3,493 Results for

Customer Care Manager Jobs in Santa Clara, CA

Jobs

San Francisco, CA10 days ago

$120,000–$165,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

San Jose, CA10 days ago

$95,000–$125,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.

MENLO PARK, CA30+ days ago

$150,000–$200,000 Per Year
Full-time
Employee

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Duties: * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

New!

San Mateo, CA4 days ago

$19.95–$24.95 Per Hour

See Sunrise Senior Living Terms & Conditions at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions and Privacy Policy at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.

New!

Fremont, CA3 days ago

With over 30 years of success, a strong team-oriented culture, and partnerships with high-profile clients in industries such as automotive, aerospace, and advanced manufacturing, this is an exciting opportunity to make a meaningful impact while working alongside professionals who value safety, quality, teamwork, customer service, and continuous improvement. CUSTOMER SERVICE MANAGER | CUSTOMER EXPERIENCE MANAGER | ACCOUNT MANAGER | ERP SYSTEMS | EPICOR | PRECISION MANUFACTURING | AEROSPACE MANUFACTURING | SEMICONDUCTOR MANUFACTURING | MEDICAL MANUFACTURING | CUSTOMER RELATIONSHIP MANAGEMENT | TEAM LEADERSHIP | CONTINUOUS IMPROVEMENT.

San Jose, CA30+ days ago

$146,400–$219,600 Per Year
Full-time

Applying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.

New!

ATHERTON, CA1 day ago

$67,405–$87,230

Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. A residential college in the heart of Silicon Valley, just outside San Francisco, Menlo College offers degrees in business and psychology.

Santa Clara, CA10 days ago

$106,480–$145,200 Per Year

The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

Palo Alto, CA10 days ago

$24.64–$33.35 Per Hour

Gott's Roadside, known for its modern approach to creating California-inspired dishes using locally sourced ingredients, is seeking a dedicated and passionate Hourly Manager to join our restaurant team. Support and collaborate with General Manager and Assistant General Managers to create consistently exceptional guest experiences and uncompromisingly quality food.

New!

Sunnyvale, CA1 day ago

$77–$83 Per Hour

This role leverages advanced analytics, forecasting models, and cross-functional collaboration to optimize inventory, balance supply and demand, and drive operational and financial performance across the organization. Leverage advanced analytics, forecasting models, and cross-functional collaboration to optimize inventory, balance supply and demand, and drive operational and financial performance.

New!

San Francisco, CA2 days ago

Remote

$131,035–$196,553 Per Year

The current base salary range for this position is expected to be between $131,035 and $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The ACE will also gain insights from clinical teams and office staff supporting patients with sickle cell disease to further their understanding of the disease burden associated with sickle cell disease and the types of support they need for their patients.

New!

San Francisco, CA2 days ago

$131,035–$196,553 Per Year

New!

San Francisco, CA6 days ago

$77,075–$123,325 Per Year

We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

New!

San Francisco, CAToday

$36.06–$51.44

Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

New!

SAN JOSE, CAToday

$89,250–$115,500

Representing The Good Eating Company, this senior leadership role oversees a high-volume café and extensive catering services within a premier, tech-driven account, cultivating critical client partnerships and shaping a highly specialized workplace food program. This position calls for a strategic, hands-on leader who thrives in a fast-paced, high-expectation technology environment and is passionate about elevating the employee dining experience through creativity, rigorous operational excellence, and a deep commitment to outstanding service.

New!

Hayward, CA6 days ago

$136,615–$218,585 Per Year

You will be responsible for directing the management of multiple locations within an assigned geographic area dedicated to meeting the equipment rental needs of the construction industry, industrial and commercial companies. Collaborate with Branch Managers and Regional Sales team to evaluate market trends, key accounts/customers, business conditions and competitive practices.

San Francisco, CA13 days ago

$68,640–$68,640

This immersive program combines structured learning, functional rotations, and real-world immersion—equipping you with the strategic skills, leadership confidence and business acumen to successfully lead operations for a Fortune 500 organization. Our Operational Strength Program (OSP), beginning July 2026, is designed for ambitious, high-potential leaders ready to master our operations and drive their careers.

New!

Santa Clara, CA2 days ago

$133,100–$181,500 Per Year

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. In accordance with California’s Labor Code Section 432.3, the base salary range for this position is: $133,100.00 - $181,500.00Compensation in other cities and states may vary.

Santa Clara, CA10 days ago

$84,700–$121,000 Per Year

Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.

New!

San Francisco, CA2 days ago

Remote

$131,035–$196,553 Per Year

Following CDISC conventions, oversees or performs eCRF design and annotation, database design specifications; Develop or oversee CRO generation of data edit check specifications (DVS); Participate in user acceptance testing (UAT) of the clinical database, including edit check testing. Function as internal Study Data Manager, overseeing all data management activities performed by CROs including generation and review of metric status and patient tracking reports; ensuring major DM deliverables and milestones are met.

New!

Hayward, CAToday

$77,075–$123,325 Per Year

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.

