Director of Quality Assurance - Quality Management System Catalent IncDirector of Quality Assurance - Quality Management SystemMadison, WIDemonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience; Why You Should Join Catalent: Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance). Catalent-Madison employees are helping to improve future patient outcomes by working on products that are designed to treat COVID-19, cancer, various autoimmune, fibrotic and blood disorders, HIV, diabetes, heart, and lung diseases as well as Alzheimer's.
Associate Director of Development/Director of Development/Senior Director of Development, Wisconsin Athletics Wisconsin Foundation and Alumni AssociationAssociate Director of Development/Director of Development/Senior Director of Development, Wisconsin AthleticsMadison, WisconsinFull timeCoordinate development efforts with the Division of Intercollegiate Athletics, working closely with Athletic Development Office staff, coaches, and Athletics leadership to develop and implement strategies related to gift opportunities and optimizing campus involvement in the development process. Develop objectives, priorities and strategies for major gift development related to capital campaigns, special programs, and ongoing fund raising in collaboration with Athletic Department external relations staff, Athletic Development Office staff, WFAA colleagues, and campus partners.
Director of Biosystems Engineering Genus PlcDirector of Biosystems EngineeringWIPlay an active role in the development and completion of projects, meet and report back to and from upper management, plan and monitor work schedules collaboratively with our Project Managers, and manage diverse engineering teams, including electrical, optical, microfluidic, and mechanical engineering. It is a systems‑level platform leadership position responsible for integrating multiple advanced engineering disciplines, scaling production, supporting a global installed base, and leading a high‑performing multidisciplinary team in a fast‑moving, high‑expectation environment.
Director of Biosystems Engineering Genus PLCDirector of Biosystems EngineeringWindsor, WisconsinFull timePlay an active role in the development and completion of projects, meet and report back to and from upper management, plan and monitor work schedules collaboratively with our Project Managers, and manage diverse engineering teams, including electrical, optical, microfluidic, and mechanical engineering. It is a systems‑level platform leadership position responsible for integrating multiple advanced engineering disciplines, scaling production, supporting a global installed base, and leading a high‑performing multidisciplinary team in a fast‑moving, high‑expectation environment.
Director of Provider Sales MoxeDirector of Provider SalesMadison, WI$100,000–$115,000 / yearCustomer Engagement: develop a deep understanding of prospective customers, their problems, needs, and objectives and present tailored solutions that address the unique release of information challenges of enterprise health systems and hospitals. Deep understanding of the healthcare provider space, with a focus on release of information services/clinical data exchange, particularly as it relates to HIM operations, quality/HEDIS workflows, and payer contracts.
Associate Director of Food and Nutrition Services Compass Group North AmericaAssociate Director of Food and Nutrition ServicesBeaver Dam, WI$70,000–$75,000 / yearThe Associate Director of Food and Nutritional Services will assist in the responsibility for all foodservice-related activities; including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control and all hospital-related activities. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country.
Director of Pharmacy, Inpatient Rehabilitation LifePoint Health IncDirector of Pharmacy, Inpatient RehabilitationMadison, WIOur diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
Director Of Manufacturing Operations Actalent IncDirector Of Manufacturing OperationsJanesville, WI$160,000–$190,000 / yearThe role requires collaboration with plant leadership, engineering, operations, and executive leadership to ensure improvements are sustainable. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Director of Cyber Risk & Assurance Wisconsin Physicians Service Insurance CorpDirector of Cyber Risk & AssuranceMadison, WI$185,000–$225,000 / yearStrong knowledge of cybersecurity control frameworks and regulatory expectations such as NIST CSF, NIST SP 800-53, NIST SP 800-171, HIPAA, CMS security requirements, CMMC, SOC 1/SOC 2, ISO 27001, or comparable frameworks. Our Director of Cyber Risk & Assurance within our Enterprise IT Security team leads our enterprise-wide cyber risk and assurance function and is responsible for establishing a modern, risk-based approach to cybersecurity governance, compliance, assurance, and regulatory readiness.
Director of Facilities Wisconsin Association of School Personnel AdministratorsDirector of FacilitiesWIPRIMARY FUNCTION: Provide strategic leadership, direction, and oversight for all District facilities, operations, maintenance, capital improvement projects, construction management, energy management, safety and security initiatives, transportation services, food service operations, warehouse operations, and related support services. Direct the development and implementation of capital improvement programs, major maintenance projects, energy conservation initiatives, safety and security programs, and facility planning efforts to ensure safe, efficient, sustainable, and educationally appropriate learning environments.
