IT Operations Service Desk Manager (Contract to Hire) Page GroupIT Operations Service Desk Manager (Contract to Hire)Work from Home, NY$75–$90 / hourExperienced IT Operations Manager with 10+ years of leadership experience overseeing enterprise IT support, infrastructure, applications, and service delivery. Responsible for managing IT operations across North America, ensuring reliable, secure, and high-performing technology services while partnering with global teams.
Customer Service Coordinator US Tech Solutions, Inc.Customer Service CoordinatorCorning, NYFor export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using ‘Origin Manager’: Create templates in Origin Manager for each ship from location to each customer. Develop and maintain effective working relationships with Planning, Shipping, QA, IT, Finance, Commercial Ops, Corporate Transportation, Corporate Credit, Customer Billing, Freight Forwarders and external customers.
NewSenior Product Manager - Remote IntradoSenior Product Manager - RemoteAnywhere, NYRemote$120,000–$150,000 / yearWorking within Intrado’s product operating model, you will partner closely with Sales, Customer Success, Engineering, Network Operations, Product Operations, Regulatory Affairs, and telecommunications service providers to define and deliver solutions that meet evolving customer, industry, and regulatory requirements. The ideal candidate brings experience in telecommunications, emergency communications, or network-based services and has a strong understanding of Wireline, VoIP, NG911, location information services, and the public safety ecosystem.
Billing Manager - Digitech SarnovaBilling Manager - DigitechAnywhere, NYAdditional responsibilities include identifying deficiencies within the group and escalating them to the Director, building positive relationships both internally and externally, maintaining Key Performance Indicators (KPIs), and delivering annual reviews with staff, along with corrective actions when necessary. The A/R Management Manager is responsible for directly managing the ARM team and ensuring that outstanding accounts, denials, and appeals are accurate and followed up on in a timely manner to maximize reimbursements.
NewManager, Project Management - Remote IntradoManager, Project Management - RemoteAnywhere, NYRemote$115,000–$125,000 / yearWe are seeking an experienced Manager, Project Management to lead a portfolio of complex, cross-functional projects that drive strategic business outcomes. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders.
NewTravel Nurse RN - Nurse Manager - $2,578 per week in Geneva, NY TravelNurseSourceTravel Nurse RN - Nurse Manager - $2,578 per week in Geneva, NYGeneva, NY$2,578Collaborates with Nurse Mangers, off site Clinical Leaders and unit staff nurses to monitor staffing levels based on identified patient acuities and adjusts staffing levels in accordance with established policies, procedures and guidelines for all shifts. Provides Nursing leadership support and guidelines, to clinical staff through networking, mentoring, excellent communication skills and role modeling the professional practice of Nursing.
NewChef / Kitchen Operations Manager Clew's KitchenChef / Kitchen Operations ManagerQueens County, NY$20–$25 / hourAs Clew's Kitchen expands, the right candidate will have the opportunity to take on greater responsibility including managing additional kitchen staff and playing a central role in shaping how the business operates day to day. You'll work closely with the founder, take ownership of day-to-day kitchen operations, and have the potential to step up and keep the business running independently including during a period of maternity leave.
NewPrincipal Product Manager, Savings - Remote OportunPrincipal Product Manager, Savings - RemoteAnywhere, NYRemote$148,100–$237,000 / yearCollaborative: You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners. Manage a high-performing cross-functional product team that includes engineering, design, data, marketing, legal, and customer support to implement and build new features.
Senior Product Manager, Fortary - Remote Ava LabsSenior Product Manager, Fortary - RemoteAnywhere, NYRemoteAs the business architect for trading, lending, and liquidity, the Senior Product Manager will define and lead the long-term product vision, portfolio strategy, and investment priorities for Fortarys institutional trading, lending, and liquidity platform, ensuring alignment with company objectives and growth strategy. The ideal candidate brings a proven track record of defining and scaling successful B2B fintech or digital asset products, shaping long-term product strategy, and leading complex cross-functional initiatives.
NewFederal SAP Concur Implementation Project Manager - Remote Censeo Consulting GroupFederal SAP Concur Implementation Project Manager - RemoteAnywhere, NYRemote$90,000–$140,000 / yearDefines agency’s change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder group. Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA and other federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service.
Manager, AI Marketing Orchestration, GTM Engineer SarnovaManager, AI Marketing Orchestration, GTM EngineerAnywhere, NYThis role transforms marketing from a manual, channel-driven function into a scalable, AI-powered growth engine by automating execution, improving speed to market, and increasing efficiency across campaigns. The Manager, AI Marketing Orchestration will design, build, and optimize agentic marketing workflows that drive scalable growth across email, paid media, data and content.
Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteAnywhere, NYRemote$127,219–$190,828 / yearBuilding on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.
Senior Product Manager - Remote PAR TechnologySenior Product Manager - RemoteAnywhere, NYRemoteIn this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
Senior Manager, Marketing and Operations CriblSenior Manager, Marketing and OperationsAnywhere, NY$145,000–$228,000 / yearThe role is designed for a leader who can step into day-to-day operational work where needed, while also building the team’s capabilities across campaign operations, lifecycle/routing, reporting, data hygiene, attribution, and workflow automation. The right candidate will help shift Marketing Operations from a primarily reactive support model to a more proactive operating partner by improving how work is prioritized, documented, scaled, and supported across the organization.
Staff Product Manager - Creators - Remote HighLevelStaff Product Manager - Creators - RemoteAnywhere, NYRemote$175,000–$244,500 / yearOwn Metrics & Business Impact Own and report on clear success metrics, including learner activation rate, course completion rate, time-to-first-value, 7/30/90-day retention cohorts, and revenue per learner, using data to continuously refine product strategy. UX-Obsessed for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.
Manager, Revenue Accounting - Remote MotiveManager, Revenue Accounting - RemoteAnywhere, NYRemote$94,000–$143,000 / yearMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.
NewField Marketing Manager - Command Center - Remote IntradoField Marketing Manager - Command Center - RemoteAnywhere, NYRemote$80,000–$110,000 / yearIn this role, you’ll partner closely with sales leadership to plan and deliver account and territory-based initiatives, bring campaigns to life through events and executive engagements, and provide sales-ready messaging and tools tailored to government and regulated-industry buyers. Work alongside Intrado’s event team to assist with local events, trade shows, conferences, roadshows, webinars, and executive briefings targeting public safety audiences for a specific account, business unit, region.
Marketing Manager - Remote ButterflyMXMarketing Manager - RemoteAnywhere, NYRemoteAccess to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.
Partner Account Manager - PAR OPS - Remote PAR TechnologyPartner Account Manager - PAR OPS - RemoteAnywhere, NYRemote$60,000–$70,000 / yearAdvocate for partner needs internally and provide training on PAR product capabilitiesThe base salary range for this position is $60,000 to $70,000 USD per year, commensurate with work location, experience, skills, certifications, education, and prior accomplishments. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
Business Development Manager - Remote GP Strategies CorporationBusiness Development Manager - RemoteAnywhere, NYRemoteFrom our global experience working across thousands of projects and initiatives over the past 55 years, weve learned that relationships, business, work, innovation, strategy, and transformation are all about people. You are equally comfortable engaging C-suite stakeholders, crafting compelling value propositions, and navigating long, multi-stakeholder sales cycles.
NewManager, Revenue Operations - Remote CorpayManager, Revenue Operations - RemoteAnywhere, NYRemote$139,000–$173,800 / yearDeveloping and maintaining interactive Power BI dashboards and reports to support sales, operational, and business intelligence initiatives, including data modeling, visualization design, and KPI tracking. Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.
Sr. Product Engineer – Web Services EsriSr. Product Engineer – Web ServicesAnywhere, NYRemote$93,600–$159,328 / yearExperience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.
Customer Success Operations Manager, Onboarding & Professional Services Clio VenturesCustomer Success Operations Manager, Onboarding & Professional ServicesNY$128,100–$160,100 / yearYou will be partnering with CS Ops, Sales Ops, GTM Systems, IT, Analytics Teams, Product, Finance, customer facing teams, and BI to fix "leaky buckets" in the customer lifecycle (e.g., improving the Sales-to-CS handoff or building early warning signals that flag at-risk customers for proactive outreach). Engineering the CS Tech Stack: Partnering with the GTM Systems team to translate business requirements into technical realities in key GTM and Post Sales systems (ex: Salesforce, Agentforce, Databricks AI Apps, ChurnZero, Gainsight, Certinia, RocketLane).
Customer Experience Manager Aimé Leon DoreCustomer Experience ManagerNew YorkThis role serves as a central point of contact for customer concerns, ensuring timely, accurate, and brand-aligned responses while partnering with internal teams to keep the customer experience smooth and consistent. Address a broad range of customer concerns, including post-purchase questions, product issues, service complaints, delivery delays, order discrepancies, store interactions, and general feedback.
