Marketing Specialist MONTERRA CREDIT UNIONMarketing SpecialistRedwood City, CA$33–$39 / hourThe Marketing Specialist leverages campaigns and channels that support card acquisition and utilization, digital engagement, and new member growth, ensuring the effective and timely execution of marketing tactics through automated platforms such as Visa Campaign Solutions, SMS/text automation, the website content management system, and other communication channels with the goal of increasing product penetration, member engagement, and overall usage of Monterra Credit Union’s products and services. As a member of Monterra Credit Union’s Marketing Team, the Marketing Specialist supports growth across the Credit Union’s core products and services, including credit and debit cards, membership, auto and mortgage lending, and other offerings.
Litigation Specialist JobotLitigation SpecialistSan Jose, CA$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We believe the strongest results are achieved when attorneys and legal support professionals work together seamlessly to move cases forward and deliver outstanding outcomes for clients.
Legal Billing Specialist (E-Billing) JobotLegal Billing Specialist (E-Billing)San Francisco, CARemote$70,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you thrive in a fast-paced environment, are well-versed in legal billing platforms, and excel in managing e-bill submissions and audits, this is an exciting opportunity to bring your skills to a dynamic and supportive team.
Sr Clinical Solution Specialist Medline IndustriesSr Clinical Solution SpecialistSan Francisco, CA$79,000–$119,000 / yearFull timeThe position would require the ability to provide end user insight to urology process enhancement and improvement opportunities, link clinical practice with products and programs, and build strategic alliances with customers and sales representatives as it relates to executing successful value add programs.Job Description. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Bilingual Customer Service Representative - Mandarin-English TTECBilingual Customer Service Representative - Mandarin-EnglishSan Francisco, CAWork directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Bilingual Customer Service Representative – Cantonese-English TTECBilingual Customer Service Representative – Cantonese-EnglishSan Francisco, CAWork directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.
NewInventory Specialist Whole Foods MarketInventory SpecialistCampbell, CA$19.50–$30.20 / hourli>Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Customer Service Representative - Work From Home American Income LifeCustomer Service Representative - Work From HomeSan Jose, CA$40,000–$50,000 / yearFull timeWe are a growing organization dedicated to helping individuals and families access benefit programs that strengthen their long-term financial security. Our focus is on delivering honest guidance, maintaining professionalism, and ensuring every member we work with receives a supportive and positive experience.
Customer Service Specialist AbbottCustomer Service SpecialistLivermore, Californiali>Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day) .
Customer Service Specialist Abbott LaboratoriesCustomer Service SpecialistLivermore, CA$25–$50 / hourOur portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
NewCustomer Service Specialist - Commercial Department OrkinCustomer Service Specialist - Commercial DepartmentSouth San Francisco, California$20–$24.50 / hourli>Orkinis financially stable and growing as the largest subsidiary of Rollins(NYSE: ROL), headquartered in Atlanta, GA. https://www.youtube.com/watch?app=desktop&v=c8sA3tJt-MU&feature=youtu.be].
Customer Service Specialist Crane Pest Control IncCustomer Service SpecialistSanta Clara, CA$24–$25 / hourFounded in 1935, Crane is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistSan Francisco, CaliforniaRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
NewCustomer Service Specialist (Ecommerce) (Remote) VASLCustomer Service Specialist (Ecommerce) (Remote)California, CaliforniaRemoteul style="margin:0px 0px 0px 1.6rem;padding:0px;border-color:rgba( 0 , 0 , 0 , 0.9 );border-style:none;border-width:0px;font-size:14px;vertical-align:baseline;background:none 0% 0% / auto repeat scroll padding-box border-box rgb( 255 , 255 , 255 );font-family:'-apple-system' , 'system-ui' , 'blinkmacsystemfont' ,">Respond to customer inquiries via email, phone, and chat. We’re looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience.
Customer Service Specialist MillerKnollCustomer Service SpecialistSan Francisco, CaliforniaWe frequently post new opportunities and encourage prospective candidates to check back often for new postings.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.
Customer Service Specialist California State UniversityCustomer Service SpecialistCAp>Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf.
Customer Service Specialist - Pleasanton, CA Calyxo IncCustomer Service Specialist - Pleasanton, CAPleasanton, CARemote$28.46–$33.65 / hourBy managing order workflows, resolving service issues, and supporting related processes such as account setup and equipment tracking, this position plays a critical role in driving operational efficiency and supporting overall business success. Summary: This role serves as the primary point of contact between customers, sales, and internal teams, ensuring accurate and timely order fulfillment while maintaining high levels of customer satisfaction.
Store Customer Service Specialist Sherwin-Williams CoStore Customer Service SpecialistSanta Clara, CAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistLivermore, CAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist - Part Time (Freedom) Sherwin-Williams CoStore Customer Service Specialist - Part Time (Freedom)CAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Store Customer Service Specialist - Part Time (Morgan Hill) Sherwin-Williams CoStore Customer Service Specialist - Part Time (Morgan Hill)Morgan Hill, CAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service / Insurance Specialist CbCustomer Service / Insurance SpecialistSunnyvale, CaliforniaYou take pride in providing value & building trust within the Latino community specifically around our core pillars of Education, Confidentiality, and Quality Customer Service along with the greater community at large. · Personal mentorship from forward thinking, modern best practice agents with over 100 years of combined experience who understand your success is the agency’s success!
Recreation Specialist II - Customer Service ($21.61/hour - $29.17/hour) Hayward Area Recreation and Park DistrictRecreation Specialist II - Customer Service ($21.61/hour - $29.17/hour)Hayward, CA$21.61–$29.17 / hourDuties include but are not limited to the following: • Plans, organizes and conducts classes in specialty fields for groups of various ages and interests; develops course content and designs course materials • Serves as a subject matter expert and trains subordinates within a specialty field • Stimulates interest and appreciation for the specialty field • Maintains and operates specialized equipment; procures supplies for classes • Provides technical guidance to students by demonstrating methods and conducting training in an area of specialty • Maintains control of classes or groups • Addresses participant complaints; communicates with parents and/or participants regarding the complaint; takes action to resolve the complaint based on policy and procedure and within limits of authority • Maintains records of participation and collects participant fees • Implements and monitors District procedures regarding the safety of participants • Performs administrative duties such as attending/ staff meetings, preparing reports, and monitoring expenditures; administers program budgets and contracts • At all times, demonstrates cooperative behavior with colleagues, supervisors and the public • Performs other duties as assigned. Who You Are You thrive in a fast-paced, people-focused environment and bring: • A genuine passion for helping others • Strong organizational skills and attention to detail • The ability to multitask and pivot smoothly throughout the day • Confidence working independently and collaboratively • Prior experience in customer service and/or clerical support • Bilingual proficiency in English and Spanish (highly desired) - the ability to clearly speak and write in both languages is a tremendous asset in serving our diverse community You understand that customer service isn't just answering questions - it's creating positive experiences.
Bilingual Customer Service and Rebate Processing Specialist Resource InnovationsBilingual Customer Service and Rebate Processing SpecialistSan Francisco, CA$17–$18li>Reliable high-speed internet service and the ability to maintain a secure, consistent home internet connection that supports daily job responsibilities, including video conferencing, collaboration tools, and other work-related systems is required. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.
Insurance Specialist/Customer Service Marthas Travel and Income Tax Service CorpInsurance Specialist/Customer ServiceSunnyvale, CAYou take pride in providing value & building trust within the Latino community specifically around our core pillars of Education, Confidentiality, and Quality Customer Service along with the greater community at large. · Personal mentorship from forward thinking, modern best practice agents with over 100 years of combined experience who understand your success is the agency’s success!
Customer Service Representative AbbottCustomer Service RepresentativeLivermore, Californiali>Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day) .
Customer Service Representative Abbott LaboratoriesCustomer Service RepresentativeLivermore, CA$25–$50 / hourOur portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
Customer Service Representative Ultimate Staffing ServicesCustomer Service RepresentativeSan Francisco, California$22–$23.50 / hourYou will provide timely assistance, connect users to appropriate resources, and collaborate closely with internal team members and regional partner organizations to ensure positive client outcomes. We are seeking a Customer Success Assistant who is enthusiastic, thoughtful, and customer‑focused, with strong problem‑solving and communication skills.
Customer Service Representative [Mandarin Required] Think Academy USCustomer Service Representative [Mandarin Required]Cupertino, Californiadiv class="ql-divide ql-long-3664852 ql-authorBlock-3664852 ql-embed-selected">Customer Support Operations Support customer communication systems by: Managing small-group communication via communication platform. System & Data Management Maintain and manage backend operational systems related to: Teacher teaching-hour tracking .
Customer Experience Specialist Caesarstone LtdCustomer Experience SpecialistSan Leandro, CAThis role will be responsible for ensuring orders are processed and fulfilled with excellent customer service, in partnership with our sales and operations colleagues, with a primary focus on assisting all customers - internal and external - in a friendly and expeditious manner and educating customers on alternative solutions/materials as required. WHAT WE OFFER: Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following: The base rate for this role is between $24.00 to $30.00 (Geo II Northern California) plus team result based performance bonus opportunities.
NewCustomer Service Representative J.F. Shea Family of CompaniesCustomer Service RepresentativeSan Jose, CAWith a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washingtonand an amazing pipeline of future projects—Shea Properties can help you find your awesome. Creates amenities to acknowledge new babies, weddings, and any other special resident highlights as approved and directed by the Community Manager or Assistant Community Manager.
Customer Service Representative Fortiss LLC / Parkwest CasinosCustomer Service RepresentativeLivermore, CaliforniaThe Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. Responsibilities: A successful Customer Service Representative will be able to establish and change (lower and rise) betting limits to maximize on table game revenue.
Customer service representative TaylortravelscoCustomer service representativeSan Francisco, CaliforniaYour role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At Taylor Travels co Travel Agency USA, based in United States we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Customer Support Specialist Demo160: Core Template TEMCCustomer Support SpecialistSan Francisco, Californiap style="margin:0px">Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Overview: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Service Representative Bellows Plumbing, Heating, Cooling & ElectricalCustomer Service RepresentativeSanta Cruz, CA$20–$26.75 / hourp>Bellows Plumbing, Heating, Cooling & Electrical is an opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR) .
