Key Responsibilities Partner with Revenue Cycle stakeholders to gather, analyze, and document business and technical requirements Evaluate current-state workflows and identify opportunities for automation, integration, and process improvement Design and implement solutions leveraging Microsoft Power Platform and reporting tools Develop dashboards, reports, and data models to support operational and leadership decision-making Collaborate with IT and development teams to translate business needs into functional and technical solutions Create detailed process documentation, functional design documents, and user stories Conduct system and workflow analysis to recommend scalable and sustainable improvements Support testing, validation, and implementation of new solutions and enhancements Required Qualifications Healthcare / Revenue Cycle: Strong knowledge of hospital Revenue Cycle operations, including patient access, billing, claims, and collections workflows Experience working with healthcare financial data and reporting Power Platform & AI: Minimum 3 years' experience building, training, and deploying AI-powered solutions within Microsoft Power Platform, including tools such as AI Builder and Copilot Studio Power Automate: Minimum 3 years' experience and expertise in developing complex Desktop and Cloud flows Experience utilizing: SQL database connectors Machine runtimes Web scraping techniques Power BI: Minimum 3 years of experience developing interactive dashboards and reports, including: Power Query transformations Custom DAX measures Advanced conditional formatting MS SQL: Intermediate proficiency in: Writing SQL queries Joining multiple tables Filtering and manipulating data to support reporting and automation Epic SQL 1 and SQL 2 Self-Study preferred Python Minimum 3 years' experience in developing and managing Python scripts. Microsoft Excel: Advanced proficiency, including: Writing macros (VBA) Managing complex data models Requirements & Documentation: 5+ years of experience gathering technical requirements from stakeholders 5+ years of experience creating workflow documentation, including: Process maps Functional design documents User stories Prepare high-level requirement documentation (HLD) and software requirement specifications (SRS) Create testing plan and script Conduct User Acceptance Testing (UAT) System Analysis: 5+ years of experience analyzing operational workflows and recommending integration and automation solutions Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.