NewManager - Intraoperative Neuromonitoring Technologist - $75K-124K per year SpecialtyCareManager - Intraoperative Neuromonitoring Technologist - $75K-124K per yearGainesville, FL$75,000–$124,000 / yearis the industry leader in intraoperative neuromonitoring (IONM) services in the US—monitoring over 100,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 2,300 surgeons. Manages the day-to-day IONM activities at the assigned accounts while managing a team of surgical neurophysiologists: Oversees labor management and daily IONM clinical scheduling.
BDC Manager Anderson Automotive GroupBDC ManagerCape Coral, FLFull timeCandidates are required to have previous BDC Manager experience and preferred to have experience at a high volume dealership in a BDC Manager role. The BDC Manager would enjoy working with others, are natural leaders, and have excellent communication and interpersonal skills.
NewBanking Center Manager III First Horizon BankBanking Center Manager IIIPalm Beach, FLHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.
NewSenior Branch Manager - Orange, Lake and Osceola Counties Trustco BankSenior Branch Manager - Orange, Lake and Osceola CountiesApopka, FLThe ideal candidate thrives in a leadership role, has a passion for delivering exceptional service, and can balance operational efficiency with strategic business growth. Supervise, coach, and evaluate team members including Assistant Branch Managers, Head Teller, and Tellers.
District Sales Manager - Spirit Spencer Gifts - Spirit HalloweenDistrict Sales Manager - SpiritJacksonville, FL$1,050–$1,075 / weekThe District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related functions. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders, setting up fixtures, lifting and moving up to 50 pounds.
Multi-Specialty Account Manager - Naples, FL LundbeckMulti-Specialty Account Manager - Naples, FLNaples, FL$110,000–$126,000We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
NewRN Coordinator | Adult Emergency Department | Full-Time | Nights UF HealthRN Coordinator | Adult Emergency Department | Full-Time | NightsGainesville, FL$78,811.20–$135,512Licensure/Certification/Registration: Current RN license in state of Florida Motor Vehicle Operator Designation: Employees in this position: Will not operate vehicles for an assigned business purpose NOTE: A frequent driver is defined as one who uses his/her personal or University of Florida Health automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job. Assists with clinical coverage schedules, and serves as a clinical expert for patient care and services in the unit by providing clinical leadership support and direct patient care if staffing requires.
RN Coordinator | Freestanding Emergency Department | Full Time | Nights UF HealthRN Coordinator | Freestanding Emergency Department | Full Time | NightsGainesville, FL$78,811.20–$135,512Assists with clinical coverage schedules, and serves as a clinical expert for patient care and services in the unit by providing clinical leadership support and direct patient care if staffing requires. Motor Vehicle Operator Designation: Will not operate vehicles for an assigned business purpose Licensure/Certification/Registration: Current RN license in state of Florida.
NewService Technician Hendrick Automotive Group CorporateService TechnicianTallahassee, FloridaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
Employee Relations Manager Independence Realty Trust IncEmployee Relations ManagerTampa, FLMuch of the role will entail fostering a positive relationship with employees and managers, ensuring fairness and compliance with policy and labor laws, and mediating workplace conflicts. Independence Realty Trust, Inc (NYSE: IRT) is a real estate investment trust that owns and operates multi-family apartments.
Employee Relations Manager NextechEmployee Relations ManagerMelbourne, Florida$90,000The Employee Relations Manager serves as a strategic HR leader who partners with Regional Human Resources Business Partners (HRBPs) across multiple states within nationwide HVAC/R field operations. Demonstrates initiative and proactiveness by identifying opportunities for improvement, leading change efforts, solving complex problems, and taking ownership of projects and systems.
Manager, Employee & Labor Relations Alvarez & Marsal Holdings, LLCManager, Employee & Labor RelationsTampa, FLFull timeCollaborate closely with the Associate Director and broader HR leadership to align employee relations practices with organizational strategy and ensure consistent implementation across teams. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave.