Customer Care Specialist III Saia IncCustomer Care Specialist IIISan Jose, CA$23.20–$28.35 / hourli>Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Delivers escalated support to customers while working closely with terminal operations to resolve disputes, scheduling conflicts, and service concerns.
NewSr Customer Service Representative Genuine Parts CompanySr Customer Service RepresentativeNewark, CaliforniaLet us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest! Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistGilroy, CA$19.20–$28.80 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors bringing our mission to accelerate the worlds transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Experience Specialist - Nordstrom Local Fillmore Nordstrom IncCustomer Experience Specialist - Nordstrom Local FillmoreSan Francisco, CA$23.40–$24.35 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistBurlingame, CA$19.20–$28.80 / hourul>For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the worlds transition to sustainable energy to life.
Enterprise Customer Support Specialist PerplexityEnterprise Customer Support SpecialistSan Francisco, Californiali>Demonstrated strength in critical thinking, rapid context-switching, and ruthless prioritization when juggling multiple escalations1. Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in.
Customer Onboarding Specialist (San Francisco) Perfect VenueCustomer Onboarding Specialist (San Francisco)San Francisco, Californiap style="min-height:1.5em">Private events and catering can significantly increase restaurant and event space revenue, but many venues are stuck using outdated, error-prone manual processes - unlike the sophisticated software employed by large chains. Perfect Venue is leveling the playing field by offering local restaurants and venues an affordable, user-friendly, event management tool to help local them compete with big chains.
NewCustomer Experience Specialist Twitch Interactive IncCustomer Experience SpecialistSan Francisco, CA$80,400–$104,900 / yearp>In this role you will be focusing on addressing a wide range of complex and high-touch user issues by leveraging your expertise in order to enhance the overall customer experience, contribute to strategic initiatives, and ensure that the voice of the user is consistently represented with product and engineering teams. Twitch has a positive, diverse, and supportive culture - Our global team is constantly iterating, solving problems, and working together to empower people around the world to better the Twitch community and connect in meaningful ways.
NewCustomer Experience Specialist Amazon.com IncCustomer Experience SpecialistSan Francisco, CAp>In this role you will be focusing on addressing a wide range of complex and high-touch user issues by leveraging your expertise in order to enhance the overall customer experience, contribute to strategic initiatives, and ensure that the voice of the user is consistently represented with product and engineering teams. Twitch has a positive, diverse, and supportive culture - Our global team is constantly iterating, solving problems, and working together to empower people around the world to better the Twitch community and connect in meaningful ways.
Sr. Mgr, Customer Success for Observability & Security, AWS Specialist and Partner Organization Amazon.com IncSr. Mgr, Customer Success for Observability & Security, AWS Specialist and Partner OrganizationMountain View, CAYou will work closely with the Observability & Security Service and GTM teams, as well as Partners and Professional Services, to support and amplify service adoption plays across through direct and partner led engagements and by enabling the broader AWS Field to leverage best practices established by your team. Build and sustain strategic partnerships with AWS Service teams, Security GTM, Observability/CloudOps GTM, Solutions Architecture, Professional Services, and AWS Partner teams to deliver coordinated, customer-centric outcomes across the full lifecycle.
Pressure Injury Prevention Customer Success Specialist (NorCal) Smith & Nephew PlcPressure Injury Prevention Customer Success Specialist (NorCal)CA$75,000–$85,000 / yearp>You'll serve as the front-line clinical support for high-value LEAF customers, collaborating with LEAF Sales Specialists (LSS), Clinical Resource Specialists (CRS), and Advanced Wound Care teams to onboard new accounts within assigned Integrated Delivery Networks (IDNs). Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/
Customer Support Specialist Conductor, Inc.Customer Support SpecialistSan Francisco, CA$60,000–$67,000 / yearExcellent organizational, written, and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner level users to highly technical users in our tickets as well as knowledge base articles. We are looking for a passionate Customer Support Specialist, who is seeking a customer-centric, results oriented support guru who thrives on providing support through many different channels of communication - including email, phone, chat, and forums.
Senior Scaled Customer Activation Manager | Bill Pay Specialist Ramp Business CorpSenior Scaled Customer Activation Manager | Bill Pay SpecialistSan Francisco, CAp>Ramp's investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
GTS - US Entity - Data Governance Specialist - Customer, Loyalty, Marketing StratAcuity Staffing Partners IncGTS - US Entity - Data Governance Specialist - Customer, Loyalty, MarketingPleasanton, CA$40–$53 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This is a high-impact role supporting customer data strategy at scale, with exposure to cross-functional teams across data engineering, analytics, and business units.
Customer Service Representative - FT Dal-TileCustomer Service Representative - FTSan Jose, California$23.07–$28.04 / hourBase pay is one component of the total compensation package, which may also include incentive compensation, commissions (if applicable), discretionary bonuses, short- and long-term incentives, and company-sponsored benefits. Primary Objective:To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues. Primary Function and Scope:Provides customer account management, which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.