NewDirector, Benefits & Leaves of Absence MedicaDirector, Benefits & Leaves of AbsenceMadison, WI$130,300–$195,510 / yearLeaves of Absence Strategy & Program ManagementProvide end-to-end strategic leadership for all leave of absence programs, including FMLA, state paid family and medical leave, disability, parental, and company-sponsored leaves. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.
Director of Finance Software Engineering UKGDirector of Finance Software EngineeringMadison, WI$163,900–$235,550 / yearThis role owns the design, delivery, and optimization of large-scale finance platforms—primarily ERP and adjacent digital finance solutions—while partnering closely with Finance, Accounting, Treasury, Tax, and Revenue Operations. The role leads global engineering teams, drives transformation programs, ensures regulatory compliance, and delivers measurable business outcomes through automation, analytics, and platform modernization.
Director of Technology Wisconsin Association of School Personnel AdministratorsDirector of TechnologyWIPosition Summary: Under the Superintendent's direction, the Director of Technology provides leadership in identifying, assessing, and managing technology needs for the school district; directs, coordinates, supervises, facilitates and performs all tasks and elements needed to implement comprehensive integration of appropriate technology into every facet of operations (reliability of technology systems, robust performance and security of the network, etc.); and contributes to the infusion of educational technology into classrooms in collaboration with the instructional leadership team. The Director of Technology accomplishes this by providing highly motivating, professional leadership in all areas of technology planning and technology resource management, and serves as an integral member of the school district''s leadership team.
Director of Data & AI Enablement Mead & HuntDirector of Data & AI EnablementMadison, WisconsinAs the Director of Data & AI Enablement, you will play a key role in shaping the organization’s data and analytics strategy, modernizing enterprise reporting, and enabling AI-driven insights that improve business performance. If you have strong communication and organizational skills, are self-motivated, and can work well both independently and as part of a team, complete the online application process for this job posting at www.meadhunt.com/careers.
NewDirector of Technology Delivery Nelnet IncDirector of Technology DeliveryMadison, WI$140,000–$205,000 / yearNelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. The successful candidate will be collaborating with executive leadership to help shape our roadmaps, developing and maintaining the high-performing teams within their organization, and ensuring that our delivery of technology consistently translates into measurable, long term business value.
Director of Restaurant Operations SSP Group PLCDirector of Restaurant OperationsMadison, WI$80,000–$90,000 / yearWhat Youll Do: Drive Management Team/Direct Reports and Hourly Team Members: in the areas of new product introductions and promotional programs; drive the implementation of these items and drive and/or provide training to management team/direct reports and hourly team members accordingly. 7+ years of increasing responsibility of management experience in a full-service with bar restaurant environment with direct P&L responsibility and oversight of $20m+ managed sales volume and/or franchise operations management; or an equivalent combination of education and experience - preferred.
NewDirector of Restaurant Operations SSPDirector of Restaurant OperationsMadison, WI$80,000–$90,000 / yearDrive Management Team/Direct Reports and Hourly Team Members: in the areas of new product introductions and promotional programs; drive the implementation of these items and drive and/or provide training to management team/direct reports and hourly team members accordingly. 7+ years of increasing responsibility of management experience in a full-service with bar restaurant environment with direct P&L responsibility and oversight of $20m+ managed sales volume and/or franchise operations management; or an equivalent combination of education and experience - preferred.
Director Of Pharmacy Actalent IncDirector Of PharmacyMadison, WI$150,000–$200,000 / yearIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. This role combines strategic leadership with hands-on operational oversight to ensure the safe, compliant preparation and delivery of investigational products.
Regional Director of Clinical Survey Gentiva Health Services Inc (Inactive)Regional Director of Clinical SurveyMadison, WIThe role also leads the development and execution of corrective action plans in response to survey findings, partnering with clinical, operational, compliance, and legal leadership to ensure sustainable resolution and continuous improvement. This role partners with branches to prepare for and successfully navigate internal and external surveys, including state licensure, federal certification, and accreditation reviews.
Regional Director of Clinical Survey Gentiva HospiceRegional Director of Clinical SurveyMadison, WisconsinFull timeOur nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon. The role also leads the development and execution of corrective action plans in response to survey findings, partnering with clinical, operational, compliance, and legal leadership to ensure sustainable resolution and continuous improvement.
