NewMaintenance Supervisor KPI ResidentialMaintenance SupervisorChapel Hill, NC$27–$33 / hourFull timeThe multifamily maintenance industry is growing rapidly, and everyday offers a new opportunity to engage with a different trade. Our maintenance team is customer service driven which creates a lasting influence on visitors, prospects, and residents.
Customer Care Advocate MetLifeCustomer Care AdvocateCary, NCContractorAssociates near a MetLife office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Responsibilities / Expectations: -Respond to customer requests via telephone, providing excellent service to MetLife’s customers who have or are looking to obtain a Life insurance policy through their employer.
Customer Care Advocate HaysCustomer Care AdvocateCary, NCContractorAssociates near a client office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Equipment Coordination: - For this role you will be issued client equipment which consists of a laptop, 2 monitors, keyboard, mouse and docking station.
Retail Customer Service Associate FedExRetail Customer Service AssociateCary, North CarolinaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewFT Key Carrier Department Supervisor HomeGoodsFT Key Carrier Department SupervisorMorrisville, NC$14–$14.50 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewPavement Marking Supervisor I RoadSafe Traffic SystemsPavement Marking Supervisor IApex, NCPOSITION SUMMARY: The Pavement Marking Supervisor I is responsible for supervising crews engaged in the operation, maintenance, repair, and troubleshooting of pavement marking equipment for road construction and maintenance projects. Must be able to read plans, ensure traffic control plans are implemented and maintained, comply with road signs, complete paperwork, and understand federal and state motor carrier safety regulations.
NewPavement Marking Supervisor I Roadsafe Traffic SystemsPavement Marking Supervisor IApex, NCPOSITION SUMMARY: The Pavement Marking Supervisor I is responsible for supervising crews engaged in the operation, maintenance, repair, and troubleshooting of pavement marking equipment for road construction and maintenance projects. Must be able to read plans, ensure traffic control plans are implemented and maintained, comply with road signs, complete paperwork, and understand federal and state motor carrier safety regulations.
NewMaintenance Supervisor Asset LivingMaintenance SupervisorMorrisville, NC$29–$34 / hourThe employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on-call property emergencies). The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs.
Service Advisor Hendrick Automotive Group CorporateService AdvisorDurham, North CarolinaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorRaleigh, NC$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
FT Guest Services Hendrick Automotive Group CorporateFT Guest ServicesApex, North CarolinaFull timeJob DescriptionSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Guest Services Hendrick Automotive Group CorporateGuest ServicesDurham, North CarolinaFull timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
NewFull Time Customer Experience Coordinator MarshallsFull Time Customer Experience CoordinatorRaleigh, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorRaleigh, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRoad Supervisor MV TransportationRoad SupervisorCary, NCRespond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions. Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections.
SERVICE MANAGER Hendrick Automotive Group CorporateSERVICE MANAGERDurham, North CarolinaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes frequent movement in and out of cars, working in various physical positions, and the safe operation of power tools and test equipment.
NewField Service Technician - Level 1 ($1,000 Sign on Bonus) Sunbelt RentalsField Service Technician - Level 1 ($1,000 Sign on Bonus)Clayton, NC$21.38–$29.39 / hourThe following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SB. Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician.
NewField Service Technician - Level 1 ($1,000 Sign On Bonus Sunbelt RentalsField Service Technician - Level 1 ($1,000 Sign On BonusDurham, NC$21.38–$29.39 / hourThe following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SB. Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician.
NewField Service Technician - Level 2 ($1,000 Sign on Bonus) Sunbelt RentalsField Service Technician - Level 2 ($1,000 Sign on Bonus)Wake Forest, NC$24.05–$33.06 / hourThe following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SB. Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician.
Dodge Service Writer Hendrick Automotive Group CorporateDodge Service WriterCary, North CarolinaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Financial Services Producer Hendrick Automotive Group CorporateFinancial Services ProducerRaleigh, North CarolinaFull timeThe Financial Services Producer works with lenders and financial institutions to provide financial services to dealership customers. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
NewLeasing Manager Asset LivingLeasing ManagerCarrboro, NC$16–$19 / hourin all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals. The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain.
NewAssistant Community Manager Asset LivingAssistant Community ManagerRaleigh, NC$18–$22 / hourin all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.
Airport Customer Service Supervisor(Air France)RDU Unifi Aviation, LLCAirport Customer Service Supervisor(Air France)RDUMorrisville, NCFull timeJob Title Airport Customer Service Supervisor(Air France)RDU Date Wednesday, May 20, 2026 Entity Unifi Aviation, LLC State North Carolina City Morrisville Base Pay Rate: $ 21.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Supervisor - Customer Service Carpenter Technology CorpSupervisor - Customer ServiceRaleigh, NCCarpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Manage and increase the effectiveness and efficiency of the support services through improvements to each function (quoting, order entry, invoicing, etc) as well as the coordination and communication between support and business functions.
Sr. Supervisor, Customer Support- Specialty Biogen IncSr. Supervisor, Customer Support- SpecialtyNC$87,000–$113,000 / yearRegular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. The Senior Supervisor, Customer Support, acts as a liaison between internal teams, cross functional partners and external field representatives with an effort to drive business results and employee engagement.
Supervisor, Customer Sites Thermo Fisher Scientific IncSupervisor, Customer SitesDurham, NCwithout assistance, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse, Will work with hazardous/toxic materials. Depending on the area of the building, personal protective equipment may need to be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
Operations Services Supervisor (Teller Manager) First Citizens BankOperations Services Supervisor (Teller Manager)Youngsville, North CarolinaFull timeQualifications: Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management. Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.
Operations Services Supervisor (Teller Manager) First Citizens BancShares IncOperations Services Supervisor (Teller Manager)NCBachelor''s Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management. Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.