Manager, Human Resources (Employee Relations) - Universal Epic Universe Universal OrlandoManager, Human Resources (Employee Relations) - Universal Epic UniverseOrlando, FloridaRemoteAll resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. EXPERIENCE: 5-7 years Human Resources experience required with 1-3 years management experience required; or equivalent combination of education and experience.
Employee & Labor Relations and Compliance Representative City of GainesvilleEmployee & Labor Relations and Compliance RepresentativeGainesville, FLStrong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to establish and maintain effective working relationships with individuals of diverse backgrounds, including elected and appointed government officials, Charter Officers, City employees, union representatives of other agencies, and the general public. Or an Associate degree from an accredited college or university with coursework in employee relations/labor relations, human resources, business, or related field, and four (4) years of working experience in employee/labor relations, policy and procedure, compliance, or human resources.
Employee Relations Partner Baptist Health CareEmployee Relations PartnerPensacola, FloridaThe Employee Relations Partner plays an active role in supporting organization-wide reward and recognition activities, employee engagement surveys, works closely with counsel on legal matters, provides coaching and consultative support to leaders on employee relations issues, maintains thorough and well-articulated notes regarding investigations, participates in unemployment claims management and may assist with training and development. The Employee Relations Partner works closely with Baptist Health Care leaders and team members, providing consultation in the areas of escalated employee performance management, employee engagement, employee concerns, listening sessions, climate surveys, corrective actions, investigations, and mediated conversations.
Employee Relations Partner - Human Resources - Days - MHS South Broward Hospital DistrictEmployee Relations Partner - Human Resources - Days - MHSFLRequired Work Experience: A minimum of five (5) years of experience in HR, specifically focusing on employee relations, labor relations, or as an HR Business Partner focusing on conflict resolution, grievance management and workplace investigations. Summary: The Employee Relations Partner serves as a subject-matter expert and trusted advisor to employees and leaders, managing complex and high-risk employee relations matters.
Snr. Employee Relations Partner Remote KnowBe4 IncSnr. Employee Relations Partner RemoteFLRemote$95,000–$100,000 / yearWe offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. You will collaborate directly with Employment Legal, client-facing HR Business Partners, and Senior Executives to deliver legally sound, strategic solutions to critical workforce issues in a fast-paced environment.
Snr. Employee Relations Partner Hybrid KnowBe4 IncSnr. Employee Relations Partner HybridClearwater, FLWe offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. You will collaborate directly with Employment Legal, client-facing HR Business Partners, and Senior Executives to deliver legally sound, strategic solutions to critical workforce issues in a fast-paced environment.
NewHuman Resources Partner (Employee/Labor Relations) Hillsborough County, FLHuman Resources Partner (Employee/Labor Relations)Tampa, FL$29.85–$36.07 / hourThe Employee & Labor Relations Partner works directly with departments across the County on matters involving employee relations, labor relations, workplace concerns, performance management, discipline, policy interpretation, grievances, and collective bargaining agreement administration. Benefits include paid time off, paid holidays, floating holidays, paid parental leave, tuition reimbursement, deferred compensation contributions, a cafeteria benefit to help offset benefit costs, and access to the County's Well4Life wellness program, which may provide eligible employees with wellness incentives.
NewHR Specialist- Employee Relations (Bilingual) Seaboard CorpHR Specialist- Employee Relations (Bilingual)Miami, FLManaging the full lifecycle of employee relations matters, including issuing and reviewing disciplinary actions, supporting performance evaluations, coaching supervisors on employee performance concerns, and ensuring consistent application of company policies. The role also requires periodic work outdoors while visiting terminal operations, involving exposure to varying weather conditions such as heat, rain, wind, dust, and industrial fumes.
Employee Relations Specialist Everstory PartnersEmployee Relations SpecialistAltamonte Springs, FL$70,000–$80,000 / yearCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Core Competencies: Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
Employee Relations Specialist Sweeping Corporation of America IncEmployee Relations SpecialistTampa, FLHowever, this is not an exhaustive list, and as business needs evolve, your responsibilities may shift over time to reflect new priorities, processes, or technologies: Employee Relations Case Management: Serve as the first point of contact for HR cases, providing timely and consistent responses to employee relations inquiries and escalating complex issues as appropriate. As an Employee Relations (ER) Specialist in the Human Resources Department, you'll help shape operations, support our dedicated field teams, and deliver critical services that make a visible impact every day.