Sunnyvale, CA30+ days ago

Full-time
Employee

You will directly influence how public agencies manage assets and deliver essential services, turning complex operational challenges into streamlined, sustainable outcomes for communities nationwide. Join a team where your entrepreneurial drive directly impacts infrastructure and public service efficiency, helping agencies build safer, smarter, and more sustainable communities through cutting-edge technology.

Santa Clara, CA25 days ago

What you'll be doing: Deliver worldwide direction and collective accountability for Customer Care operations spanning multiple regions, service channels, and partners, ensuring consistent achievement of performance, quality, and customer experience outcomes. Partner with Human Resources to recruit, onboard, and develop Customer Care leaders and specialists, supporting succession planning, leadership development, and long term talent sustainability.

Mountain View, CA18 days ago

$73.68–$110.52 Per Hour

Collaborates with the Orthopedic & Spine Executive and Clinical Management team to improve the use of evidence-based practice for the Orthopedic & Spine programs and improve clinical outcomes by leading PI projects, developing education modules, and gap analysis. (i.e., interprets "Big Picture" for department and communicates it to staff and other departments, positively influences "group think", holds effective meetings, holds monthly staff meetings, gives clear presentations, excels at both verbal and written communication.).

San Jose, CA30+ days ago

$120,000–$205,000 Per Year

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. This leader will drive AI-enabled planning and execution, foster deep customer-centric partnerships, and champion end-to-end supply chain operations to meet the evolving needs of our retail and etail customers.

Alameda, CA30+ days ago

$19.25–$23.80 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

San Francisco, California30+ days ago

Strong technical aptitude: you reach for technical solutions first, can navigate integrations, APIs, and light troubleshooting, and translate customer needs into clear, actionable specs for engineering. As Customer Success Manager, you'll: Own customer onboarding for a portfolio of Enterprise and Mid-Market customers, driving a clean handoff from sales and fast initial adoption.

San Francisco, CA30+ days ago

$143,400–$210,900 Per Year

We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Act as primary thought partner and influential leader for critical XFN partners (Product, Analytics, eng, Finance), demonstrating strong XFN followership outside of immediate reporting line to accomplish shared goals.

Newark, CA25 days ago

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

Newark, CA9 days ago

$23–$26 Per Hour

San Francisco, CA30+ days ago

Remote

$125,000–$153,000 Per Year

The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. What You'll Add to DigitalOcean: Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.

San Francisco, CA23 days ago

$102,000–$150,000 Per Year

DoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

Fremont, CA30+ days ago

$112,000–$204,000 Per Year

You'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.

Palo Alto, CA30 days ago

$120,000–$160,000 Per Year

A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workatos cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.

San Mateo, CA16 days ago

Managing Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.

San Francisco, California30+ days ago

You can understand complex technical products, troubleshoot data flow issues at a conceptual level, and communicate clearly between technical and non-technical stakeholders. 5+ years in enterprise customer success or account management at a B2B SaaS or fintech company — with real accountability for retention and expansion, not just satisfaction scores.

San Francisco, California12 days ago

Executive audiences and customer/prospects representing Sierra's security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. Build systematic customer intelligence loops that translate the regulatory drivers and recurring concerns across industries and regions such as healthcare, insurance providers, financial services, and global markets into prioritized inputs for the Product, Engineering, and Security GRC roadmaps.

San Francisco, California30+ days ago

Customer Relationship Management: Build and maintain strong relationships with customers, showing care and professionalism by conducting regular check-ins and success calls. This role is critical to reducing churn, building customer relationships and ensuring customers achieve success on TikTok Shop using our platform.

San Francisco, CA30+ days ago

$90,000–$150,000 Per Year

Startup SchoolNewsletterRequests for StartupsFor InvestorsVerify FoundersHacker NewsBookfaceSafeFind a Co-Founder. Companies can test 100+ messaging variants within a month, let AI optimize traffic for winning variants, and walk away with insights without operational setup overhead for every A/B test.

Fremont, CA30+ days ago

$150,000–$180,000 Per Year

We provide cutting edge technology with a comprehensive optical, mechanical, electrical and software integration capabilities enable us to serve the needs of high-density, high-bandwidth, and flexible optical networks. Work with account teams (Sales, Marketing, Product Management, Program Management and Advanced Quality) to meet customer quality requirements including product reliability, compliance, safety certification and manufacturing.

San Jose, California10 days ago

The Customer Experience Assistant Manager for our San Jose, CA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call!

San Francisco, California18 days ago

Remote

You'll build trusted relationships with HR and People leaders, keep members moving through the coaching journey, and bring the partner's perspective into internal conversations about product, operations, and coaching quality. Proactively reach out to partners, members, and internal stakeholders to ensure seats are filled, members are active, and programs are delivering value.

San Francisco, CA11 days ago

Executive audiences and customer/prospects representing Sierras security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. This is a role for someone with 10+ years experience and has done this work at depth before: youll turn Sierras underlying security and compliance posture into assets that accelerate revenue, run the trust-building relationships with our customers security teams, and stand up the automation that lets us scale enterprise growth without scaling headcount one questionnaire at a time.

