The candidate will provide customer support and technical assistance to users of a specific organization at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). - Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Typical projects are during daytime business hours, but at times depending on project needs work may be required outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed). This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.
strong>Responsibilities- Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Findlay, Ohio30+ days ago
p>Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.
Boca Raton, FL17 days ago
Salaries are based upon a wide range of factors considered in making the comensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. Working knowledge of Windows operating systems, Microsoft Office / Microsoft 365, Teams, Outlook, OneDrive, and common enterprise productivity tools.
PowerPro Computers - the retail and repair division of Peggnet Computers - seeks a hands-on Desktop Support Technician to manage the shop bench and deliver professional repair, diagnostics, and customer support. - Perform diagnostics and repairs on desktops, laptops, and tablets using tech tools and manufacturer utilities.
Enola, Pennsylvania15 days ago
div>What we offer you for all your hard work
Reach Cyber Charter School is dedicated to providing our employees with a comprehensive benefits package offering flexibility to customize benefits to meet your needs by offering major medical, dental, and vision; HSA and FSA; company paid Basic Life/AD&D, STD, LTD and EAP; a retirement plan; voluntary Life/AD&D; as well as perks and discount programs.
Diversity, Equity, & Inclusion Statement of Principle
Reach's Mission is to help each student maximize their potential through an individualized learning program. Our Reach family promotes a vision that provides a collaborative team environment and allows you to utilize various resources to inspire and nurture future success for all students in Pennsylvania.
Position Summary:
The Desktop Support Technician is responsible for supporting and maintaining the school’s computer systems, including laptops, desktops, and connected peripherals.
strong>About US: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. Key Responsibilities- Provide administration, installation, configuration, maintenance, and support of desktop hardware, software, printers, and network connectivity.
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Cleveland, OH30+ days ago
The Desktop Support Technician is part of the Tier II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility, and server or infrastructure problems. Base pay offered may vary depending on, but not limited to, education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics.
ul>Serve as an escalation point for IT Desktop Support Technician, while providing advanced on-site and remote technical support for end-user devices and workplace technologies (including PCs, laptops, tablets, mobile devices, RF guns, printers, and conference room equipment). The role involves hands-on troubleshooting, system deployment, and cross-functional collaboration to ensure effective and timely support while delivering the highest level of customer service.
Responsible for the installation, configuration and troubleshooting of all end user hardware, software and related peripherals including but not limited to: client facing support, hardware, software, mobile devices, peripheral and network troubleshooting for all end user systems. This role supports Windows and macOS environments, end-user hardware, software, mobile devices, peripherals, network connectivity, Active Directory, O365, Google Suite, and ServiceNow ticketing.
The role involves hands-on troubleshooting, system deployment, and cross-functional collaboration to ensure effective and timely support while delivering the highest level of customer service. - Provide on-site and remote technical support for end-user devices and workplace technologies (including PCs, laptops, tablets, mobile devices, RF guns, printers, and conference room equipment).
Typical projects are during daytime business hours, but at times depending on project needs work may be required outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed). Work Environment:
This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.
Foster City, CA15 days ago
In this position, staff will be tasked with fielding all incoming support requests, prioritizing and assigning requests to the appropriate party as needed, and ensuring that requests are addressed in a timely manner. Experience with Active Directory, Google Workspace products, or similar platforms, along with basic networking knowledge (VPN, DHCP, DNS).
Fort Collins, CO5 days ago
A Desktop Support Technician that possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills.
A Desktop Support Technician that possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills.
This position focuses on Level 1 desktop support, device deployment, and user assistance, with escalation paths to senior technicians as needed. Provide first-level support for desktops, laptops, monitors, printers, and peripherals.
Sewickley, PA30+ days ago
This role is responsible for supporting end users, managing system configurations, and maintaining core IT services including Active Directory, Office 365, and network connectivity across multiple environments. What We Do: GDC IT Solutions (GDC) is a full-service Information Technology (IT) company that specializes in the areas of application development, multilingual service desk, desktop lifecycle management, project management, and IT consulting.
Wallingford, CT4 days ago
NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. The Desktop Support Technician will be responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software, and networking products as well as operating systems.
Our client is looking for a Desktop Support Technician 3 days a week in Waltham, MA. The Desktop Support Technician would be responsible for:- Basic Desktop H/W, S/W support.
Chicago, Illinois30 days ago
Responsible for the installation, configuration and troubleshooting of all end user hardware, software and related peripherals including but not limited to: client facing support, hardware, software, mobile devices, peripheral and network troubleshooting for all end user systems . This role supports Windows and macOS environments, end-user hardware, software, mobile devices, peripherals, network connectivity, Active Directory, O365, Google Suite, and ServiceNow ticketing.
p>For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable). Senior Desktop Support Technician also mentor junior team members, contribute to the development of IT policies, and work collaboratively with other technical teams to implement and maintain best practices for end-user computing environments.
