Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNFort Worth, TXOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
NewManager on Deck Sun Auto Tire & ServiceManager on DeckPlano, TXThe Manager-on-Deck "MOD" is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. The Manager-On-Deck will be exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials and other hazardous and non-hazardous materials.
NewManager on Deck Driver's Edge Auto RepairManager on DeckPlano, TXThe Manager-on-Deck "MOD" is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. The Manager-On-Deck will be exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials and other hazardous and non-hazardous materials.
Nurse Manager - Labor and Delivery Medical City DallasNurse Manager - Labor and DeliveryFrisco, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. The Nurse Manager of Labor and Delivery identifies the cost-effective systems needed to support the business of the department taking into account business trends, resource availability and changes in customers.
NewSenior Manager, Product Strategy and Offer Management (Workplace Services) Charles SchwabSenior Manager, Product Strategy and Offer Management (Workplace Services)Westlake, TXThe Senior Offer Manager will balance near-term delivery with long-term strategy, proactively manage tradeoffs between financial wellness, sponsor and consultant needs, and establish shared governance and KPI reporting to track progress and outcomes. • Demonstrated experience owning and evolving offers for multiple audiences (e.g., end clients and intermediary influencers), including aligning value propositions, roadmaps, and success metrics.
Manager, SAP S4 Public Cloud P2R/EPPM Lead KPMGManager, SAP S4 Public Cloud P2R/EPPM LeadDallas, TX$145,350–$253,230 / yearQualifications: Minimum of six years of recent external management consulting experience, including at least Two full lifecycle SAP S/4HANA Public Cloud implementation with core responsibility for Enterprise Portfolio and Project Management (EPPM), demonstrating the ability to support stakeholder engagement and contribute to business and delivery outcomes. Responsibilities: Lead Enterprise Portfolio and Project Management (EPPM) workstreams within SAP S/4HANA Public Cloud transformation programs, supporting customer, internal, and investment project scenarios across Project to Result (P2R) and Professional Services environments, and participating in implementation lifecycle activities and solution reviews.
Senior Manager, Benefits Consulting KPMGSenior Manager, Benefits ConsultingDallas, TX$94,905–$242,075 / yearBachelor's degree from an accredited college/university; Licensed CPA, EA, JD/LLM or completion of one of the advanced degrees or professional designations: MBA, ASOA, ENR ACT,FSA, CBP, CCP, CEBS, CPP or GPHR, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Responsibilities: Play a supportive role in the design and management of employee benefit plans to a complex client base; plan analysis, design, cost mitigation, vendor procurement, benchmarking and other related requests included in projects.
Senior Portfolio Manager First Horizon BankSenior Portfolio ManagerDallas, TXHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Partnering closely with Relationship Managers, this role leads the structuring, underwriting, origination, renewal, and servicing of credits; independently prioritizes requests, assesses risk and risk ratings, recommends optimal credit structures, and prepares and presents credit proposals.
Manager, SAP Technical Development -CPI/CIG KPMGManager, SAP Technical Development -CPI/CIGDallas, TXExperience on BTP, CDS Views, AMDP, Workflows, IDOCs, OData, Fiori, BADIs, BAPIs, REST/SOAP APIs, and modern integration patterns; strong verbal and analytical skills with the ability to communicate effectively with both technical and business stakeholders. •Lead the design and deployment of complex integration landscapes using SAP Cloud Platform Integration (CPI / SAP Integration Suite) and SAP Cloud Integration Gateway (CIG) to seamlessly connect SAP S/4HANA with SAP Ariba, other SAP cloud products, and third-party systems.
Manager, SAP S4 Public Cloud Quote to Cash (Q2C) Lead KPMGManager, SAP S4 Public Cloud Quote to Cash (Q2C) LeadDallas, TXDeliver assigned Q2C scope and milestones within SAP S/4HANA Public Cloud programs, collaborating with Finance, Sales, and upstream process leads to ensure accurate invoicing, timely cash application, compliant revenue recognition, and successful period end close. Qualifications: Minimum five years of recent experience in external management consulting, including at least two full lifecycle SAP S/4HANA Public Cloud implementations with direct responsibility for Quote to Cash (Q2C) processes spanning billing, accounts receivable, collections, cash application, and revenue recognition.
Senior Commercial Relationship Manager First Horizon BankSenior Commercial Relationship ManagerFort Worth, TXHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Senior Commercial Relationship Managers at First Horizon target companies with revenues generally from $5 million to $100 million and coordinate with a talented team of treasury management officers, portfolio managers, credit analysts, and support staff to deliver outstanding client experiences.
