1,347 Results for

Customer Service Manager Jobs in Schenectady, NY

Jobs

Malta, NY

Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

8 days ago

Malta, NY

$160,000–$175,000 / year

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4 days ago

Albany, NY

Full time

Supporting the efforts of EUV program leadership toward the establishment of the EUV program's project portfolio, from strategic alignment of programs and projects to portfolio categories and criteria, through proposal, evaluation, selection and prioritization, to contracting, execution, tracking and measuring the achieved results. Additionally, the Program Manager must possess the ability to interface with customers and internal partners at various levels within an organization; work independently; prioritize demands in a fast-paced environment; have strong organization skills; and have experience with project management software.

30+ days ago

Niskayuna, NY

$131,700–$219,300

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GE Vernova will only employ those who are legally authorized to work in the United States for this opening.

Relocation Assistance Provided: Yes.

Today

Latham, NY

$64,000–$80,000

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Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling.

Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.

29 days ago

Latham, NY

$48,000–$60,000

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View all our health, wealth and life offerings at www.safelitebenefits.com.

Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.

29 days ago

TROY, NY

$22.37–$29.03

strong>We are looking for an energetic and innovative leader who thrives in a fast-paced retail environment, enjoys developing high-performing teams, and is passionate about delivering exceptional customer experiences. Role Overview:

Lead High-Volume Retail Dining Operations on a Vibrant College Campus .

Today

Albany, NY

$65,000–$85,000 / year
Full time

The Assistant PM will assist the construction project manager in supervising, implementing, and coordinating the different and varying aspects of a project with the ultimate goal of delivering on the proposed goal within the specified budget and time. This company specializes in all aspects of Design/Build, Construction Management, and Development and is seeking an Assistant Project Manager ready to take the next step in their career.

6 days ago

Schenectady, New York

$67,000–$70,000 / year
Full time

li>Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

About the Company:

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

15 days ago

Niskayuna, NY
$95,700–$149,600 / year
Full time
30+ days ago

Schenectady, NY
$106,200–$166,000 / year
Full time
30+ days ago

Albany, NY
Full time
If you’re up to the challenge, then take a chance at this rewarding opportunity!" Responsibilities:Provide project management and administrative support (work planning, progress tracking, note taking, meeting planning, etc.) for client's Thermal Energy Networks (TENS) Roadmap, which will "holistically identify what is needed for TENS deployment in NYS including policy approaches, business models, workforce development, local enabling strategies, and incentives to motivate commercialization of TEN technologies. Familiarity with and strong interest in Thermal Energy Networks (low-emission district heating/cooling) or related topics (e.g., community energy frameworks, building decarbonization policy and regulations, geothermal, waste heat reuse, local energy planning).
19 days ago

Albany, NY
$20.15–$21.15 / hour
p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
The Customer Service Manager position is one of hourly store management.
19 days ago

Military Road, NY
$21.75–$23.25 / hour
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.
30+ days ago

Albany, NY
Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
30+ days ago

Albany, NY
You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.
Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
30+ days ago

Albany, NY
$18.50–$19.50 / hour
An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
30+ days ago

Albany, NY
$17–$22.70 / hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Amsterdam, NY
p>At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
30+ days ago

Amsterdam, New York
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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.
27 days ago

Clifton Park, NY
Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
30+ days ago

Anywhere
$100,000–$120,000 / year
Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America along with numerous awards for our unparalleled software. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.
23 days ago

Clifton Park, New York
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Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities.
Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
30+ days ago

Saratoga Springs, NY
Alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
30+ days ago

Latham, New York
You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
30+ days ago

Glenville, NY
While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.
21 days ago

Albany, NY
In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster. Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business.
30+ days ago

Albany, NY
A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
30+ days ago

Troy, NY
$58,000–$60,000 / year
All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
The Customer Service Supervisor will work closely with various team members in the department to drive process improvement, increase quality, and ensure appropriate levels of training are achieved.
19 days ago

CA
p>Working across Marketing, Communications, Experience, Recruitment, Admissions, Digital Experience, MarTech and Information Services teams, the role designs and optimises personalised journey programs, testing frameworks and performance reporting to ensure lifecycle communications are timely, relevant, compliant and effective. The role leads the University's lifecycle marketing function, combining martech expertise, automation delivery and data-driven campaign execution across email, SMS and digital channels to improve prospective student engagement and conversion from initial enquiry through to enrolment.
9 days ago

Niskayuna, NY
$18–$25.50 / hour
Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e. payroll, cashier over/shorts, etc).
20 days ago

Malta, NY
$18–$25.50 / hour
Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e. payroll, cashier over/shorts, etc).
30+ days ago

Latham, NY
Remote
p>AngioDynamics is dedicated to improving patient outcomes by focusing on the development of disruptive and differentiated technologies that address unmet patient needs and supporting professional healthcare providers around the world in the delivery of high-quality patient care.
Follow (and as necessary, enhance) all relevant SOPs and Service database procedures, utilizing the systems to their fullest potential and proactively suggesting and developing improvements to processes and ways to increase internal and external customer satisfaction.
30+ days ago

