1,440 Results for

Customer Service Manager Jobs in Colonie, NY

Jobs

Malta, NY10 days ago

Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

New!

Malta, NY6 days ago

$160,000–$175,000 Per Year

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Albany, NY30+ days ago

Full-time
Employee

Supporting the efforts of EUV program leadership toward the establishment of the EUV program's project portfolio, from strategic alignment of programs and projects to portfolio categories and criteria, through proposal, evaluation, selection and prioritization, to contracting, execution, tracking and measuring the achieved results. Additionally, the Program Manager must possess the ability to interface with customers and internal partners at various levels within an organization; work independently; prioritize demands in a fast-paced environment; have strong organization skills; and have experience with project management software.

New!

Albany, NY3 days ago

$64,000–$80,000

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Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling.

Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.

New!

Castleton On Hudson, NY3 days ago

$48,000–$60,000

li>

View all our health, wealth and life offerings at www.safelitebenefits.com.

Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.

Albany, NY8 days ago

$65,000–$85,000 Per Year
Full-time

The Assistant PM will assist the construction project manager in supervising, implementing, and coordinating the different and varying aspects of a project with the ultimate goal of delivering on the proposed goal within the specified budget and time. This company specializes in all aspects of Design/Build, Construction Management, and Development and is seeking an Assistant Project Manager ready to take the next step in their career.

New!

Schenectady, NY1 day ago

$115,000–$135,000 Per Year
Full-time

This role partners closely with engineering leadership to ensure priorities are aligned, risks are identified early, and teams deliver high-quality results on schedule in a fast-paced manufacturing environment.

The Engineering Program Manager serves as the operational backbone of the engineering organization, driving project execution, cross-functional coordination, and visibility across multiple product development initiatives from concept through commercialization.

Schenectady, New York17 days ago

$67,000–$70,000 Per Year
Full-time

li>Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

About the Company:

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

Niskayuna, NY30+ days ago
$95,700–$149,600 Per Year
Full-time
Employee

Schenectady, NY30+ days ago
$106,200–$166,000 Per Year
Full-time
Employee

Albany, NY21 days ago
Full-time
Employee
If you’re up to the challenge, then take a chance at this rewarding opportunity!" Responsibilities:Provide project management and administrative support (work planning, progress tracking, note taking, meeting planning, etc.) for client's Thermal Energy Networks (TENS) Roadmap, which will "holistically identify what is needed for TENS deployment in NYS including policy approaches, business models, workforce development, local enabling strategies, and incentives to motivate commercialization of TEN technologies. Familiarity with and strong interest in Thermal Energy Networks (low-emission district heating/cooling) or related topics (e.g., community energy frameworks, building decarbonization policy and regulations, geothermal, waste heat reuse, local energy planning).

Albany, NY21 days ago
$20.15–$21.15 Per Hour
p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
The Customer Service Manager position is one of hourly store management.

Military Road, NY30+ days ago
$21.75–$23.25 Per Hour
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.

Albany, NY30+ days ago
Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

Albany, NY30+ days ago
You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.
Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

Albany, NY30+ days ago
$17–$22.70 Per Hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Amsterdam, NY30+ days ago
p>At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Amsterdam, New York29 days ago
div>
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

Schenectady, NY10 days ago
$18.50–$19.50 Per Hour
An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

Clifton Park, NY30+ days ago
Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

Clifton Park, New York30+ days ago
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Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities.
Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

Saratoga Springs, NY30+ days ago
Alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Albany, NY30+ days ago
A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

New!
Schenectady, NY1 day ago
$18.50–$19.50 Per Hour
_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

Niskayuna, NY22 days ago
$18–$25.50 Per Hour
Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e. payroll, cashier over/shorts, etc).

Malta, NY30+ days ago
$18–$25.50 Per Hour
Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e. payroll, cashier over/shorts, etc).

New!
NY4 days ago
$18–$25.50 Per Hour
Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e. payroll, cashier over/shorts, etc).

