1,500 Results for

Customer Service Supervisor Jobs in Billerica, MA

Jobs

North Chelmsford, MA30+ days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Marlborough, Massachusetts11 days ago

$110,000–$120,000 Per Year
Full-time

The Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.

New!

Brentwood, NHToday

License or Certification: SBDI certification required; Commercial Driver’s License with Passenger and School Bus Endorsements required; Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software. Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.

Waltham, MA12 days ago

$115,000–$150,000

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. The clients here are mostly very successful business, and the tax work primarily supports these business owners, their families and related business and charitable entities.

New!

Burlington, MAToday

$19–$20 Per Hour

As a supervisor and a part of our front-end staff, you will lead employees by example by proactively approaching and offering help to customers, bringing in and organizing shopping carts from the outside parking lot, and helping to run register as necessary to minimize customer wait time. At Wegmans, our employees are ambassadors of incredible customer service and strive to answer questions, solve problems, and assist in a variety of ways.

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Peabody, MA4 days ago

$40,000–$50,000 Per Year

See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

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East Boston, MAToday

$60,000–$64,000 Per Year

The position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and Material cost controls. Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.

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Canton, MA1 day ago

$23.25–$23.25

This role ensures all security operations run smoothly, post orders are followed, staff are properly trained, and client expectations are met. The Security Supervisor is responsible for overseeing Security Officers and Lead Officers at assigned client site(s).

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Dedham, MA1 day ago

$44,811.46–$62,735.83

Supervise service staff and meal service in all Restaurants and Retail areas including Traditional Assisted Living, Memory Support Assisted Living, Independent Living and Retail to ensure prompt and courteous service, quality presentation, and that all foods are prepared to residents liking and satisfaction. Perform the day to day operations of the department including but not limited to; employee scheduling, ordering, interdepartmental communication with Marketing and the Food and Beverage teams as well as frequent correspondence with clients regarding banquets and events.

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Quincy, MAToday

This role oversees a team responsible for delivering highly available, secure, scalable, and compliant infrastructure platforms supporting enterprise applications and business services. The Manager drives platform modernization, operational excellence, automation, and infrastructure lifecycle management while ensuring alignment with enterprise architecture, cybersecurity, and business objectives.

New!

Quincy, MAToday

The Manager oversees enterprise backup platforms, storage infrastructure, disaster recovery testing, data migration initiatives, and regulatory compliance requirements while driving continuous improvement, operational excellence, and technology modernization. The Manager, Storage & Data Protection Services, is responsible for the leadership, governance, administration, and strategic direction of the organization's enterprise storage, backup, recovery, and disaster recovery services.

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Manchester, NH3 days ago

Located in the heart of New England, Manchester is also conveniently located within an hour’s drive of Boston, an hour from the Atlantic Ocean and less than two hours from New Hampshire’s scenic White Mountains, Lake Winnipesaukee and the many other well-known vacation destinations in Maine, Vermont and Massachusetts. Join our multinational team of exceptional and dedicated employees around the world and work on challenging and rewarding projects, grow your skills, and advance your career all while making a positive difference in the lives of our customers.

Exeter, NH7 days ago

Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. The Production Supervisor will provide hands-on leadership to shop floor employees, drive accountability for safety, quality, productivity, and 5S initiatives, and support continuous improvement efforts throughout the operation.

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Wilmington, MA2 days ago

As a Plant Operations Supervisor, you will be responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money.

New!

Braintree, MA1 day ago

Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re billable activityEnsure data integrity in the Shop Management Online system.

New!

Braintree, MA1 day ago

Tewksbury, MA10 days ago

$70,000–$80,000

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

Woburn, MA14 days ago

$16–$16.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Peabody, MA14 days ago

$17.25–$17.75 Per Hour

Middleton, MA14 days ago

$17.25–$17.75 Per Hour

New!

Waltham, MA2 days ago

$106,000–$132,200

Coordinate base-building work and office renovations/tenant improvements (e.g., office reconfigurations, conference room upgrades); attend project meetings, track commitments, and escalate risks/issues as needed. You’ll lead a hands-on team supporting HVAC, electrical, building, and grounds functions; coordinate vendors and contractors; and help manage operating and capital work to keep the workplace safe, reliable, and customer-ready.

Bedford, NH14 days ago

$15.50–$16 Per Hour

New!

Boston, MA4 days ago

$32–$32

Supervise and participate in the production, preparation, and presentation of all foods for unit(s) as assigned by the Aramark Executive Chef to ensure that a consistent quality product is produced. ? BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

Methuen, Massachusetts14 days ago

Full-time

Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

Bedford, New Hampshire18 days ago

Full-time

Capstone is a leading North American supply chain solutions partner with more than 500 operating locations, 14,500 associates, and 60,000 carriers. You will learn to represent Capstone with our Partners, manage day to day activates with associates, all the while ensuring that safety and productivity are always the focus.

New!

BEDFORD, NH1 day ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

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BEDFORD, NH1 day ago

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BEDFORD, NH1 day ago

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Boston, MA1 day ago

$68,000–$83,000

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

New!

South Boston, MA3 days ago

BASIC FUNCTION: Accountable for the overall store operation in a manner consistent with our company mission and achieve the highest level of profitability through proper management of facilities, inventories, budgets, employees, and transportation and safety programs while meeting company objectives and customer requirements. Insure effective operation of programs in following areas: quality control, waste control, safety, production incentives, preventative maintenance, inventory control, housekeeping, and employee staffing and training.