Understanding of database structures and SQL;• Knowledge of and skill to operate the applications supported, which include SQL Queries, Windows, Outlook and Microsoft word, Excel, Access, and PowerPoint;• Familiarity with business systems and processes supported by systems;• Familiarity with in-house Contract Management System or similar product preferred;• Initiative and follow-through, including the ability to complete an assignment from start to finish and provide follow-up and documentation;• Strong problem solving and analytical skills;• Ability to communicate effectively and respond to questions and requests from team, customers and others;• Effective written communication skills using appropriate business English;• Human relations skills to maintain effective working relationships with team;• Effective customer service skills;• Intermediate computer literacy including knowledge of word processing, spreadsheet, database and presentation software;• Basic mathematical ability including addition, subtraction, multiplication, and division;• Demonstrated customer service, problem solving and common sense skills. POSITION SUMMARY: Under general supervision, the Senior Desktop Support Technician provides third-tier response in resolving computer systems and applications software issues that are escalated by lower level technicians; and responds to user inquiries and requests for assistance.
Philadelphia, PA30+ days ago
This role will be responsible for deploying, maintaining, troubleshooting, and supporting POS devices and peripherals while ensuring smooth day-to-day operations. We are seeking a Desktop Support Technician – POS Systems with hands-on experience supporting Windows-based Point of Sale (POS) environments.
ul>Work as a Level 2 Desktop Support technician and handle tickets escalated from Level 1. Provide in-person assistance to end users. Perform break/fix activities, including component-level PC peripheral repair and concierge-type customer service.
Sewickley, PA30+ days ago
What We Do: GDC IT Solutions (GDC) is a full-service Information Technology (IT) company that specializes in the areas of application development, multilingual service desk, desktop lifecycle management, project management, and IT consulting. GDC IT Solutions is currently seeking a Entry-Level Desktop Support Technician in the Sewickley, PA area.
If you want to join a team of superstars on a mission to change the Construction Industry, as well as experience a once-in-a-lifetime opportunity to wake up every day knowing that you are an important and appreciated part of a passionate team of professionals, then you are ready for United Contractor Services! We're ranked in the TOP 50 Walls and Ceilings contractors in the US and we provide a broad range of value-add services to repeat customers in our various regional offices and throughout the United States.
Philadelphia, PA30+ days ago
In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Tullahoma, Tennessee30+ days ago
div>Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. In this role, the IT Professional will maintain accurate hardware and software inventories, providing hands-on support for PCs, mobile devices, peripherals, and network infrastructure, and mentoring other IT technicians.
p>Summary/Objective The Desktop Support Technician I is responsible for configuring, installing and maintaining PC hardware, software, etc for all clients at all hospital locations. The Desktop Support Technician I must support the mission of providing Sacred Work to all who enter the doors of Baptist Hospitals of Southeast Texas.
Lancaster, SC30+ days ago
li>Conduct basic troubleshooting using verbal and other investigative methods to determine the appropriate level of support needed, resolving issues where possible or escalate to level II. Implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalate incidents to other support teams as defined by department leadership.
Perform a variety of maintenance, software installation, end-user support, and training tasks to ensure end-user workstations and network performance meet company and user requirements. Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems.
Tullahoma, TN30+ days ago
In this role, the IT Professional will maintain accurate hardware and software inventories, providing hands-on support for PCs, mobile devices, peripherals, and network infrastructure, and mentoring other IT technicians. Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability.
Fayetteville, AR7 days ago
This position is responsible for the providing service to end users regarding the operation of technology hardware and software by responding to and completing IT service tickets; creating documentation regarding end user support solutions to expedite future support requests; performing installs, configurations, and updates to computer operating systems and software on University owned IT hardware; transport and deployment of IT hardware including desktop computers, monitors, printers, projectors, telephony equipment and others as assigned. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.
Newport News, VA4 days ago
NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. The Field Services Technician & Local Registration Authority (LRA) provides critical identity, credential, and access management (ICAM) services while also delivering hands‑on technical support to end users across the campus.
Orange, California16 days ago
p style="text-align:inherit"/>OCTA is seeking a Senior Desktop Support Technician to diagnose, troubleshoot, and maintain desktop systems, software, peripheral equipment, and mobile devices. This role delivers high-quality customer service to help end users optimize their technology tools and improve overall productivity.
p>286826true286826false Submission for the position Desktop Support Technician SW 226 Days - Job Number RTP20260311-006 false286826falsetrue. Troubleshoot, diagnose, and repair a variety of hardware and software products in support of customer needs.
Mountain View, CA16 days ago
We operate by caring and creating experiences that reflect the Client brand and values, practicing what we preach and simplifying the business of life for our employees, delighting our employees so they can be inspired to pass on the delight to our customers, and we are constantly working to improve our. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Mountain View, CA15 days ago
li>Log, prioritize, assign and troubleshoot all calls, voicemails, emails, trouble tickets and walk-up requests reporting technical problems; When appropriate, determine appropriate group for escalation. Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new hire setup, termination, relocation, remote and automated updates, and remote support.
Indianapolis, Indiana30+ days ago
li style="margin:0in 0in 0in 0px;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues. Responsibilities: - Provide technical support for desktop and laptop hardware and software issues, including installation, configuration, and troubleshooting.
San Francisco, California4 days ago
p>A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. The Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments.
Hoffman Estates, IL1 day ago
The Senior Desktop Support Technician partners closely with the IT Support Manager and the broader IT team to coordinate incident response and support key IT initiatives and projects, while providing technical guidance and knowledge sharing to other support staff as needed (this role is a technical lead and does not have direct people-management responsibilities). The Senior Desktop Support Technician provides advanced Tier 2/3 technical support to end users, serving as an escalation point for complex hardware, software, identity/access, and connectivity issues across onsite and remote environments.
Experience supporting laptops, iPads, peripherals, and mobile devices. Applicants will be contacted regarding employment opportunities upon award notification.