Stock/Logistics Engineer (Hardware Asset Manager) CYNET SYSTEMSStock/Logistics Engineer (Hardware Asset Manager)Piscataway, NJ$21–$26 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
Truck Driver - CDL Class A - Penske Logistics Penske Truck LeasingTruck Driver - CDL Class A - Penske LogisticsEdison, NJWork the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
NewIndustrial Engineer - 3PL Experience JobotIndustrial Engineer - 3PL ExperienceNorth Brunswick Township, NJ$100,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client, a leading third-party logistics (3PL) provider, is seeking a highly analytical and solutions-oriented Industrial Engineer to support continuous improvement initiatives across their distribution and warehouse operations.
Truck Driver - Local Class A - Penske Logistics Penske Truck RentalTruck Driver - Local Class A - Penske LogisticsJERSEY CITY, NJWork the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
NewTruck Driver - CDL Class A OTR - Penske Logistics Penske Truck RentalTruck Driver - CDL Class A OTR - Penske LogisticsRUTHERFORD, NJWork the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
NewTruck Driver - CDL Class A - Penske Logistics Penske Truck RentalTruck Driver - CDL Class A - Penske LogisticsPORT CHESTER, NYWork the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
NewWarehouse Worker - Selector - 1st Shift Penske Truck RentalWarehouse Worker - Selector - 1st ShiftDAYTON, NJAbility to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, flexible, excellent with numbers and time management skills required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Warehouse Worker - Selector - 2nd Shift Penske Truck RentalWarehouse Worker - Selector - 2nd ShiftDAYTON, NJAbility to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, flexible, excellent with numbers and time management skills required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
NewEnterprise Account Executive – Robotics JobotEnterprise Account Executive – RoboticsNew York, NY$65–$80 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As we expand our robotics platform across manufacturing, warehousing, logistics, and facility operations, we are building a team that can help customers improve productivity, safety, inspection coverage, and overall workflow performance.
NewPre-Sales Application Engineer – Robotics & Automation JobotPre-Sales Application Engineer – Robotics & AutomationNew York, NY$60–$80 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This individual will support regional sales professionals and channel partners by designing and delivering demonstrations, proof-of-concept programs, technical evaluations, installations, and training.
Cloud HPC Engineer AxelonCloud HPC EngineerJersey City, NJ$84–$89 / hourPrior experience in a similar role within the financial industry (e.g., running large-scale Monte Carlo simulations, VaR calculations, or XVA pricing grids) is highly desirable. Architect, build, and manage a massive-scale, distributed compute grid on public cloud platforms (AWS, GCP) for running financial pricing models.
NewRefinery Inspection Engineer United States ArmyRefinery Inspection EngineerUptown, ILRequirements: Attend a 21-week paid training program to gain skills and certifications in bulk fueling systems operations, fuel system maintenance, fuel accountability, forecasting, fuel distribution, bulk fuel distribution, petroleum storage, packaged petroleum logistics, petroleum shipment, environmental regulation compliance, hazmat compliance, emergency management, technical inspections, and OSHA regulations. Your position provides an opportunity for honing technical skills by acquiring expertise in assembling refueling systems and equipment, conducting precise quality assurance checks, and efficiently managing the supply and storage of fuel from a variety of sources.
NewWarehouse Worker - Machine Operator - 2nd Shift Penske Truck LeasingWarehouse Worker - Machine Operator - 2nd ShiftDayton, NJAbility to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, flexible, excellent with numbers and time management skills required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
NewInventory Clerk - 1st Shift Penske Truck LeasingInventory Clerk - 1st ShiftDayton, NJWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
NewWarehouse Worker - Selector - 2nd Shift Penske Truck LeasingWarehouse Worker - Selector - 2nd ShiftDAYTON, NJAbility to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, flexible, excellent with numbers and time management skills required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Forward Deployed Industrial Engineer, Defense Logistics AI TagupForward Deployed Industrial Engineer, Defense Logistics AINew York, NY$135,000–$165,000 / yearYou'll be the person who turns messy, real-world logistics and maintenance data into the signal that drives both better day-to-day decisions for our customers and a smarter product for everyone who comes after them. We build the AI systems that help them do it — reinforcement learning–based planning and optimization software deployed inside real military logistics operations, from Marine Logistics Groups to Blount Island Command.
Stock/Logistics Engineer Danta TechnologiesStock/Logistics EngineerPiscataway, NJ$24–$25 / hourDue to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders). Interfacing with partner/delivery teams to ensure data integrity in Service First and associated systems.