Manager, Ivalua Source to Pay KPMGManager, Ivalua Source to PayDallas, TXResponsibilities: Act as an Ivalua solution architect accountable for the design and implementation of Ivalua capabilities supporting the Source to Pay (STP) workstream, with a specific focus on Indirect Procurement and Services and Direct Procurement, Direct Material Sourcing, and Intercompany purchasing processes. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewSenior Manager Data Engineering Charles SchwabSenior Manager Data EngineeringSouthlake, TXDemonstrated experience in building scalable data ingestion frameworks to acquire and integrate data from diverse source systems in real-time, near real-time, and batch modes into operational data stores and enterprise data warehouses for downstream consumption. • Design and oversee scalable batch and streaming data pipelines using Java, Spring, Kafka based technologies, and GCP native services (Cloud Run, GKE, Cloud Functions, Pub/Sub, Cloud SQL, Cloud Storage).
Manager, SAP S4/HANA Plan to Inventory (PTI) KPMGManager, SAP S4/HANA Plan to Inventory (PTI)Dallas, TX$145,350–$253,230 / yearResponsibilities: Serve as SAP solution architect responsible for the design and implementation of SAP S/4 HANA capabilities supporting the Plan to Inventory (PTI) workstream; engage in production planning and execution, production master data, MES integration, functional integration with sales order management, procurement, and finance and controlling. Excellent written and verbal communication and presentation skills with the ability to create and sustain meaningful client relationships; able to design and configure SAP S4/HANA Plan to Inventory functionality and provide guidance to offshore teams for any required development related to the PTI functions.
NewSenior Engineering Manager – Platform Engineering (PL) Charles SchwabSenior Engineering Manager – Platform Engineering (PL)Southlake, TXThe Senior Engineering Manager – Platform Engineering leads the design, delivery, and operation of shared technology platforms that power large scale, client facing digital applications across web, mobile, and API channels in a financial services environment. You will coach and develop engineers and senior technical leaders, empower teams to make sound decisions, and ensure consistent, high quality delivery of platforms that directly impact client experience and business outcomes.
NewSenior Manager, Business Strategy, DAFgiving Charles SchwabSenior Manager, Business Strategy, DAFgivingWestlake, TXDAFgiving360™ is an independent nonprofit organization created to increase charitable giving in the U.S. We offer a donor-advised fund program and related philanthropic tools and guidance that empower donors to incorporate charitable planning into their everyday lives and make a bigger difference in the world. Manager will also be responsible for assessing the efficacy of current state business processes, proposing future state enhancements, identifying technology opportunities to automate workflows, and informing optimal target operating models to drive operational excellence.
NewSenior Technology Project Manager - Corporate Real Estate Charles SchwabSenior Technology Project Manager - Corporate Real EstateWestlake, TXWorking across multiple projects simultaneously, you will translate business needs into practical technology and infrastructure solutions, oversee project planning and execution, manage project budgets and risks, and facilitate stakeholder communication throughout the project lifecycle. Schwab’s Corporate Real Estate (CRE) organization is seeking a Senior Technology Project Manager to lead technology-focused real estate construction projects across retail, service center, and office environments.
NewSenior Manager, Retail Managed Accounts Offers Charles SchwabSenior Manager, Retail Managed Accounts OffersWestlake, TXSchwab Investment Platforms, Solutions, and Strategy (SIPSS) brings together Schwab’s investment platforms, product solutions, and product strategy teams to set strategic direction and drive investment across Schwab’s managed accounts, third party platforms, digital advice, and emerging capabilities. These initiatives include addressing changing industry trends, evolving our business and economic model, pursuing market growth opportunities, intended to significantly enhance and expand our ability to meet our clients’ needs for Managed Accounts, including evolving our platforms to be more modern and competitive.
NewBusiness Intelligence Manager - Manheim Client Consulting Cox AutomotiveBusiness Intelligence Manager - Manheim Client ConsultingRichardson, TX$101,500–$169,100Serves as a primary analytical point of contact for assigned National Commercial and National Dealer & National Commercial accounts, delivering performance insights through QBRs, account reviews, and ad hoc analysis spanning auction activity, MMR retention, pricing efficiency, and channel performance. Working across National Commercial and National Dealer accounts, this role designs and executes sophisticated analytical frameworks, develops and maintains enterprise data queries and reporting pipelines, and delivers compelling data narratives to business stakeholders.
