarding new customers, driving activation, and making sure users are getting genuine value from the Modo Energy Terminal. You'll have real ownership from day one, work alongside some of the brightest people in the industry, and be part of a company that's defining a new category in the global energy market.
Professional Services Manager Clearwater AnalyticsProfessional Services ManagerNew YorkClient Engagement & Advisory: Build and maintain enduring client relationships; act as a trusted advisor who deeply understands clients’ operating models, technology stacks, processes, and compliance requirements across insurance and asset management. Process & Operational Evaluation: Conduct thorough evaluations of investment management workflows including investment accounting, performance measurement, trade execution, cash and collateral management, compliance monitoring, risk management / ALM, and reporting.
Manager, Product Management, Acquisition Service Capital OneManager, Product Management, Acquisition ServiceMcLean, New YorkCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. We are seeking a Product Manager who can work horizontally across platforms and solve complex multi-domain multi-dimensional problems to orchestrate the build of end-to-end innovative real-time, intelligent experiences to drive growth in card acquisitions.
Customer Success Manager in the USA (SaaS Product Vertical) Shanghai BSF Human Resources Co.Customer Success Manager in the USA (SaaS Product Vertical)New YorkYou're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to achieve when purchasing your product. Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services.
Bilingual Customer Success Manager (English and Spanish) Shanghai BSF Human Resources Co.Bilingual Customer Success Manager (English and Spanish)New YorkYou're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to achieve when purchasing your product. Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services.
Senior Customer Success Manager U.S.Senior Customer Success ManagerNew YorkThese deliverables include coaching, Business Reviews, Customer Success Reviews, Success Planning that aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving the value expected from their BlackLine subscription and moving through their customer journey. Work as a team with sales executives and other departments on account planning focused on account expansion, reduction of license and product adoption whitespace, increased customer sentiment, and reduced churn risk.
Principal Customer Success Manager ConductorPrincipal Customer Success ManagerNew YorkAdditionally, the CSM serves as the liaison between the customer and the Conductor team, helping the customer coordinate cross-functional team initiatives that are required for successful organic marketing results. Advocate customer needs/issues cross-departmentally and program-manage customer concerns through a well-defined remediation process through early identification of risks to achieving customers strategic objectives.
Sr. Customer Success Manager ConductorSr. Customer Success ManagerNew YorkAdditionally, the CSM serves as the liaison between the customer and the Conductor team, helping the customer coordinate cross-functional team initiatives that are required for successful organic marketing results. Advocate customer needs/issues cross-departmentally and program-manage customer concerns through a well-defined remediation process through early identification of risks to achieving customers strategic objectives.
NewBusiness Development Manager BFSI | Consulting Services ApTaskBusiness Development Manager BFSI | Consulting ServicesNY, NY$180,000–$240,000 / yearThe ideal candidate will have extensive experience selling digital transformation, consulting, and IT services to Banking, Financial Services, and Insurance (BFSI) clients across the U.S. This is a pure hunter role focused on acquiring new enterprise accounts, expanding strategic relationships, and driving revenue growth within the BFSI sector. Strong network within Banking, Financial Services, and Insurance organizations in the U.S. Demonstrated ability to engage senior business and technology stakeholders, including CIOs, CTOs, CDOs, and business executives.
Manager, Enterprise Partnerships - Financial Services FanaticsManager, Enterprise Partnerships - Financial ServicesNew YorkFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We are seeking a Manager, Strategic Partnerships & Business Development Operations to support and scale our business development efforts across new loyalty partnerships (e.g., airlines and hotels), expansion of Fanatics’ financial services strategy (credit and debit), and large strategic partnerships with payments companies and digital wallets.
Assurance Manager - Business Services RSMAssurance Manager - Business ServicesNew YorkSupervise Audit Seniors and Supervisors on engagement teams and function as an in-charge facilitating field work by monitoring and reporting regarding productivity and adherence to work plan schedules on each assignment. If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
District Manager, Majors Financial Services SnowflakeDistrict Manager, Majors Financial ServicesNew YorkAbility to work with sales engineering managers and customers to inventory existing software state, define migration plans, and build business cases for migrations to drive new logo acquisition. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results.
NewAVP, Credit Services Manager TJX (White Plains) SynchronyAVP, Credit Services Manager TJX (White Plains)New YorkPosition would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to stores. This field sales position is responsible to sell Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish/exceed credit goals.
Technical Service Manager RentokilTechnical Service ManagerNew YorkWorks collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and sales colleagues. Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Installer Service Manager O'Reilly Auto EnterprisesInstaller Service ManagerNew YorkOversees installer counter to provide commercial accounts with excellent customer service, working as a team with the sales specialist and territory sales manager (if applicable.). Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Senior Manager, Customer Engagement Analytics The National Football LeagueSenior Manager, Customer Engagement AnalyticsNew YorkIn this role, you'll sit at the center of that work, partnering with our NYC team and stakeholders across Marketing, DTC, and Consumer Insights, while leading a distributed offshore delivery team to turn ambiguous ideas into sharp, high-impact analytics. Communication Mastery : Excellent ability to simplify complex data insights into strategic actions and communicate these clearly to both business and technical stakeholders, including in contested or high-pressure settings.
Digital Customer Education Manager ConductorDigital Customer Education ManagerNew YorkWe're looking for a Digital Customer Education Manager to own our customer-facing education strategy end to end — from the tutorials, guides, and best-practice content that live in our community platform, to making sure that content stays current as our product and the broader industry evolve. You'll orchestrate exposure — ensuring the right resource reaches the right customer at the right moment in their journey, from first login through ongoing maturity — so education functions as a primary, digital-first training method.