2,273 Results for

Customer Service Manager Jobs in Westfield, MA

Jobs

Mansfield, CT

$100,000–$110,344 / year
Full time

Under the direction of CLAS Shared Services and the CLAS Shared Services Assistant Director, the incumbent will direct day-to-day administrative and academic support operations, manage intake, prioritization, and workload distribution, advance process improvements and service efficiencies, and serve as a primary liaison among supported departments, CLAS Shared Services, and college stakeholders to ensure responsive, consistent service delivery. Coordinates and/or performs administrative support for the academic portfolio across supported departments, including promotion, tenure, and review; faculty personnel processes; course scheduling; graduate program support; and related academic administrative functions, ensuring timely and accurate service.

15 days ago

Chicopee, MA

$110,000–$120,000
Full time

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Skilled communicator—able to present quality data clearly, write concise technical reports, and represent RMS professionally with customers and auditors.
- Strong leadership presence with the ability to influence and hold colleagues accountable at all levels—from the shop floor to senior management.

2 days ago

Hartford, CT

$20–$24 / hour

Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics, delivering best-in-class experience for all our clients, with a full understanding of the complexity of their concerns.

30+ days ago

Hartford, CT

$150,000–$170,000 / year

With more than 65 accounting professionals across multiple offices, the firm delivers accounting, auditing, tax, and business consulting services with the responsiveness and relationships of a local firm backed by the depth and resources of a national-caliber practice through its membership in a nationally recognized alliance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

5 days ago

Agawam, MA

$170,000–$230,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will represent a full portfolio of engineered products and services, working closely with engineering, manufacturing, and project teams to deliver high impact solutions to clients.

5 days ago

Hartford, CT

Remote

$100,000–$120,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You won't be disappointed with our company culture., and our recognition as a "best place to work" for 10 consecutive years highlights the exceptional work/life balance we offer our employees.

1 day ago

Hartford, CT

$120,000–$140,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

3 days ago

Springfield, MA

Full time

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Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.

Job Description.

30 days ago

Hartford, CT

$100,000–$165,000 / year

This will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort.

Manage the operations and maintenance of the Central Energy Plant (CEP) for a hospital campus, including overseeing subcontractors, operators, and internal service providers.

7 days ago

Hartford, CT

$70,000–$125,000 / year

strong>Requirements

3-4 years of experience in mechanical construction with a large mechanical subcontractor or MEP design consultant, or management experience in a central plant or facility. This will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort.

7 days ago

Wethersfield, CT

$135,000–$175,000 / year
Full time

CPA seeking a State and Local Tax Manager for its staff. The SALT Manager will assist clients with compliance and advisory services,

13 days ago

Palmer, MA

$95,000–$125,000 / year

Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/pre-stressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.

Today

South Hadley Falls, MA

$110,000–$150,000 / year

Communicates monthly production requirements and Coordinates production activities with supporting departments, engineering, procurement, maintenance, and quality control activities to obtain optimum production and ulitization of resources, machines and equipement. The Production Manager will be responsible for overseeing the Chicopee location's production processes to ensure all safety, quality, delivery, and cost (efficiency and continuous improvement) objectives are achieved for production.

4 days ago

Manchester, CT

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

16 days ago

Manchester, CT

$89,483.30–$112,057.31 / year

p>The Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community.

Under general supervision, supervises and participate in the business affairs related to the customer service operation of the Water and Sewer Division, including billing, revenue and accounts receivable analysis and control, delinquent accounts and meters.

18 days ago

South Deerfield, MA

In this role, you'll drive operational excellence, develop high-performing teams, and help shape the future of the customer experience through data-driven insights, process improvement, and strong cross-functional collaboration. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most.

26 days ago

Avon, Connecticut

This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth.

The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

30+ days ago

Hartford, CT

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

30+ days ago

Springfield, MA

li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

2 days ago

Avon, CT

We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.

11 days ago

West Springfield, Massachusetts

p>· Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries.

· Manage customer communications related to purchase orders, schedule changes, expedites, and delivery commitments.

18 days ago

Windsor, CT

$119,500–$182,000 / year

In this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.

30+ days ago

Glastonbury, CT

The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals. This position combines client relationship management, consultative support, and strategic business development, ensuring that RIAs fully leverage the value of our investment offerings and TAMP services through the Axiom platform.

17 days ago

Hartford, CT

$65,500–$83,500 / year

By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.

30+ days ago

Bloomfield, CT

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

24 days ago

Bloomfield, CT

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

29 days ago

Enfield, CT

$18.25–$23.30 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - HART-ENFIELD, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

1 day ago

Avon, CT

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

$17–$22.70 / hour

21 days ago

Hadley, MA

$17–$22.70 / hour

Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

30+ days ago

Enfield, CT

$18.25–$23.30 / hour

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hadley, MA

$17–$22.70 / hour

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hartford, CT

$62,000–$65,000 / year

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Compensation Information :

30+ days ago

East Hartford, CT

li>

8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience.

The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).

30+ days ago

Bloomfield, Connecticut

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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

30+ days ago

Windsor Locks, CT

Overall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.

30+ days ago

This manager serves as the primary contact for university customers with responsibility to communicate work order status, ensure the efficient delivery of repair services, systems monitoring, preventative maintenance planning, procurement of parts, inventory control and the management and coordination of work of the technical trades staff for the above-mentioned shops.

Bachelor's degree in Mechanical Engineering, Facilities Management, Construction Management, or related field and five (5) years of related experience; or an Associate's degree and seven (7) years of related experience, or nine (9) years of progressively responsible experience in management, mechanical systems maintenance, HVACR, or facilities operations.

10 days ago

Hartford, CT

Remote

$80,000–$166,000 / year

Le candidat idéal est un responsable de l'analyse métier pragmatique, doté d'une expérience dans les systèmes de gestion des polices et l'assurance IARD, capable de collaborer efficacement avec les parties prenantes des assureurs, de guider les équipes à travers des exigences complexes en matière de tarification et de couverture, et de trouver le juste équilibre entre la qualité de la prestation, l'utilisation des ressources et l'amélioration continue des pratiques d'analyse métier. Si vous pensez être victime d'une arnaque à l'emploi, vous pouvez contacter les forces de l'ordre locales et/ou consulter le site web de la Commission fédérale du commerce à l'adresse suivante : https://consumer.ftc.gov/articles/job-scams.

30+ days ago

Hartford, CT

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process.

30+ days ago

Glastonbury, CT

30+ days ago

$95,200–$126,700 / year

p>All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

8 days ago

Remote

$110,000–$125,000 / year

Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

22 days ago

Connecticut Remote Work, CT

Remote

$120,000–$135,000 / year

3 days ago

Hartford, CT

Remote

$70,000–$137,000 / year

If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.

As a member of the Customer Success Team, your focus will be on building and enhancing positive relationships with our existing customers and helping them gain access to resources and tools to be successful using Insurity's products.

30+ days ago

$64,678–$72,000 / year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

30+ days ago

Hartford, CT

Remote

$60,000–$103,000 / year

p>• Relationship Management: Primary point of management contact for assigned customers • Accurately capture minutes / actions from meetings • Prepare professional presentations/reports and effectively lead customer meetings • Ensure workflow management system and customer-facing tools are up to date • Provide tool self-service support for customers • Understand Customer KPIs; measure and track regularly • Maintain/manage customer expectations and satisfaction • Develop working relationships with Customer System Champions • Independently transition low complexity customers from the implementation team • Ensure contract compliance and accurate billing • Understand the customer experience and loyalty measures in place (NPS, references, etc.) • Ensure a strong understanding of internal customer organization, political landscape, and stakeholder personalities • Demonstrate thorough knowledge of customers' business challenges, opportunities and how our products and solutions address them • Uncover potential cross-sell and upsell opportunities.

