2,301 Results for

Customer Experience Manager Jobs in Westfield, MA

Jobs

Chicopee, MA

$110,000–$120,000
Full time

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Skilled communicator—able to present quality data clearly, write concise technical reports, and represent RMS professionally with customers and auditors.
- Strong leadership presence with the ability to influence and hold colleagues accountable at all levels—from the shop floor to senior management.

2 days ago

Mansfield, CT

$100,000–$110,344 / year
Full time

Under the direction of CLAS Shared Services and the CLAS Shared Services Assistant Director, the incumbent will direct day-to-day administrative and academic support operations, manage intake, prioritization, and workload distribution, advance process improvements and service efficiencies, and serve as a primary liaison among supported departments, CLAS Shared Services, and college stakeholders to ensure responsive, consistent service delivery. Coordinates and/or performs administrative support for the academic portfolio across supported departments, including promotion, tenure, and review; faculty personnel processes; course scheduling; graduate program support; and related academic administrative functions, ensuring timely and accurate service.

15 days ago

Hartford, CT

$150,000–$170,000 / year

With more than 65 accounting professionals across multiple offices, the firm delivers accounting, auditing, tax, and business consulting services with the responsiveness and relationships of a local firm backed by the depth and resources of a national-caliber practice through its membership in a nationally recognized alliance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

5 days ago

Agawam, MA

$170,000–$230,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will represent a full portfolio of engineered products and services, working closely with engineering, manufacturing, and project teams to deliver high impact solutions to clients.

5 days ago

Newington, CT

Supervises and supports service unit leaders in order to ensure high-quality Girl Scouts programming is available to girls and adults in order to reach the council’s strategic objectives and membership goals. The role requires collaborating with council staff across departments and local volunteers to effectively deliver the Girl Scout program experience to youth members, with significant community-organizing and support accountabilities.

30+ days ago

Hartford, CT

Remote

$100,000–$120,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You won't be disappointed with our company culture., and our recognition as a "best place to work" for 10 consecutive years highlights the exceptional work/life balance we offer our employees.

1 day ago

Glastonbury, CT

$90,000–$160,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for managing and overseeing all aspects of tax preparation and review for our clients, including C-Corps, S-Corps, and High-Net Worth Individuals.

5 days ago

Hartford, CT

$120,000–$140,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

3 days ago

Hartford, CT

$90,000–$100,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

3 days ago

Hartford, CT

$20–$24 / hour

Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics, delivering best-in-class experience for all our clients, with a full understanding of the complexity of their concerns.

30+ days ago

Hartford, Connecticut

$115–$125 / hour

Our community is cultivated by a team of dedicated professionals working to help clients navigate hybrid workforce strategies and connect contract workers with projects they love.

Talent Shift, LLC is a marketplace that matches professionals with projects at dynamic companies across the globe, including exciting opportunities in advisory, assurance and tax.

30+ days ago

Springfield, MA

Full time

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Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.

Job Description.

30 days ago

Hartford, CT

$100,000–$165,000 / year

This will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort.

Manage the operations and maintenance of the Central Energy Plant (CEP) for a hospital campus, including overseeing subcontractors, operators, and internal service providers.

7 days ago

Hartford, CT

$70,000–$125,000 / year

strong>Requirements

3-4 years of experience in mechanical construction with a large mechanical subcontractor or MEP design consultant, or management experience in a central plant or facility. This will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort.

7 days ago

Hartford, CT

$140,000–$140,000 / year

Necessary qualifications include a Bachelor’s Degree in Electrical Engineering or related fields, over seven years of experience in a manufacturing or industrial setting, a minimum of three years in a leadership position, and proficiency in industrial electrical systems and controls. Key responsibilities include leading a specialized team, organizing the development of electrical designs for industrial uses, converting customer specifications into practical designs, and generating detailed engineering documentation.

12 days ago

Palmer, MA

$95,000–$125,000 / year

Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/pre-stressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.

Today

South Hadley Falls, MA

$110,000–$150,000 / year

Communicates monthly production requirements and Coordinates production activities with supporting departments, engineering, procurement, maintenance, and quality control activities to obtain optimum production and ulitization of resources, machines and equipement. The Production Manager will be responsible for overseeing the Chicopee location's production processes to ensure all safety, quality, delivery, and cost (efficiency and continuous improvement) objectives are achieved for production.

4 days ago

Springfield, MA

$120,000–$150,000 / year
Full time

The Production Manager job is a senior production leadership role responsible for driving safety, quality, delivery and efficiency across a high‑volume manufacturing operation. My client is a well‑established, globally connected manufacturing organization known for operational excellence, engineering capability and long‑term customer partnerships.

19 days ago

Torrington, CT

$130,000–$150,000 / year
Full time

Requirements 5+ years of experience in a true Project Manager role Proven experience managing public K-12 projects ($20M+) Strong tenure with reputable construction firms of similar scope Experience managing scheduling and project financials independently Bachelor's and/or Master's degree in Engineering or Construction Management OSHA 10 & OSHA 30 certifications required Experience with P6, JD Edwards, Textura, or BIM 360 (preferred) Must be based in Rhode Island and focused on building local presence Demonstrated commitment to long-term career growth within a company With a workforce of approximately 1,000 employees and a dedicated vertical construction division of 100+ professionals, they specialize in public and institutional projects including K-12 schools, higher education, healthcare, and industrial facilities.

