Post Acute Sales Manager MedlinePost Acute Sales ManagerWork From Home, NY$134,000–$201,000 / yearDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
NewSales Representative - Field Engagement JobotSales Representative - Field EngagementIthaca, NY$50,000–$57,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This is a highly relationship-driven role focused on building strong customer connections, supporting local events, increasing brand presence, and driving sales within an assigned territory.
Dialysis Hospital Services Nurse Manager (Acute RN) Dialysis Clinic, Inc.Dialysis Hospital Services Nurse Manager (Acute RN)Syracuse, NY$96,000–$140,000 / yearThe Dialysis Hospital Services Nurse Manger leads our acute dialysis unit in performing high quality patient care while collaborating with physicians and hospital staff to enhance partnerships for our local Hospital Services program within our partner SUNY acute hemodialysis unit. DCI’s Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day.
Senior Customer Experience Manager RadarSenior Customer Experience ManagerNew York$95,000–$150,000 / yearWe are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. This role requires someone who thrives in a hands-on environment, can manage high-stakes engagements, and fosters team development in a fast-paced, customer-driven organization.
Customer Experience Manager Aimé Leon DoreCustomer Experience ManagerNew YorkThis role serves as a central point of contact for customer concerns, ensuring timely, accurate, and brand-aligned responses while partnering with internal teams to keep the customer experience smooth and consistent. Address a broad range of customer concerns, including post-purchase questions, product issues, service complaints, delivery delays, order discrepancies, store interactions, and general feedback.
Customer Experience Manager MarquetaCustomer Experience ManagerNew YorkAct as the champion for the customer perspective within the organization, fostering a customer-centric culture while liaising across Ops, Product, Eng & GTM to implement product, technology and support solutions to priority customer pain points. Create cardholder journey maps across servicing touchpoints and self-service options (web/app), identifying needed improvements for CX and in support workflows.
Global Customer Experience & Vendor Operations Manager DysonGlobal Customer Experience & Vendor Operations ManagerNew YorkThe Global Customer Experience & Vendor Operations Manager is responsible for overseeing the day-to-day performance of one or more outsourced customer service sites, depending on the market and location. Share operational insights and learnings with Dyson’s Process, Training, and QA teams to inform future improvements in service design and training content.
Senior Manager, Customer Experience ScentbirdSenior Manager, Customer ExperienceNew YorkComposed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 1000+ designer perfumes each month.
Strategy & Analytics Manager - Customer Experience Efficiency StubHubStrategy & Analytics Manager - Customer Experience EfficiencyNew YorkIn order to enable millions of users to explore, interact with, and participate in live events worldwide, we’re seeking a Strategy & Analytics Manager to drive efficiency across the customer experience stack for both buyers and sellers, with the goal of reinvesting these efficiency gains into customer centric retention building growth. Optimize growth opportunities and reduce inefficiency: identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L.
NewSenior Customer Success Manager PencilSenior Customer Success ManagerNamer, New YorkAs a Senior Customer Success Manager at Pencil, you’ll lead by example: managing one of our high-impact accounts, designing scalable adoption strategies, and helping define how we deliver customer success at scale. To achieve this, we need to make sure that our technology isn’t just in the hands of big brands - we need to try to help small businesses and creative individuals too.
Customer Service Manager | Remote (U.S. based only) | Full-time OperationsArmyCustomer Service Manager | Remote (U.S. based only) | Full-timeNew YorkRemoteYou'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up. Are you passionate about leading high-performing teams and delivering exceptional customer experiences?
Customer Success Operations Manager, Onboarding & Professional Services Clio VenturesCustomer Success Operations Manager, Onboarding & Professional ServicesNY$128,100–$160,100 / yearYou will be partnering with CS Ops, Sales Ops, GTM Systems, IT, Analytics Teams, Product, Finance, customer facing teams, and BI to fix "leaky buckets" in the customer lifecycle (e.g., improving the Sales-to-CS handoff or building early warning signals that flag at-risk customers for proactive outreach). Engineering the CS Tech Stack: Partnering with the GTM Systems team to translate business requirements into technical realities in key GTM and Post Sales systems (ex: Salesforce, Agentforce, Databricks AI Apps, ChurnZero, Gainsight, Certinia, RocketLane).
Workplace Experience Manager VerveWorkplace Experience ManagerNew YorkAs part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. Events, People & Administration Plan, organize, and execute in-office and external events end-to-end (team lunches, holiday parties, and seasonal celebrations) in coordination with the marketing team and event manager.