Service Supervisor (Graham, NC, US, 27253) Cintas CorpService Supervisor (Graham, NC, US, 27253)Graham, NCResponsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
Dining Services Supervisor United Church HomesDining Services SupervisorChapel Hill, OhioCommunity Name: Chapel Hill CommunityThe Dining Services Supervisor is responsible for assisting the Director of Dining Services in delivering quality customer care and service in all dietary-related operations, in compliance with the policies and procedures of United Church Homes (UCH). Other Requirements: Must be able to proficiently operate industrial kitchen equipment; Must have strong communication and interpersonal skills; Must demonstrate a high degree of patience, especially with residents and their families; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook .
Environmental Services EVS Supervisor- Duke Regional Hospital AramarkEnvironmental Services EVS Supervisor- Duke Regional HospitalDurham, NCSo, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. • Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers.
Supervisor Food Services - Production Advocate Health and Hospitals CorporationSupervisor Food Services - ProductionWake Forest, North CarolinaHeadquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
SUPV I CUSTOMER SERVICE - Hybrid TE Connectivity plcSUPV I CUSTOMER SERVICE - HybridFuquay-Varina, NC$55,700–$83,600 / yearAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com.
Retail Services Experience Supervisor Best BuyRetail Services Experience SupervisorDurham, North CarolinaAs the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.
Shop Service Supervisor Gregory Poole Equipment CompanyShop Service SupervisorGarner, NCThe Shop Service Supervisor manages EPG Garner shop operations, overseeing 10-20 technicians performing maintenance and repairs on power generation equipment, industrial diesel engines, and on-highway trucks. Assist Service Manager and Product Sales Support Representatives in identifying and developing new service and business opportunities.
Food Service Supervisor 1040 Wing Co. - NCCU - North Carolina Central University AramarkFood Service Supervisor 1040 Wing Co. - NCCU - North Carolina Central UniversityDurham, NCPerform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Subway Food Service Supervisor- NCCU - North Carolina Central University AramarkSubway Food Service Supervisor- NCCU - North Carolina Central UniversityDurham, NCPerform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
Food Service Supervisor-Duke University Hospital-Starbucks - Duke University - Starbucks AramarkFood Service Supervisor-Duke University Hospital-Starbucks - Duke University - StarbucksDurham, NCPerform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Food Service Supervisor-Duke University Hospital-Chick-Fil-A - Duke University - Chick-fil-a AramarkFood Service Supervisor-Duke University Hospital-Chick-Fil-A - Duke University - Chick-fil-aDurham, NCPerform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
HVAC Service Supervisor ARS-Rescue RooterHVAC Service SupervisorRaleigh, North CarolinaFull timeJoin American Residential Services (ARS), the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience delivering trusted home comfort solutions. This role is responsible for overseeing daily operations, ensuring high-quality workmanship, driving team performance, and delivering an exceptional customer experience.
HVAC Service Supervisor American Residential Services LLCHVAC Service SupervisorRaleigh, NCJoin American Residential Services (ARS), the nation's largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience delivering trusted home comfort solutions. This role is responsible for overseeing daily operations, ensuring high-quality workmanship, driving team performance, and delivering an exceptional customer experience.
Generator ATS / Switchgear Field Service Supervisor Gregory Poole Equipment CompanyGenerator ATS / Switchgear Field Service SupervisorGarner, NCFull timePrimary Function The field service supervisor provides major support for the service department through promoting customer satisfaction, direct customer contact responsibilities, quoting of major jobs, directly supervising field service technicians, and performing administrative operational responsibilities. Liaise with external vendors for specialized services such as cranes, OEM support, and radiator work .
Supervisor, Custodial Services 3139 HES Facilities ManagementSupervisor, Custodial Services 3139Chapel Hill, NC$17–$22 / hourFounded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. POSITION SUMMARY: HES Facilities Management is seeking a Site Manager to help oversee custodial operations in Pender County Schools between multiple locations within the same school district.
Field Service, Site Supervisor JELD-WEN Holding IncField Service, Site SupervisorNC$76,700–$127,900 / yearMust reside within a reasonable commuting distance of a major commercial airport-preferably within VPI core service regions (Seattle, Portland, San Francisco Bay Area, Los Angeles Area, Denver, Charlotte, Washington DC, Dallas, or Boston)-to support frequent travel requirements. JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors.
Customer Service Coordinator (Inbound- call center environment) #4849 Grail IncCustomer Service Coordinator (Inbound- call center environment) #4849Durham, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate's qualifications.
NewSupervisor, Specialty Pharmacy Services CVS Health CorpSupervisor, Specialty Pharmacy ServicesNC$43,888–$85,068 / yearThis role includes oversight of Pharmacy Service Representatives (PSRs), Benefits Verification (BV) representatives, Work-in-Progress (WIP) representatives, and technicians to ensure efficient and compliant operations. The candidate must also possess working knowledge across multiple functional areas, including PSR workflows, conversion activities, and Tech and Pharmacist (RPh) support functions.
Advanced Associate, Customer Service Pearson plcAdvanced Associate, Customer ServiceDurham, NCFor the Bail Bond and Collection Agency Programs, requires analysis and processing of all incoming applications according to the business rules established by the regulatory agency, miscellaneous administrative requests, and verification of continued licensing requirements. These Advance Associate-Customer Service are responsible for processing and evaluating a high volume of licensing applications, phone calls, and emails regarding the licensing process, and respond to customer inquiries regarding specific licensure questions and inquiries.
Operations Services Lead (Teller Supervisor) First Citizens BancShares IncOperations Services Lead (Teller Supervisor)NCOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. As an Operations Services Lead at First Citizens Bank, you will be responsible for supporting the branch sales or service manager in the operational management of the branch.