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BEDFORD, NH1 day ago

New!

Natick, MA5 days ago

$18.25–$22.25

What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.

South Weymouth, Massachusetts30+ days ago

Working side by side with the team, the Customer Service Supervisor will interact directly with the clients as well as be a part of our leadership team working to develop and drive hospital initiatives to continue to make us a premier 24-hour emergency/referral/multi-specialty and general practice. The CSR is the pivot around which the hospital operates and is responsible for: • Providing excellent client service including: greeting visitors warmly, answering telephones, and guiding clients and their pets to exam rooms.

Manchester, New Hampshire10 days ago

The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems.

Everett, MA30+ days ago

$16–$22.20 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Saugus, MA30+ days ago

$19.50–$30.25 Per Hour

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

Dorchester, Massachusetts30+ days ago

This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.

Dorchester, MA30+ days ago

Customer Service Supervisor in Dorchester, Massachusetts, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia 30339 United States.

Newtonville, MA30+ days ago

$17.50–$30.20 Per Hour

In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.

manchester, NH30+ days ago

PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.

south weymouth, MA30+ days ago

Would you like to consider the job categories below? ba86b78748704366a022babea42b9c4e. Take a look at our job opportunities No results for "${pageStateData.searchKeyword}"

boston, MA30+ days ago

$17.50–$30.20 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.

Nashua, New Hampshire30+ days ago

Malden, MA30+ days ago

$109,000–$128,000 Per Year

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). This may include oversight and/or collaboration with Construction Personnel, Field Operations Personnel, External Contractors, Gas Emergency First Responders, Service Persons, Mark-out Personnel, and other company or contractor employees on National Grid job sites, in a cost-effective manner.

Charlestown, MA30+ days ago

$17.50–$30.20 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

Salem, NH26 days ago

$16.50–$30.20 Per Hour

Quincy, MA10 days ago

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. You will lead a high-performing team through ongoing transformation initiatives, champion digital innovation and drive meaningful improvements that positively impact customers, commercial partners and business results.

Hudson, NH24 days ago

Summary: The Customer Care Supervisor is responsible for leading and developing a high-performing team of call center agents with a strong emphasis of First Contact Resolution. Coaching & Training: Skilled at training team members utilizing multiple training techniques and providing continuous training, growth, and mentorship.

Nashua, NH30+ days ago

$21.25–$26.57 Per Hour

Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.

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Customer Service Supervisor Jobs in Billerica, MA

Customer Service Representative Hajoca Corporation

Help Desk Supervisor Ken`s Foods

Safety & Training Supervisor Summit School Services

Tax Supervisor Kforce Inc.

Lot Attendant Supervisor Wegmans

Medicare Sales and Customer Services Manager Brooksby Village by Erickson Senior Living

Dishroom Supervisor gategroup

Site Supervisor| Part time| $23.25/hr Securitas

Dining Room Supervisor Hebrew SeniorLife

Manager, Platform Services (Virtualization, Operating Systems & Middleware) Santander Holdings USA Inc

Manager, Storage & Data Protection Services Santander Holdings USA Inc

Material Handling & Logistics Supervisor Gentex Corporation

Production Supervisor - 2nd Shift (4 day work week!) Costello April Design Inc

Operations Supervisor - 2nd Shift CHEP

Shift Supervisor - 2nd Shift Ryder System

Operations Supervisor - 2:30pm- 12am Ryder System

Patient Services Manager - Food Service Aramark

Customer Expierience Coordinator TJ Maxx

Customer Experience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

HVAC Facilities Supervisor FM

Customer Experience Coordinator Marshalls

Culinary Supervisor Aramark

Warehouse Supervisor Capstone Logistics LLC

Operations Supervisor Capstone Logistics LLC

Environmental Services Department Manager Healthcare Services Group, Inc.

Environmental Services Manager Healthcare Services Group, Inc.

Director of Environmental Services Healthcare Services Group, Inc.

Banquets Manager Marriott International, Inc

Assistant Operations Manager K44 Consulting LLC

Lead Housekpeeing Manager Healthcare Services Group, Inc.

Sales Manager (Part Time) Carter's

Customer Service Supervisor (overnights) VCA Animal Hospitals

Customer Service Supervisor Piedmont Airlines

CUSTOMER SERVICE SUPERVISOR (PART TIME) The Michaels Companies Inc

Full-Time Customer Service Supervisor Kohl's Corp

Customer Service Supervisor Floor & Decor

Customer Service Supervisor Floor & Decor Holdings Inc

Customer Service Supervisor - Full Time Whole Foods Market Inc

Retail Customer Service Supervisor PetSmart LLC

Customer Service Supervisor (overnights) VCA Inc

Customer Service Supervisor - Part Time Whole Foods Market Inc

Customer Service Supervisor FT N. Nashua TJMaxx The TJX Companies

Supervisor, Customer Meter Services National Grid Plc

Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market Inc

New Store - Customer Service & E-Commerce Supervisor - Full Time - Salem, New Hampshire - Opening Summer 2026 Whole Foods Market Inc

Sales Support Supervisor, US Customer Care Boston Scientific Corp

Customer Care Supervisor Vital Records Control

Customer Experience Supervisor I - Pheasant Lane Mall Catalyst Brands LLC

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