Entry Level Customer Service Leader Jobs in Baltimore, MD
Able Medical Inc.
$17 - $20
Pikesville, MD
Able Medical Inc is currently looking to fill a full time customer service office assistant position that will sometimes fill in as a delivery driver.
TTEC
Annapolis, MD
Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.
Arias Agencies
$50000 - $75000
Baltimore, MD
You will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.
Whitman, Requardt & Associates, LLP
Baltimore, MD
WRA is a nationally recognized, top 125 Architecture and Engineering firm that services a broad range of Federal and Municipal Government, Higher Education and Research institutions, K-12 School, and Industrial/Manufacturing clients. A copy of current, or most recent, school transcript (If you are applying via a 3rd party site that does not allow attachments, please email transcript to careers@wrallp.com.
nTech Solutions, Inc.
$18
Baltimore, MD
Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company. • Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
New York Life - Washington DC - Virginia- Maryland
Bethesda, MD
Products & Solutions: Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds through our broker-dealer, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with clients can help them and their families achieve their financial goals. Digital Tools: Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain clients with web, social, and email content.
Fowers Point S Tire & Auto Service
$30 - $34
Baltimore, MD
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. We are looking for a friendly and professional Customer Service Representative to join our team.
BCforward
$29 - $35
Baltimore, MD
We are currently seeking an organized, friendly, and professional Administrative Assistant/Customer Service Representative to join our team. Help resolve any issues or concerns customers may have, offering solutions in a clear and friendly way.
FedEx
Arlington, VA
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Sysco
$90000 - $95000
Baltimore, MD
Ability to: drive a tractor-trailer unit both in the day and at night, remain alert and aware of surroundings; meet or exceed minimum productivity levels established by the Company; handle hazardous materials and food and restaurant items that are frozen, dry and refrigerated; operate a 3 axle tractor, 45' - 48' trailer, straight truck, on board computer, key pad and a 2 wheel hand cart; read, write and communicate in English as it relates to the job and to the safety regulations; perform basic math functions (e.g. The associate is frequently required to lift, push, or move product that weighs up to 50 pounds by hand and push/pull up to 350 pounds of product with a 2-wheeled hand cart down a ramp and into the customer’s storage areas; climb in and out of a tractor and trailer; reach to stack and unstack pallets and hand cart; bend and twist while loading and unloading product, and retrieving items from trailer.
Jim Coleman Honda
Clarksville, MD
Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.
Brody Brothers Pest Control
Owings Mills, MD
It is a win-win for our customers when they know that we have articulate customer service representatives who can not only communicate the answer to a question, but put it in terms that are easily understood by folks without formal training in entomology. Brody Brothers Pest Control, a family owned company, is hiring several friendly, upbeat Customer Service Representatives (CSR) to join our onsite call center team in Owings Mills, MD.
84 Lumber Company
$16 - $20
Annapolis, Maryland
84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. Overview: We are looking for sales-oriented receptionist to staff our brand-new Andersen Window showroom at 111 Chinquapin Round Rd, Annapolis, MD.
Atomic Promotions Inc
Arlington, VA
We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.
JF Plumbing & Heating
$20 - $25
Owings Mills, MD
At JF Plumbing and Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. You’ll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations.
Liberty Pure
Phoenix, MD
Essential Experience:Strong requirement: Proven experience working with ServiceTitan CRM – must be comfortable navigating the platform for scheduling, customer data entry, call logging, and related functions. A key requirement for success in this role is direct, hands-on experience using ServiceTitan CRM, as it is our primary platform for managing customer records, scheduling, and service workflows.
84 Lumber Company
$46000 - $49000
Curtis Bay, Maryland
84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. Manager Trainees must complete the learning plan and course of study as outlined within the assigned time frame and must be willing to relocate for a management position.
James Vito, Inc.
Rockville, MD
As a Customer Service Representative, you will play a crucial role in providing outstanding service and support to our customers, ensuring their satisfaction and loyalty. If you are passionate about delivering exceptional customer service and want to be part of a collaborative team, we would love to hear from you.
