Administrative Program Manager 2/Shared Services Hub Leader University of ConnecticutAdministrative Program Manager 2/Shared Services Hub LeaderMansfield, CT$100,000–$110,344 / yearFull timeUnder the direction of CLAS Shared Services and the CLAS Shared Services Assistant Director, the incumbent will direct day-to-day administrative and academic support operations, manage intake, prioritization, and workload distribution, advance process improvements and service efficiencies, and serve as a primary liaison among supported departments, CLAS Shared Services, and college stakeholders to ensure responsive, consistent service delivery. Coordinates and/or performs administrative support for the academic portfolio across supported departments, including promotion, tenure, and review; faculty personnel processes; course scheduling; graduate program support; and related academic administrative functions, ensuring timely and accurate service.
Quality Manager Rotating Machinery ServicesQuality ManagerChicopee, MA$110,000–$120,000Full timeThe goal was to provide turbomachinery operators with unparalleled service built on established relationships, solid engineering, and technical expertise backed by responsiveness, competitive pricing, and lead times. Review and approve inspection reports, first article inspection reports (FAIRs), and material certifications; ensure documentation is complete and traceable before components are released.
NewSenior Accounting Manager Vaco LLCSenior Accounting ManagerHartford, CT$120,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewWarehouse Manager Capstone Logistics LLCWarehouse ManagerSouth Windsor, CTWe are seeking an experienced Warehouse Site Manager to oversee daily warehouse operations and lead site teams in a fast-paced logistics environment. This role is ideal for a proven leader with at least 3 years of progressive management experience in distribution, transportation, warehouse operations, or 3PL environments.
NewField Operations Manager Ecolab Inc.Field Operations ManagerSpringfield, MA$77,900–$117,000 / yearAs a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction.
Physician Office Account Manager Medline IndustriesPhysician Office Account ManagerSpringfield, MAFull timeBachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.
Senior Asset Manager - Hospital Setting System OneSenior Asset Manager - Hospital SettingHartford, CT$100,000–$165,000 / yearThis will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort. Manage the operations and maintenance of the Central Energy Plant (CEP) for a hospital campus, including overseeing subcontractors, operators, and internal service providers.
NewManager, Production - MA US Tsubaki Automotive, LLCManager, Production - MAChicopee, MA$110,000–$150,000 / yearCommunicates monthly production requirements and Coordinates production activities with supporting departments, engineering, procurement, maintenance, and quality control activities to obtain optimum production and ulitization of resources, machines and equipement. The Production Manager will be responsible for overseeing the Chicopee location's production processes to ensure all safety, quality, delivery, and cost (efficiency and continuous improvement) objectives are achieved for production.
NewProject Manager (Construction) Peckham IndustriesProject Manager (Construction)Palmer, MA$95,000–$125,000 / yearThrough our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/pre-stressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.
Asset Manager - Hospital Setting System OneAsset Manager - Hospital SettingHartford, CT$70,000–$125,000 / yearThis will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort. Requirements3-4 years of experience in mechanical construction with a large mechanical subcontractor or MEP design consultant, or management experience in a central plant or facility.
Tax Manager – SALT – State and Local Tax (cpa firm) - Hybrid CPA firmTax Manager – SALT – State and Local Tax (cpa firm) - HybridWethersfield, CT$135,000–$175,000 / yearFull timeCPA seeking a State and Local Tax Manager for its staff. The SALT Manager will assist clients with compliance and advisory services,
NewSafety Manager Peckham IndustriesSafety ManagerWestfield, MAThrough our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.
NewRN Hospice Weekend Clinical Manager MASONICARERN Hospice Weekend Clinical ManagerGlastonbury, CTdiv> RN Hospice Weekend Clinical Manager .
NewQuality Manager - Aerospace - Suffield, CT Michael Page USAQuality Manager - Aerospace - Suffield, CTSuffield, CT$90,000–$140,000 / yearFull timeli class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Partner cross-functionally on new product introduction, ensuring robust quality planning. Oversee inspection processes across raw materials, in-process production, and finished goods.
NewDepartment Manager Whole Foods MarketDepartment ManagerSimsbury, CT$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.
NewProduction Manager, Valves CIRCOR International, Inc.Production Manager, ValvesWarren, MAp>Since 2011, KKR portfolio companies have awarded billions of dollars of total equity value to over 60,000 non-senior management employees, demonstrating how broad-based engagement and alignment can create business value while driving greater financial inclusion. From our historic Warren, MA facility—home to the legacies of Warren Pumps and Portland Valve - we design and manufacture high-performance fluid control systems that protect those who protect us.
