Customer Service Specialist Jobs in Albany, NY
TTEC
Malta, NY
Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Nesco Resource
$20 - $25
Scotia, NY
This is an exciting opportunity to work alongside a tight-knit group of professionals, helping clients find the perfect products while managing projects from concept through delivery. Join a collaborative, fast-paced team where your ability to manage projects, support sales, and deliver exceptional service will make a real impact.
Jobot
$55000 - $60000
Albany, NY
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Patient Advocate Specialist: The Patient Advocate Specialist will provide education to hospital patients on unique health insurance options to best suite their healthcare needs.
Sinclair Broadcast Group
Schenectady, NY
The Company owns, operates and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest. By identifying new opportunities, building strong client relationships, and delivering impactful solutions, you'll showcase how our multi-media content platforms and digital assets can drive meaningful results for our partners.
Orkin
$20 - $24
Pittsfield, Massachusetts
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Sherwin-Williams Company
Latham, NY
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Domino's
Lee, MA
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.
Nova Travels
Albany, NY
We are seeking a detail-oriented and customer-focused Travel Client Experience Specialist to support clients throughout the planning and preparation of their travel experiences. This role is essential in ensuring that travelers feel informed, supported, and confident, while consistently delivering a high-quality customer experience.
Ethos Veterinary Health
Latham, NY
As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers.
Protective Industrial Products
$19 - $22
Latham, NY
A Problem Solver – You aren’t afraid to jump in and diagnose and resolve problems utilizing department tools, resources, and business judgment, resulting in increased customer confidence with PIP products. This position is responsible for managing general customer concerns which may include mis-shipments, returns, and pricing discrepancies; escalating as needed to ensure issues are handled in a timely manner.
U-Haul
$15 - $17
Pittsfield, MA
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Waste Connections
Clifton Park, NY
Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Highmark Health
Albany, NY
In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
UNAVAILABLE
$17.6 - $21.9
Albany, NY
Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.
7-Eleven
$17
Clifton Park, New York
Responsibilities:Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling, and making sure products are available for purchase. Runs a Point of Sale (POS) system and monitors customer lines to expedite the sales process; interrupts all other activity when customer service is needed.
Ballston Spa National Bank
Ballston Spa, NY
Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. You will respond to support tickets through the internal system regarding cash management servicing needs, as well as complete daily and weekly reviews of customer activity with a focus on fraud prevention.
Ballston Spa National Bank
Ballston Spa, NY
Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. Ballston Spa National Bank (BSNB) is looking to hire a SeniorCustomer Support Specialist to support our growing Customer Support Operations department!
SPECTRUM
$20 - $27.8
Schenectady, NY
Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
Enterprise Holdings
Pittsfield, MA
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment. The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Suburban Propane
$17.6 - $21.9
Albany, New York
Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Pearl Interactive Network
Albany, NY
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.
New York Racing Association Careers
$24.03 - $32.44
Saratoga Springs, New York
The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Prime Storage Group
$18 - $20
Saratoga Springs, New York
With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.
Cardinal Health
$15 - $22.58
Albany, NY
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Cardinal Health
$15.75 - $18.5
Albany, NY
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Affinity Group
Albany, NY
Support the Account Managers/Business Managers and in any way necessary to keep an open line of communication between the clients and customers . Enter all orders into Foodmark system so Affinity is fully knowledgeable of orders, volume, invoices, and commissions.
NECI
$55000 - $59000
Clifton Park, NY
Coordinate with supply chain, production, quality, finance, and sales on matters including but not limited to order status, requests to expedite/prioritize orders, specialist shipping instructions, contracts, credit issues, pricing discrepancies, and product availability. Determine accurate shipping and delivery dates based on system-generated commitment dates, available inventory, sales forecasting, product lead-time, carrier routing calculations, and customer deliver and method shipment requests for all items ordered.
W.B. Mason
Albany, NY
Mason, we deliver more than just office essentials-we deliver tailored service, trusted partnerships, and everything a workplace needs to run smoothly, from furniture and supplies to janitorial and food service products. If you've worked in hospitality, retail, or customer service-and loved it-but you're looking for more growth, better pay, and real career opportunities, this is your moment!
Intermountain Health
$26.93 - $40.98
Albany, NY
This role plays a key part in CMS Stars initiatives, including but not limited to medication adherence, MTM (Medication Therapy Management), SUPD (Statin Use in Persons with Diabetes), and other targeted projects aimed at improving CMS Star Ratings. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
MOLARI Employment and HealthCare Services
Pittsfield, MA
This role is ideal for a highly organized, customer-focused professional who can manage front office operations while supporting housing services and community programs. This position plays a key role in creating a welcoming, responsive, and accessible experience for individuals seeking housing assistancewhether in person, by phone, or online.
Channel Partners
Saratoga Springs, New York
A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone. At A Glance: If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don’t want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you!
