Spanish Speaking Patient Collections Specialist
PrideStaff
- Tracy, CALIFORNIA
- 1 day ago
- $17–$19 Per Hour
- Temporary
Highlights
Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented. · Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
Numbers & Facts
| Location | Tracy, CALIFORNIA |
| Job Type | Temporary |
| Industry | Business Services - Other |
| Salary | $17–$19 Per Hour |
| Company Size | 50 to 99 employees |
| Website | https://www.pridestaff.com/ |
Description
PrideStaff has an immediate opportunity to join our growing client in Tracy, CA. We are currently seeking 3 full-time (M-F 8:00 am-5:00 pm) Patient Collections Specialists. These individuals will be responsible for the following:
* Must be Bilingual (Spanish) *
Job Responsibilities:
· Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
· Contact patients when credit card payments are declined.
· Follow up with refund requests.
· Document all calls and actions are taken in the appropriate systems. Sets next work date if follow-up is needed.
· Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated.
· Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented.
· Document all patient complaints/disputes and forward them to the appropriate person for follow-up.
· Perform other duties as needed.
Qualifications/Skills:
· Must excel in interpersonal communication, customer service and be able to work both independently and as part of a team.
· Must excel in organizational skills.
· Must possess strong attention to detail and follow-through skills.
· Education, Training, and Experience
Required:
High School graduate or equivalent.
Bilingual (Spanish)
Must type 25-45 words per minute.
Hourly Rate Pay Range: $17.00 to $19.00
· Annual Range ($35,360.00 to $39,520.00)
· Example of Annual O/T Range (5 to 10 hours per week @ 50 weeks range $6,375.00 - $14,250+)
· Note: Abundance of O/T Available
Bonus Opportunity
Team Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up to $6k per year)
Profit Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up $6k per year)
Total Compensation Opportunity Examples:
Annual Base Pay: $41,735 (Estimate incl. 5 hrs O/T per week, Low-range Production and Profit Bonus after 3 months)
Annual Mid-Range Pay: $54,315.00 (Estimate incl. 5 hrs O/T per week, Mid-range Production and Profit Bonus)
Annual Top Pay: $57,895.00 (Estimate incl. 5 hrs O/T per week, Max Production and Profit bonus)
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* Must be Bilingual (Spanish) *
Job Responsibilities:
· Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
· Contact patients when credit card payments are declined.
· Follow up with refund requests.
· Document all calls and actions are taken in the appropriate systems. Sets next work date if follow-up is needed.
· Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated.
· Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented.
· Document all patient complaints/disputes and forward them to the appropriate person for follow-up.
· Perform other duties as needed.
Qualifications/Skills:
· Must excel in interpersonal communication, customer service and be able to work both independently and as part of a team.
· Must excel in organizational skills.
· Must possess strong attention to detail and follow-through skills.
· Education, Training, and Experience
Required:
High School graduate or equivalent.
Bilingual (Spanish)
Must type 25-45 words per minute.
Hourly Rate Pay Range: $17.00 to $19.00
· Annual Range ($35,360.00 to $39,520.00)
· Example of Annual O/T Range (5 to 10 hours per week @ 50 weeks range $6,375.00 - $14,250+)
· Note: Abundance of O/T Available
Bonus Opportunity
Team Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up to $6k per year)
Profit Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up $6k per year)
Total Compensation Opportunity Examples:
Annual Base Pay: $41,735 (Estimate incl. 5 hrs O/T per week, Low-range Production and Profit Bonus after 3 months)
Annual Mid-Range Pay: $54,315.00 (Estimate incl. 5 hrs O/T per week, Mid-range Production and Profit Bonus)
Annual Top Pay: $57,895.00 (Estimate incl. 5 hrs O/T per week, Max Production and Profit bonus)
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Compensation / Pay Rate (Up to): $17.00 - $19.00 Per Hour
About Company
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.