Customer Service Manager Jobs in New York, NY

Vaco LLC

$160000 - $200000

New York, NY

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. About the role: Our client, a fast-growing SaaS/AI company, is looking for a versatile operator who can help scale a rapidly growing product line while supporting both strategic initiatives and day?to?day execution.

Weichert, Realtors

$95000 - $115000

Parsippany, NJ

The Manager, Customer Experience collaborates with multiple functional department heads and their delivery team to ensure that operational efficiency, quality, and data governance are delivered in a balanced manner across all service offerings within a client portfolio. Mentors and inspires a team of customer experience professionals to deliver exceptional service to our clients and customers, leveraging customer data and other inputs.

The Mermaid Inn Upper West Side

$75000 - $85000

New York, NY

Administrative centricity will include ensuring the successful execution of our sequence of service, as well as overseeing parts of the front of house schedule. The Mermaid Inn is seeking a service-minded restaurant floor manager to complete its leadership team.

Kforce Inc.

$78

New York, NY

Organizational Excellence: Demonstrates mastery in orchestrating complex, multi-venue operations; Anticipates interdependencies across sites, builds scalable plans, and ensures all venues under the cluster remain -audit ready- through rigorous documentation and proactive oversight. People & Communication: A confident, composed communicator who leads with clarity under pressure; Capable of running high-stakes bridge calls, mentoring VTSMs, aligning cross-functional teams, and briefing senior executives with authority and precision.

Vaco LLC

$75000 - $80000

Newark, NJ

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Vaco LLC

$100000 - $120000

New York, NY

Role Responsibilities & Required ExperienceOversee daily operations, resident relations, and overall community experience for a New York residential property (500+ units), collaborating closely with on-site management, operations, and maintenance teams. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

Vaco LLC

$150000 - $200000

New York, NY

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

Catholic Charities, Diocese of Metuchen

$28919

Edison, NJ

Provide case management services to individuals and families residing in Permanent Supportive Housing sites including completion of intakes, developing service plans, linkages to other services including, conflict de-escalation, managing relationships with a broad range of community providers, promoting housing retention through teaching life skills, setting up programming for tenants. Catholic Charities, Diocese of Metuchen (CCDOM), with more than 450 employees is a non-profit, social services agency with its mission, driven by Catholic social teaching, of providing quality services with dignity and respect to the poor, vulnerable and all people in need and partnering with families and communities to improve the quality of life.

Vaco LLC

$100000 - $110000

New York City, NY

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Vaco LLC

$100000 - $110000

New York, NY

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

CompuGroup Medical

East Meadow, NY

At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

Sparks Group

$110000 - $120000

New York, NY

Job Summary/Company: Sparks Group has partnered with a long standing financial services organization to identify a EFT Customer Support Manager to guide a team that is the primary point of contact for client support needs during overnight hours. Excellent verbal and written communication skills (i.e., the ability to bring actionable insights through effective communication and establish good rapport with internal and external customers).

Weichert, Realtors

$55000 - $65000

Morris Plains, NJ

The Account Manager II is responsible for providing excellent customer service to a growing group of clients in multiple states, responding to inbound service requests in all lines of personal lines insurance. The rate of pay offered will be dependent upon several factors including but not limited to the candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications.

CFS

$140000 - $160000

White Plains, NY

Account Ownership & Relationship ManagementManage key national accounts and broker partners, serving as the primary point of contact. Cross-Functional CollaborationPartner with Marketing, Category Management, Supply Chain, and Finance to ensure aligned execution.

United Nations Federal Credit Union

$105000 - $125000

Queens, NY

Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Maintain and prioritize the product backlog, craft user stories and acceptance criteria, and drive initiatives that deliver maximum business value, aligned with the product strategy.

Flagstar Bank

$84878 - $112463

Rockville Centre, NY

Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports; investigate & approve when needed. Develops and expands existing relationships including sales efforts; engages key Product Partners as appropriate in delivering the full breadth of the bank to satisfy clients needs.

NYL - Nassau GO

Uniondale, NY

Join the Accelerated Management Leadership Program at NYL - Nassau GO, where your leadership journey takes center stage. Monitor and report on sales performance metrics, providing actionable insights to senior management for decision-making purposes.