• Facilitate end-to-end management of cross-functional medium complexity enhancements in accordance with product specific procedures • Draft change requests and Statements of Work for small to medium complexity enhancements • Demonstrate an understanding of revenue recognition and account measurements • Internal Process • Demonstrate competency in all internal processes & practices • Support Continuous Improvement initiatives • Provide mentorship to team members • Stay up to date on industry and job related trends and best practices, including reading relevant publications, articles, blogs, etc.

30+ days ago

East Hartford, Connecticut

li>

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.

30+ days ago

Dalton, MA

$40,000–$42,000 / year

Comprehensive Benefits Package - Medical, Dental, and Vision Free Telemedicine Services on Day 1* Paid Holidays & Vacation 401 (k) Get paid when you need it with PNC EarnedIt Financial Wellness Support from PNC Workplace Banking Free Prescription Discount Program Employee Assistance Programs Training & Development Opportunities Employee Recognition Programs Employee Stock Purchase Plan Nationwide Transfer Opportunities. Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.

30+ days ago

Springfield, MA

A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them.

29 days ago

Springfield, Massachusetts

A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

· Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

30 days ago

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Customer Service Manager Jobs in Westfield, MA

Administrative Program Manager 2/Shared Services Hub Leader University of Connecticut

Quality Manager Rotating Machinery Services

Customer Service Representative Prodware Solutions

Senior Tax Manager Jobot

Manager of Client Relations (Nuclear Industry) Jobot

Audit Manager - NFP (REMOTE) Jobot

Senior Accounting Manager Vaco LLC

Physician Office Account Manager Medline Industries

Senior Asset Manager - Hospital Setting System One

Asset Manager - Hospital Setting System One

Tax Manager – SALT – State and Local Tax (cpa firm) - Hybrid CPA firm

Project Manager (Construction) Peckham Industries

Manager, Production - MA US Tsubaki Automotive, LLC

Manager, Sales and Customer Service Macy's Inc

Customer Service Manager - Water & Sewer Town of Manchester

Customer Service Manager Pelican Products Inc

BIA - CT Personal Lines Customer Service Manager Arbella

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Service - Self Storage Manager Public Storage

Customer Service Manager-Dual Showroom Raymours Furniture Co Inc

Customer Service Manager Valence

Senior Manager - Customer Onboarding Waste Management Inc

Symmetry Partners - Customer Success Manager HR & Talent Acquisition

Customer Success Manager CDK Global Inc

Customer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift) Ryder System Inc

Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System Inc

Part Time Customer Experience Manager / Key Holder Michaels

Customer Experience Manager The Michaels Companies Inc

FT CUstomer Experience Manager The Michaels Companies Inc

Customer Experience Manager - Full Time The Michaels Companies Inc

Part Time Customer Experience Manager / Key Holder The Michaels Companies Inc

Customer Experience Manager - Part Time The Michaels Companies Inc

Ryder''s Customer Engagement Manager Ryder System Inc

F135 Customer Data Manager - (Onsite) RTX Corp

Customer Experience Manager Five Below

Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX Corp

Mechanical Shop Manager (Facilities and Campus Services) University of Massachusetts Amherst

Manager, Professional Services / Responsable des services professionnels Insurity, Inc.

Customer Engagement Manager Ryder System Inc

Service Manager Davron LLC

Customer Care Manager Reworld Holding Corp

Customer Success Manager Motorola Solutions Inc

Customer Success Manager (East Coast Remote) Motorola Solutions Inc

Senior Customer Success Manager Insurity, Inc.

Customer Success Manager Imagine Learning Inc

Customer Success Manager Insurity, Inc.

F135 Customer Data Manager - (Onsite) RTX

Environmental Services Department Manager Healthcare Services Group Inc

Automotive Service Manager AAMCO TRANSMISSIONS, INC.

Automotive Service Manager AAMCO Transmissions and Total Car Care

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