NewDialysis Hospital Services Nurse Manager (Acute RN) Dialysis Clinic, Inc.Dialysis Hospital Services Nurse Manager (Acute RN)Syracuse, NY$96,000–$140,000 / yearThe Dialysis Hospital Services Nurse Manger leads our acute dialysis unit in performing high quality patient care while collaborating with physicians and hospital staff to enhance partnerships for our local Hospital Services program within our partner SUNY acute hemodialysis unit. DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day.
Territory Manager - New York/Pennsylvania Spartan Tool LLCTerritory Manager - New York/PennsylvaniaNYFrom our plant in Niles, Michigan, we design and assemble electro-mechanical machines, video inspection camera systems and high-pressure water jetters that are built to last, easy to use, and ready for the job—backed by real-world know-how, hands-on training and unmatched service. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.
Mgr Sales Division Medline IndustriesMgr Sales DivisionWork From Home, NY$134,000–$201,000 / yearFull timeDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
Logistics & Customer Service Manager, Americas Stella McCartney AmericaLogistics & Customer Service Manager, AmericasNew YorkYou will be the liaison and manage communication between the wholesale team, our wholesale partner buying teams, our internal claims office(aftersales), finance, inventory control, and accounts receivable as well as our Retail and Outlet stores and liaison with logistics &Supply chain members in HQ. As part of the regional headquarters support function, the Logistics & Customer Service Manager works with Wholesale and finance team in delivering operational excellence through supporting our business activities across the Americas.
Customer Success Operations Manager, Onboarding & Professional Services Clio VenturesCustomer Success Operations Manager, Onboarding & Professional ServicesNY$128,100–$160,100 / yearYou will be partnering with CS Ops, Sales Ops, GTM Systems, IT, Analytics Teams, Product, Finance, customer facing teams, and BI to fix "leaky buckets" in the customer lifecycle (e.g., improving the Sales-to-CS handoff or building early warning signals that flag at-risk customers for proactive outreach). Engineering the CS Tech Stack: Partnering with the GTM Systems team to translate business requirements into technical realities in key GTM and Post Sales systems (ex: Salesforce, Agentforce, Databricks AI Apps, ChurnZero, Gainsight, Certinia, RocketLane).
Senior Manager, Customer Experience ScentbirdSenior Manager, Customer ExperienceNew YorkThis role is for a self-sufficient, fast-moving operator who can manage a large team, drive automation across our CX tech stack, and protect brand trust in public-facing channels — all without needing hand-holding. We're looking for a Senior Manager of Customer Experience to lead our Tier I and Social Support operations across a globally distributed team of 35+ agents and 4 Team Leads.
Lead Technical Customer Success Manager BipsyncLead Technical Customer Success ManagerNew YorkActively leverage approved AI tools to enhance support workflows (e.g., faster triage, better summaries, clearer customer updates, improved documentation) while validating outputs, protecting customer data, and using sound judgement. The Lead Technical Customer Success Manager is a senior member of the Customer Success function, accountable for delivering an exceptional support experience for Bipsync clients and for leading the day-to-day operation of the client support team.
Customer Success Sales Manager CADimensions, Inc.Customer Success Sales ManagerCity of Syracuse, NY$50,000–$60,000 / yearAt CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers.
Customer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerNY$18.50–$19.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Retail Manager- Customer Experience Manager Part Time The Michaels Companies IncRetail Manager- Customer Experience Manager Part TimeIthaca, NY$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Full-time Customer Experience Manager The Michaels Companies IncFull-time Customer Experience ManagerIthaca, NY$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Sell-Side Customer Success Manager DaloopaSell-Side Customer Success ManagerNew YorkBuild and maintain trusted advisor relationships with senior executives at some of our most strategic sell-side clients, such as equity research teams and investment banking divisions, to align stakeholders and drive platform adoption. Serve as a proactive product expert who partners with champions and key decision-makers to deliver tailored success plans, drive consistent platform usage, and keep clients informed on updates and roadmap developments.