Girl Scouts of Northeastern New York
Albany, NY
You will lead a team of Member Support Specialists and collaborate closely with organizational leaders, program teams, IT partners, and external vendors to strengthen the overall customer experience. At Girl Scouts of Northeastern New York, we work every day to empower girls, strengthen communities, and create meaningful experiences for our members and volunteers.
BDS Connected Solutions, LLC.
Saratoga Springs, New York
A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone. At a Glance: If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don’t want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you!
Casella Waste Systems, Inc.
Clifton Park, New York
Position Summary: The Sales Account Specialist develops sales materials and implements account strategies to support the Resource Solutions Business Development team in creating additional sales opportunities and ensuring new and existing nationwide industrial, institutional, commercial, and municipal business accounts receive excellent service and innovative solutions to meet their unique needs. Key Responsibilities: Serves as the key liaison between Strategic Account Managers, Business Development, and internal support teams to gather deal structure and pricing details, ensure accurate setup in CORE/AMCS and related systems, and facilitate clear exchange of customer information to support accurate invoicing.
Orkin
$22 - $27
Pittsfield, Massachusetts
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Continuous Learners: Comfortable with Excel, Microsoft Office, and new systems—always ready to expand technical skills to improve performance.
Transfinder
$62500 - $70000
Albany, NY
Analytical and Technical Problem Solving: Identifies and resolves complex client issues by approaching an issue from multiple angles and testing possible solutions through a Quality Assurance (QA) or User Acceptance Testing (UAT) environment. Ensures the bug resolution process is thorough with quality documentation of existing versus expected functionality, working with cross-team members to confirm software behavior as part of the troubleshooting steps.
Nexus Staff
Albany, NY
Learn to use Help Desk core tools and software to assist users when needed and obtain a base knowledge in the core products supported by the Help Desk . Establish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to, navigation, access, and reports.
TRIGO ADR Americas
Albany, NY
Trigo’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance.
Curtis Lumber Co Inc.
$24 - $25
Ballston Spa, New York
Communicate with various parties involved in completing service such as homeowners or contractors, Curtis Lumber sales staff, vendor service persons and Curtis service coordinator to resolve issues in a timely manner. After Care Sales Specialists are responsible for expediting special product line needs in the area of warranty or non-warranty, repairs, minor installation, product complaints, etc.
Ballston Spa National Bank
Ballston Spa, NY
In this position you will: process unposted commercial loan payments and participation loan payments, onboard commercial loans to the core banking system; process commercial loan advances; oversee system generated reports and customer notices; provide internal / external customer service and monitor, complete and assign servicing requests; prepare and send monthly billing statements; process closed loans; complete SBA loan submissions; prepare / review payoff letters; and other loan servicing related tasks. Associate's degree in business or related field preferred; Two year's prior banking experience required, commercial loan servicing preferred; Demonstrated excellent verbal and written communication skills required; Demonstrated attention to detail; Must have the ability to work independently and as part of a team.
Enterprise Holdings
Albany, NY
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Best Buy
Albany, New York
What you'll doEngage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals. Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences.
Best Buy
Albany, New York
What you'll doEngage with customers to support the customer experience, complete transactions, drive profitable growth and achieve sales goals. Basic qualifications1 year of experience building complex solutions in sales, customer service or related fields.
Best Buy
Albany, New York
What you'll doEngage with customers using acquired skills to support the customer experience, complete transactions, drive profitable growth and achieve sales goals. We'll provide you with trainings and certification programs to maintain knowledge of the products and services related to smart home, health and wearable technology.
General Dynamics Mission Systems, Inc
$107330 - $116135
Pittsfield, MA
We’ll rely on you to identify costs and bidding/estimating strategies ensuring all cost/schedule risks are clearly identified and understood by management, as well as assist in detailed proposal analysis with proposal management team. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
The Salvation Army Eastern Territory
Saratoga Springs, New York
Provide initial screening and intake of newly identified or potential victims of labor or sex trafficking, and ensure all coordinated referrals are made with community partners for the identified victims ongoing needs. o To assist victims of HT through linkages to area resources as identified in individualized service plan such as detox/rehab treatment, mental health treatment, physical health treatment, legal assistance, familial support, financial programs, and other identified needs.
MVP Health Care
Schenectady, NY
You’ll lead outreach efforts, attend community events, and help eligible individuals enroll in plans including Medicaid, Child Health Plus, Essential Plan, QHPs, HARP, Off-Exchange, Medicare Advantage, and D-SNP. + An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace .
CompuCom
$60000 - $88000
Albany, NY
The Software Licensing Specialist also acts as a point of contact and collaborates with Account Sales Reps, Compucom internal teams, Solution Architects, and Customers to support given software portfolio. + Knowledge of Microsoft Enterprise Agreement (EA), Microsoft CSP (direct or indirect), and modern Microsoft Cloud commercial constructs (e.g., MCA/Microsoft Customer Agreement, seat-based offers, Azure consumption, New Commerce Experience).
MVP Health Care
Schenectady, NY
An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace . + Completing case files by creating member/provider written notifications and making outgoing calls to provide members/providers with determinations.