p>Picture yourself being a Guest Service Specialist at Big Sky Resort and having the opportunity to: ⢠Assist guests with their season passes, day tickets and multi-day lift tickets in a fast-paced office environment ⢠Understand and learn the criteria for all the lift access products for Big Sky Resort (BSR Passes and Tickets, Mountain Collective, Ikon, Boyne Passes, etc.) ⢠Be accountable for sales each day and able to balance all products sold against receipts ⢠Meet, greet and assist guests as they arrive at the resort before, during, and after the ski day ⢠Provide knowledgeable support on Big Sky Sports products, rentals, mountain terrain, area services, activities, restaurants, and events ⢠Quickly assess lift ticket and pass issues and resolve them for the guest ⢠Stay familiar with the daily snow and grooming report ⢠Answer guest questions and resolve issues correctly, promptly, and professionally ⢠Periodically assist with Basecamp activity booking or outdoor staff responsibilities.
All full time seasonal employees can enjoy the following benefits:
⢠FREE All Access Bike Haul Pass and discounted Golf Pass ⢠Discounted Golf and Mountain Biking for friends and family ⢠25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets ⢠Eligibility for affordable Team Member Housing ⢠Lodging discounts for friends and family ⢠FREE Basecamp activities including zip line course ⢠Wellness Day and Eligibility for PTOM ⢠Monthly employee events.