Director of Special Education Wisconsin Association of School Personnel AdministratorsDirector of Special EducationMadison, WIProvide leadership and oversight for PK-12 special education services • Ensure compliance with state and federal special education laws and regulations • Support high-quality, compliant IEP development, implementation, and progress monitoring • Collaborate with principals, educators, related service providers, and families to promote inclusive practices • Use data to guide continuous improvement aligned to District goals and student achievement priorities • Oversee staffing, budgeting, and program effectiveness • Partner with district leadership during transitions to new facilities to ensure accessibility and inclusive design • Utilize Infinite Campus for student information and Skyward for fiscal and budget processes. Wisconsin DPI licensure in Special Education Administration (or ability to obtain) Demonstrated experience in special education leadership Strong background in effective and compliant IEP writing Knowledge of MTSS, inclusive practices, and continuous improvement systems Experience with Infinite Campus and Skyward preferred Strong communication, collaboration, and organizational skills.
Director of Sales Trilogy Health Services LLCDirector of SalesSun Prairie, WIThe Director of Sales, a member of the campus Sales & Growth Team, is primarily responsible for leading the sales and marketing at the campus by developing and executing strategies designed to achieve revenue and census goals. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work.
Director of Sales Sun Prairie Senior LivingDirector of SalesSun Prairie, WisconsinFull timeWHAT WE'RE LOOKING FOR: The Director of Sales, a member of the campus Sales & Growth Team, is primarily responsible for leading the sales and marketing at the campus by developing and executing strategies designed to achieve revenue and census goals. GET IN TOUCH: Mel (608) 570-7831 APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members.
NewDirector of Finance and HR Wisconsin Association of School Personnel AdministratorsDirector of Finance and HRCaldwell, WIThe Director of Finance and Human Resources provides strategic leadership and oversight for the financial, business, and human resource operations of the Washington-Caldwell School District. Prepare payroll deductions and corresponding deposits and reports promptly (including TSAs, Section 125 plans, state and federal taxes, and Wisconsin Retirement).
Director of Communications UW Credit UnionDirector of CommunicationsMadison, WIJoin one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive: Ample amount of time off. Lead external communications that deepen member trust and advocacy - the annual report, quarterly newsletter, financial results, disruption notifications, product and experience change communications, and member testimonial content.
Executive Assistant to the President & Director of Learning Wisconsin Association of School Personnel AdministratorsExecutive Assistant to the President & Director of LearningMadison, WIThis role ensures efficient office operations, manages sensitive and strategic communications, coordinates executive schedules and meetings, and assists with academic program initiatives. The Executive Assistant to the President & Director of Learning provides high-level administrative and organizational support to the President and the Director of Learning.
Director of Shared Services Engineering UKGDirector of Shared Services EngineeringMadison, WI$163,900–$235,550 / yearExtensive experience building and operationalizing DevOps and Quality Engineering platforms at enterprise scale, including cloud-native infrastructure (AWS, Azure, or GCP), modern CI/CD architecture, and enterprise test automation frameworks. You will define and execute a platform-as-a-product strategy that embeds quality, automation, governance, and developer productivity into every phase of the software lifecycle, from design and development through testing and enterprise release.
26-27 Director of Teaching & Learning Wisconsin Association of School Personnel Administrators26-27 Director of Teaching & LearningMadison, WIAct as a key partner to principals and school leaders (including but not limited to principals, assistant principals, and instructional coaches) across campuses, supporting alignment, sharing best practices, and strengthening consistent implementation of Aug Prep's academic model - without direct supervisory responsibility. Partnering closely with school-level principals and instructional leaders, the Director helps translate vision into excellent classroom practice, ensuring consistency, alignment, and impact across school-levels and campuses.
Director, Benefits & Leaves of Absence Medica Health Plans IncDirector, Benefits & Leaves of AbsenceMadison, WI$130,300–$195,510 / yearAnnual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the positions scope and responsibility, internal pay equity and external market salary data. The Director of Benefits & Leaves of Absence provides enterprise-wide strategic leadership, governance, and operational oversight for Medica's employee benefit programs and leave of absence portfolio.
