NewGuest Services Associate Massachusetts Convention Center AuthorityGuest Services AssociateBoston, MAWork Schedule: The work schedule for this position typically fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends, and holidays. Supervision Received: Supervision is provided by the Guest Services Manager and includes training, coaching, performance evaluation, and inspection of work.
NewGuest Services Supv Hilton Boston Back BayGuest Services SupvBoston, MassachusettsFull timeOverview: The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Marlborough, MAul>Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.
Guest Services Rep Full Time-104010 Extended Stay America IncGuest Services Rep Full Time-104010Westborough, MAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Guest Experience Manager Emerson CollegeGuest Experience ManagerBoston, Massachusettsli>Oversee and manage Guest Experience Concessions operations, including managing the full spectrum of the purchasing process, receiving, budget management, inventory management, digital reporting, and logging discrepancies, as well as maintaining on-premises TIPS certification status for all Concessions staff to ensure safe alcohol service across all venues for internal and external events. In alignment with the Director, Emergency Management and Director, Risk Management, Manager is responsible for exclusively ensuring proper training of up to 80 part-time intermittent/student employees to ensure that, in event of an emergency, audiences in Emerson’s spaces will receive clear and confident direction.
GUEST SERVICES AGENT (PART TIME) Compass Group North AmericaGUEST SERVICES AGENT (PART TIME)Ashland, MAFor positions in Washington State, Maryland, or to be performed Remotely, click here or copy-paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023_WageTransparency_FlikHospitality.pdf. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
NewGUEST SERVICES AGENT Compass GroupGUEST SERVICES AGENTAshland, MAstrong>Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program . Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) .
Guest Services Supervisor John Carver Inn & SpaGuest Services SupervisorPlymouth, MassachusettsLeadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure. Minimum of 2 years prior customer service experience preferred; general knowledge of bookkeeping and audit procedures helpful; high school diploma or equivalent combination of education and work experience.
NewGuest Service Representative Au Bon PainGuest Service RepresentativeBoston, MassachusettsHourly team members accomplish this by consistently exceeding our guest’s expectations, providing delicious food and engaging service in an energized environment. The Guest Service Representative is expected to learn all positions in the café and routinely works in each position.
Guest Service Representative Marriott International IncGuest Service RepresentativeBoston, MAIdentify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Dual Guest Service Representative Marriott International IncDual Guest Service RepresentativeBoston, MAIdentify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Assistant Guest Experience & Events Manager Highgate Hotels LPAssistant Guest Experience & Events ManagerBoston, MACompensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Assistant Manager - Front Service Wynn Resorts LtdAssistant Manager - Front ServiceEverett, MA$59,000–$64,000 / yearThese operations include but are not limited to: Valet parking operations and cash handling, and Bell and Door; Guest Arrival and Greeting; Guest Luggage Storage and Delivery; Loading and Unloading of Taxis, Rideshare, and Shuttles; Room Deliveries; Coat Room; and Guest Shoe Shine/Laundry pickup and drop off. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Guest Services Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner,The Sinclair, Royale, Roadrunner, Suffolk Downs AEG WorldwideGuest Services Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner,The Sinclair, Royale, Roadrunner, Suffolk DownsBoston, MA$16.07–$23.57 / hourWe are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
Experience Manager Ulta Beauty IncExperience ManagerBellingham, MAAddress underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Cafe General Managers - Coffee - Boston - No nights! George Howell Coffee CompanyCafe General Managers - Coffee - Boston - No nights!Boston, MassachusettsEnsure adequate bar supply of necessary items (e.g., espresso and coffee porcelain cups, paper and plastic coffee cups, glasses, condiment bar items, pastry papers, pastry and sandwich china, flatware, paper goods, menus) to ensure availability during each day. Oversees and coordinates the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, beverage and food quality, cleanliness, and sanitation.
Guest Experience Ambassador Legends Hospitality, LLCGuest Experience AmbassadorBoston, MAOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. Accept and verify opening bank, process cash/credit cards from guests and record end of day receipts, prepare deposits for bank and validate deposit against ticketing system reports.
Guest Experience Ambassador Legends GlobalGuest Experience AmbassadorBoston, MassachusettsOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. Accept and verify opening bank, process cash/credit cards from guests and record end of day receipts, prepare deposits for bank and validate deposit against ticketing system reports.
Rooms Operations Assistant Manager in Boston, Massachusetts | Careers at The Newbury Boston The Newbury BostonRooms Operations Assistant Manager in Boston, Massachusetts | Careers at The Newbury BostonBoston, MAThe Rooms Operations Assistant Manager will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston.