Customer Manager Premium Retail Services IncCustomer ManagerSyracuse, NYOpportunity to manage and grow key customer accounts Exposure to strategic sales planning and merchandising execution Collaborative work environment with professional development opportunities Competitive compensation with potential for performance-based incentives. Collaborate with Retail Sales Managers on major retail initiatives, including new product launches, contests, and selling drives.
Senior Customer Success Manager DuffelSenior Customer Success ManagerNew YorkYou’ll work closely with Product, Engineering, Finance, and Travel Operations teams to ensure our customers are happy, successful, and inspired by Duffel. You’ll own relationships, spot growth opportunities, and make sure our technology truly works for them, alongside Customer Success Engineers and Product Support Specialists.
Customer Success Manager (East Coast Remote) Motorola Solutions IncCustomer Success Manager (East Coast Remote)NYRemote$120,000–$135,000 / yearOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
Customer Success Manager RhymetecCustomer Success ManagerNew YorkRemoteRhymetec was founded in 2015 in New York City and was quickly established as an industry leader in cloud security, providing innovative and affordable cybersecurity and data privacy services to modern-day SaaS businesses. Working closely with the GTM (go-to-market team) and security team, the CSM will collaborate to upsell services based on client security goals and be in strong communication serving as the link from sales to service implementation, as well as ongoing customer support.
NewCustomer Experience Manager Aimé Leon DoreCustomer Experience ManagerNew YorkThis role serves as a central point of contact for customer concerns, ensuring timely, accurate, and brand-aligned responses while partnering with internal teams to keep the customer experience smooth and consistent. Address a broad range of customer concerns, including post-purchase questions, product issues, service complaints, delivery delays, order discrepancies, store interactions, and general feedback.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersDeWitt, NYFull timeWhile driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.
Senior Customer Experience Manager RadarSenior Customer Experience ManagerNew York$95,000–$150,000 / yearWe are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. This role requires someone who thrives in a hands-on environment, can manage high-stakes engagements, and fosters team development in a fast-paced, customer-driven organization.
Customer Success Manager EMARKETERCustomer Success ManagerNew YorkAs a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a portfolio of corporate clients. This is an early-career role designed for professionals who are eager to build expertise in client engagement, customer success, retention strategy, and account management while contributing directly to customer outcomes and business objectives.
NewSenior Manager, Customer Supply Chain Collaboration - Americas Sol de JaneiroSenior Manager, Customer Supply Chain Collaboration - AmericasNew YorkOur commitment to excellence has earned high-profile honors, including being named one of TIME100’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. The Senior Manager, Customer Supply Chain Collaboration - Americas is a senior, cross‑channel operations leadership role responsible for shaping and leading the operating model that supports Sol de Janeiro’s most strategic retail partners and its Amazon business.
NewGlobal Customer Experience & Vendor Operations Manager DysonGlobal Customer Experience & Vendor Operations ManagerNew YorkThe Global Customer Experience & Vendor Operations Manager is responsible for overseeing the day-to-day performance of one or more outsourced customer service sites, depending on the market and location. Share operational insights and learnings with Dyson’s Process, Training, and QA teams to inform future improvements in service design and training content.
NewAssistant Store Manager, Cornell Retail Services Cornell UniversityAssistant Store Manager, Cornell Retail ServicesIthaca, New YorkWhile position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellbeing, connection and belonging, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life.
Senior Customer Success Manager, Publishers WunderkindSenior Customer Success Manager, PublishersNew YorkDetail-oriented & organized: Capable of anticipating customer needs and proactively addressing any issues or concerns, managing multiple projects, meeting deadlines, and ensuring client set up accuracy. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location.
Manager Trainee - Premium Customers Avis Budget GroupManager Trainee - Premium CustomersNew YorkAbility to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.
Customer Success Manager LiminalCustomer Success ManagerNew YorkDemonstrate the platform's depth as customer needs evolve, surfacing use cases across our six markets they haven't yet tapped and connecting new capabilities to live problems on their desk. Partner with customers to turn their market questions into real business outcomes, running game plan refreshes, battle card updates, and Coach AI sessions.
