FULL_TIME

FEED

YEAR

Our mission is to be the growth engine for aspiring entrepreneurs, established business builders and our veterans to create and enhance the American dream of building a better future, through the application of our world class franchise models. This role focuses on coaching, mentoring, and supporting franchisees and their teams to drive operational excellence, brand compliance, revenue growth, and unit performance.

Company Overview: Based in Huntersville, NC, Homefront Brands is the latest platform for franchised property services businesses in North America. We have 6 brands (and growing) operating on our platform. Our mission is to be the growth engine for aspiring entrepreneurs, established business builders and our veterans to create and enhance the American dream of building a better future, through the application of our world class franchise models. Job Summary: The Franchise Business Coach (FBC) for Window Hero plays a critical role in supporting the success of our franchise partners. This role focuses on coaching, mentoring, and supporting franchisees and their teams to drive operational excellence, brand compliance, revenue growth, and unit performance. The FBC works collaboratively with franchisees to develop actionable business plans, identify growth opportunities, and instill best practices that align with Window Hero’s brand standards. Responsibilities:<ul style="margin-bottom:11px"><li style="margin-left:16px;margin-bottom:11px">Serve as the primary business consultant and operational coach for Window Hero franchisees.</li><li style="margin-left:16px;margin-bottom:11px">Build strong, trust-based relationships with franchise owners and their teams.</li><li style="margin-left:16px;margin-bottom:11px">Conduct regular in-person and virtual visits to franchise locations to evaluate operations, drive compliance, and identify opportunities for performance improvement.</li><li style="margin-left:16px;margin-bottom:11px">Support franchisees in developing and executing strategic business plans focused on sales growth, cost control, and service delivery.</li><li style="margin-left:16px;margin-bottom:11px">Analyze performance data, including KPIs, P&L statements, and customer satisfaction metrics, and translate insights into practical coaching strategies.</li><li style="margin-left:16px;margin-bottom:11px">Lead and participate in training efforts, including onboarding, field coaching, classroom instruction, and ongoing education.</li><li style="margin-left:16px;margin-bottom:11px">Collaborate with internal teams to improve operational systems, processes, and training tools.</li><li style="margin-left:16px;margin-bottom:11px">Ensure consistent brand messaging and service quality across all franchise locations.</li><li style="margin-left:16px;margin-bottom:11px">Promote a culture of accountability, continuous learning, and performance excellence.</li></ul>Qualifications<ul style="margin-bottom:11px"><li style="margin-left:16px;margin-bottom:11px">Proven experience in a franchise operations, business coaching, or multi-unit management role.</li><li style="margin-left:16px;margin-bottom:11px">Experience in home services, construction, or property maintenance industries.</li><li style="margin-left:16px;margin-bottom:11px">Solid understanding of P&L management, KPI tracking, and small business operations.</li><li style="margin-left:16px;margin-bottom:11px">Exceptional coaching, facilitation, and communication skills.</li><li style="margin-left:16px;margin-bottom:11px">Strong organizational and analytical capabilities.</li><li style="margin-left:16px;margin-bottom:11px">High energy, self-driven, and able to work independently.</li><li style="margin-left:16px;margin-bottom:11px">Willingness to travel up to 35% of the time (including overnight stays).</li></ul>Benefits:<ul style="margin-bottom:11px"><li style="margin-left:16px;margin-bottom:11px">Generous 401(k) Matching: HFB provides a robust 401(k) plan with a 100% match for the first 3% of an employee's contributions and a 50% match for the next 2%.</li><li style="margin-left:16px;margin-bottom:11px">Comprehensive Health Coverage: Access to health insurance to ensure the well-being of our team members.</li><li style="margin-left:16px;margin-bottom:11px">Employer Contribution to HSA: HFB contributes towards the Health Savings Account (HSA), promoting financial health.</li><li style="margin-left:16px;margin-bottom:11px">Dental and Vision Coverage: Enjoy the benefits of dental and vision insurance for a complete healthcare package.</li><li style="margin-left:16px;margin-bottom:11px">Life Insurance: HFB provides life insurance coverage, demonstrating our commitment to the security of our employees.</li><li style="margin-left:16px;margin-bottom:11px">Paid Time Off (PTO): Take advantage of our PTO policy to maintain work-life balance and recharge.</li><li style="margin-left:16px;margin-bottom:11px">Paid Holidays: Celebrate 10 paid holidays throughout the year, giving you time to relax and enjoy special moments.</li></ul>  Powered by JazzHR

Homefront Brands

Franchise Business Coach

partner JazzHR

UNKNOWN

ADAPTED_NOW

Support the primary care physician model and have an overall knowledge of clinical services and the ability to evaluate overall clinical services as it relates to operations, revenue, quality, care delivery, and compliance. In addition to clinical responsibilities, the Health Center Lead provides on-site guidance and operational oversight to ensure smooth daily workflows, as coached and directed by Operations Leadership.