Rustman Agency
Kingsville, Maryland
We are a fast-growing brokerage dedicated to helping families protect their financial future with affordable and personalized coverage solutions. We’re equally committed to helping our team members build long-term, rewarding careers through mentorship, training, and leadership development.
The Panther Group
Middle River, MD
The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.
The Health Management Academy
$50000 - $55000
Arlington, VA
We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.
Jamison Professional Services, Inc. (JPS)
Washington, DC
Responsible for answering and returning customer, internal and outside agencies phone calls by the next business day; Provides first line response to eligibility customer complaints by reviewing, investigating and closing cases in COM within 5 business days; Supports customers with accessibility information needs by providing first line information and assistance on MetroAccess Service, policy, and procedures. Guided by the “Your Metro, The Way Forward” Strategic Transformation Plan, WMATA is aligning its operations, technology, organizational structure, and capital investments to meet evolving customer needs, improve efficiency, and strengthen regional mobility.
U-Haul
$15 - $17
Lanham, MD
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Abbey Fence & Deck
Baltimore, MD
Abbey Fence & Deck has served the Baltimore metropolitan area for over 70 years, building fences, decks, and access solutions for residential, commercial, industrial, and government clients across Maryland. Abbey ACE Incentive Program: crews can earn additional incentive pay when installations are completed ahead of schedule.
EAB
Washington, DC
The Partner Development organization develops innovative sales and marketing strategies to generate new business opportunities for EAB and Seramount (an EAB business offering employee-centric talent solutions to help leading companies unlock what’s possible with a truly engaged workforce). PDRs identify executives who may benefit from EAB or Seramount products and services, leverage resources to connect with qualified leads, and schedule meetings for Partner Development Executives (PDEs) to meet and further advance those prospective relationships.
EAB
Washington, DC
The Partner Development organization develops innovative sales and marketing strategies to generate new business opportunities for EAB and Seramount (an EAB business offering employee-centric talent solutions to help leading companies unlock what’s possible with a truly engaged workforce). PDRs identify executives who may benefit from EAB or Seramount products and services, leverage resources to connect with qualified leads, and schedule meetings for Partner Development Executives (PDEs) to meet and further advance those prospective relationships.
P.E.A.C.H. Teams
Halethorpe, MD
because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). We just need you to be on the ball, organized, play well with others, and smile big when our customers call.
Carrie Skinner State Farm
$40000 - $48000
Columbia, MD
As a Customer Service Representative with Carrie Skinner State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Highmark Health
Annapolis, MD
In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
Addison Group
$18 - $21
Washington, DC
This position is responsible for providing outstanding customer service by responding to inquiries via phone, email, and web cases. Respond to inbound calls, emails, and web cases, documenting interactions thoroughly in Salesforce.
TEKSOUTH CORPORATION
Washington, DC
Case Management System (CMS) Oversight: Competently operate CMS to initiate, update, and monitor cases, ensuring timely follow-up and resolution within established deadlines (e.g., closing cases within 45 days, submitting new CMS cases within 5 days of FSO submittal). Your responsibilities will include, but are not limited to, a weekly rotation of critical duties: Military Pay Expertise: Utilize the Joint Military Pay System (JMPS) to promptly address inquiries and rectify transactions for military members.
Universal Energy Solutions
$55000 - $65000
Washington, DC
In this pivotal role, you will act as the main point of contact for our esteemed customers in the DC area, ensuring their needs are met with outstanding service. In this role, you’ll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales.
Hazar Insurance
$15 - $19
Kensington, MD
As the face of our company, you will play a crucial role in building positive relationships with our customers and ensuring their insurance needs are addressed promptly and efficiently. Communication Skills: Excellent verbal and written communication skills are essential for clear and effective interactions with clients.
Universal Energy Solutions
$65000 - $80000
Calverton, MD
In this role, you will be responsible for addressing customer inquiries, resolving issues, and promoting and selling our sustainable energy solutions to B2B customers. Your ability to communicate effectively and build relationships will play a key role in delivering customer satisfaction and ensuring a positive experience with our brand.
Anne Arundel Medical Center
$17.5 - $26
Annapolis, MD
PBO Customer Service Representatives explain insurance and self-pay liability and assist customers in finding solutions to pay their balances by: collecting money over the phone, establishing payment plans, acting as a liaison for accounts in bad debt and determining eligibility for state/local programs including Luminis Health medical financial assistance programs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The PBO Customer Service Representative is responsible providing exceptional customer service to customers while resolving billing concerns and self-pay collections while adhering to compliance with policies and regulations.
TechOp Solutions International
Bethesda, MD
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The ideal candidate will excel in emergency situations, be a reliable and consistent presence, and demonstrate strong customer service skills, excellent attention to detail, and the ability to follow established protocols and procedures.
EAB
Washington, DC
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. Participation in regular Associate training and development sessions designed to help staff elevate their performance in role-specific competencies, broaden their understanding of EAB’s various products, and expand their education industry knowledge.
JBG SMITH
Arlington, VA
Driven by a desire to build relationships, Customer Service Representatives naturally excel at connecting with residents and providing superior service to ensure that we deliver the best in apartment living. Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING – Demonstrated passion for caring about customers and co-workers alike.
Ultimate Staffing Services
$17 - $19
White Marsh, Maryland
This role serves as the primary point of contact for customers, ensuring timely communication, accurate shipment information, and resolution of issues throughout the supply chain process. Respond to customer inquiries via phone, email, and portal regarding shipments, pricing, and service issues.
Ultimate Staffing Services
$18 - $19
Baltimore, Maryland
This individual will coordinate delivery schedules, manage customer inquiries, support order management, and provide operational support to internal teams to ensure accurate, efficient workflow. A logistics organization is seeking a highly organized and detail‑oriented Customer Service Representative to support its Baltimore team with administrative responsibilities and daily customer interaction.
Virginia Linen Service Inc
Capitol Heights, MD
Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch.".
UNAVAILABLE
$16.6 - $20.7
Reisterstown, MD
Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
UNAVAILABLE
$17.4 - $21.8
Rockville, MD
Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
Liberty Military Housing
$18 - $22
Annapolis, Maryland
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Carroll Water
$20
Elkridge, MD
Since acquiring the company Brian’s vision has continued to surpass all expectations, acquiring Harr Well Drilling in 2016 and Jones Well Drilling in 2022, to make Carroll Water a leader in the Water Treatment and Well Drilling industry. Carroll Water is looking for enthusiastic Lead Generation / Customer Service Representatives to represent our brand in big box retail locations.
JBG SMITH
Arlington, VA
Ensure new residents have a seamless move-in experience by conveying important information and requirements to resident ahead of move-in day in accordance with JBG SMITH policies, completing pre move-in inspections of apartment homes to address any deficiencies prior to move-in, coordinating reservation of loading dock and freight elevator, assisting resident as needed with setup of utilities, renter’s insurance, and Internet access. Ensure residents moving out have seamless experience departing the community by arranging pre move-out inspections with service team, coordinating reservation of loading dock and freight elevator, assisting resident as needed with transferring utilities back to building’s name.
JBG SMITH
$22 - $24
UNAVAILABLE, DC
Ensure new residents have a seamless move-in experience by conveying important information and requirements to resident ahead of move-in day in accordance with JBG SMITH policies, completing pre move-in inspections of apartment homes to address any deficiencies prior to move-in, coordinating reservation of loading dock and freight elevator, assisting resident as needed with setup of utilities, renter’s insurance, and Internet access. Ensure residents moving out have seamless experience departing the community by arranging pre move-out inspections with service team, coordinating reservation of loading dock and freight elevator, assisting resident as needed with transferring utilities back to building’s name.
Ultimate Staffing Services
$19 - $21
Baltimore, Maryland
This position plays a key role in ensuring accurate customer data within the company's recently updated CRM systems, requiring frequent cross‑referencing and data validation as information is transferred between two platforms. Cross‑reference information between two CRM systems to ensure accuracy and proper data integration (system flags errors when data does not match).
Gerber Collision & Glass
$18 - $22
Jessup, MD
Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.