Enterprise Customer Success Manager FlipEnterprise Customer Success ManagerNew YorkMake Flip the most impactful tool in the tech stack for our customers, i.e. deliver business impact through our product, identify the problems they’re looking to solve, configure our product to optimize performance, and collaborate with our product team to constantly raise the roof. Be our customers’ favorite vendor to work with - build authentic, trust-based relationships where every interaction leaves clients feeling heard, supported, and excited about what’s possible.
Customer Success Manager Motion Creative Cloud IncCustomer Success ManagerNYRemoteMotion is creating the command center for creative strategists: an AI-driven analytics and intelligence platform that bridges the gap between performance marketers and creative teams, helping them uncover whats working, whats not, and ultimately ship more winning ads across platforms like YouTube, LinkedIn, Meta, and TikTok. Synthesize customer intelligence at scale using AI - for example, feeding 70+ customer calls into NotebookLM to aggregate VOC insights, or analyzing a month of Gong calls to quantify demand for a specific feature and share structured findings with the broader team.
Enterprise Customer Success Manager Kaizen StackupEnterprise Customer Success ManagerNew YorkIndustry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams. Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies.
Tax Manager, Professional Services AnchinTax Manager, Professional ServicesNew YorkThe Tax Manager, specializing in the Professional Services Group at Anchin, will lead our tax team in delivering comprehensive tax compliance, planning, and advisory services to clients within the professional services industry. Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries.
Customer Success Manager, Publisher SaaS WunderkindCustomer Success Manager, Publisher SaaSNew YorkAbout Wunderkind: Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. If you love the fast-paced environment of a startup, digital marketing, and working closely with clients, then this is an incredibly unique opportunity to join an accomplished, fast-growing team that will blaze the trail for future growth.
Senior Customer Success Manager Affinity.coSenior Customer Success ManagerNew YorkOur Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. Orchestrate cross-functional resources — proactively pulling in product, support, and services teams to resolve escalations, accelerate adoption, and deliver an exceptional customer experience.
Strategic Customer Success Manager Affinity.coStrategic Customer Success ManagerNew YorkOur Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. Own a named portfolio of Affinity's largest strategic enterprise accounts, driving transformational business outcomes, commanding C-suite relationships, and securing complex, high-value renewals and expansions.
Senior Customer Success Manager Perseus Operating GroupSenior Customer Success ManagerNY$99,000–$121,000 / yearYou must bring a strategic and technical mindset to the table, love working with people, and have a passion for growing existing accounts, as well as teaching and promoting new features and technologies. Ability to pick up, learn, and quickly become knowledgeable in SaaS tech concepts 5+ years of account management & customer focused experience, utilizing a consultative mindset.
Customer Success Manager Thomson ReutersCustomer Success ManagerUnited States of America, New YorkFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. You will work closely with sophisticated, strategic customers and help shape how a product is implemented and adopted in real time—combining the pace and ownership of a growing product team with the scale, resources, and stability of Thomson Reuters.
Strategy & Analytics Manager - Customer Experience Efficiency StubHubStrategy & Analytics Manager - Customer Experience EfficiencyNew YorkIn order to enable millions of users to explore, interact with, and participate in live events worldwide, we’re seeking a Strategy & Analytics Manager to drive efficiency across the customer experience stack for both buyers and sellers, with the goal of reinvesting these efficiency gains into customer centric retention building growth. Optimize growth opportunities and reduce inefficiency: identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L.
Manager, Client Accounting Services AnchinManager, Client Accounting ServicesNew YorkAnchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries. Anchin is consistently recognized as one of the “Best of the Best” accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide.
Client Services Project Manager - Financial Services Epiq eDiscovery SolutionsClient Services Project Manager - Financial ServicesNew York$100,000–$120,000 / yearProject Manager or Client Services Director; Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners; Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Sr. Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.
Customer Success Manager VerveCustomer Success ManagerNew YorkAs part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms.