Director of Outlets & Banquets Hilton Madison Monona TerraceDirector of Outlets & BanquetsMadison, WI$75,000–$85,000 / yearFull timeThe Hilton Madison Monona Terrace is searching for an experienced Director of Outlets & Banquets to lead our Food & Beverage teams by creating unforgettable guest experiences. In this role, you'll oversee Restaurant, In Room Dining, Executive Lounge and Banquet Operations to ensure flawless execution of dining experiences, weddings, meetings, and special events.
Administrative Assistant to the Director of Student Services Wisconsin Association of School Personnel AdministratorsAdministrative Assistant to the Director of Student ServicesWIJob Goal: To support the Student Services Department of Lake Geneva Schools, including the Lake Geneva Joint 1 and the Lake Geneva Genoa City Union High School Districts. Essential Duties and Responsibilities: Support the director and student services staff with clerical tasks such as drafting letters, record requests, scheduling meetings, relaying information, and problem-solving as staff concerns arise.
Director of Biomanufacturing CatalentDirector of BiomanufacturingMadison, WisconsinDemonstrable leadership experience at Catalent (including but not limited to participation in Catalent‑sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market.
Director of Outlets & Banquets The Marcus CorpDirector of Outlets & BanquetsMadison, WI$75,000–$85,000 / yearThe Hilton Madison Monona Terrace is searching for an experienced Director of Outlets & Banquets to lead our Food & Beverage teams by creating unforgettable guest experiences. In this role, you'll oversee Restaurant, In Room Dining, Executive Lounge and Banquet Operations to ensure flawless execution of dining experiences, weddings, meetings, and special events.
Director of Sales & Growth Trek TravelDirector of Sales & GrowthMadison, WIFull timeYou will lead a high-performing sales team, own revenue growth, and build the strategies, processes, and partnerships that turn interest into bookings and first-time guests into lifelong travelers. Trek Travel provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world.
NewCustomer Success Partner (Health Systems) RevSpringCustomer Success Partner (Health Systems)Madison, WisconsinYour job is to understand each customer's business objectives – expanding patient access, converting online searches into booked appointments, keeping patients in-network, and maintaining accurate provider data – and translate the value of the Kyruus Connect platform into visible progress against those goals. Build a deep understanding of the product, each customer's composition, and their objectives, and bring Directors and decision-makers insights they couldn't get on their own – Kyruus Connect analytics tell a compelling, customer-specific story of value and opportunity.
Manager - Quality Management Systems CatalentManager - Quality Management SystemsMadison, WisconsinThe business includes our proprietary GPEx cell line engineering platform, our new state-of-the-art biomanufacturing facility in Madison, WI, and our market leading biologics analytical services in Kansas City, MO and Research Triangle Park, NC, as well as SMARTag Antibody Drug Conjugate technology in Emeryville, CA. Maintains and enhances effectiveness of the Quality System, including developing and reporting metrics, identification and implementation of improvement opportunities for established Quality Systems processes, procedures, and training to support Deviation, Out-of-Specification, CAPA and Change Control processes.
Manager - Quality Management Systems Catalent IncManager - Quality Management SystemsMadison, WIThe business includes our proprietary GPEx cell line engineering platform, our new state-of-the-art biomanufacturing facility in Madison, WI, and our market leading biologics analytical services in Kansas City, MO and Research Triangle Park, NC, as well as SMARTag Antibody Drug Conjugate technology in Emeryville, CA. Maintains and enhances effectiveness of the Quality System, including developing and reporting metrics, identification and implementation of improvement opportunities for established Quality Systems processes, procedures, and training to support Deviation, Out-of-Specification, CAPA and Change Control processes.
Systems Designer, New Player Experience (Apex Legends) Electronic Arts IncSystems Designer, New Player Experience (Apex Legends)Madison, WI$92,900–$129,200 / yearIn this role, you will shape how new players enter, learn, and fall in love with the Apex Games - crafting onboarding flows, tutorials, pacing, and early progression systems that set up players for long-term engagement and success. As a Systems Designer focusing on the First Time User Experience (FTUE), you will lead the conception, design, tuning, and iteration of onboarding and early journey systems that welcome players into Apex Legends.