NewManager, Corporate Strategy Charles SchwabManager, Corporate StrategyWestlake, TXThe group leads several key functions for Schwab to support informed decision making, including leading key strategic initiatives for our executives, maintaining perspectives on broader industry trends and Schwab’s competitive landscape, and supporting the annual corporate strategic planning cycle. The group is one of the main intake valves for high caliber talent at Schwab and provides members with an unparalleled opportunity to define and work on Schwab’s most critical strategic opportunities while gaining visibility among Schwab’s senior leadership.
NewManager, Data Engineer - PySpark KPMGManager, Data Engineer - PySparkDallas, TXLead multi-disciplinary and cross-functional teams to rapidly iterate models and results to refine and validate approach ; Lead team in a fast-paced and dynamic environment with both virtual and face-to-face interactions; Utilize structured approaches to solving problems, managing risks, and multiple responsibilities using structured approaches for operational excellence; Communicate results to executive level audiences. Proven experience delivering end-to-end analytics and data engineering solutions, including data discovery, cleansing, model development, validation, deployment, and MLOps, with hands-on expertise in Python, PySpark, SQL, Databricks, and Snowflake, while partnering with clients and cross-functional teams to solve complex business challenges and drive measurable outcomes.
On Site Manager/ Recruiter (Bilingual Preferred) Elite StaffingOn Site Manager/ Recruiter (Bilingual Preferred)Lancaster, TexasBy submitting your application, you authorize Elite Staffing, Inc. to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages. For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.
NewInside Sales Representative GEICOInside Sales RepresentativePlano, TX$24.50–$35.61As an Auto Inside Sales Representative, you’ll provide insurance quotes, advise customers on coverage options, convert quotes into new policies, and show the value that comes with being a GEICO policyholder. Product Knowledge: Stay informed about GEICO’s products and identify cross-selling opportunities to assist potential customers. .
NewRoofing Sales Representative – High Earning Potential The Staff PadRoofing Sales Representative – High Earning PotentialPlano, TXThe Staff Pad has partnered with a fast-growing, nationally backed roofing company to hire Roofing Sales Representatives . This is a high-income sales opportunity with uncapped commissions, strong support, and real growth potential.
NewOutside Sales Rep- Paid Weekly- Paid Training Safe Haven SecurityOutside Sales Rep- Paid Weekly- Paid TrainingDallas, TX$65,000–$120,000Requirements: High School diploma or equivalent, valid driver's license, auto insurance, and reliable transportation and willingness to work outside for extended periods in any season. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
ASSISTANT MANAGER BraumsASSISTANT MANAGEREULESS, TX$44,000–$49,000Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week.
ASSISTANT MANAGER (NIGHT) BraumsASSISTANT MANAGER (NIGHT)PLANO, TX$53,500–$56,500Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week.
ASSISTANT MANAGER (DAY) BraumsASSISTANT MANAGER (DAY)ARLINGTON, TX$48,000–$53,000Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week.
STORE MANAGER BraumsSTORE MANAGERBURLESON, TX$85,000–$92,000General Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. •Teaching, coaching and providing leadership to the store crew members and ensures that unit goals are achieved.
NewAssistant Store Manager - Customer Experience PetSmartAssistant Store Manager - Customer ExperienceFort Worth, TX$50,000–$70,000.01 / hourCustomer Service Manager, Control Center - DFW Customer Service Manager, Airport Workforce Management Customer Experience Manager, Concierge Desk Fort Worth, TX $50,000.00-$70,000.00 7 months agoFort Worth, TX $75,000.00-$95,000.00 1 week agoFort Worth, TX $97,327.00-$126,720.00 3 weeks agoEvening Customer Service Exit Booth Agent - DFW Airport Customer Experience Coordinator - Fort Worth, TX Fort Worth, TX $41,600.00-$52,000.00 1 week agoCommunity Associate, Common Desk, Fort Worth Customer Experience Manager - Victoria's Secret - North East Mall - Hurst, TX Fort Worth, TX $47,175.00-$63,825.00 18 hours agoFort Worth, TX $63,000.00-$69,000.00 1 week agoDallas-Fort Worth Metroplex $70.00-$80.00 3 weeks agoNorth Richland Hills, TX $13.00-$15.00 4 weeks agoCustomer Experience Representative, Advanced Services Customer Service Representative - State Farm Agent Team Member Fort Worth, TX $34,000.00-$75,000.00 9 months agoWe're unlocking community knowledge in a new way. Assistant Store Manager - Customer Experience Join to apply for the Assistant Store Manager - Customer Experience role at PetSmartAssistant Store Manager - Customer Experience 1 week ago Be among the first 25 applicantsJoin to apply for the Assistant Store Manager - Customer Experience role at PetSmartGet AI-powered advice on this job and more exclusive features.