Lead Technical Customer Success Manager BipsyncLead Technical Customer Success ManagerNew YorkActively leverage approved AI tools to enhance support workflows (e.g., faster triage, better summaries, clearer customer updates, improved documentation) while validating outputs, protecting customer data, and using sound judgement. The Lead Technical Customer Success Manager is a senior member of the Customer Success function, accountable for delivering an exceptional support experience for Bipsync clients and for leading the day-to-day operation of the client support team.
Enterprise Customer Success Manager Kaizen StackupEnterprise Customer Success ManagerNew YorkIndustry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams. Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies.
Customer Success Manager EmarketerCustomer Success ManagerNew YorkAs a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a portfolio of corporate clients. This is an early-career role designed for professionals who are eager to build expertise in client engagement, customer success, retention strategy, and account management while contributing directly to customer outcomes and business objectives.
Global Customer Experience & Vendor Operations Manager DysonGlobal Customer Experience & Vendor Operations ManagerNew YorkThe Global Customer Experience & Vendor Operations Manager is responsible for overseeing the day-to-day performance of one or more outsourced customer service sites, depending on the market and location. Share operational insights and learnings with Dyson’s Process, Training, and QA teams to inform future improvements in service design and training content.
Customer Supply Chain Manager Mammoth BrandsCustomer Supply Chain ManagerNew York$91,600–$114,500 / yearOwn end-to-end distribution logistics for your channel, ensuring on-time fulfillment and delivery, managing sales order and inventory accuracy, and driving continuous improvement through chargeback analysis, KPI tracking (e.g., OTIF, in-stocks), and retailer supply chain insights. Identify gaps in current operational practices and work with retail operations, channel sales directors, and external partners (HQ brokers, retail ops partners, retailer inventory and supply chain specialists) to create strategic roadmaps for progress.
Manager Trainee - Premium Customers Avis Budget GroupManager Trainee - Premium CustomersNew YorkAbility to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.
Senior Customer Success Manager, Publishers WunderkindSenior Customer Success Manager, PublishersNew YorkDetail-oriented & organized: Capable of anticipating customer needs and proactively addressing any issues or concerns, managing multiple projects, meeting deadlines, and ensuring client set up accuracy. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location.
Senior Manager, Customer Supply Chain Collaboration - Americas Sol de JaneiroSenior Manager, Customer Supply Chain Collaboration - AmericasNew YorkOur commitment to excellence has earned high-profile honors, including being named one of TIME1 00’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. The Senior Manager, Customer Supply Chain Collaboration - Americas is a senior, cross‑channel operations leadership role responsible for shaping and leading the operating model that supports Sol de Janeiro’s most strategic retail partners and its Amazon business.
Customer Success Manager LiminalCustomer Success ManagerNew YorkDemonstrate the platform's depth as customer needs evolve, surfacing use cases across our six markets they haven't yet tapped and connecting new capabilities to live problems on their desk. Partner with customers to turn their market questions into real business outcomes, running game plan refreshes, battle card updates, and Coach AI sessions.
Senior Customer Success Manager DuffelSenior Customer Success ManagerNew YorkYou’ll work closely with Product, Engineering, Finance, and Travel Operations teams to ensure our customers are happy, successful, and inspired by Duffel. You’ll own relationships, spot growth opportunities, and make sure our technology truly works for them, alongside Customer Success Engineers and Product Support Specialists.
Customer Success Manager Motion Creative Cloud IncCustomer Success ManagerNYRemoteMotion is creating the command center for creative strategists: an AI-driven analytics and intelligence platform that bridges the gap between performance marketers and creative teams, helping them uncover whats working, whats not, and ultimately ship more winning ads across platforms like YouTube, LinkedIn, Meta, and TikTok. Synthesize customer intelligence at scale using AI - for example, feeding 70+ customer calls into NotebookLM to aggregate VOC insights, or analyzing a month of Gong calls to quantify demand for a specific feature and share structured findings with the broader team.
Customer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerNY$18.50–$19.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Customer Success Manager LuminaryCustomer Success ManagerNew YorkLuminary solves this by transforming complex estate planning documents into a structured, proprietary data asset that powers agent-driven workflows for tax and wealth transfer services. Familiarity with wealth management or experience working with RIAs, family offices, or trust and estate attorneys — deeply curious about building domain knowledge.
Customer Experience Manager MarquetaCustomer Experience ManagerNew YorkAct as the champion for the customer perspective within the organization, fostering a customer-centric culture while liaising across Ops, Product, Eng & GTM to implement product, technology and support solutions to priority customer pain points. Create cardholder journey maps across servicing touchpoints and self-service options (web/app), identifying needed improvements for CX and in support workflows.