NewCustomer Success Partner (Health Systems) KyruusCustomer Success Partner (Health Systems)Madison, WIYour job is to understand each customer's business objectives – expanding patient access, converting online searches into booked appointments, keeping patients in-network, and maintaining accurate provider data – and translate the value of the Kyruus Connect platform into visible progress against those goals. Build a deep understanding of the product, each customer's composition, and their objectives, and bring Directors and decision-makers insights they couldn't get on their own – Kyruus Connect analytics tell a compelling, customer-specific story of value and opportunity.
iForward Student Information Support- Enrollment and Records Wisconsin Association of School Personnel AdministratorsiForward Student Information Support- Enrollment and RecordsMadison, WIJob Goal: Working primarily with Enrollments and Records, this Student Information Support position manages the integrity of student documentation for the open enrollment work stream and manages documentation throughout the student lifecycle in coordination with the Open Enrollment Coordinator. Essential Duties and Responsibilities: Performs diversified duties, including but not limited to: Records Management: Track incoming transcripts, special education and 504 documentation, expulsion documentation, and other enrollment information as required by the State of Wisconsin and iForward School.
Area Sales Director, Central Surgical Sales Accendra Health IncArea Sales Director, Central Surgical SalesMadison, WI$140,000–$170,000 / yearThe Area Sales Director, Surgical Sales is a sales leadership role responsible for driving revenue growth, profitability, and market expansion across the surgical portfolio while building, developing, and sustaining a high-performing sales organization. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve.
Director, Finance LifePoint Health IncDirector, FinanceMadison, WIOur diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
NewDirector, Enterprise Talent Acquisition (Highmark/AHN) Highmark HealthDirector, Enterprise Talent Acquisition (Highmark/AHN)Madison, WIThey partner closely with business leaders, marketing, and HR to attract and select top talent across Highmark Health's diverse footprint, which includes our health plan operations, technology company enGen, our diversified businesses and the Allegheny Health Network (AHN) hospital system. Reporting to the VP, Talent Acquisition, this role leads a large operational recruitment team to deliver exceptional talent outcomes, focusing on quality of hire, time-to-fill efficiency, and robust talent pipeline development to meet the demands of hiring over 10,000 new hires annually.
Director Government Relations University of Wisconsin Hospitals and Clinics AuthorityDirector Government RelationsMadison, WIFull timeYou will serve as a key advisor to executive leadership and represent UW Health on legislative, regulatory, and policy matters impacting healthcare delivery, clinical practice at an academic medical center, and public funding programs. This senior level role sits at the center of all government relations activity and combines direct lobbying, strategic issue leadership, and oversight of contracted lobbying firms at the state and federal levels.
NewDirector, Quality LifePoint HealthDirector, QualityMadison, WIOur diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Uses data collection, analysis, and trending to assess performance; focuses on process and systems improvement; directs risk management and patient safety activities; investigates adverse outcomes; coordinates regulatory/accreditation readiness; and educates staff on CQPI and related quality programs.
Director Utility Business Development Energy Transition Programs Aptim CorpDirector Utility Business Development Energy Transition ProgramsMadison, WI$180,000–$250,000 / yearOur technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. The Director, Utility Business Development Energy Transition Programs serves as a resource for the leadership team and cross-functional team members to ensure commitments to stakeholders are delivered.
RN Director - AFCH Operations University of Wisconsin Hospitals and Clinics AuthorityRN Director - AFCH OperationsMadison, WIFull timeWe are seeking a - RN Director - American Family Children's Hospital (AFCH) to: Provides strategic, operational, and clinical leadership for pediatric specialty services at American Family Children's Hospital . Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.
NewDirector, Enterprise Operations Excellence United AlloyDirector, Enterprise Operations ExcellenceJanesville, WIYou will work directly with plant leadership, engineering, operations, and executive leadership to ensure improvements stick—not just launch. 10+ years of progressive manufacturing leadership experience, including engineering, technical operations, CI, or operational excellence roles in complex environments .
Director, Nursing Professional Development and Education University of Wisconsin Hospitals and Clinics AuthorityDirector, Nursing Professional Development and EducationMadison, WIFull timeOur respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. UW Health is seeking a dynamic Director, Nursing Professional Development and Education to provide system wide leadership for nursing education, professional development, and competency across inpatient and ambulatory settings.
Director, Business Excellence UNITED ALLOY, INC.Director, Business ExcellenceJanesville, WIYou will partner closely with our plants, acting as a servant leader who provides technical expertise, guides continuous improvement, and builds the operating systems that move us from reactive issue resolution to proactive, sustainable performance. Oversee rapid-response support for critical production disruptions, ensuring effective triage, root-cause analysis, and corrective actions.