Associate Director, U.S. Employee Relations Galderma Group AGAssociate Director, U.S. Employee RelationsMiami, FL$180,000–$220,000 / yearThis role partners closely with HR Business Partners, business leaders, Legal, Compliance, and HR Operations to ensure consistent, fair, and legally compliant outcomes while fostering a positive employee experience and supporting Galderma's values and culture. Provide expert consultation and coaching to HR Business Partners and business leaders regarding employee relations matters, performance management, corrective actions, workplace accommodations, policy interpretation, and organizational effectiveness.
Employee Relations Coordinator- Onsite Miami Gardens Prime Matter LabsEmployee Relations Coordinator- Onsite Miami GardensMiami Gardens, FLThis role supports a positive and compliant work environment by assisting with employee relations matters, ensuring adherence to company policies and employment regulations, and facilitating communication between staff and HR. Support supervisors and managers in addressing employee relations matters while ensuring consistency with company policies and applicable labor laws.
NewEmployee Relations Specialist CSL PlasmaEmployee Relations SpecialistBoca Raton, FloridaServe as the primary ER point of contact for employee accommodation requests, maintaining accurate documentation, communicating with employees and leaders throughout the process, monitoring accommodation effectiveness, and facilitating timely resolution of complex or sensitive cases. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
Employee Relations Director The Depository Trust & Clearing CorpEmployee Relations DirectorTampa, FLHuman Resources is a strategic partner to the business, dedicated to managing DTCC''s human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC''s strategy and business imperatives. The Impact you will have in this role: The Employee Relations (ER) Director oversees a wide variety of cases and investigations, serves as a trusted advisor to HR and business stakeholders, and leads initiatives that mitigate risk, support business objectives, and promote a healthy work environment.
Manager of Labor Relations HILLSBOROUGH TRANSIT AUTHORITYManager of Labor RelationsTAMPA, FL$87,501–$93,000 / yearResearch and prepares requests for proposals (RFPs), statements of work (SOWs) and independent cost estimates (ICEs) for procurement of vendor services from outside vendors and contractors and liaises with vendors and contractors. Serves from time to time as Project Manager or project team member on a variety of subject matter expertise organizational projects or stretch assignments as assigned by the Portfolio Steering Committee (PSC) of the agency Project Management Office (PMO).
Employee Relations ADA Specialist AdventHealthEmployee Relations ADA SpecialistAltamonte Springs, FL$60,151.66–$111,886.39 / yearManages interactions between team members, facility leaders, and physicians, including obtaining appropriate forms, providing education, and facilitating discussions to reach a decision. - $111,886.39 **Background Screening Requirement (Florida Law)** Certain positions are subject to **Florida Level 2 background screening** , including fingerprinting, as required by state law.
Employee Relations Team Lead (Plasma, AMER) CSL PlasmaEmployee Relations Team Lead (Plasma, AMER)Boca Raton, FloridaRole Purpose: The Employee Relations (ER) Team Lead is responsible for overseeing the end-to-end management of employee relations cases, coaching and developing ER Managers, ensuring consistent policy application, and supporting the development and implementation of ER strategies across the organisation. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
NewEmployee Relations Spec II University of FloridaEmployee Relations Spec IIGainesville, FL$61,000–$62,200 / yearCoverage Serve as the designated backup for the University's Workers' Compensation Program by assisting with claims administration, case coordination, employee communications, and related program operations during primary staff absences, periods of increased workload, or other operational needs. Experience administering or supporting employee relations programs, including but not limited to Workers' Compensation, Unemployment Compensation, Commercial Motor Vehicle Operator (CMVO), leave administration, workplace investigations, conflict resolution, or related human resources functions.