Contract Logistics Distribution Solutions Engineer Kuehne + Nagel International AGContract Logistics Distribution Solutions EngineerJersey City, NJAs the Contract Logistics Distribution Solutions Engineer - Transportation, you will serve as a solution and transportation subject-matter expert, responsible for the data-driven design, pricing, commercialization, and optimization of transportation solutions across parcel, LTL, truckload, and middle-mile/shuttle operations. The role leads complex solution designs, supports strategic tenders, and drives measurable value creation for both customers and Kuehne+Nagel through pricing accuracy, cost transparency, and performance analytics.
Lab Engineer, Global Logistics Supervisor Tata Consultancy Services LtdLab Engineer, Global Logistics SupervisorNY$64,000–$110,000 / yearExperience in laboratory maintenance, hardware inventory management, and client hardware racking and configuration. Ability to work collaboratively with cross-functional teams including incident detection and response personnel.
Truck Driver - CDL Class A - Penske Logistics Penske CorporationTruck Driver - CDL Class A - Penske LogisticsHightstown, NJWork the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
Truck Driver - Local Class A - Penske Logistics Penske CorporationTruck Driver - Local Class A - Penske LogisticsJersey City, NJWork the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
Truck Driver - CDL Class A OTR - Penske Logistics Penske CorporationTruck Driver - CDL Class A OTR - Penske LogisticsRutherford, NJWork the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
Senior Industrial Engineer, CIP Engineering DSV ASSenior Industrial Engineer, CIP EngineeringNJ$108,000–$145,000 / yearE-commerce experience including starting up small to large volume solutions · Experience in multiple warehouse automation applications (Pick to Light, Automated Sortation, Voice Pick, conveyor design, etc.) · Experience in LMS implementation and/or steady state execution · Strong organizational skills and the ability to handle multiple responsibilities simultaneously. Develop and implement project activities plans and timelines, coordinate subcontractors, facility management and field service personnel, and resolve problems in area of logistics to ensure meeting of contractual commitments.
Logistics Inventory Team Leader Kuehne + Nagel International AGLogistics Inventory Team LeaderPiscataway, NJWe are seeking a candidate that can lead and oversee inventory control processes, ensuring accuracy, efficiency, and compliance while supervising staff, resolving discrepancies, and driving continuous improvement within warehouse operations. Whether you're leading a team, engineering processes, or driving projects, your work ensures that our customers' products are stored, handled, and delivered with precision.
Contract Logistics IT Project Manager Kuehne + Nagel International AGContract Logistics IT Project ManagerJersey City, NJRemote$140,000–$145,000 / yearFollow formal project management methodologies, ensuring that projects are completed on-time, risk is identified/communicated/managed, project costs are managed within budget, and communications meet internal/client expectations. Whether you're leading a team, engineering processes, or driving projects, your work ensures that our customers' products are stored, handled, and delivered with precision.
Associate Director, Laboratory Operations, Logistics and Safety Compliance (Onsite) Merck & Co IncAssociate Director, Laboratory Operations, Logistics and Safety Compliance (Onsite)Rahway, NJ$142,400–$224,100 / yearThe successful candidate will bring strong prior experience in device-focused laboratory environments performing development and fit-for-purpose activities for clinical supply, including engineering labs, testing labs, and human factors/usability spaces, along with deep expertise in EHS and inspection readiness. Required Skills: Biological Sciences, Design Thinking, Design Verification, Electronics Prototyping, Environmental Health And Safety, Laboratory Maintenance, Leading Project Teams, Life Science, Manufacturing Methodologies, Occupational Safety and Health, People Management, Product Development Design, Regulatory Compliance, Regulatory Inspections, Safety Compliance.
Director of Distribution and Logistics Rhone Apparel IncDirector of Distribution and LogisticsStamford, CTSupply Chain Management | 3PL Relationship Management | Logistics Strategy | NetSuite ERP | Warehouse Management Systems (WMS) | Global Trade Compliance | HTS Classifications | Landed Cost Optimization | Omni-channel Fulfillment | Wholesale Routing Guides | Inventory Control & Auditing | Freight Forwarding. Experienced Leader: You bring 8-10+ years of progressive leadership experience in distribution, 3PL management, and international logistics ideally within an Omni-channel consumer goods environment (apparel or footwear experience is a major plus).
Director, Distribution and Logistics Rhone ApparelDirector, Distribution and LogisticsStamford, CTSupply Chain Management | 3PL Relationship Management | Logistics Strategy | NetSuite ERP | Warehouse Management Systems (WMS) | Global Trade Compliance | HTS Classifications | Landed Cost Optimization | Omni-channel Fulfillment | Wholesale Routing Guides | Inventory Control & Auditing | Freight Forwarding. Experienced Leader : You bring 8–10+ years of progressive leadership experience in distribution, 3PL management, and international logistics ideally within an Omni-channel consumer goods environment (apparel or footwear experience is a major plus).
