Field Service Specialist 1

This position provides specialized repair (Radiology, Ultrasound, etc.) and maintenance services to diagnostic imaging equipment and biomedical equipment.

Essential Job Functions

• Performs repair and maintenance primarily on general imaging equipment, such as X-Ray units, Portable X-ray units, C-arms, CR units, DR Units, Ultrasound systems, O-Arms, Injectors, etc.
• Provides equipment repair and preventative maintenance throughout responsible area.
• Completes all necessary record keeping for work orders received and/or finished.
• Reviews and creates procedures and policies relating to the preventative maintenance program.
• Assists in the ordering of parts and supplies necessary for the most cost-effective maintenance of medical equipment.
• Provides on-call coverage on a rotating basis and provides support to techs for assigned equipment during On-Call.
• Provides input to the Biomed Director regarding new service opportunities within a location serviced by the Clinical Engineering Division.
• Provides cross training, technical support, project management, and emergency management in the shop and clinical environment.
• May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Supports regional branches and affiliates as needed.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• Minimum Vocational / Technical X-ray Theory and Repair Training.
• Preferred 2 Year / Associate Degree Associates Degree in Medical Electronics or Electronics with an equivalent formal training relating to human anatomy and physiology.

Experience

• Two years of experience directly related to servicing medical imaging equipment

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.