NewClinical Nurse I - Acute Pediatric CHRISTUS HealthClinical Nurse I - Acute PediatricSanta Fe, NMp>Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClinical Nurse I - Pre Operative CHRISTUS HealthClinical Nurse I - Pre OperativeSanta Fe, NMp>Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClinical Nurse I - IMC MedSurgical A CHRISTUS HealthClinical Nurse I - IMC MedSurgical ASanta Fe, NMp>Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClinical Nurse I - Cardiology General CHRISTUS HealthClinical Nurse I - Cardiology GeneralSanta Fe, NMp>Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClinical Nurse I - Acute MedSurgical A CHRISTUS HealthClinical Nurse I - Acute MedSurgical ASanta Fe, NMp>Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClinical Nurse I - Nursing Float Pool CHRISTUS HealthClinical Nurse I - Nursing Float PoolSanta Fe, NMCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewRegistered Nurse Clinical Supervisor - General Surgery CHRISTUS HealthRegistered Nurse Clinical Supervisor - General SurgerySanta Fe, NMli>Assists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewRN, Clinical Supervisor - Acute Oncology - PRN CHRISTUS HealthRN, Clinical Supervisor - Acute Oncology - PRNSanta Fe, NMli>Assists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewRN, Clinical Supervisor - Acute MedSurgical A CHRISTUS HealthRN, Clinical Supervisor - Acute MedSurgical ASanta Fe, NMAssists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewRN Clinical Supervisor - Cardiology Cath CHRISTUS HealthRN Clinical Supervisor - Cardiology CathSanta Fe, NMli>Assists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewRN Clinical Supervisor - Acute Orthopedics CHRISTUS HealthRN Clinical Supervisor - Acute OrthopedicsSanta Fe, NMAssists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewRN, Clinical Supervisor - Nursing Float Pool CHRISTUS HealthRN, Clinical Supervisor - Nursing Float PoolSanta Fe, NMAssists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewClinical Nurse I - ICU General CHRISTUS HealthClinical Nurse I - ICU GeneralSanta Fe, NMCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClinical Nurse I - Cardiology Cath CHRISTUS HealthClinical Nurse I - Cardiology CathSanta Fe, NMCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClincal Nurse I - Nursing Float Pool CHRISTUS HealthClincal Nurse I - Nursing Float PoolSanta Fe, NMCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClinical Nurse I - Acute Observation CHRISTUS HealthClinical Nurse I - Acute ObservationSanta Fe, NMCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewClinical Nurse I - Acute Orthopedics CHRISTUS HealthClinical Nurse I - Acute OrthopedicsSanta Fe, NMCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewRN, Clinical Supervisor - Acute Psych Adult CHRISTUS HealthRN, Clinical Supervisor - Acute Psych AdultSanta Fe, NMAssists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewRN, Clinical Supervisor CSV - Acute Oncology CHRISTUS HealthRN, Clinical Supervisor CSV - Acute OncologySanta Fe, NMAssists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewRN, Clinical Supervisor - Acute MedSurgical B CHRISTUS HealthRN, Clinical Supervisor - Acute MedSurgical BSanta Fe, NMAssists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewRN Clinical Supervisor - Pain Management CHRISTUS HealthRN Clinical Supervisor - Pain ManagementSanta Fe, NMAssists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process. The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality.
NewClinical Nurse I - Behavioral Medicine CHRISTUS HealthClinical Nurse I - Behavioral MedicineSanta Fe, NMCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewRegistered Nurse Coordinator - Chemotherapy CHRISTUS HealthRegistered Nurse Coordinator - ChemotherapySanta Fe, NMWork effectively with other healthcare team members to optimize interventions and manage community outreach to promote disease awareness and the offerings of the specific clinic focus. Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality.
Travel: RN - Float I-NIGHTS - Contract TalentBurst, Inc.Travel: RN - Float I-NIGHTS - ContractSanta Fe, NM$13–$13 / hourCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
Travel: RN - Critical Care - Contract TalentBurst, Inc.Travel: RN - Critical Care - ContractSanta Fe, NM$16–$17 / hourCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
Registered Nurse - Critical Care Travel - Contract TalentBurst, Inc.Registered Nurse - Critical Care Travel - ContractSanta Fe, NM$16–$17 / hourCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient's/customer's rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
Registered Nurse - Float I - Travel - Contract TalentBurst, Inc.Registered Nurse - Float I - Travel - ContractSanta Fe, NM$13–$13 / hourCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
Travel: Catheterization Laboratory Technologist - Contract TalentBurst, Inc.Travel: Catheterization Laboratory Technologist - ContractSanta Fe, NM$31–$32 / hourCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. SkillsThorough knowledge of associated radiographic equipment, neurologic and cardiovascular anatomy and physiology, radiographic positioning, medical terminology and basic computer skills.
