Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistMillbrae, CAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist - Will Train Orkin LLCCustomer Service Specialist - Will TrainSan Jose, CA$18.56–$27.84 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Customer Service Specialist - Commercial Department Orkin LLCCustomer Service Specialist - Commercial DepartmentSouth San Francisco, CA$20–$24.50 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Specialist MillerKnoll, Inc.Customer Service SpecialistSan Francisco, CA$28–$30 / hourDuring that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. Answering calls, assist customers, representative showroom salespeople and outside salespeople (currently 18 showrooms, 120 salespeople) on CONRAD products.
E-Commerce Customer Service Specialist - South San Francisco Goodwill of the San Francisco BayE-Commerce Customer Service Specialist - South San FranciscoSouth San Francisco, CAPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain "@goodwillaz.org" or "@gimv.org" or "@sfgoodwill.org", to communicate with candidates via email.
Remote Customer Service Specialist Recruit MonitorRemote Customer Service SpecialistSan Francisco, CaliforniaRemoteYou'll be gotten in touch with to research complicated problems referring to participant prescription and also/ or drug store benefits throughout several data sources which requires fluency in personal computer navigation and toggling while with confidence and also compassionately enlisting with the caller. Need to stay in an area that can easily obtain a UnitedHealth Team permitted fast internet relationship or even take advantage of an existing fast net solution.
Recreation Specialist II - Customer Service ($21.61/hour - $29.17/hour) Hayward Area Recreation and Park DistrictRecreation Specialist II - Customer Service ($21.61/hour - $29.17/hour)Hayward, CA$21.61–$29.17 / hourDuties include but are not limited to the following: • Plans, organizes and conducts classes in specialty fields for groups of various ages and interests; develops course content and designs course materials • Serves as a subject matter expert and trains subordinates within a specialty field • Stimulates interest and appreciation for the specialty field • Maintains and operates specialized equipment; procures supplies for classes • Provides technical guidance to students by demonstrating methods and conducting training in an area of specialty • Maintains control of classes or groups • Addresses participant complaints; communicates with parents and/or participants regarding the complaint; takes action to resolve the complaint based on policy and procedure and within limits of authority • Maintains records of participation and collects participant fees • Implements and monitors District procedures regarding the safety of participants • Performs administrative duties such as attending/ staff meetings, preparing reports, and monitoring expenditures; administers program budgets and contracts • At all times, demonstrates cooperative behavior with colleagues, supervisors and the public • Performs other duties as assigned. Who You Are You thrive in a fast-paced, people-focused environment and bring: • A genuine passion for helping others • Strong organizational skills and attention to detail • The ability to multitask and pivot smoothly throughout the day • Confidence working independently and collaboratively • Prior experience in customer service and/or clerical support • Bilingual proficiency in English and Spanish (highly desired) - the ability to clearly speak and write in both languages is a tremendous asset in serving our diverse community You understand that customer service isn't just answering questions - it's creating positive experiences.
Sr. Security Services SA, AWS Industries - Customer Acceleration Team - Security Specialists Amazon.com IncSr. Security Services SA, AWS Industries - Customer Acceleration Team - Security SpecialistsSan Francisco, CADrive adoption of the AWS Security Services portfolio (Security Hub, GuardDuty, Inspector, Detective, IAM Identity Center, Macie, Security Lake, Network Firewall, WAF, and more) across three motions: deepening adoption at existing accounts, enabling CISO-org relationships, and supporting competitive displacement. The customers you serve span Financial Services, Healthcare, Technology, Manufacturing, Energy, Telecommunications, Media, and Retail - and they are navigating real complexity: securing AI at scale, rethinking identity models, and keeping pace with a rapidly evolving threat landscape.
Customer Service Specialist (Tuning Support) 034MotorsportCustomer Service Specialist (Tuning Support)Fremont, CaliforniaAbout the Role 034Motorsport is seeking a passionate, customer-focused automotive enthusiast to join our Customer Service team in a tuning-focused support role. The right candidate is someone who doesn’t just use automotive tuning, but enjoys understanding how it works — someone who is curious, detail-oriented, and motivated to help customers get the most out of their vehicles.
Insurance Specialist/Customer Service CbInsurance Specialist/Customer ServiceSunnyvale, California$19–$30 / hourYou take pride in providing value & building trust within the Latino community specifically around our core pillars of Education, Confidentiality, and Quality Customer Service along with the greater community at large. · Personal mentorship from forward thinking, modern best practice agents with over 100 years of combined experience who understand your success is the agency’s success!