Santa Clara, CA30+ days ago

$150,000–$160,000 Per Year

Required Qualifications & Skills · Strong experience of working in Technology sector with over $30 Mn budget · 10+ Years of experience in Customer Management roles · Should have strong experience of working with SaaS companies or SaaS platforms · Graduate/Post Graduate Qualification · Strong track record of managing programs and portfolio · Demonstrated portfolio growth with improved profitability. Understand client feedback and ensure that the feedbacks are incorporated in the engagements by delivery teams · Align with customer strategies: Build strong rapport with the customer stakeholders and understand their strategies and key investment areas.

San Mateo, California30+ days ago

Mountain View, CA30+ days ago

$248,750–$282,000 Per Year

Own the Workforce Platform Architecture: Define and evolve the technical architecture for ID.me's Workforce platform, including integrations with HR systems (Workday, ADP, SAP SuccessFactors), payroll providers, government employment databases, and benefits administrators. ID.me is seeking a Tech Lead Manager (TLM) VI to lead the engineering team building solutions for the Workforce domain - including employment verification, employer onboarding, and workforce compliance integrations that help tens of millions of Americans prove their employment status and access benefits they've earned.

San Francisco, CA12 days ago

Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings , with a track record of successful planning and execution of Executive Business Reviews. Above all, you will embed AI-driven optimization into your daily workflows-using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.

San Francisco, California12 days ago

Drive executive presence and relationship depth — model and coach the team on building relationships that go beyond the day-to-day CSM contact, including leading QBRs and ensuring every account has meaningful coverage across clinical, operational, and executive stakeholders. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.

San Jose, California10 days ago

The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

San Francisco, CA13 days ago

In addition to its medical imaging products, Butterfly Embedded is the Company's Ultrasound-on-Chip licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond. We are seeking a Customer Program Manager (CPM) to drive the execution of highly technical customer projects across hardware and software engineering for Butterfly Embedded.

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Customer Care Manager Jobs in Santa Clara, CA

Customer Success Manager Jobot

Account Manager – Specialty Pharmacy (Infusion Therapies) Jobot

House Manager / Personal Assistant Excellence Services, LLC

Care Manager Sunrise Senior Living

Customer Service Manager (Manufacturing) Davron LLC

Oncology Territory Manager, Breast - San Jose Daiichi Sankyo, Inc.

Food Operations Manager 1 Sodexo

Commercial Construction Project Manager HITT Contracting

Hourly Manager Gott's Palo Alto

SIOP Planning Manager Joulé

Senior Manager, Clinical Educator, Sickle Cell Disease - Remote Agios Pharmaceuticals

Senior Manager, Clinical Educator, Sickle Cell Disease Agios Pharmaceuticals

Service Manager United Rentals

Sales Manager, Internet Marriott International, Inc

General Manager 4 - Food Sodexo

District Manager - ROS United Rentals

Manager Trainee - Operational Strength Program Avis Budget Group

Commercial Construction Senior Project Manager HITT Contracting

Commercial Construction Assistant Project Manager HITT Contracting

Senior Manager, Clinical Data Management - Remote Agios Pharmaceuticals

Operations Manager- ROS United Rentals

Regional Sales Manager Mid Market - Local Gov Trimble

Senior Manager, Customer Care- Global Services NVIDIA Corp

Clinical Program Manager, Integrated Care - FT - Days - Integrated Care @ MV El Camino Hospital

Sr. Manager, Customer Account Management Logitech International SA

Customer service manager Full time The Michaels Companies Inc

Customer Success Manager Alex AI

Senior Manager, Customer Experience Partner Success DoorDash Inc

Customer Care Agent Mon-Fri 8am-5pm Vital Records Control

Customer Care Agent Vital Records Control

Manager, Customer Success Engineering DigitalOcean LLC

Customer Success Manager DoorDash Inc

Product Manager, Customer Support Operations Tesla Inc

Senior Customer Success Manager Workato Inc

Mid-Market Customer Success Manager Overjet Inc

Enterprise Customer Success Manager Adapt API

Security GRC Manager: Customer Trust Enablement Sierra

Customer Success Manager Reacher

Lifecycle Marketing Manager (for JustAI customers) Choice AI Inc

Customer Quality Manager Koch Inc

Customer Experience Assistant Manager Brilliant Earth

Mid-Market Customer Success Manager Mento

Security GRC Manager: Customer Trust Enablement Sierra Technologies Inc

Customer Relationship Manager Cognizant Technology Solutions Corp

Mid-Market Customer Success Manager Overjet

Principal Tech Lead Manager - Customer Domains Workforce ID.me Inc

Customer Experience Manager Cloudflare Inc

Manager, Customer Success Team Assort Health

Customer Experience Sales Manager Brilliant Earth

Customer Engineering Program Manager - BFLY Embedded Butterfly Network

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