Registered Nurse Critical Care - Travel - Contract TalentBurst, Inc.Registered Nurse Critical Care - Travel - ContractSanta Fe, NM$16–$17 / hourCustomer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewDialysis Program Manager Registered Nurse - RN Fresenius Medical CareDialysis Program Manager Registered Nurse - RNSanta Fe, NMOversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
NewTravel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,305 to $2,341 per week in Santa Fe, NM TravelNurseSourceTravel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,305 to $2,341 per week in Santa Fe, NMSanta Fe, NM$2,305–$2,341Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
NewTravel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,088 per week in Santa Fe, NM TravelNurseSourceTravel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,088 per week in Santa Fe, NMSanta Fe, NM$2,088–$2,088Job Title: Registered Nurse Profession: RN Specialty: Critical Care Unit Duration: 13 weeks Shift: Day Shift Hours per Shift: 12 hours Experience: Minimum of 1 year License: Current RN license or current Compact state license Certifications: Current BLS Certification, Current ACLS Certification, Current TNCC Certification Must-Have: - Minimum of 1 year of experience in a critical care setting. Customer relations include exhibiting behaviors and actions that create a high level of patient and customer satisfaction, positive patient and customer relations, and respect for the patient and customer rights, needs, and confidentiality.
NewTravel Nurse RN - Medical-Surgical - $1,948 per week in Santa Fe, NM TravelNurseSourceTravel Nurse RN - Medical-Surgical - $1,948 per week in Santa Fe, NMSanta Fe, NM$1,948–$1,948Job Title: Registered Nurse Profession: RN Specialty: Float Duration: 13 weeks Shift: Night Hours per Shift: 12 Experience: Minimum 1 year License: Current RN license or current Compact state license Certifications: Current BLS via AHA Certification required; Current ACLS via AHA Certification required; Additional certifications may be required based on units where floated. Description: The Registered Nurse is a clinical practitioner who coordinates and implements patient care specific to the age of the patient population served on the assigned units.
Travel Medical Laboratory Technician (MLT) - $1,664 per week in Santa Fe, NM Windsor Healthcare Recruitment Group, Inc.Travel Medical Laboratory Technician (MLT) - $1,664 per week in Santa Fe, NMSanta Fe, NM$1,664–$1,664POSITION SUMMARY: An integral member of the obstetrical team who assists the staff in the care of the obstetrical patient by performing delegated tasks to provide basic nursing care to patients and support for surgeons throughout operative procedures. CUSTOMER RELATIONS: (Refer to Customer Relations for definition.)Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient s/customer s rights needs, and confidentiality.
Travel Medical Laboratory Technician (MLT) - $1,529 per week in Santa Fe, NM Windsor Healthcare Recruitment Group, Inc.Travel Medical Laboratory Technician (MLT) - $1,529 per week in Santa Fe, NMSanta Fe, NM$1,529–$1,529NO CALL REQUIREMENTSHospital scrubs are provided each day of workPOSITION SUMMARY: An integral member of the obstetrical team who assists the staff in the care of the obstetrical patient by performing delegated tasks to provide basic nursing care to patients and support for surgeons throughout operative procedures. CUSTOMER RELATIONS: (Refer to Customer Relations for definition.)Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient s/customer s rights needs, and confidentiality.
NewCatheterization Laboratory Technologist Non Certified - Cardiology Cath CHRISTUS HealthCatheterization Laboratory Technologist Non Certified - Cardiology CathSanta Fe, NMExhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. Thorough knowledge of associated radiographic equipment, neurologic and cardiovascular anatomy and physiology, radiographic positioning, medical terminology and basic computer skills.
Travel Cath Lab Tech - $2,623 per week in Santa Fe, NM AlliedTravelCareersTravel Cath Lab Tech - $2,623 per week in Santa Fe, NMSanta Fe, NM$2,623–$2,623Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient s/customer s rights needs, and confidentiality. SkillsThorough knowledge of associated radiographic equipment, neurologic and cardiovascular anatomy and physiology, radiographic positioning, medical terminology and basic computer skills.
Travel Cath Lab Tech - $2,623 per week in Santa Fe, NM AequorTravel Cath Lab Tech - $2,623 per week in Santa Fe, NMSanta Fe, NM$2,623–$2,623Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient s/customer s rights needs, and confidentiality. SkillsThorough knowledge of associated radiographic equipment, neurologic and cardiovascular anatomy and physiology, radiographic positioning, medical terminology and basic computer skills.
