Oakland, California6 days ago
The person in this position effectively manages all employees in the Leasing Service Department, toward defined goals and plans and organizes the workflow of the service shop for maximum throughput in various ways including work load planning, shop layout updates, procurement and adoption of modern tools and equipment, and eliminating barriers or “bottlenecks.” Own the output of key metrics that drive service shop performance such as: PM Currency, PM On-Time Rate, PM Quality, Technician SRT Proficiency, Outside vs Inside repair, Tech to Truck Ratios, Daily Shop throughput, Repeat Repair Trends, Parts Inventory turn rates, and other key metrics that may be developed.