Sr. Employee Relations Specialist Arthrex IncSr. Employee Relations SpecialistFLExcellent listening skills, including the ability to identify and isolate customers concerns or objections • Strong business technical writing skills and excellent communication/people skills • Ability to investigate and bring closure to complex HR issues • Excellent interpersonal and relationship management skills • Highly skilled in creating credible business partnerships within the organization with managers and employees • Ability and willingness to be a part of the plant floor connecting with the workforce and delivering strategic and tactical HR value • Track record of successfully managing high volume HR processes. • Coaching and counseling on all levels of the organization • Must have an analytical mind that provides creative solutions to day-to-day problems, and an ability to relate to employees at all levels of the organization • Proven ability to initiate and provide workforce metrics.
Employee Relations Specialist CSL Behring LLCEmployee Relations SpecialistBoca Raton, FLServe as the primary ER point of contact for employee accommodation requests, maintaining accurate documentation, communicating with employees and leaders throughout the process, monitoring accommodation effectiveness, and facilitating timely resolution of complex or sensitive cases. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
Employee Relations Specialist Stride, Inc.Employee Relations SpecialistTallahassee, FloridaThis position is virtual and open to residents of the 50 states, D.C. Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. This role partners with HRBP's, leadership, employees and legal to ensure ER matters are handled fair and consistent.
Employee Relations Specialist System OneEmployee Relations SpecialistPensacola, FloridaProvide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies, and employment laws to promote a fair and equitable work environment . System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
Human Resources Generalist - Employee, Labor Relations and Special Projects City of Fort Myers, FloridaHuman Resources Generalist - Employee, Labor Relations and Special ProjectsFort Myers, FLDo you currently meet one of the following requirements: A minimum of a Bachelors degree from an accredited college or university in Human Resources Management, Business Administration, Public Administration, or a closely related field AND a minimum of four years of progressively responsible human resources experience including employment and labor relations, HRIS administration, and general HR functions, OR An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential job functions. The position requires the exercise of independent judgment, discretion, and analytical skill in handling sensitive employee relations matters, managing human resources data systems, and ensuring compliance with applicable labor agreements, employment laws, and City policies, while delivering a high level of internal customer service.
HR Investigator (Employee Relations) ConsultNetHR Investigator (Employee Relations)Jacksonville, FLFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The position focuses on independently managing sensitive workplace matters, ensuring compliance with employment laws, and delivering clear, defensible outcomes that support business integrity and risk mitigation.
Employee Relations Specialist Loyal Source Government Services LLCEmployee Relations SpecialistOrlando, FLEDUCATION/CERTIFICATION: Bachelor's degree in Employee Relations, Human Resources or related field required or three years of human resource experience three years in employee relations preferred OR its equivalent through training, education, and other experience. Handling a wide range of complex and highly sensitive employment situations and demonstrate strong emotional intelligence to skillfully interact with employees at all levels of the organization who have a wide range of experiences and backgrounds.
Senior Account Manager, Public Relations B2B Technology Highwire Public Relations IncSenior Account Manager, Public Relations B2B TechnologyFLRemoteRemote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C. Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire. Senior Account Managers also play a key leadership role within the agency - mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for B2B technology clients.
Customer Relations Manager (Aircraft Maintenance) - Tampa, FL Cessna Aircraft CompanyCustomer Relations Manager (Aircraft Maintenance) - Tampa, FLTampa, FLService Communication:Keep customers updated on their aircraft’s status, confirm schedules, provide regular updates, get approval for anyadditionalwork,inform all service center safety expectations,and report any delays or cost changes to the Technical Service Manager(TSM) . Your responsibilities may include (but are not limited to): Customer Coordination:Welcome customers upon arrival, review their needs and work scope, discuss serviceoptions and quotes,and adjust schedules as needed to meet their requirements .
Resident Relations Manager Job Fair - 7/22 Independence Realty Trust IncResident Relations Manager Job Fair - 7/22Orlando, FLLeasing Manager, Resident Relations, Assistant Leasing Manager, Assistant Property Manager, Apartment Leasing, Multifamily Property Management, Residential Property Management, Apartment Management, On-site Property Management, Apartment Community, Resident Services, Customer Service, Sales Leasing, Apartment Leasing Jobs, Real Estate Property Management, Community Management, Multifamily Careers, Apartment Industry Careers, Leasing Agent Jobs, Property Management Jobs. This is a hands-on leadership role built for a proven closer who wants to grow, and who takes pride in creating a place people are glad to call home.