NewFacility Services Account Executive KaloutasFacility Services Account ExecutiveHartford, CT$90,000–$140,000 / yearAs a Facility Services Account Executive, you will focus on building direct partnerships with facility managers, property managers, plant managers, and owners to identify, sell, and manage facility maintenance and improvement work. Unlike traditional construction project management focused primarily on general contractors, this role is centered around direct-to-owner relationships, repeat business, responsiveness, and becoming a trusted partner for ongoing facility needs.
NewManufacturing Sales Manager Reno Machine CompanyManufacturing Sales ManagerNewington, CTThe role involves sourcing and developing high-quality leads, managing the RFI and RFP process, contributing to the development of winning proposals, and ensuring a focus on customer service, quality, and timely delivery. Job DescriptionJob DescriptionThe Manufacturing Sales Manager will be responsible for overseeing and leading sales activities at a privately-owned manufacturing company specializing in aerospace, marine, power generation, armament, and research.BIA - CT Personal Lines Customer Service Manager ArbellaBIA - CT Personal Lines Customer Service ManagerAvon, ConnecticutThis role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth. The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.Customer Service Manager Pelican Products IncCustomer Service ManagerMAIn this role, you'll drive operational excellence, develop high-performing teams, and help shape the future of the customer experience through data-driven insights, process improvement, and strong cross-functional collaboration. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most.Customer Service Manager - Water & Sewer Town of ManchesterCustomer Service Manager - Water & SewerManchester, CT$89,483.30–$112,057.31 / yearThe Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community. Under general supervision, supervises and participate in the business affairs related to the customer service operation of the Water and Sewer Division, including billing, revenue and accounts receivable analysis and control, delinquent accounts and meters.Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceManchester, CTWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerHartford, CTYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerSpringfield, MAPerforming cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.Customer Service Manager-Dual Showroom Raymours Furniture Co IncCustomer Service Manager-Dual ShowroomAvon, CTWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.Customer Service Manager ValenceCustomer Service ManagerWest Springfield, MassachusettsServe as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. · Manage customer communications related to purchase orders, schedule changes, expedites, and delivery commitments.Senior Manager - Customer Onboarding Waste Management IncSenior Manager - Customer OnboardingWindsor, CT$119,500–$182,000 / yearIn this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.Customer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift) Ryder System IncCustomer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift)Bloomfield, CTCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System IncCustomer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am)Bloomfield, CTCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.Customer Experience Manager - Part Time The Michaels Companies IncCustomer Experience Manager - Part TimeHadley, MA$17–$22.70 / hourp>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerAvon, CTPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Customer Experience Manager - Full Time The Michaels Companies IncCustomer Experience Manager - Full TimeHadley, MA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.FT CUstomer Experience Manager The Michaels Companies IncFT CUstomer Experience ManagerMA$17–$22.70 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Part Time Customer Experience Manager / Key Holder The Michaels Companies IncPart Time Customer Experience Manager / Key HolderEnfield, CT$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.Symmetry Partners - Customer Success Manager HR & Talent AcquisitionSymmetry Partners - Customer Success ManagerGlastonbury, CTFull timeThe Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals. This position combines client relationship management, consultative support, and strategic business development, ensuring that RIAs fully leverage the value of our investment offerings and TAMP services through the Axiom platform.Customer Experience Manager Five BelowCustomer Experience ManagerBloomfield, Connecticutdiv>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.Manager, Professional Services / Responsable des services professionnels Insurity, Inc.Manager, Professional Services / Responsable des services professionnelsHartford, CTRemote$80,000–$166,000 / yearLe candidat idéal est un responsable de l'analyse métier pragmatique, doté d'une expérience dans les systèmes de gestion des polices et l'assurance IARD, capable de collaborer efficacement avec les parties prenantes des assureurs, de guider les équipes à travers des exigences complexes en matière de tarification et de couverture, et de trouver le juste équilibre entre la qualité de la prestation, l'utilisation des ressources et l'amélioration continue des pratiques d'analyse métier. Si vous pensez être victime d'une arnaque à l'emploi, vous pouvez contacter les forces de l'ordre locales et/ou consulter le site web de la Commission fédérale du commerce à l'adresse suivante : https://consumer.ftc.gov/articles/job-scams.Customer Success Manager CDK Global IncCustomer Success ManagerHartford, CT$65,500–$83,500 / yearBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.Ryder''s Customer Engagement Manager Ryder System IncRyder''s Customer Engagement ManagerHartford, CT$62,000–$65,000 / yearCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.F135 Customer Data Manager - (Onsite) RTX CorpF135 Customer Data Manager - (Onsite)East Hartford, CT8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience. The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX CorpSr. Manager, Supply Chain Key Customer Accounts (hybrid)Windsor Locks, CTOverall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.Customer Success Manager Motorola Solutions IncCustomer Success ManagerCTRemote$110,000–$125,000 / yearOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.NewCustomer Success Manager (East Coast Remote) Motorola SolutionsCustomer Success Manager (East Coast Remote)Hartford, CTRemoteOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. Department OverviewNoggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system.Customer Care Manager Reworld Holding CorpCustomer Care ManagerCT$95,200–$126,700 / yearAll Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities. Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.Senior Customer Success Manager Insurity, Inc.Senior Customer Success ManagerHartford, CTRemote$70,000–$137,000 / yearAs a member of the Customer Success Team, your focus will be on building and enhancing positive relationships with our existing customers and helping them gain access to resources and tools to be successful using Insurity's products. Collaborate with Sales to develop and execute strategies for customer retention and uncover potential opportunities for upselling or cross-selling additional products or services that meet customer needs.Customer Success Manager Insurity, Inc.Customer Success ManagerHartford, CTRemote$60,000–$103,000 / yearRelationship Management: Primary point of management contact for assigned customers • Accurately capture minutes / actions from meetings • Prepare professional presentations/reports and effectively lead customer meetings • Ensure workflow management system and customer-facing tools are up to date • Provide tool self-service support for customers • Understand Customer KPIs; measure and track regularly • Maintain/manage customer expectations and satisfaction • Develop working relationships with Customer System Champions • Independently transition low complexity customers from the implementation team • Ensure contract compliance and accurate billing • Understand the customer experience and loyalty measures in place (NPS, references, etc.) • Ensure a strong understanding of internal customer organization, political landscape, and stakeholder personalities • Demonstrate thorough knowledge of customers' business challenges, opportunities and how our products and solutions address them • Uncover potential cross-sell and upsell opportunities. • Facilitate end-to-end management of cross-functional medium complexity enhancements in accordance with product specific procedures • Draft change requests and Statements of Work for small to medium complexity enhancements • Demonstrate an understanding of revenue recognition and account measurements • Internal Process • Demonstrate competency in all internal processes & practices • Support Continuous Improvement initiatives • Provide mentorship to team members • Stay up to date on industry and job related trends and best practices, including reading relevant publications, articles, blogs, etc.Customer Success Manager Imagine Learning IncCustomer Success ManagerCT$64,678–$72,000 / yearImagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerHartford, CTA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.Customer Engagement Manager Ryder System IncCustomer Engagement ManagerHartford, CTThe Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at.12345678910Similar Job SearchesCustomer Experience Manager Jobs in Westfield, MACustomer Service Manager Jobs in West Springfield, MACustomer Service Manager Jobs in Chicopee, MACustomer Service Manager Jobs in Springfield, MACustomer Service Manager Jobs in Enfield, CT
BIA - CT Personal Lines Customer Service Manager ArbellaBIA - CT Personal Lines Customer Service ManagerAvon, ConnecticutThis role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth. The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.
Customer Service Manager Pelican Products IncCustomer Service ManagerMAIn this role, you'll drive operational excellence, develop high-performing teams, and help shape the future of the customer experience through data-driven insights, process improvement, and strong cross-functional collaboration. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most.
Customer Service Manager - Water & Sewer Town of ManchesterCustomer Service Manager - Water & SewerManchester, CT$89,483.30–$112,057.31 / yearThe Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community. Under general supervision, supervises and participate in the business affairs related to the customer service operation of the Water and Sewer Division, including billing, revenue and accounts receivable analysis and control, delinquent accounts and meters.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceManchester, CTWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerHartford, CTYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerSpringfield, MAPerforming cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
Customer Service Manager-Dual Showroom Raymours Furniture Co IncCustomer Service Manager-Dual ShowroomAvon, CTWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
Customer Service Manager ValenceCustomer Service ManagerWest Springfield, MassachusettsServe as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. · Manage customer communications related to purchase orders, schedule changes, expedites, and delivery commitments.
Senior Manager - Customer Onboarding Waste Management IncSenior Manager - Customer OnboardingWindsor, CT$119,500–$182,000 / yearIn this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.