Troy, NY21 days ago
$58,000–$60,000 Per Year
All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
The Customer Service Supervisor will work closely with various team members in the department to drive process improvement, increase quality, and ensure appropriate levels of training are achieved.

Glenville, NY23 days ago
While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
We offer a competitive package that respects your skills and rewards your dedication:
Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential.

Albany, NY30+ days ago
In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster. Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business.

New!
Albany, NY1 day ago
Remote
li>
have experience with enablement and sales tools including program management, content management and learning management systems, sales process (CRM), sales messaging, and sales methodology (Value Selling + MEDDPICC). We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

New!
Albany, NY1 day ago
Remote
b>Position Overview: The primary goal of the Customer Success Manager is to ensure that customers achieve their desired outcomes while using the company's products or services (generally subscription-based or ongoing services such as SaaS (Software as a Service), cloud services, and enterprise solutions), thereby driving customer satisfaction, retention, and growth. Join Us: Our mission is to make an impact within communities by providing the knowledge, resources and innovative solutions delivered through an alliance of Information Technology Integrators, Independent SoftwareVendors, and Cloud Providers with a common vision in resolving critical challenges directly impacting citizens.

CA11 days ago
p>Working across Marketing, Communications, Experience, Recruitment, Admissions, Digital Experience, MarTech and Information Services teams, the role designs and optimises personalised journey programs, testing frameworks and performance reporting to ensure lifecycle communications are timely, relevant, compliant and effective. The role leads the University's lifecycle marketing function, combining martech expertise, automation delivery and data-driven campaign execution across email, SMS and digital channels to improve prospective student engagement and conversion from initial enquiry through to enrolment.

New!
Albany, NY3 days ago
li>Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability.
QUALIFICATIONS (MUST HAVE):
Must possess one of the following:
Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization.

Clifton Park, NY13 days ago
This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.
PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

Latham, NY30+ days ago
Remote
p>AngioDynamics is dedicated to improving patient outcomes by focusing on the development of disruptive and differentiated technologies that address unmet patient needs and supporting professional healthcare providers around the world in the delivery of high-quality patient care.
Follow (and as necessary, enhance) all relevant SOPs and Service database procedures, utilizing the systems to their fullest potential and proactively suggesting and developing improvements to processes and ways to increase internal and external customer satisfaction.

Albany, NY30+ days ago
p>A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.
Position Responsibilities:
Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).

Albany, NY30+ days ago
Full-time
p>A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.
Position Responsibilities:
Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).

Clifton Park, New York12 days ago
li>Facilitates the placement of all in-patient dialysis (FMCNA -affiliated AND non-affiliated) patients into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market.
Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography.

NY30+ days ago
$99,000–$232,000 Per Year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.

NY20 days ago
$124,000–$280,000 Per Year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.

Albany, NY30+ days ago
$99,000–$266,000 Per Year
As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables.
Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.

AUS S18 days ago
Remote
$119,920–$164,890 Per Year
It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.".
Strong working knowledge of ERP and CRM systems (SAP and Salesforce preferred) and data-driven decision making using productivity and analytics tools.

Albany, NY30+ days ago
$72,182–$88,423 Per Year
li>Oversee and enhance digital platforms-including chat systems, VTM software, and AI-powered tools-by collaborating with cross-functional teams and leveraging AI, automation, and data analytics to improve member experiences and forecast service demand.
The Manager of MSC Digital and VTM leads a 24/7 digital service team responsible for delivering high-touch, high-tech member support through chat, virtual teller machines (VTMs), and web-based platforms.

Latham, NY30+ days ago
$115,000–$135,000 Per Year
li>Experience with boilers and the ability to identify potential customers to generate targeted proposals and manage estimates: service existing customers and be able to identify and solve customer boiler needs from a technical viewpoint. Well established Mechanical Contracting firm specializing in Heating, Boilers, Burners, Air Handlers and Combustion equipment of all types is seeking a dynamic, organized seasoned Service/General Manager.