Strategy & Analytics Manager - Customer Experience Efficiency StubHubStrategy & Analytics Manager - Customer Experience EfficiencyNew YorkIn order to enable millions of users to explore, interact with, and participate in live events worldwide, we’re seeking a Strategy & Analytics Manager to drive efficiency across the customer experience stack for both buyers and sellers, with the goal of reinvesting these efficiency gains into customer centric retention building growth. Optimize growth opportunities and reduce inefficiency: identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L.
Assistant Store Manager, Cornell Retail Services Cornell UniversityAssistant Store Manager, Cornell Retail ServicesIthaca, New YorkWhile position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellbeing, connection and belonging, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life.
Enterprise Customer Success Manager FlipEnterprise Customer Success ManagerNew YorkMake Flip the most impactful tool in the tech stack for our customers, i.e. deliver business impact through our product, identify the problems they’re looking to solve, configure our product to optimize performance, and collaborate with our product team to constantly raise the roof. Be our customers’ favorite vendor to work with - build authentic, trust-based relationships where every interaction leaves clients feeling heard, supported, and excited about what’s possible.
Customer Success Manager, New York HHAeXchangeCustomer Success Manager, New YorkNew York City Metropolitan Area, New YorkOur employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The Customer Success Manager will work with clients beginning in implementation and continuing in the live environment, consult on best practices for leveraging our SaaS solution, and offer additional products/services when needed.
Client Services Project Manager - Financial Services Epiq eDiscovery SolutionsClient Services Project Manager - Financial ServicesNew York$100,000–$120,000 / yearProject Manager or Client Services Director; Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners; Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Sr. Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.
Manager, CRM and Customer Growth CredoManager, CRM and Customer Growth*, NYRemote$102,000Direct Mail Strategy: Develop and optimize the direct mail program, identifying high-value customer segments, lifecycle triggers, and personalized offers that complement digital CRM channels and drive acquisition, retention, reactivation, and customer lifetime value. Manage the customer lifecycle: Develop omni-channel customer journey maps and improve multi-touch campaigns to engage customers and deliver personalized experiences/messaging during main lifecycle stages such as welcome, cart abandonment, and win-back.
Customer Success Manager FindigsCustomer Success ManagerNew YorkStrong AI proficiency; comfortable using AI tools to work more efficiently day-to-day (e.g., summarizing accounts, drafting materials, surfacing insights), with the ability to build simple automations or workflows considered a strong plus. We’d love to hear from you if you have: 3+ years of experience in a customer-facing role (e.g., Customer Success, Account Management), preferably in B2B SaaS environment or consulting; experience with clients in proptech, and or experience managing business process design/outsourcing, or outsourced operations environments is a plus.
Sr. Customer Success Manager ConductorSr. Customer Success ManagerNew YorkAdditionally, the CSM serves as the liaison between the customer and the Conductor team, helping the customer coordinate cross-functional team initiatives that are required for successful organic marketing results. Advocate customer needs/issues cross-departmentally and program-manage customer concerns through a well-defined remediation process through early identification of risks to achieving customers strategic objectives.
Customer Success Manager Circadia HealthCustomer Success ManagerNew York Metropolitan, New YorkOur Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical‑grade accuracy Predictive analytics & agentic AI workflows that detect 85 % of preventable rehospitalizations ~11 days in advance Enterprise integrations that embed insights directly into EHR, care‑coordination, billing, and compliance systems Today our technology touches 40 000+ post‑acute patients daily across skilled‑nursing, home‑health, and home‑care networks. You'll embed yourself in the operations of our most complex healthcare partners, diagnose workflow challenges, design adoption strategies, and drive measurable outcomes—all while building trusted relationships with executive leadership that make Circadia indispensable.
NewCustomer Happiness Manager NORYCustomer Happiness ManagerNew YorkTeam Leadership: Recruit, train, mentor, and manage an additional customer support team member to effectively delegate daily operational tasks. Relationship & Support Management: Communicate with families via phone, email, and chat to resolve inquiries, deliver exceptional support, and foster lasting brand loyalty.
Client Service Manager VCA IncClient Service ManagerIthaca, NY$58,000–$65,000 / yearPrimary- Oversight of day to day activities related to staff and client service needs, register management, billing, CSR staff recruiting, training and development, scheduling, policy implementation, client management, assist in the implementation of new programs. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
Senior Customer Success Manager VerveSenior Customer Success ManagerNew YorkAs part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms.