SHIFT SUPERVISOR (DAY) BraumsSHIFT SUPERVISOR (DAY)FORT WORTH, TX$35,500–$37,000Shift Supervisor's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week.
SHIFT SUPERVISOR (NIGHT) BraumsSHIFT SUPERVISOR (NIGHT)MCKINNEY, TX$41,000–$43,000Shift Supervisor's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week.
NewCustomer Service Supervisor PetSuitesCustomer Service SupervisorArlington, TX$15–$16 / hourClient ExperienceOversee check-in and check-out processesAnswer calls, emails, and voicemails promptlyManage waitlists during peak seasons and maximize room utilizationMaintain relationships with high-value clientsOperational ExcellenceManage and reconcile transactionsMonitor inventory for retail and lobby suppliesEnsure accurate client and pet recordsMaintain organized and hazard-free common areasCoordinate closely with pet care, grooming, and leadership teamsWhat We're Looking ForWe are seeking someone who is:Experienced in supervising or leading a team (1+ year preferred)Comfortable with sales conversations and membership promotionConfident giving tours and explaining service valueStrong in customer service and conflict resolutionDetail-oriented and organizedProfessional in both written and verbal communicationReliable especially on weekends and holidaysYou must be able to:Work weekends and holidaysLift up to 60 lbsStand for extended periodsHandle dogs of all sizes safelyMaintain composure in high-traffic environmentsAnimal experience is plus but not required. Who We AreNVA Pet Resorts is part of National Veterinary Associates (NVA) the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
NewCustomer Service Supervisor Serenity Healthcare, LLCCustomer Service SupervisorFort Worth, TXCustomer Service Supervisor Serenity is at the forefront of healthcare technology, offering groundbreaking treatments like TMS and Ketamine to help patients overcome mental health challenges. As a Customer Service Supervisor at Serenity, you will play a crucial role in guiding and supporting our team of Customer Service Representatives.
NewAirline Customer Service Supervisor in DFW Airport Hallmark Aviation ServicesAirline Customer Service Supervisor in DFW AirportDallas, TXComputer, typing and ticketing experienceAble to operate independently and work varied hoursBasic RequirementsAt least 18 years old, with a High School Diploma or G.E.D.English proficientBasic Math Skills: Adding, Subtracting, Division, and MultiplyingComputer LiterateAble to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70 lbsReading & comprehension of reference materials, instructions, policies & proceduresJob Location: DFW Airport, Texas, United StatesPosition Type: Full-Time/RegularRequired TrainingRequired to study, and successfully complete two weeks of paid training. Key Responsibilities and QualificationsMinimum 18 months Airline Experience (Preferred)Strong leadership abilitiesExcellent focus on Customer and Client satisfactionMust be able to work morning, afternoon and/or night shiftAbility and willingness to work harmoniously in a team environmentStrong leadership, but stronger team playerAbility to work under pressureAble to communicate effectively, verbally and in writingThorough knowledge of airport operations: Arrivals, Departures, Ticket CounterBasic knowledge of airline reservationsAble to solve basic problems within the operation: DBC, Delays, Cancellations, etc.
NewCSR B2 Supervisor Lead Customer Support Team DSV Air & SeaCSR B2 Supervisor Lead Customer Support TeamFort Worth, TXCandidates should ideally have a Bachelor's degree and strong interpersonal skills, with a preference for 0-2 years of supervisory experience. Responsibilities include supervising customer service agents and ensuring service quality through performance feedback and coaching.
Customer Service Supervisor Childcare GroupCustomer Service SupervisorDallas, TXFounded in 1901, ChildCareGroup's (CCG) mission is to champion a strong early childhood system that teaches children and parents, trains early childhood professionals, and assists families. Keep leadership informed through clear, timely reporting, sharing insights from daily, weekly, and monthly data to support quality and continuous improvement.
NewCUSTOMER SERVICE SUPERVISOR - Tax Office Tarrant County TXCUSTOMER SERVICE SUPERVISOR - Tax OfficeFort Worth, TX$23.36–$25.70 / hourThese programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. Describe any experience you have using a multi-line phone system with call queues and soft phones and requires the use of a computer and headsets (Include any troubleshooting experience).
Billing Customer Service Supervisor TDIndustries IncBilling Customer Service SupervisorDallas, TXFounded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. Communicates effectively to guarantee prompt and responsive service to customers' immediate and long-term needs and requests, delivering first-rate service to meet or exceed their expectations.
NewCustomer Service Supervisor: Lead a High-Impact Team ChildCareGroupCustomer Service Supervisor: Lead a High-Impact TeamDallas, TXThe ideal candidate will bring a Bachelor's degree or equivalent experience, along with a passion for coaching and problem-solving within a mission-driven environment. ChildCareGroup is looking for a Customer Service Supervisor in Dallas, TX, to oversee a team of specialists and enhance customer relationships.
NewCustomer Service Supervisor Commercial MetalsCustomer Service SupervisorFort Worth, TXWhether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and support from your team that you need to excel in your role and reach your full potential. If you're ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you're ready to join CMC.
Customer Service Supervisor Serenity Mental Health CentersCustomer Service SupervisorFarmers Branch, TexasSerenity Healthcare uses advanced, evidence-based technology to deliver care that works — especially for members who haven't found success with traditional options. Hospitality, upscale retail, or service management experience is a genuine advantage — those environments build the instincts this role demands.
NewCustomer Service Supervisor CMCCustomer Service SupervisorFort Worth, TXParticipate in cross-functional teams through a collaborative process to compile, interpret and analyze key data sets* Participate in cross- functional projects to enhance service delivery or introduce new systems and toolsWhat You'll Need* 5+ years of customer service or sales support experience, including 2+years in a leadership or supervisory role.* Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and support from your team that you need to excel in your role and reach your full potential.
Customer Service Supervisor Floor & Decor Holdings IncCustomer Service SupervisorMcKinney, TXCustomer Service Supervisor in McKinney, Texas, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia, 30339.
Customer Service Supervisor Floor & DecorCustomer Service SupervisorMcKinney, TexasThis position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Customer Service Supervisor - Full Time Whole Foods Market IncCustomer Service Supervisor - Full TimeHighland Village, TX$15.50–$29.20 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Supervisor, Customer Service Lennox International IncSupervisor, Customer ServiceRichardson, TX$65,600–$86,100 / yearThis role oversees daily customer support activities, monitors team performance, drives continuous improvement initiatives, and serves as a key liaison between Customer Support, Sales, Supply Chain, Logistics, Production, and other internal stakeholders. Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions.
NewSupervisor Customer Service - National Remote Phenom PeopleSupervisor Customer Service - National RemoteDallas, TXRemote$46,700–$91,300 / yearIdentifies and resolves operational problems using defined processes, expertise and judgmentProvides coaching and feedback to team members, including coaching as well as formal corrective actionConducts performance reviews for team membersResponsible for providing expertise and customer service support to members, customers, and/or providers, including responding to escalated callersDirect phone-based customer interaction to answer and resolve a wide variety of inquiriesCoordinates, supervises and is accountable for the daily activities of business support, technical or production team or unitYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Primary Responsibilities:Coordinates, supervises and is accountable for the daily/weekly/monthly activities of team members including:Simple and Complex Claim processingIncoming call, chat and secure messagingProactive outbound campaignsManages team commitment inventorySets priorities for the team to ensure task completion and performance goals are metCoordinates work activities with other Supervisors, Specialists, Business Partners, etc.
Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market IncCustomer Service & E-Commerce Supervisor - Full TimeColleyville, TX$15.50–$29.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Supervisor Customer Service - Electrical Graybar Electric Co IncSupervisor Customer Service - ElectricalDallas, TXIn this role you will: • Supervise a customer service department, including assigning and reviewing the work of others • Establish department work procedures, prepare schedules, and expedite workflow of purchase orders • Train and develop employees • Ensure every customer experience is top notch in quality • Collaborate with branch team to grow sales • Recommend transfers, promotions, increases, and terminations. What you bring to the table: • Strong communication skills • A passion for customer service • Supervisory and leadership skills • Ability to handle a variety of customer situations with enthusiasm and tact • 2+ years experience preferred • 2 year or 4 year degree preferred.
NewRetail Service Supervisor: Elevate Customer Experience Total Wine & MoreRetail Service Supervisor: Elevate Customer ExperienceDallas, TXApplicants should have a high school diploma, supervisory experience in retail, and strong interpersonal skills. Total Wine & More in Dallas is seeking a Supervisor to assist with store management and operations.
NewRegional Customer Service Manager (Central) OldcastleRegional Customer Service Manager (Central)Dallas, TXLOCATIONS:Dallas, TX; Oklahoma City, OK; Tulsa, OK; Springfield, MO; Kansas City, MO; St. Louis, MO; Bloomington, IL; Peoria, IL; Chicago, ILSeniority levelMid-Senior levelEmployment typeFull-timeJob functionCustomer Service, Sales, and Business DevelopmentIndustriesWholesale Building Materials, Glass Product Manufacturing, and Architectural and Structural Metal Manufacturing#J-18808-Ljbffr. From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play.
Customer Logistics Supervisor Ryder System IncCustomer Logistics SupervisorFort Worth, TXCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Senior Manager of Customer Service Ryko Solutions, IncSenior Manager of Customer ServiceFrisco, TXThe Senior Manager develops and implements customer service strategies, manages a team of 2-3 Customer Service Supervisors overseeing 10-15 Customer Service Representatives, and serves as the primary escalation point for complex customer issues while ensuring alignment with broader distribution goals and company objectives. This position provides executive-level leadership to the customer service organization, driving customer satisfaction, operational excellence, and cross-functional collaboration with RDC operations, logistics, tech support, IT, Finance and dispatch teams.
Supervisor, Customer Relations Collectors Holdings, Inc.Supervisor, Customer RelationsPlano, TX$67,535–$79,453 / yearPartner with the Customer Relations Manager to collaborate in designing and delivering a seamless customer relations strategy supported by data, brand insights and technology, to deliver on a customer relations experience that is streamlined, optimized and personalized to the 'collector' experience. Clear and professional oral and written communication skills in both positive or negative situations; Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things.
Customer Care Supervisor, PSA Collectors Holdings, Inc.Customer Care Supervisor, PSAPlano, TX$67,535–$79,453 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights and technology, to deliver on a customer service experience that is streamlined, optimized and personalized to the 'collector' experience. Clear and professional oral and written communication skills in both positive or negative situations; Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things.
Connected Customer Supervisor Floor & DecorConnected Customer SupervisorMansfield, TexasThis role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
CUSTOMER SUPPORT SUPERVISOR Tarrant County TXCUSTOMER SUPPORT SUPERVISORFort Worth, TX$85,720.44–$94,292.38 / yearWhile performing the duties of this position, the incumbent is regularly required to bend, carry, climb stairs, grasp/squeeze, use hand tools, hear, keyboard, kneel, lift below the waist, lift between waist and shoulder, lift overhead, lift to the side/twisting, use material handling equipment, be exposed to outside hot and cold temperatures, pull, push, reach, reach overhead, perform repetitive tasks, see color, sit, stand, talk, use his/her hands, drive a vehicle, walk, and work alone and with others. Provides technical advice and assistance to assigned County offices through the planning, installation and use of networked computers on a Local Area Network or Wide Area Network.
Customer Care Supervisor Culligan QuenchCustomer Care SupervisorGrapevine, TexasOur bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. This role drives team performance through coaching, accountability, quality management, and KPI ownership while partnering cross-functionally to improve customer experience and business outcomes.
Customer Advocacy Supervisor Selene DiligenceCustomer Advocacy SupervisorDallas, TexasThis role focuses on driving strong team performance, analyzing the root causes of customer complaints, and partnering cross-functionally to reduce recurring issues and improve the overall customer experience. Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company.
Supervisor, Beckett Customer Care Collectors Holdings, Inc.Supervisor, Beckett Customer CarePlano, TX$67,535–$79,453 / yearOur services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
Customer Operations Supervisor GEODIS FF Germany GmbH & Co KGCustomer Operations SupervisorPlano, TXA Customer Operations Supervisor is a working supervisor responsible for managing operational support to our customer-facing reps, including but not limited to customer updates, load building, POD retrieval, and appointment setting through the supervision and development of a team of Customer Operations Reps. Utilize reports to ensure the team is managing the service requirements for the assigned loads and rebalance the workload as needed.
Customer Sales Support Supervisor Serenity Mental Health CentersCustomer Sales Support SupervisorFarmers Branch, TexasBackground in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator — those environments build exactly the instincts this role requires. Serenity is a technology-driven company operating across 8 states, supporting a network of over 150 providers and the members they serve.
UNT Retail Dining Services, Union Burger- Food Service Supervisor University of North Texas SystemUNT Retail Dining Services, Union Burger- Food Service SupervisorDenton, TexasAs a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menu. UNT Dining Services is home to Mean Greens Café, the nation’s first 100% vegan collegiate dining hall, and Kitchen West, Texas’ first and only university dining hall certified Free From the Big 8 food allergens and gluten.
NewCustomer Service Manager Addison GroupCustomer Service ManagerIrving, TX$85,000–$100,000 / yearJob Title: Customer Service ManagerLocation (City, State): Dallas, TXWork Schedule: M – F, 10:30 am – 7 pmType of Employment: Direct HireCompensation: $85,000 - $100,000Industry: Professional ServicesBenefits: This position is eligible for a competitive benefits package, including medical, dental, vision, paid time off, and other employer-sponsored programs. Job DescriptionAddison Group is partnering with our client to identify an experienced Customer Service Manager to lead a large customer support team in a fast-paced, high-volume service environment.
NewPart-Time Store Supervisor: Drive Sales & Customer Experience JCPennyPart-Time Store Supervisor: Drive Sales & Customer ExperienceDallas, TXThis dynamic role promises growth in a fast-paced environment, with responsibilities including sales support and maintaining a positive store culture.#J-18808-Ljbffr. Ideal candidates should have prior supervisory experience, a proven sales track record, and flexible availability, including evenings and weekends.
NewCustomer Care Supervisor - Data-Driven Ops (Plano) Collectors UniverseCustomer Care Supervisor - Data-Driven Ops (Plano)Plano, TXCollectors Universe Inc. in Plano, TX is seeking a Customer Care Supervisor to enhance exceptional customer service within our PSA division. This role involves leading a team of Customer Care Representatives, focusing on operational strategy and customer satisfaction.
NewCustomer Care Supervisor, PSA Collectors UniverseCustomer Care Supervisor, PSAPlano, TX$67,535–$79,453 / yearYou'll Do:*** Help define and implement operational and customer care representative team KPIs for delivery of excellent and timely customer support services* Ensure the PSA Customer Care Representative team is staffed to support customer service business growth* Implement and drive continuous improvement to Customer Care Representative training and onboarding.* Clear and professional oral and written communication skills in both positive or negative situations;* Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things* Experience with Salesforce or similar CRM; implementation experience is a plus.*
Customer Operations Supervisor GEODIS CareerCustomer Operations SupervisorPlano, TexasA Customer Operations Supervisor is a working supervisor responsible for managing operational support to our customer-facing reps, including but not limited to customer updates, load building, POD retrieval, and appointment setting through the supervision and development of a team of Customer Operations Reps. Utilize reports to ensure the team is managing the service requirements for the assigned loads and rebalance the workload as needed.
UNT Retail Dining Services, Union Burger- Food Service Supervisor UNIVERSITY OF NORTH TEXAS SYSTEMUNT Retail Dining Services, Union Burger- Food Service SupervisorDenton, TXAs a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menu. UNT Dining Services is home to Mean Greens Café, the nation's first 100% vegan collegiate dining hall, and Kitchen West, Texas' first and only university dining hall certified Free From the Big 8 food allergens and gluten.
NewDistribution Customer Service Representative NFI Industries IncDistribution Customer Service RepresentativeGarland, TXHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.
Supervisor, Customer Relations Collaborative SolutionsSupervisor, Customer RelationsPlano, Texas$67,535–$79,453 / yearPartner with the Customer Relations Manager to collaborate in designing and delivering a seamless customer relations strategy supported by data, brand insights and technology, to deliver on a customer relations experience that is streamlined, optimized and personalized to the ‘collector’ experience. Clear and professional oral and written communication skills in both positive or negative situations; Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things.
Customer Care Supervisor, PSA Collaborative SolutionsCustomer Care Supervisor, PSAPlano, TexasPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights and technology, to deliver on a customer service experience that is streamlined, optimized and personalized to the ‘collector’ experience. Clear and professional oral and written communication skills in both positive or negative situations; Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things.
NewCustomer Operations Supervisor GeodisCustomer Operations SupervisorPlano, TXA Customer Operations Supervisor is a working supervisor responsible for managing operational support to our customer-facing reps, including but not limited to customer updates, load building, POD retrieval, and appointment setting through the supervision and development of a team of Customer Operations Reps. Utilize reports to ensure the team is managing the service requirements for the assigned loads and rebalance the workload as needed.
NewCUSTOMER CARE RED ALERT SUPERVISOR Rooms To GoCUSTOMER CARE RED ALERT SUPERVISORArlington, TXMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.
NewSupervisor, Beckett Customer Care Collectors UniverseSupervisor, Beckett Customer CarePlano, TX$67,535–$79,453 / yearYou'll report to the Director, Global Customer Experience and **work in-office** at our **Plano, TX offi****ce.**Onsite requirement: This role requires you to be **onsite** in the office**5 days per week.****What you'll do*** Lead, coach, and develop Team Leads, and Representatives.* Oversee daily customer service operations across phone, email, and other support channels.* ## Supervisor, Beckett Customer CareApplylocations: Plano, TXtime type: Full timeposted on: Posted Todayjob requisition id: JR105636Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide.
NewCustomer Care Red Alert Supervisor Rooms To GoCustomer Care Red Alert SupervisorDallas, TXMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert (RA) department is responsible for ensuring that customers receiving a redelivery or exchange get the correct and damage-free product delivered to them.
NewCustomer Service - Operations Manager, Customer Experience Gat Airline Ground SupportCustomer Service - Operations Manager, Customer ExperienceDallas, TXReview all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary report, pay change notices, employee evaluations, work orders, or any other local reporting medium. Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment updates and timely repair, participate in employee shift briefings and customer shift briefings or team meetings as required.
NewCustomer Care Supervisor Plano (Onsite Lead) Collectors UniverseCustomer Care Supervisor Plano (Onsite Lead)Plano, TXThe role requires 5+ years in customer service, 3+ years in leadership, and strong communication with CRM tools such as HubSpot, Salesforce, and Zendesk.#J-18808-Ljbffr. You will coach Team Leads and Representatives, drive service levels and KPIs, and ensure a superior customer experience across phone, email, and other channels.
Customer Care Red Alert Supervisor Rooms To Go.com IncCustomer Care Red Alert SupervisorArlington, TXMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.