30+ days ago
$142,100–$213,100 Per Year
We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop.

Albany, NY11 days ago
$99,000–$232,000 Per Year
p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering.

30+ days ago
$103,800–$155,700 Per Year
This role sits at the intersection of healthcare, digital commerce, and platform integrations, and is responsible for building a seamless connection between veterinary prescribing, customer-facing experiences, and pharmacy fulfillment to deliver a seamless, omnichannel prescription journey.
Partner with teams supporting the veterinary practice management system to ensure prescriptions written in clinical settings translate seamlessly into online ordering and fulfillment experiences, while maintaining compliance and operational efficiency.

New!
Albany, NY1 day ago
As theFood Service Sales Manager,you will be responsible for developing and promoting our food service initiatives by working with local sales groups to educate and advise current and potential customers on how to enter the foodservice business or improve their current foodservice offering.
Territory:the food service sales manager must be available to cover and travel toAlbany NY,Boston MA,Providence RI, andHartford CTto visit customer locations, based on business needs.

Clifton Park, NY11 days ago
$100,000–$110,000 Per Year
The Service Manager will be responsible for Service customer interface and selling, assisting with employee development, key operational duties, safety, financial performance, and planning & scheduling.
Starting base salary: $100,000 to $110,000 annually, with higher compensation available based on skills and experience.

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Customer Service Manager Jobs in Colonie, NY

Customer Service Representative TTEC

Senior Client Success Manager TTEC

EUV Program Manager NY CREATES

Store Manager Safelite

Assistant Store Manager Safelite

Construction Assistant Project Manager Page Group

Engineering Program Manager Michael Page USA

Warehouse Manager Capstone Logistics LLC

Supervisor Technical Support Manager Company Confidential

Principal Project Manager Company Confidential

Project Manager - Thermal Energy Networks Eclaro

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager Wegmans Food Markets Inc

Manager, Sales and Customer Service Macy's Inc

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Part Time Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager Five Below Inc

Assistant Store Manager – Customer Experience Five Below

Customer Accounts Manager The Aaron's Co Inc

Sales and Customer Experience Manager Goldfish Swim School - Gilbride Management Group (GMG)

Sales and Customer Experience Manager General Accounts

Customer Care Manager - State Farm Agent Team Member Kyle Magne - State Farm Agent

Enterprise Customer Account Manager UKG

Customer Accounts Manager Aaron's Inc

#1047 Assistant Customer Service Team Leader - Front End Price Chopper

Assistant Customer Service Team Lead - Malta #184 Price Chopper

Assistant Customer Service Team Lead-Saratoga Price Chopper

Supervisor, Customer Service_OPS Versant Health Holdco Inc

Midas - Automotive Assistant & Service Managers Midas

Service Manager Wholesale Sealer SealMaster WNY and CNY

Enablement Manager, Zoom Customer Experience (ZCX) Zoom Corporation

Customer Success Manager Strategic Communications

Manager, Customer Lifecycle DeSales University

Security Service Manager Allied Universal

Assistant Store Manager - Customer Experience PetSmart LLC

Hardware Services Program Manager (Remote) AngioDynamics Inc

Automotive Service Manager AAMCO TRANSMISSIONS, INC.

Automotive Service Manager AAMCO Transmissions and Total Car Care

Hospital & Patient Services Manager Fresenius Medical Care

Managed Services - Integration & Middleware Lead - Manager PricewaterhouseCoopers LLP

Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLP

Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLP

Manager, Service Operations and Strategy Varian Medical Systems Inc

Manager, Member Service Center - Digital and VTM State Employees Federal Credit Union

Service Manager - HVAC Nesco Resource, LLC

Sr. Manager, Pet Services Strategy Petco Animal Supplies, Inc.

Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLP

Sr. Product Manager - Prescription Services & Online Pharmacy Integration Petco Animal Supplies, Inc.

Food Service Sales Manager Core-Mark

Service Manager Milton CAT

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