Customer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift) Ryder System IncCustomer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift)Bloomfield, CTCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System IncCustomer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am)Bloomfield, CTCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Customer Experience Manager - Part Time The Michaels Companies IncCustomer Experience Manager - Part TimeHadley, MA$17–$22.70 / hourp>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerAvon, CTPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager - Full Time The Michaels Companies IncCustomer Experience Manager - Full TimeHadley, MA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
FT CUstomer Experience Manager The Michaels Companies IncFT CUstomer Experience ManagerMA$17–$22.70 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part Time Customer Experience Manager / Key Holder The Michaels Companies IncPart Time Customer Experience Manager / Key HolderEnfield, CT$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Symmetry Partners - Customer Success Manager HR & Talent AcquisitionSymmetry Partners - Customer Success ManagerGlastonbury, CTFull timeThe Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals. This position combines client relationship management, consultative support, and strategic business development, ensuring that RIAs fully leverage the value of our investment offerings and TAMP services through the Axiom platform.
Customer Experience Manager Five BelowCustomer Experience ManagerBloomfield, Connecticutdiv>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.
Manager, Professional Services / Responsable des services professionnels Insurity, Inc.Manager, Professional Services / Responsable des services professionnelsHartford, CTRemote$80,000–$166,000 / yearLe candidat idéal est un responsable de l'analyse métier pragmatique, doté d'une expérience dans les systèmes de gestion des polices et l'assurance IARD, capable de collaborer efficacement avec les parties prenantes des assureurs, de guider les équipes à travers des exigences complexes en matière de tarification et de couverture, et de trouver le juste équilibre entre la qualité de la prestation, l'utilisation des ressources et l'amélioration continue des pratiques d'analyse métier. Si vous pensez être victime d'une arnaque à l'emploi, vous pouvez contacter les forces de l'ordre locales et/ou consulter le site web de la Commission fédérale du commerce à l'adresse suivante : https://consumer.ftc.gov/articles/job-scams.
Customer Success Manager CDK Global IncCustomer Success ManagerHartford, CT$65,500–$83,500 / yearBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Ryder''s Customer Engagement Manager Ryder System IncRyder''s Customer Engagement ManagerHartford, CT$62,000–$65,000 / yearCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
F135 Customer Data Manager - (Onsite) RTX CorpF135 Customer Data Manager - (Onsite)East Hartford, CT8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience. The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).
Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX CorpSr. Manager, Supply Chain Key Customer Accounts (hybrid)Windsor Locks, CTOverall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.
Customer Success Manager Motorola Solutions IncCustomer Success ManagerCTRemote$110,000–$125,000 / yearOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
NewCustomer Success Manager (East Coast Remote) Motorola SolutionsCustomer Success Manager (East Coast Remote)Hartford, CTRemoteOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. Department OverviewNoggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system.
Customer Care Manager Reworld Holding CorpCustomer Care ManagerCT$95,200–$126,700 / yearAll Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities. Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.
Senior Customer Success Manager Insurity, Inc.Senior Customer Success ManagerHartford, CTRemote$70,000–$137,000 / yearAs a member of the Customer Success Team, your focus will be on building and enhancing positive relationships with our existing customers and helping them gain access to resources and tools to be successful using Insurity's products. Collaborate with Sales to develop and execute strategies for customer retention and uncover potential opportunities for upselling or cross-selling additional products or services that meet customer needs.
Customer Success Manager Insurity, Inc.Customer Success ManagerHartford, CTRemote$60,000–$103,000 / yearRelationship Management: Primary point of management contact for assigned customers • Accurately capture minutes / actions from meetings • Prepare professional presentations/reports and effectively lead customer meetings • Ensure workflow management system and customer-facing tools are up to date • Provide tool self-service support for customers • Understand Customer KPIs; measure and track regularly • Maintain/manage customer expectations and satisfaction • Develop working relationships with Customer System Champions • Independently transition low complexity customers from the implementation team • Ensure contract compliance and accurate billing • Understand the customer experience and loyalty measures in place (NPS, references, etc.) • Ensure a strong understanding of internal customer organization, political landscape, and stakeholder personalities • Demonstrate thorough knowledge of customers' business challenges, opportunities and how our products and solutions address them • Uncover potential cross-sell and upsell opportunities. • Facilitate end-to-end management of cross-functional medium complexity enhancements in accordance with product specific procedures • Draft change requests and Statements of Work for small to medium complexity enhancements • Demonstrate an understanding of revenue recognition and account measurements • Internal Process • Demonstrate competency in all internal processes & practices • Support Continuous Improvement initiatives • Provide mentorship to team members • Stay up to date on industry and job related trends and best practices, including reading relevant publications, articles, blogs, etc.
Customer Success Manager Imagine Learning IncCustomer Success ManagerCT$64,678–$72,000 / yearImagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerHartford, CTA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Customer Engagement Manager Ryder System IncCustomer Engagement ManagerHartford, CTThe Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at.