Travel Cath Lab Tech - $2,969 to $3,009 per week in Santa Fe, NM TalentBurst Inc.Travel Cath Lab Tech - $2,969 to $3,009 per week in Santa Fe, NMSanta Fe, NM$2,969–$3,009Customer Relations: Exhibits behaviors and actions that create a high level of patient/customer satisfaction, positive patient/customer relations, and respect for the patient’s/customer’s rights needs, and confidentiality. SkillsThorough knowledge of associated radiographic equipment, neurologic and cardiovascular anatomy and physiology, radiographic positioning, medical terminology and basic computer skills.
NewFood and Nutrition Staff I - Cafeteria Christus HealthFood and Nutrition Staff I - CafeteriaSanta Fe, NMWhen working as cashier, associate follows correct pricing procedures, is accurate to within $1.00 of daily transactions, fosters and maintains positive customer interactions. When working catering, prepares and delivers food to special function meeting rooms and cleans up after meetings are finished; records leftovers.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sSanta Fe, NM$22–$22.25 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Human Resources Assistant El Centro Family HealthHuman Resources AssistantEspañola, NMFull timep>Position Overview: The Human Resources Assistant provides administrative and operational support to the Human Resources department by assisting with recruitment, onboarding, employee records management, scheduling, and employee communications. This role serves as a key point of contact for staff inquiries, maintains confidential information, and helps ensure smooth day-to-day HR operations while delivering professional customer service and organizational support.
Human Resources Generalist II (NMCD #10111567) New Mexico Corrections DepartmentHuman Resources Generalist II (NMCD #10111567)Santa Fe, NM$24.16–$36.24 / hourAny combination of education from an accredited college or university and/or direct experience in this occupation totaling four (4) years may substitute for the required education. The purpose of this position is to provide a broad range of Human Resource functions to staff and management within an adult correctional environment.
Human Resources Assistant EL CENTRO FAMILY HEALTHHuman Resources AssistantEspañola, NMPosition Overview: The Human Resources Assistant provides administrative and operational support to the Human Resources department by assisting with recruitment, onboarding, employee records management, scheduling, and employee communications. This role serves as a key point of contact for staff inquiries, maintains confidential information, and helps ensure smooth day-to-day HR operations while delivering professional customer service and organizational support.
Human Resources Specialist US Department of EnergyHuman Resources SpecialistLos Alamos, NM$52,727–$139,684 / yearWe manage highly visible U.S. National Security Programs, enhance U.S. national security through research, development, production, assembly, disassembly, and maintenance of the U.S. nuclear weapons stockpile, promote international nuclear non-proliferation and safety, reduce global danger from weapons of mass destruction, provide the U.S. Navy with safe and effective nuclear propulsion, and oversee national laboratories and other production facilities to maintain U.S. leadership in science and technology. Certain Military Spouses: Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the members 100% disability (VA Letter); and/or verification of the members death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
HUMAN RESOURCES DIRECTOR INSTITUTE OF AMERICAN INDIAN ARTSHUMAN RESOURCES DIRECTORSanta Fe, NM$100,000–$105,000 / yearThe HR Director serves as a strategic thinker facilitating the strategic objectives of an evidence-based department for a 100+ full-time employee (faculty and staff) population, 4050 adjunct faculty members and supporting the employment of 6070 work study students on average per semester, with the support of one (1) full-time Senior Human Resources Specialist, who also serves as Benefits Specialist. The HR Director is required to perform at the senior level and to be a subject-matter expert on a wide range of HR and organizational issues and matters, which requires proficiency in the following core HR competencies: HR Expertise: In-depth knowledge of principles, practices, and functions of effective HR Management.
NewHuman Resources Manager EL CENTRO FAMILY HEALTHHuman Resources ManagerNMThis role is responsible for developing and implementing HR strategies, overseeing recruitment and retention efforts, managing employee relations, ensuring compliance with HRSA, AAAHC, and all federal and state employment laws, and supporting a positive and productive work environment. Position Overview: The Human Resources Manager provides strategic leadership and oversight of all HR functions to ensure effective workforce management and organizational success.
Human Resources Expert Target CorpHuman Resources ExpertSanta Fe, NMAs a Human Resources Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly - smile, make eye contact, or wave. Work with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests' needs and ensuring the right mix of experience and skills to deliver on the in-store and digital shopping experiences.
NewHuman Resources Expert Target Brands, Inc.Human Resources ExpertSanta Fe, NMAs a Human Resources Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly - smile, make eye contact, or wave . Work with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests' needs and ensuring the right mix of experience and skills to deliver on the in-store and digital shopping experiences.
NewHuman Resources Business Partner I - St Vincent Admin CHRISTUS HealthHuman Resources Business Partner I - St Vincent AdminSanta Fe, NMBusiness Partner support will encompass all areas of human capital including but not limited to recruitment, retention, development, performance management, talent management, total rewards and employee relations. Works in conjunction with the HR leaders to ensure expert advice to Associates and management in the review, investigation, and proper resolution of complaints and/or grievances and ensures accurate documentation .