Customer Service / Insurance Specialist CbCustomer Service / Insurance SpecialistSunnyvale, CaliforniaYou take pride in providing value & building trust within the Latino community specifically around our core pillars of Education, Confidentiality, and Quality Customer Service along with the greater community at large. · Personal mentorship from forward thinking, modern best practice agents with over 100 years of combined experience who understand your success is the agency’s success!
Customer Service Onboarding Specialist (Contract) ArsenaultCustomer Service Onboarding Specialist (Contract)San Jose, CaliforniaRemoteThe Arsenault platform specifically solves complicated marketing and workflow problems for national and global multi-location brands that want to scale and optimize their presence across search, Arsenaultal, reviews, listening, ads, bots, and more. Provide excellent phone and support on the platform in order to assist customers with identifying potential issues and escalating them appropriately to ensure the best possible experience during the onboarding of new locations.
Bilingual Customer Service And Rebate Processing Specialist Resource InnovationsBilingual Customer Service And Rebate Processing SpecialistSan Francisco, CA$17–$20.39 / hourReliable high-speed internet service and the ability to maintain a secure, consistent home internet connection that supports daily job responsibilities, including video conferencing, collaboration tools, and other work-related systems is required. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.
New["Aviation Front Desk Customer Service Representative - Full Time Job","Aviation Front Desk Customer Service Representative - Full Time Job"] Atlantic Aviation["Aviation Front Desk Customer Service Representative - Full Time Job","Aviation Front Desk Customer Service Representative - Full Time Job"]San JoseIn this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!
Bilingual Customer Service And Rebate Processing Specialist Nexant, Inc.Bilingual Customer Service And Rebate Processing SpecialistSan Francisco, CAIf you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you. Utilities across the U.S. engage Resource Innovations' Call Centers to deliver caring, knowledgeable and engaging customer support, from single programs to entire utility program portfolios.
New["Customer Service Representative","Customer Service Representative"] J.F. Shea Family of Companies["Customer Service Representative","Customer Service Representative"]San Jose$22.85–$25.03 / hourWith a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Creates amenities to acknowledge new babies, weddings, and any other special resident highlights as approved and directed by the Community Manager or Assistant Community Manager.
Insurance Specialist/Customer Service Marthas Travel and Income Tax Service CorpInsurance Specialist/Customer ServiceSunnyvale, CAFull timeYou take pride in providing value & building trust within the Latino community specifically around our core pillars of Education, Confidentiality, and Quality Customer Service along with the greater community at large. · Personal mentorship from forward thinking, modern best practice agents with over 100 years of combined experience who understand your success is the agency’s success!
New["Customer Service Representative","Customer Service Representative"] Fortiss LLC / Parkwest Casinos["Customer Service Representative","Customer Service Representative"]LivermoreThe Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. Parkwest Casino is looking for an enthusiastic, motivated Customer Service Representative to join our team and make a real difference in our guest's experience!
New["Customer Service Representative","Customer Service Representative"] U Haul["Customer Service Representative","Customer Service Representative"]Mountain View$19.70–$20.50 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
New["Customer Service Representative","Customer Service Representative"] Parkwest Casinos["Customer Service Representative","Customer Service Representative"]LivermoreThe Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. Parkwest Casino is looking for an enthusiastic, motivated Customer Service Representative to join our team and make a real difference in our guest's experience!
New["Customer Service Representative","Customer Service Representative"] Works Plumbing["Customer Service Representative","Customer Service Representative"]Pacifica$18–$28 / hourJoin our team at Works Plumbing, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas. As a Customer Service Representative, you arrive each day ready to ensure that our clients are being heard and receiving the best customer service possible.
New["Customer Service Representative $18.00","Customer Service Representative $18.00"] U Haul["Customer Service Representative $18.00","Customer Service Representative $18.00"]Fremont$16.50–$18.50 / hourCustomer Service Representative Minimum Qualifications:* Valid driver's license and ability to maintain a good driving record* High school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
New["Join OBE As a Customer Service Representative","Join OBE As a Customer Service Representative"] Oldcastle["Join OBE As a Customer Service Representative","Join OBE As a Customer Service Representative"]San FranciscoFrom apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. This role is built different — perfect for someone who pays attention to detail, values safety, quality, and efficiency, and wants to be part of a team that truly makes a difference.