Senior Customer Success Manager VerveSenior Customer Success ManagerNew YorkAs part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms.
Customer Success Manager Circadia HealthCustomer Success ManagerNew York Metropolitan, New YorkOur Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical‑grade accuracyPredictive analytics & agentic AI workflows that detect 85 % of preventable rehospitalizations ~11 days in advanceEnterprise integrations that embed insights directly into EHR, care‑coordination, billing, and compliance systems Today our technology touches 40 000+ post‑acute patients daily across skilled‑nursing, home‑health, and home‑care networks. You'll embed yourself in the operations of our most complex healthcare partners, diagnose workflow challenges, design adoption strategies, and drive measurable outcomes—all while building trusted relationships with executive leadership that make Circadia indispensable.
Sr. Customer Success Manager ConductorSr. Customer Success ManagerNew YorkAdditionally, the CSM serves as the liaison between the customer and the Conductor team, helping the customer coordinate cross-functional team initiatives that are required for successful organic marketing results. Advocate customer needs/issues cross-departmentally and program-manage customer concerns through a well-defined remediation process through early identification of risks to achieving customers strategic objectives.
Client Service Manager VCA IncClient Service ManagerIthaca, NY$58,000–$65,000 / yearPrimary- Oversight of day to day activities related to staff and client service needs, register management, billing, CSR staff recruiting, training and development, scheduling, policy implementation, client management, assist in the implementation of new programs. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
Professional Services Manager Clearwater AnalyticsProfessional Services ManagerNew YorkClient Engagement & Advisory: Build and maintain enduring client relationships; act as a trusted advisor who deeply understands clients’ operating models, technology stacks, processes, and compliance requirements across insurance and asset management. Process & Operational Evaluation: Conduct thorough evaluations of investment management workflows including investment accounting, performance measurement, trade execution, cash and collateral management, compliance monitoring, risk management / ALM, and reporting.
Customer Happiness Manager NORYCustomer Happiness ManagerUnited States, New YorkTeam Leadership: Recruit, train, mentor, and manage an additional customer support team member to effectively delegate daily operational tasks. Relationship & Support Management: Communicate with families via phone, email, and chat to resolve inquiries, deliver exceptional support, and foster lasting brand loyalty.
Manager, Enterprise Partnerships - Financial Services FanaticsManager, Enterprise Partnerships - Financial ServicesNew YorkFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We are seeking a Manager, Strategic Partnerships & Business Development Operations to support and scale our business development efforts across new loyalty partnerships (e.g., airlines and hotels), expansion of Fanatics’ financial services strategy (credit and debit), and large strategic partnerships with payments companies and digital wallets.
NewQuality Customer Support Manager Steuben FoodsQuality Customer Support ManagerNew YorkQuality Customer Support Manager Key responsibilities include:Quality Communication & Customer AssistanceServe as the primary point of contact for product quality inquiries from key accounts. Customer Quality Issue ManagementReceive, log, and investigate quality complaints from customers, co-manufacturing partners, distributors, and retailers.
Customer Success Manager GuiddeCustomer Success ManagerNew YorkIf you are a customer champion who thrives on turning onboarding into long-term wins, knows how to grow an account like a playbook, and gets excited about helping teams work smarter through video and AI - you'll feel right at home here. More than 4,500 organizations worldwide, from fast-growing startups to Fortune 500 enterprises, rely on Guidde to reduce support load, accelerate onboarding, and make knowledge accessible on demand.
Customer Success Manager, Enterprise HHAeXchangeCustomer Success Manager, EnterpriseNew York City Metropolitan Area, New YorkThe ideal candidate will be a strategic partner to our clients, ensuring they achieve maximum value from our solutions, leading to high renewal rates and identifying areas for long-term account development. While this role is not quota-carrying, your success will be measured by your ability to drive exceptional net retention, deepen executive relationships, and partner effectively with our quota-carrying Account Management team.
Client Service Manager, Personal Lines GallagherClient Service Manager, Personal LinesTrumansburg, New YorkFull timeIntroduction: At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.