QuadMed is looking for a Health Center Lead to join our team in North Carolina. Join our employer health center with a focus in primary care! Schedule: Full-time - This position will be onsite in Advance, NC GENERAL PURPOSE OF JOB The Health Center Lead is a hands-on, patient-facing role responsible for delivering high-quality direct patient care while supporting the efficient day-to-day operations of the health and wellness center. Approximately 90% of this role is dedicated to direct patient care. In addition to clinical responsibilities, the Health Center Lead provides on-site guidance and operational oversight to ensure smooth daily workflows, as coached and directed by Operations Leadership. This role serves as a key point of support for clinic operations, staff coordination, and issue resolution, helping maintain a well-functioning, patient-centered environment focused on prevention and wellness. KEY RESPONSIBILITIES + Assists with handling day-to-day operational issues including the handling of patient complaints. + Works with Operation Leadership to maintain and improve operations within the health center. + Assists with staff scheduling, helping to maintain timely updates to calendar and communicating staffing changes as needed. Requests backfill as needed for staff absences. + Ensure completion of E-logs, work queues, supply ordering + Follows and enforces clinical and organizational policies and procedures. + Maintains patient confidentiality and supports organizational HIPAA policies. + Educates and enforces all safety/OSHA policies and procedures. + Assists Operations Leadership with staff performance reviews by providing feedback. + Participates in and supports Operations Leadership with staff disciplinary actions as needed. + Participates in the training and skill development of all staff + Acts as an effective communicator and liaison on the day-to-day operations with both patients and leadership. + Ensures top notch customer service by working closely with staff to help them meet and exceed patient’s and client’s expectations. + Aids with and completes incident reports as needed. + Performs other duties as assigned. + Maintains EHR Super User status; provide Super User support to health center team and others as needed. + Monitors health center environment; works with Operations Leadership and other departments to quickly resolve day to day issues; escalates appropriately and presents solutions to Operations Leadership. JOB REQUIREMENTS Education: + High School diploma or equivalent. + Graduate from an accredited program for one of the following: + Registered Nurse (RN) Experience: + At least three (3) years of clinical experience required, and one (1) year of leadership experience preferred. This candidate must also possess the ability to perform basic clinical skills. + Familiarity with practice management software and electronic medical records strongly preferred. + Certificates, Licenses, Registrations: + Current CPR (BLS) certification or must be obtained within 60 days of hire + Active, unrestricted licensure or certification in the applicable specialty, as required by the role and state of practice (if applicable). Knowledge, Skills & Abilities: + Proficient in request and receipt systems to assist with the timely procurement of clinic supplies. + Excellent oral and written communication skills along with the ability to listen, understand and influence. Requires great attention to detail, proficient management and patient education skills, excellent problem-solving skills, and process management + Candidate must be self-motivated, and excellent listener, flexible and organized + Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion. + People leadership-build a strong sense of common purpose aligning with mission and vision, across all work groups. + Champion organizational innovation and improve innovation capabilities across the team. + Support the primary care physician model and have an overall knowledge of clinical services and the ability to evaluate overall clinical services as it relates to operations, revenue, quality, care delivery, and compliance. + Respond effectively and meet time deadlines and perform effectively and decisively under pressure. + Positive role model for clinic staff. + Communicate effectively with staff, patients, patient families or caretakers, physicians and others' ability to coordinate and maintain patient satisfaction. + Possesses strong computer skills including experience with MS Word, Excel and Power Point.

Health Coach Jobs in Salisbury, NC

Jobs

Similar Job Searches

Stand out to leading employers.

Health Coach Jobs in Salisbury, NC

Jobs

Franchise Business CoachHomefront Brands

Health Center Lead, RNQuad

Similar Job Searches