New["Customer Service Representative","Customer Service Representative"] Pridestaff["Customer Service Representative","Customer Service Representative"]San Jose$23–$30 / hourCustomer Service Representative Preferred Skills include: Strong computer skills including data entry/typing. We are currently in need of an experienced Customer Service Representative / Customer Support Associate for a bona fide top employer in this market!
New["Warehouse Customer Service Representative","Warehouse Customer Service Representative"] Camrett Logistics["Warehouse Customer Service Representative","Warehouse Customer Service Representative"]DublinAt Camrett Logistics, our Customer Service Representatives are at the center of the action—working with teammates, coordinating shipments, tracking inventory, auditing, and helping keep operations running smoothly. Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources.
New["Retail Customer Service","Retail Customer Service"] Sherwin-Williams["Retail Customer Service","Retail Customer Service"]DublinJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
New["Customer Service Representative (Remote","Customer Service Representative (Remote"] Traveling with Tasha["Customer Service Representative (Remote","Customer Service Representative (Remote"]San JoseRemoteIn this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking. Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication.
New["Customer Service Representative (Full-Time) - Afternoon Shift","Customer Service Representative (Full-Time) - Afternoon Shift"] XPO["Customer Service Representative (Full-Time) - Afternoon Shift","Customer Service Representative (Full-Time) - Afternoon Shift"]Hayward$25.19–$28.98 / hourCustomer Service Representatives are required to: Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.
Customer Service Representative Ultimate Staffing ServicesCustomer Service RepresentativeSan Francisco, California$22–$23.50 / hourYou will provide timely assistance, connect users to appropriate resources, and collaborate closely with internal team members and regional partner organizations to ensure positive client outcomes. We are seeking a Customer Success Assistant who is enthusiastic, thoughtful, and customer‑focused, with strong problem‑solving and communication skills.
Customer Service Representative Glass DoctorCustomer Service RepresentativeHayward, CaliforniaNeither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
Customer Service Representative (Remote Traveling with TashaCustomer Service Representative (RemoteSan Jose, CaliforniaRemoteIn this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking. Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication.
Customer service representative TaylortravelscoCustomer service representativeSan Francisco, CaliforniaYour role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At Taylor Travels co Travel Agency USA, based in United States we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Customer Service Representative U-HaulCustomer Service RepresentativeSunnyvale, CA$19.50–$20.50 / hourPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative $18.00 U-HaulCustomer Service Representative $18.00Fremont, CA$18.05–$19 / hourPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Aviation Front Desk Customer Service Representative - Full Time Job - Atlantic Aviation Fbo Inc.Aviation Front Desk Customer Service Representative - Full Time Job -San Jose, CAIn this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!
Customer Support Specialist Demo160: Core Template TEMCCustomer Support SpecialistSan Francisco, CaliforniaCustomer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Overview: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Service Representative Fortiss LLC / Parkwest CasinosCustomer Service RepresentativeLivermore, CaliforniaFull timeThe Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. Parkwest Casino is looking for an enthusiastic, motivated Customer Service Representative to join our team and make a real difference in our guest’s experience!
Senior Billing Specialist, gTech Ads Customer Experience, gTech (English) Google LLCSenior Billing Specialist, gTech Ads Customer Experience, gTech (English)Mountain View, CAWe provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience.
Customer Service Representative Bellows Plumbing, Heating, Cooling & ElectricalCustomer Service RepresentativeSanta Cruz, CA$20–$26.75 / hourBellows Plumbing, Heating, Cooling & Electrical is an opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR).
Customer Service Representative - Utility Billing City of SunnyvaleCustomer Service Representative - Utility BillingSunnyvale, CA$39.87–$50.88 / hourUnder general supervision, performs office work in assisting customers with utility services provided by the City of Sunnyvale; investigates and resolves customer complaints; provides customers with verbal and written information and instructions; maintains computerized customer account information; performs related duties as assigned. The candidate selected for this position will be the first point of contact with customers over the phone and in person, not only handling routine transactions such as establishing accounts and placing work orders but also handling complex billing issues requiring investigation and analysis.
Security Officer Customer Care Specialist Allied UniversalSecurity Officer Customer Care SpecialistPalo Alto, CaliforniaJoin Allied Universal at a dynamic automotive location where you will monitor and patrol assigned areas, remain visible to help deter incidents, and deliver exceptional customer service and communication. In this role, you will support daily site operations with agility and reliability, contribute to a caring culture that puts people first, and work as part of a team that leads with integrity and innovation.