VP, Logistics & Warehousing US Remote Fictiv IncVP, Logistics & Warehousing US RemoteNYRemote$30,000–$55,000 / yearReporting directly to the Senior Vice President of Operations & Supply Chain, the Vice President of Logistics & Warehousing will serve as a senior executive responsible for the full lifecycle of inbound and outbound logistics, warehousing operations, carrier partnerships, trade compliance, import operations, and distribution network strategy across MISUMI Americas. The ideal candidate brings deep experience in logistics, warehousing, import operations, carrier management, and global supply chain execution, along with a strong ability to lead teams, manage large budgets, and drive operational excellence through data, technology, AI, and continuous improvement.
NewIndustrial Engineer - Staffing Solutions (Remote + 50% Travel) EmployBridge LLCIndustrial Engineer - Staffing Solutions (Remote + 50% Travel)NYRemote$115,000–$130,000 / yearAs the United States' largest light industrial staffing company and a broad workforce solutions provider, our digital-enabled approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. The Staffing Solutions Engineer will serve as the technical lead for complex Cost per Unit and Statement of Work labor solutions, from the initial high-stakes pricing and solution design to large-scale implementation and multi-site continuous improvement across a diverse client portfolio.
Senior Data Scientist - BEES Logistics Anheuser-Busch InBev SA/NVSenior Data Scientist - BEES LogisticsNewark, NJAs a member of the BEES Logistics Data Science team, you will develop data-driven solutions that power delivery planning, operational efficiency, and customer promise accuracy across multiple markets. Design, develop, and deploy machine learning models and optimization solutions across the full lifecycle - from research and experimentation to production - focusing on planning, forecasting, and operational decision-making.
Area Industrial Engineer Ferguson Enterprises IncArea Industrial EngineerNYRemote$6,900.30–$11,275 / yearFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Collaborate with the LMS Manager and DC leadership to continuously drive productivity improvements, uncover performance gaps, and promote adoption of improved practices across the network.
U.S. Gateway Industrial Engineer DHL GroupU.S. Gateway Industrial EngineerJamaica, NY$98,775–$131,700 / yearAdditionally, the Gateway Industrial Engineer Manager will lead their industrial engineering teams and contribute to budgets and forecasts. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Mechanical Procurement Engineer Senior Principal Science Applications International CorpMechanical Procurement Engineer Senior PrincipalNew York, NYRemote$120,001–$160,000 / yearIn this senior-level role, you will serve as a critical bridge between our engineering programs and supply chain organization, applying deep technical expertise in mechanical systems to drive strategic procurement decisions in support of build-to-print and prototype mechanical assemblies for the Department of Defense (DoD). Serve as a technical liaison between engineering, procurement, and logistics teams, monitoring material flow and proactively engaging to resolve technical, schedule, or delivery challenges before they impact program milestones.
Engineer - Industrial WESCOEngineer - IndustrialCranbury, NJAs the Engineer - Industrial, you will be responsible for supporting the Engineering team in driving operational efficiency, labor productivity, and optimized product flow across fulfillment operations. + Collaborate with cross-functional teams (IT, Operations, Lean, Analytics) to evaluate the labor impact of WMS changes including slotting, task logic, and pick paths.
Industrial Engineer Spin Master CorpIndustrial EngineerNJ$105,000–$115,000 / yearSpin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn't for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team. As an Industrial Engineer, you will play a critical role in enhancing the performance of the Melissa & Doug warehouse and transportation operations across the U.S. You will be responsible for leading continuous improvement initiatives and capital projects that reduce operating costs, improve safety, and elevate service metrics.
Senior Supply Chain Analytics Engineer CoreWeave IncSenior Supply Chain Analytics EngineerLivingston, NJ$157,000–$210,000 / yearExperience applying agentic AI/LLM-based tools to analytics workflows (e.g., building or using AI agents for automated data QA, natural-language querying of supply chain data, self-serve reporting, or pipeline monitoring); Experience building forecasting or optimization models for supply chain or logistics networks. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency.
Manufacturing Engineer JBL ResourcesManufacturing EngineerMahwah, NJJBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. Working here means joining a team of top technical professionals bringing cutting-edge products to the forefrontoffering driven individuals the opportunity to make a meaningful impact every day.
Senior Software Engineer (Agents) Traba, Inc.Senior Software Engineer (Agents)New York City, NY$200,000–$240,000 / yearWe are seeking an entrepreneurial Senior Applied Agent Engineer to join as a founding member of the Agents team and help us build the next layer of Trabas product-an agentic platform that synthesizes the data flowing through our marketplace and operates autonomously inside our customers supply chain workflows. But our edge is more than data: by connecting to the systems running across every facility and activating the workers already on our platform to execute against them, we are building applied AI that drives real productivity gains and transforms how the global supply chain operates at scale.