United Nations Federal Credit Union

$103380 - $132550

Queens, NY

Serve as point of contact for vendor management; manage deposit, investment, and department protection related vendor information in Vendor Point; assist the Third-Party Risk Management department in assessing the risk profile of vendors. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.

Beacon Hill Staffing Group, LLC

$165000 - $180000

New York, NY

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Grand Fitness

Rockaway, NJ

All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Kforce Inc.

$89250 - $120750

New York, NY

Essential Functions: Perform field audit work, perform accounting of complex areas of clients' balance sheet and income statements, help the supervisor to oversee the completion of client's annual reports and interact with clients to discuss field audit issues . Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

Open Systems Technologies

$90 - $95

Jersey City, NJ

Proven problem-solving skills along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes. Provide guidance to the various work streams, and structure and develop project plans with direction from appropriate functional and business area stakeholders.

West Nyack - THQ

$95000 - $100000

West Nyack, NY

We are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services. Coordination and Collaboration: The position requires extensive coordination with various internal departments (e.g., IT, Legal, HR, and public relations) and external entities (such as law enforcement, cybersecurity firms, and regulatory bodies).

Flagstar Bank

$140622 - $186324

New York, NY

Credit Quality: Working with assigned portfolio managers, ensure pro-actively monitoring credit quality of portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.

Sunrise Senior Living

Old Tappan, NJ

The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication AdministrationProvide the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).

Kforce Inc.

$114750 - $155250

New York, NY

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Their clients are primarily small to mid-size companies and individuals that have high income/high net worth and are professionals or business owners.

Later

$105000 - $135000

New York, NY

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

Jobot

$85000 - $120000

Holmdel, NJ

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Tax Manager, you will be responsible for managing a diverse portfolio of clients, including C-corps, S-corps, and high net-worth individuals, and providing them with a broad range of tax services.

Jobot

$75000 - $90000

Brooklyn, NY

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Here are some of the experience we are looking for: putting together full sets of CDs, permitting, RFIs, and site visits for upfront verification, during construction, punch-lists, and meeting with the city for permit related requirements.

Builders General Supply Co

$72000 - $90000

Edison, NJ

Builders General Supply Company (BGS) is proud of our reputation as a business committed to quality building materials and exceptional customer service — and it’s all possible because of our dedicated team. Maintains professional and product knowledge by attending educational workshops or classes, reviewing professional publications, and establishing professional networks as needed.

The Kiely Family of Companies

$90000 - $105000

Tinton Falls, NJ

Recognized on the ENR 400, 500, and 600 lists for engineering and construction excellence, KIELY is a leading design-build, construction, and engineering services provider specializing in infrastructure solutions for the natural gas, water and wastewater, electric, industrial, commercial, and midstream pipeline industries. Our integrated engineering and construction teams deliver turnkey solutions — from initial design and permitting through construction, commissioning, and ongoing support — helping customers build, maintain, and modernize critical infrastructure.

Jobot

$80000 - $120000

Long Island City, NY

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Duties include the following: Review of mechanical, electrical, architectural, plumbing and fire alarm project plans, specifications, vendor equipment submittals, in-house submittal documents, estimates and proposals.

Marriott Vacations Worldwide

$20

New York, NY

For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas. Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.

Jobot

$110000 - $145000

Tinton Falls, NJ

With decades of trusted service behind us, we specialize in tax compliance, strategic planning, advisory services, and client-centric solutions across a diverse portfolio that includes small and mid-sized businesses, family enterprises, non-profits, financial institutions, and industry-specific sectors. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Jobot

$80000 - $90000

Brooklyn, NY

Assist sales team with cross-referencing and pushing our brand wherever possible including assisting with closing deals, working directly with customers, coordinating with purchasing and contracting on pricing etc. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Jobot

$100000 - $140000

Great Neck, NY

Founded nearly a decade ago and based in Great Neck, with clients across the United States, we are a fast-growing B2B tax and accounting firm dedicated to helping entrepreneurs dramatically reduce tax liability while building long-term wealth. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Jobot

$170000 - $230000

New York, NY

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will represent a full portfolio of engineered products and services, working closely with engineering, manufacturing, and project teams to deliver high impact solutions to clients.

Pure Hockey

$45000 - $60000

Carle Place, NY

Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training. As a Retail Assistant Manager, you will be responsible for assisting the Store Manager in all aspects of store operations, including sales, customer service, inventory management, and employee training.

Artech LLC

Whippany, NJ

Perform first line customer service related activities, interact with stakeholders on matters of customer service or administrative tasks, sometimes engaging with difficult contacts, networking with other employees where appropriate. Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.

Waste Management

$77000 - $120000

Woodbridge, NJ

Perform and Manage the maintenance of hydraulic systems including cylinder seal repair, cylinder replacement, bushing replacements (usually by outside machine shop), hose crimper operation (includes matching hose to fitting), fluid maintenance including filter change out, hydraulic pump replacement, valve stack repair and maintenance, fitting specification, and general troubleshooting and adjustments. Perform and Manage the troubleshooting and repairs of general air pneumatics, including air compressor operation and maintenance, regulator E replacement, solenoid valve replacement, 2-way and 3-way valve replacement, pneumatic pump repair, tubing installation, and general system troubleshooting.

Computing Concepts, Inc.

$65 - $75

New York City, NY

We are seeking a Service Desk Lead/ Manager, End User Services to lead the Help Desk function and oversee end-user technology operations across the organization. This role is responsible for managing daily support operations, resolving escalations, improving service delivery, and ensuring a secure and compliant corporate technology environment.

Aramark

$100000 - $120000

New York, NY

This role is designed for a marketer who is deeply experienced in serving high end clients and understands how hospitality, operations, and precision execution come together to deliver exceptional experiences. Rooted in culinary excellence and powered by creativity, LifeWorks brings together food, design, and service to build brands within brands, tailoring each experience to the people and communities we serve.

Circle

$187500 - $240000

New York, NY

Design and scale a modular, extensible risk platform that supports crypto- and traditional financial rails, as well as risk-related use cases across onboarding, account linking, and other customer lifecycle events — with a focus on building a user-friendly rules engine and intuitive tooling for risk operators. You will act as a cross-functional leader, partnering with compliance, legal, engineering, data science, and business stakeholders to align priorities and deliver resilient infrastructure that supports both crypto and traditional financial rails.

Cella

$155000 - $201400

New York, NY

Work with IT leadership in understanding sequencing and identifying dependencies;Develop project plans, create and manage sprints, track tasks, budgets, status reports and other key artifacts;Develop effective reporting for senior leadership around project status, risks, issues and budget;Manage the intake, tracking, and prioritization of new work;Schedule and run meetings. Location: New York, New YorkJob Type: PermanentCompensation Range: $155,000 - 201,400 per yearWe are seeking a dynamic Senior IT Project Manager to join our Risk and Compliance team.

VESPA Italian Kitchen & Bar

Farmingdale, NY

Join VESPA Italian Kitchen & Bar as an Assistant Restaurant Manager and help lead our vibrant Italian dining destination in the heart of Farmingdale Village. As Assistant Manager, you'll be instrumental in day-to-day operations, working alongside our General Manager to ensure guests receive outstanding service.

bdo consulting

$150000 - $205000

New York, NY

The Assurance Senior Manager, Technology Risk Assurance is responsible for acting as an IT audit technical resource to clients, as well as internal stakeholders (Assurance teams), in the resolution of complex and high-level tasks associated with the audit process. Applies advanced knowledge and understanding of governing principles; applying these principles to client transactions; and documenting and communicating an understanding and application of these principles by: Plans and executes IT audits, including obtaining an understanding of the control environment, designs test plans, evaluates deficiencies, and assesses the overall financial reporting control environment.

TravelNurseSource

Manhasset, NY

Job DetailsFusion Medical Staffing is seeking a skilled Nurse Manager for a 13 week travel assignment in Manhasset, NY As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. The position requires strong leadership skills, clinical expertise, critical thinking abilities, excellent communication, and a commitment to fostering a culture of excellence in patient care and professional development.

Vim

$140000 - $180000

New York, NY

Experience building B2B SaaS products, preferably in healthcare or complex enterprise environments (bonus points for experience owning a product used daily by operational or clinical users, where engagement and adoption matter). You’ll report to the GM of Care Collaboration and own meaningful areas of product definition and delivery, translating customer needs, usage insights, and business priorities into a clear roadmap and shipped product.

Intermountain Health

Jersey City, NJ

The Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

The LiRo Group

$160000 - $230000

Syosset, NY

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.