Rooms Operations Assistant Manager The Newbury BostonRooms Operations Assistant ManagerBoston, Massachusettsa href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. Overview: The Rooms Operations Assistant Manager will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
Rooms Operations Assistant Manager Highgate Hotels LPRooms Operations Assistant ManagerBoston, MAThe Rooms Operations Assistant Manager will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Bostons Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston.
Concierge Seaport HotelConciergeBoston, MassachusettsFull timeIn addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Chef Concierge / Director of Guest Services based upon the requirements of the hotel. Supporting all services in the Hotel lobby, the friendly atmosphere you and the lobby team create will help ensure guest satisfaction and their intent to return, which will maximize revenue and serve as your benchmark of success.
Front Office Manager in Manchester, New Hampshire | Careers at Courtyard Manchester Courtyard ManchesterFront Office Manager in Manchester, New Hampshire | Careers at Courtyard ManchesterManchester, NHThe Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Executive Team Leader Service & Engagement (Assistant Manager Front End) Plainville, MA Target CorpExecutive Team Leader Service & Engagement (Assistant Manager Front End) Plainville, MAMA$64,000–$128,000 / yearp>As a Service & Engagement Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery. Ensure Team Leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout (SCO), Order Pick-up (OPU), drive up (DU).
NewFull Time Assistant Store Manager (Store 1142) GameStopFull Time Assistant Store Manager (Store 1142)Manchester, NHul>Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
Food and Beverage Internship - Boston Harbor City Cruises Hornblower Group IncFood and Beverage Internship - Boston Harbor City CruisesBoston, MAHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
Guest Coordinator Ulta Beauty IncGuest CoordinatorPlymouth, MA$16–$21.50 / hourp>Skills • Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System) • Demonstrate significant competency in sales, products, and service • Ability to build and maintain strong customer relationships • Strong communication skills • Ability to troubleshoot • Ability to work independently and as part of a team. • Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
Guest Coordinator Ulta Beauty, Inc.Guest CoordinatorPlymouth, Massachusetts$16–$24 / hourli>Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Rooms Manager in Training The Newbury BostonRooms Manager in TrainingBoston, MassachusettsFull timeOverview: The Manager-In-Training will be exposed to the various Rooms Division operations and will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston.
Rooms Manager in Training Highgate Hotels LPRooms Manager in TrainingBoston, MAThe Manager-In-Training will be exposed to the various Rooms Division operations and will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston.
Lead Valet Attendant - Mass Eye & Ear Towne Park LtdLead Valet Attendant - Mass Eye & EarBoston, MAThe employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact.
Brow Waxing Expert Ulta Beauty IncBrow Waxing ExpertPlymouth, MA$18–$28 / hourul>Meet or exceed Benefit brand sales and service goals,and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Master Stylist Ulta Beauty IncMaster StylistNorth Attleboro, MA$15–$20.20 / hourMeet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. • Proficiency with use of equipment and chemicals needed to perform technical work • Proficiency to demonstrate, recommend and sell pro hair care and makeup products • Developed communication skills • Ability to work independently and as part of a team • Ability to build and maintain strong customer relationships, and build clientele.
Brow Waxing Expert Ulta Beauty, Inc.Brow Waxing ExpertDorchester, Massachusetts$20–$30 / hourp style="margin:0px">The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. Meet or exceed Benefit brand sales and service goals,and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
Stylist Ulta Beauty IncStylistMA$15–$19 / hourli>Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Assistant Stylist Ulta Beauty IncAssistant StylistPlymouth, MA$15–$19 / hourBasic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
Multi Brand Advisor I Ulta Beauty IncMulti Brand Advisor IBraintree, MA$20–$30 / hourli>Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, offering samples, recommending complementary products and/or services, and informing guests of current promotions, events and services within the store. Meet or exceed focused MAC, Clinique, and Estee Lauder brand sales and clientele goals, and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales as set by Ulta Beauty for the store.
Airside Experience Specialist - BED Signature Aviation LtdAirside Experience Specialist - BEDBedford, MA$22–$23 / hourPay Ranges vary based on multiple factors, including, without limitation, skill set, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company''s applicable insurance policies.
Master Stylist Ulta Beauty, Inc.Master StylistWoburn, Massachusetts$15–$22.90 / hourli>Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Stylist Ulta Beauty, Inc.StylistWatertown, Massachusetts$15–$19 / hourli>Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Elite Stylist Ulta Beauty IncElite StylistFramingham, MA$15–$23.60 / hourli>Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services,and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
Elite Stylist Ulta Beauty, Inc.Elite StylistFramingham, Massachusetts$15–$23.60 / hourli>Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services,and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.