Guest Relations Manager Marriott International IncGuest Relations ManagerMiami Beach, FLUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Special Events & Community Relations Manager PGA Tour IncSpecial Events & Community Relations ManagerBoca Raton, FLPro Links Sports currently manages two PGA TOUR events (Valspar Championship and 3M Open), four PGA TOUR Champions events (Insperity Invitational, Simmons Bank Championship, Sanford International, and James Hardie Pro Football Hall of Fame Invitational), and corporate hospitality at events such as the US Open, The Masters, Ryder Cup, and Presidents Cup. The candidate will be responsible for developing and executing community engagement initiatives, strategic partnerships, grassroots marketing programs, ticket and credential management, and fan development efforts that elevate the profile and impact of the PGA TOUR Champions event.
Client Relations and Marketing Manager Better TalentClient Relations and Marketing ManagerDoral, FloridaWith offices in Central and South Florida, T&G manages approximately $150–$200 million in annual construction volume, the majority of which is delivered through negotiated, collaborative relationships. Our preconstruction-driven approach allows us to engage early with owners and design teams—maximizing value, minimizing risk, and ensuring predictable outcomes.
Club Lounge and Guest Relations Manager Marriott International IncClub Lounge and Guest Relations ManagerNaples, FL2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Resident Relations Manager Independence Realty Trust IncResident Relations ManagerOcoee, FLLeasing Manager, Resident Relations, Assistant Leasing Manager, Assistant Property Manager, Apartment Leasing, Multifamily Property Management, Residential Property Management, Apartment Management, On-site Property Management, Apartment Community, Resident Services, Customer Service, Sales Leasing, Apartment Leasing Jobs, Real Estate Property Management, Community Management, Multifamily Careers, Apartment Industry Careers, Leasing Agent Jobs, Property Management Jobs. This is a hands-on leadership role built for a proven closer who wants to grow, and who takes pride in creating a place people are glad to call home.
Senior Manager, Public Relations Alvarez & Marsal Holdings LLCSenior Manager, Public RelationsTampa, FL$130,000–$150,000 / yearThis role combines strategic counsel to senior leaders with hands-on program execution, partnering closely with Managing Directors, business unit leaders, and external agencies to elevate the firm''s visibility and reputation. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave.
Owner Relations Manager Better TalentOwner Relations ManagerPanama City, FloridaFrom onboarding new properties and coordinating with internal teams to addressing concerns with professionalism and follow-through, you’ll play a central role in the owner experience — building lasting relationships while helping operations run smoothly across the portfolio. On our team, your work will strengthen owner relationships and contribute to the unforgettable coastal experiences that make this region such a highly sought-after place to live and work.
NewClient Relations and Marketing Manager Better Talent by Laveer &Client Relations and Marketing ManagerOrlando, FL$85,000–$125,000 / yearWith offices in Central and South Florida, T&G manages approximately $150–$200 million in annual construction volume, the majority of which is delivered through negotiated, collaborative relationships. Our preconstruction‑driven approach allows us to engage early with owners and design teams—maximizing value, minimizing risk, and ensuring predictable outcomes.
Public Relations Manager FULL SAIL UNIVERSITYPublic Relations ManagerFLA primary function of this role is the overall management of strategic rankings, awards and accolades efforts on behalf of the university including seeking out new/relevant awards/rankings opportunities, managing completion of surveys/submissions, tracking results and amplifying positive results to internal and external stakeholders and audiences. This role is responsible for developing and executing comprehensive public relations strategies, managing media relationships, with a key focus on producing high-quality written content that supports institutional goals.
Customer Relations Manager Jenkins Hyundai of LeesburgCustomer Relations ManagerLeesburg, FloridaTalking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly. Communicates with the General Manager and Customer & Community Relations Director regularly to share data and develop solutions, set goals and correct any ongoing issues.