Customer Experience Specialist Artech LLCCustomer Experience SpecialistSan Francisco, CARemote$20–$26 / hourRespond to inbound customer inquiries via email and SMS Evaluate refund eligibility based on defined policy and time-based criteria Validate order details and required data fields before processing. • You have 1+ years of experience in sales, consulting, strategy, business development, operations, technology, banking, analytics, early-stage startups or related experience.
Customer Experience Specialist Amazon.com IncCustomer Experience SpecialistSan Francisco, CAIn this role you will be focusing on addressing a wide range of complex and high-touch user issues by leveraging your expertise in order to enhance the overall customer experience, contribute to strategic initiatives, and ensure that the voice of the user is consistently represented with product and engineering teams. Twitch has a positive, diverse, and supportive culture - Our global team is constantly iterating, solving problems, and working together to empower people around the world to better the Twitch community and connect in meaningful ways.
Customer Experience Specialist Twitch Interactive IncCustomer Experience SpecialistSan Francisco, CA$80,400–$104,900 / yearIn this role you will be focusing on addressing a wide range of complex and high-touch user issues by leveraging your expertise in order to enhance the overall customer experience, contribute to strategic initiatives, and ensure that the voice of the user is consistently represented with product and engineering teams. Twitch has a positive, diverse, and supportive culture - Our global team is constantly iterating, solving problems, and working together to empower people around the world to better the Twitch community and connect in meaningful ways.
Enterprise Customer Support Specialist Perplexity AIEnterprise Customer Support SpecialistSan Francisco, CALeverage Perplexity's own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Work directly with enterprise customers-via tickets, Slack, and sometimes calls-to diagnose and resolve their most complex technical and product questions, acting as the "last line of defense" before Product and Engineering step in.
Customer Care Specialist Stanford Health CareCustomer Care SpecialistPalo Alto, CA$31.30–$35.25 / hourSell merchandise; operate Point of Sale (POS) system; receive cash; make change; quote prices; process and handle credit card sales; record all sales in POS, receive payment for sales and issue correct change, open and close cash register daily. Customer Care Specialists also assist in recommending inventory to carry, upselling and merchandising of inventory, helping leadership create an asthetic environment for customers, and most importantly enhancing the Patient Experience for patients and families while in the hospital.
Customer Support Specialist, Tier 3 HoneyBookCustomer Support Specialist, Tier 3San Francisco, CAFounded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. The Support Specialist team (T3) is responsible for empowering T1 and T2 agents to successfully resolve member inquiries, and being members' advocate internally by partnering with cross-functional teams on high impact initiatives to elevate member experience.
Content Specialist, Customer Education HarveyContent Specialist, Customer EducationSan Francisco, California$94,000–$126,000 / yearSitting within the Customer Education team and reporting to the Head of User Operations, you’ll focus on creating and optimizing Help Center content that empowers customers to self-serve effectively and understand our products with clarity and confidence. Regularly review customer questions, search behavior, and feedback to identify unclear or missing content, and update articles proactively to improve the usefulness of self-service resources.
Senior Manager, Product Management, Customer Success Intelligence, AWS Specialist and Partner Organization Amazon.com IncSenior Manager, Product Management, Customer Success Intelligence, AWS Specialist and Partner OrganizationMountain View, CAAWS is seeking an experienced and strategic Senior Manager, Product Management, to lead the CS Intelligence team within the Customer Success Center of Excellence (CS COE), a critical function within the AWS Specialists & Partners (ASP) organization. This leader must be comfortable operating in ambiguity, making high-judgment sequencing decisions across a complex roadmap, and delivering through influence across engineering teams, field organizations, product teams, and partner ecosystems.
Principal Program Manager - Tech, Customer Success Center of Excellence, AWS Specialist and Partner Organization Amazon.com IncPrincipal Program Manager - Tech, Customer Success Center of Excellence, AWS Specialist and Partner OrganizationMountain View, CAThis is a highly operational role that requires technical fluency to communicate effectively across multiple stakeholder teams about customer success tooling the Customer Success Intelligence team is building, engage with account teams, GTM specialist teams, and service teams without requiring translation from other team members. This role manages execution-oriented initiatives that span multiple teams while maintaining deep technical understanding of our services to effectively coordinate across stakeholders including (e.g., account teams, GTM specialists, service teams) and resolve blockers.