Clifton Park, NY
This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.
PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.
11 days ago

Albany, NY
p>A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.
Position Responsibilities:
Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).
30+ days ago

Albany, New York
p>A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.
Position Responsibilities:
Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).
30+ days ago

Clifton Park, New York
li>Facilitates the placement of all in-patient dialysis (FMCNA -affiliated AND non-affiliated) patients into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market.
Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography.
10 days ago

NY
$99,000–$232,000 / year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
30+ days ago

NY
$124,000–$280,000 / year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.
18 days ago

Albany, NY
$99,000–$266,000 / year
As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables.
Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.
30+ days ago

AUS S
Remote
$119,920–$164,890 / year
It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.".
Strong working knowledge of ERP and CRM systems (SAP and Salesforce preferred) and data-driven decision making using productivity and analytics tools.
16 days ago

New
Albany, New York
li>Leverage Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability. Overview:
Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
2 days ago

Albany, NY
$72,182–$88,423 / year
li>Oversee and enhance digital platforms-including chat systems, VTM software, and AI-powered tools-by collaborating with cross-functional teams and leveraging AI, automation, and data analytics to improve member experiences and forecast service demand.
The Manager of MSC Digital and VTM leads a 24/7 digital service team responsible for delivering high-touch, high-tech member support through chat, virtual teller machines (VTMs), and web-based platforms.
30+ days ago

$142,100–$213,100 / year
We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop.
30+ days ago

Albany, NY
$99,000–$232,000 / year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering.
9 days ago

$103,800–$155,700 / year
This role sits at the intersection of healthcare, digital commerce, and platform integrations, and is responsible for building a seamless connection between veterinary prescribing, customer-facing experiences, and pharmacy fulfillment to deliver a seamless, omnichannel prescription journey.
Partner with teams supporting the veterinary practice management system to ensure prescriptions written in clinical settings translate seamlessly into online ordering and fulfillment experiences, while maintaining compliance and operational efficiency.
30+ days ago

Albany, NY
$124,000–$335,000 / year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.
30+ days ago

Albany, NY
$124,000–$280,000 / year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
18 days ago

Albany, NY
$124,000–$280,000 / year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering.
8 days ago

Albany, NY
$124,000–$280,000 / year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
As an Oracle lead to revenue at PwC, you will focus on working with Oracle''s suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction.
30+ days ago

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Customer Service Manager Jobs in Schenectady, NY

Customer Service Representative TTEC

Senior Client Success Manager TTEC

EUV Program Manager NY CREATES

Technology Manager Mechanical Engineering GE Vernova

Store Manager Safelite

Assistant Store Manager Safelite

Retail Manager 1 Sodexo

Lead High-Volume Retail Dining Operations on a Vibrant College Campus .

Construction Assistant Project Manager Page Group

Warehouse Manager Capstone Logistics LLC

Supervisor Technical Support Manager Company Confidential

Principal Project Manager Company Confidential

Project Manager - Thermal Energy Networks Eclaro

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager Wegmans Food Markets Inc

Manager, Sales and Customer Service Macy's Inc

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Accounts Manager The Aaron's Co Inc

Part Time Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager Five Below Inc

Assistant Store Manager – Customer Experience Five Below

Sales and Customer Experience Manager Goldfish Swim School - Gilbride Management Group (GMG)

Enterprise Customer Success Manager Salesforce Certified Litify LLC

Sales and Customer Experience Manager General Accounts

Customer Care Manager - State Farm Agent Team Member Kyle Magne - State Farm Agent

Operations/Service Manager II Burlington Coat Factory of TX

Midas - Automotive Assistant & Service Managers Midas

Service Manager Wholesale Sealer SealMaster WNY and CNY

Enterprise Customer Account Manager UKG

Supervisor, Customer Service_OPS Versant Health Holdco Inc

Manager, Customer Lifecycle DeSales University

#1047 Assistant Customer Service Team Leader - Front End Price Chopper

Assistant Customer Service Team Lead - Malta #184 Price Chopper

Hardware Services Program Manager (Remote) AngioDynamics Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Automotive Service Manager AAMCO TRANSMISSIONS, INC.

Automotive Service Manager AAMCO Transmissions and Total Car Care

Hospital & Patient Services Manager Fresenius Medical Care

Managed Services - Integration & Middleware Lead - Manager PricewaterhouseCoopers LLP

Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLP

Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLP

Manager, Service Operations and Strategy Varian Medical Systems Inc

Security Service Manager Allied Universal

Manager, Member Service Center - Digital and VTM State Employees Federal Credit Union

Sr. Manager, Pet Services Strategy Petco Animal Supplies, Inc.

Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLP

Sr. Product Manager - Prescription Services & Online Pharmacy Integration Petco Animal Supplies, Inc.

Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLP

Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLP

Managed Services - Senior Data Engineer - Senior Manager PricewaterhouseCoopers LLP

Oracle Fusion Field Service Implementation Senior Manager PricewaterhouseCoopers LLP

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