Upon satisfactory completion of the 12-month training at the Trainee 1, which requires completion of the four core administrative support courses or their equivalency (Microsoft Word Basics, Customer Service, the Organized Office Worker, and Successful Business Writing), you will automatically advance to Trainee 2. Upon satisfactory completion of the 12-month training as a Trainee-2, which requires completion of the for core administrative support courses AND completion of four elective administrative support courses, you will advance to the full level of this title without further examination. Administrative Assistant 1/SG-11 $48,006 - $60,467: must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service in an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher, AND completion of the four core administrative support courses AND four elective administrative support courses, or equivalent coursework approved at agency discretion.