Voice of the Customer Intelligence Manager, Customer Experience and Engagement Jones Lang LaSalle IncVoice of the Customer Intelligence Manager, Customer Experience and EngagementDallas, TXMonitor key metrics to identify trends impacting business performance and proactively surface emerging signals across surveys, tools, and campaigns - defining data-driven approaches to uncover new insights before they're requested. Experience synthesizing insights across multiple data sets including surveys, product analytics, campaign metrics, and customer support data, translating findings into clear visualizations using BI tools such as Amazon QuickSight, Tableau, or similar.
Customer Experience Manager, Advanced Services Robinhood Markets IncCustomer Experience Manager, Advanced ServicesTX$110,500–$130,000 / yearDevelop deep subject matter expertise in Options, Margin, Futures, and Prediction Markets to effectively lead and resolve technical customer queries. You will be responsible for driving performance, coaching team members, and ensuring regulatory compliance with a core focus on Equities, Options, Margin, Futures outrights, and Prediction Markets.
Customer Experience Manager, Money Robinhood Markets IncCustomer Experience Manager, MoneyTX$110,500–$130,000 / yearHere's what we expect from them: Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.
NewCustomer Service - Operations Manager, Customer Experience Gat Airline Ground SupportCustomer Service - Operations Manager, Customer ExperienceDallas, TXReview all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary report, pay change notices, employee evaluations, work orders, or any other local reporting medium. Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment updates and timely repair, participate in employee shift briefings and customer shift briefings or team meetings as required.
Customer Experience Manager at Thousand Oaks Billingsley CoCustomer Experience Manager at Thousand OaksThe Colony, TXSpecializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. Proactively manage resident retention by addressing renewal opportunities, engaging with residents about their needs, and working to secure renewals in a timely and effective manner.
NewCustomer Experience Manager Five BelowCustomer Experience ManagerFort Worth, TexasAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerKeller, TXIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
Customer Experience Manager Part Time The Michaels Companies IncCustomer Experience Manager Part TimeAllen, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager Full-Time The Michaels Companies IncCustomer Experience Manager Full-TimeAllen, TXIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerGarland, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail Customer Experience Manager The Michaels Companies IncRetail Customer Experience ManagerPlano, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Customer Experience MGR (Nights and Weekends) The Michaels Companies IncPT Customer Experience MGR (Nights and Weekends)TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager, Sr Huntington Bancshares IncCustomer Experience Manager, SrDallas, TXWhat Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.
Customer Experience Manager at Thousand Oaks Build your future with us.Customer Experience Manager at Thousand OaksThe Colony, TexasEffectively handle and resolve resident and prospective resident concerns, demonstrating empathy and facilitating solutions with a focus on achieving one-touch resolution whenever possible to ensure a seamless customer experience. · Proactively manage resident retention by addressing renewal opportunities, engaging with residents about their needs, and working to secure renewals in a timely and effective manner.
Customer Experience Assistant Manager Brilliant EarthCustomer Experience Assistant ManagerDallas, TexasThe Customer Experience Assistant Manager for our Dallas showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call!
NewStore Manager - Fandom & Customer Experience Leader roleStore Manager - Fandom & Customer Experience LeaderArlington, TXRole, Inc. is looking for a Store Manager in Arlington, Texas, who will lead the store in achieving sales targets and excellent customer service. The ideal candidate should have retail management experience, strong communication skills, and a passion for pop culture.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerIrving, TXYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Experience Assistant Manager Brilliant Earth Group IncCustomer Experience Assistant ManagerDallas, TX$55,000–$60,000 / yearPosition Overview: The Customer Experience Assistant Manager for our Dallas showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call!
Sr. Manager, Customer Experience Match Group IncSr. Manager, Customer ExperienceDallas, TX$145,000–$165,000 / yearThe department includes moderation and customer service operations, strategic support through teams like policy, knowledge management, customer experience, analytics, and delivers on key Trust and Safety and Customer Care KPIs. We Could Be a Match if You Have: 5+ years of experience in Customer Experience, Operations, or Knowledge Management, with a track record of building, mentoring, and scaling high-performing workflows or teams.
NewPrincipal Technical Product Manager (Customer Readiness & Experience) Caterpillar IncPrincipal Technical Product Manager (Customer Readiness & Experience)Irving, TX$147,760–$240,110 / yearWorking closely with Product, Engineering, Sales, Deployment, Operations, and Customer Success teams, this role ensures autonomous solutions are delivered to the right customers at the right time with the appropriate level of readiness, support, and business value realization. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze customer needs, business priorities, operational readiness, risks, and deployment constraints to reach productive decisions based on informed judgment.