Customer Service Representative Jobs in Reno, NV

p>The primary function of a customer service representative is to provide exceptional customer service to all customers and employees.

As a Customer Service Representative - State Farm Agent Team Member with Nicole Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Our team enjoys ongoing training, coaching for professional development, snacks and coffee, team-building events, fun competitions, and opportunities to earn extra PTO.

In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels.

We are seeking a Customer Service Representative to serve as the main point of contact for customers.

p>In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

As a Customer Service Representative - State Farm Agent Team Member with Bret Andreas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

The ideal candidate will have strong communication skills, the ability to handle customer concerns professionally, and experience working in a manufacturing or automotive environment.

As a Customer Service Representative - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Resolve issues that may arise with card members with a sense of urgency with proper supervision Commitment to high-quality customer service by ensuring response to calls and emails are resolved in a timely and professional manner Deliver the brand promise every day Required Experience, Skills & Competencies: Minimum 1-2 years of strong customer service experience; having interacted with customers to provide resolutions and fulfill customer requests A true passion for travel; personal travel experience required Knowledge of international and domestic geographical locations, proper spelling of locations, points of interest, etc. Specific Responsibilities May Include: Provide extraordinary customer service to our Premium card members Own the planning, research, and execution of customized travel experiences Build professional relationships and rapport with our Premium card members in order to deliver personalized customer experiences Receive and send emails and phone calls to service providers (airlines, hotels, car rental companies) Follow-up communications with card members (email, outbound call) to complete reservations, notify of schedule changes, etc.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As an Insurance Account Representative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

li>Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

li>Maintains effective communication with hospital staff, physicians, physician’s offices, patient and/or families, insurance companies, and appropriate vendors.

The Player Service Representative provides efficient and friendly service by promoting club membership and facilitating all club/promotional transactions. Complete all transactions related to Player’s Club, Marketing, Promotions and Special Events efficiently and in a timely manner.

This role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism. Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.