19 days ago

Hartford, CT

$120,000–$150,000 / year
Full time

Our client is a nationally recognized construction firm delivering large-scale institutional and commercial projects across the U.S. They are looking to add a Project Manager ASAP! Our client is a nationally recognized construction firm delivering large-scale institutional and commercial projects across the U.S. Description.

4 days ago

Northampton, MA

$64,600–$96,800 / year

Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. You will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions for our customers to help achieve our mutual goal of a cleaner, safer & healthier environment for all.

Today

Springfield, MA

Remote

p>This is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.

11 days ago

Bloomfield, Connecticut

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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

30+ days ago

Enfield, CT

$18.25–$23.30 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - HART-ENFIELD, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

1 day ago

Avon, CT

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

$17–$22.70 / hour

21 days ago

Hadley, MA

$17–$22.70 / hour

Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

30+ days ago

Enfield, CT

$18.25–$23.30 / hour

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hadley, MA

$17–$22.70 / hour

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hartford, CT

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

30+ days ago

Manchester, CT

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

16 days ago

Remote

$160,155–$177,950 / year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

30+ days ago

Glastonbury, CT

The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals. This position combines client relationship management, consultative support, and strategic business development, ensuring that RIAs fully leverage the value of our investment offerings and TAMP services through the Axiom platform.

17 days ago

Windsor, CT

$119,500–$182,000 / year

In this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.

30+ days ago

Hartford, CT

$65,500–$83,500 / year

By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.

30+ days ago

Agawam, MA

p>Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties:

Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner.
Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.

5 days ago

South Deerfield, MA

In this role, you'll drive operational excellence, develop high-performing teams, and help shape the future of the customer experience through data-driven insights, process improvement, and strong cross-functional collaboration. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most.

26 days ago

Connecticut Work at Home, CT

Remote

Direct activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

22 days ago

$54,095–$155,538 / year

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.

15 days ago

Avon, Connecticut

This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth.

The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

30+ days ago

Bloomfield, CT

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

24 days ago

Bloomfield, CT

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

29 days ago

Bloomfield, CT

$66,100–$110,100 / year

These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Assesses the needs of our health plan partners and helps to define and implement necessary changes to our services/management processes and approaches to most effectively and efficiently meet those needs.

30+ days ago

Wethersfield, CT

li>Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

30+ days ago

$46,988–$122,400 / year

p>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

4 days ago

Manchester, CT

$89,483.30–$112,057.31 / year

p>The Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community.

Under general supervision, supervises and participate in the business affairs related to the customer service operation of the Water and Sewer Division, including billing, revenue and accounts receivable analysis and control, delinquent accounts and meters.

18 days ago

Hartford, CT

$62,000–$65,000 / year

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Compensation Information :

30+ days ago

East Hartford, CT

li>

8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience.

The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).

30+ days ago

Windsor Locks, CT

Overall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.

30+ days ago

Hartford, CT

Remote

$113,100–$232,300 / year

Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

26 days ago

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Customer Experience Manager Jobs in Westfield, MA

Quality Manager Rotating Machinery Services

Administrative Program Manager 2/Shared Services Hub Leader University of Connecticut

Senior Tax Manager Jobot

Manager of Client Relations (Nuclear Industry) Jobot

Member Experience Specialist Girl Scouts of Connecticut Inc

Audit Manager - NFP (REMOTE) Jobot

Tax Manager - Hybrid Jobot

Senior Accounting Manager Vaco LLC

Accounting Manager Vaco LLC

Customer Service Representative Prodware Solutions

Business Process Change Manager Talent Shift

Physician Office Account Manager Medline Industries

Senior Asset Manager - Hospital Setting System One

Asset Manager - Hospital Setting System One

Engineering & Controls Manager Aminov Search Partners

Project Manager (Construction) Peckham Industries

Manager, Production - MA US Tsubaki Automotive, LLC

Production Manager - Industrial - Springfield, MA Michael Page USA

Project Manager - OPM Firm - Connecticut Michael Page USA

Project Manager - $50M+ Construction Projects Michael Page USA

Territory Sales and Service Representative Ecolab Inc.

Remote Sales Representative Reineke Agency

Customer Experience Manager Five Below

Part Time Customer Experience Manager / Key Holder Michaels

Customer Experience Manager The Michaels Companies Inc

FT CUstomer Experience Manager The Michaels Companies Inc

Customer Experience Manager - Full Time The Michaels Companies Inc

Part Time Customer Experience Manager / Key Holder The Michaels Companies Inc

Customer Experience Manager - Part Time The Michaels Companies Inc

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Manager, Sales and Customer Service Macy's Inc

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Symmetry Partners - Customer Success Manager HR & Talent Acquisition

Senior Manager - Customer Onboarding Waste Management Inc

Customer Success Manager CDK Global Inc

Customer Service Representative - Call Center Experience Preferred Braman Termite & Pest Elimination

Customer Service Manager Pelican Products Inc

Manager, Account Management and Member Experience - Evernorth Health Services - Remote The Cigna Group

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

BIA - CT Personal Lines Customer Service Manager Arbella

Customer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift) Ryder System Inc

Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System Inc

Client Experience Manager - EviCore - Hybrid The Cigna Group

Experience Manager Ulta Beauty Inc

Pharmacy Benefit Management (PBM) Client Experience Manager CVS Health Corp

Customer Service Manager - Water & Sewer Town of Manchester

Ryder''s Customer Engagement Manager Ryder System Inc

F135 Customer Data Manager - (Onsite) RTX Corp

Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX Corp

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

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