Staff Software Engineer (Agents) Traba, Inc.Staff Software Engineer (Agents)New York City, NY$240,000–$300,000 / yearWe are seeking an entrepreneurial Staff Applied Agent Engineer to join as a founding member of the Agents team and lead the development of Trabas agentic platform-the layer that synthesizes the data flowing through our marketplace, talks to our customers operational systems, and acts autonomously inside the workflows that run their facilities. Youll partner with our CTO to make the core architectural calls on how agents are built, evaluated, and deployed at Traba; set the bar for quality and reliability; and bring the outside perspective on agent-building, FDE-style customer immersion, and data-product craft that this 0-to-1 product needs.
Simulation Engineer JBL ResourcesSimulation EngineerMahwah, NJApply and develop advanced finite element analysis (FEA) simulations, including static and dynamic nonlinear multibody analyses with deformable contact, complex materials, and multi-physics modeling for realistic in vivo and manufacturing process simulations. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management.
NewAssociate Manufacturing Engineer JBL ResourcesAssociate Manufacturing EngineerMahwah, NJJBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. Working here means joining a team of top technical professionals bringing cutting-edge products to the forefrontoffering driven individuals the opportunity to make a meaningful impact every day.
Mechanical Engineer Swisslog Australia Pty LtdMechanical EngineerCranbury, NJSwisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value. Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family.
Senior Value Engineer, Consumer Packaged Goods CPG Celonis SESenior Value Engineer, Consumer Packaged Goods CPGNew York, NY$131,000–$154,000 / yearDomain & Industry Leadership: Serve as the internal and external technical subject matter expert for CPG Supply Chains, scaling knowledge across the organization regarding the nuances of fast-moving consumer goods (FMCG), trade spend management, and high-velocity manufacturing. Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent logistics routing assistants, or automated extraction of data from complex vendor contracts and shipping documentation).
Bare Metal Infrastructure Engineer Nebius Group NVBare Metal Infrastructure EngineerNew Jersey, NJ$90,000–$140,000 / yearWe are looking for someone who is comfortable working close to the hardware in live data center environments, with strong knowledge of rack-level infrastructure, server installation, cabling, power/cooling readiness, basic Linux-based troubleshooting, and cross-functional deployment coordination. You will coordinate and supervise the deployment of servers, storage, networking, cabling, and supporting infrastructure, ensuring equipment is installed, configured, tested, documented, and ready for production use.
Conductor / Engineer - Bayway Terminal - Linden, NJ Watco Companies LLCConductor / Engineer - Bayway Terminal - Linden, NJLinden, NJThe conductor/engineer position will control and coordinate the train movements while switching railcars whether in the yard of a railroad, industrial plant, or similar location to facilitate the unloading and loading of railcars in a safe and efficient manner to service our customers. Observes arm or lantern signal and moves controls to move locomotive backwards or forwards to switch and couple cars; or receives starting signal and moves control; such as throttle and air brakes to operate locomotive.
Sales Engineer, Mid Market - Northeast Samsara Inc.Sales Engineer, Mid Market - NortheastNYRemote$95,795–$144,900 / yearThis means a successful SE at Samsara will develop a thorough understanding of the application of IoT hardware and sensors, hands-on hardware installation strategies, managing data collection over carrier networks, presenting a robust cloud infrastructure, and building third-party system integrations (via our open API) to ensure the best technical solution is presented to Samsara customers. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.
NewPrincipal Supply Chain Data Engineer & Analytics Lead Bausch & Lomb IncPrincipal Supply Chain Data Engineer & Analytics LeadNY$145,000–$165,000 / yearThis role will support quantitative and commercial decision-making by developing reliable data pipelines, dashboards, analytical models, predictive tools, and AI-enabled insights that help identify opportunities, quantify value, and drive execution across the supply chain network. Success in this role will be measured by the ability to improve data availability, accelerate insight generation, strengthen forecasting and operational decision support, improve analytics quality, and enable measurable business outcomes across logistics, planning, warehousing, inventory, and customer fulfillment processes.
Software Engineer TrabaSoftware EngineerNew York City, New York$140,000–$200,000 / yearWe are seeking an experienced & entrepreneurial full-stack product engineer to join the founding team to help build our core suite of products—the React Native worker mobile app, the React/ Node.js business web app, and a React/ Node.js tools platform for our ops team. But our edge is more than data: by connecting to the systems running across every facility and activating the workers already on our platform to execute against them, we are building applied AI that drives real productivity gains and transforms how the global supply chain operates at scale.
Product Engineer Senior/Staff Pallet Systems IncProduct Engineer Senior/StaffNew York, NY$175,000–$265,000 / yearPreferred experience: 4+ years of backend or full-stack experience with a track record of owning product surfaces or infrastructure (Mid); 6+ years with deeper architectural ownership and a focus on system quality and long-term maintainability (Senior). Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.