Client Experience Manager Fiore and AssociatesClient Experience ManagerNew YorkCreates escalation protocol to resolve client issues and emergencies (this includes but is not limited to flight delays/cancellations, inclement weather, pending strikes, natural disasters, political unrest, client dissatisfaction & itinerary changes). This includes, but is not limited to: Combing through itineraries to collect missing details and ensuring that all client requests and preferences (established in planning process and as written on client forms) are completed to client’s satisfaction and shared with relevant parties.
Manager, Experiences, Vogue100 Advance Magazine PublishersManager, Experiences, Vogue100New YorkEssential Skills & Requirements: Experience: 4–6 years of experience in luxury/VIC client services, premium membership, high-touch sales environments, with a proven track record of activating a robust network of industry partners and luxury stakeholders. This role sits at the intersection of client service, sales, partner relations, and program execution, and is critical to ensuring the seamless delivery and continued strategic growth of the Vogue100 membership program.
Manager, CRM and Customer Growth CredoManager, CRM and Customer Growth*, NYRemote$102,000Direct Mail Strategy: Develop and optimize the direct mail program, identifying high-value customer segments, lifecycle triggers, and personalized offers that complement digital CRM channels and drive acquisition, retention, reactivation, and customer lifetime value. Manage the customer lifecycle: Develop omni-channel customer journey maps and improve multi-touch campaigns to engage customers and deliver personalized experiences/messaging during main lifecycle stages such as welcome, cart abandonment, and win-back.
Enterprise Customer Success Manager Kaizen StackupEnterprise Customer Success ManagerNew YorkIndustry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams. Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies.
Customer Manager Premium Retail Services IncCustomer ManagerSyracuse, NYOpportunity to manage and grow key customer accounts Exposure to strategic sales planning and merchandising execution Collaborative work environment with professional development opportunities Competitive compensation with potential for performance-based incentives. Collaborate with Retail Sales Managers on major retail initiatives, including new product launches, contests, and selling drives.
Senior Product Manager - Seller Experience StubHubSenior Product Manager - Seller ExperienceNew YorkWith more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. You’ll lead our Seller Experience, Post-Purchase org, responsible for delivering on the strategy and execution of the end-to-end seller experience, after sellers list their tickets on our platform.
Senior Project Manager, Adobe Experience Cloud (US) Code and TheorySenior Project Manager, Adobe Experience Cloud (US)New YorkAs the cornerstone of our teams, Senior Project Managers are the glue that binds cross-functional talents, orchestrating every project’s successful delivery. Strong expertise in Managing Adobe Experience Cloud projects, including AEM, AEP (CDP, CJA), Workfront, Adobe Analytics, and Adobe Target.
Sell-Side Customer Success Manager DaloopaSell-Side Customer Success ManagerNew YorkBuild and maintain trusted advisor relationships with senior executives at some of our most strategic sell-side clients, such as equity research teams and investment banking divisions, to align stakeholders and drive platform adoption. Serve as a proactive product expert who partners with champions and key decision-makers to deliver tailored success plans, drive consistent platform usage, and keep clients informed on updates and roadmap developments.
Enterprise Customer Success Manager FlipEnterprise Customer Success ManagerNew YorkMake Flip the most impactful tool in the tech stack for our customers, i.e. deliver business impact through our product, identify the problems they’re looking to solve, configure our product to optimize performance, and collaborate with our product team to constantly raise the roof. Be our customers’ favorite vendor to work with - build authentic, trust-based relationships where every interaction leaves clients feeling heard, supported, and excited about what’s possible.
Manager, Product Management - Customer Identity & Core Capital OneManager, Product Management - Customer Identity & CoreMcLean, New YorkCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Manager, Product Management - Customer Identity & Core Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Business Development Manager (IP/Cybersecurity-Law Firm Experience) SourcePro SearchBusiness Development Manager (IP/Cybersecurity-Law Firm Experience)New YorkManage practice group awards and rankings, including oversight of submission to Chambers and other high-profile publications; assist NJ, Utah, and CA offices in articulating key messages for directory submission and share best practices in the submission process. The ideal candidate will have a strong background supporting attorneys in the Intellectual Property (IP) and Data, Privacy & Cybersecurity practice groups, and possess a proven track record of driving strategic growth initiatives within a legal environment.
Senior Customer Success Manager DuffelSenior Customer Success ManagerNew YorkYou’ll work closely with Product, Engineering, Finance, and Travel Operations teams to ensure our customers are happy, successful, and inspired by Duffel. You’ll own relationships, spot growth opportunities, and make sure our technology truly works for them, alongside Customer Success Engineers and Product Support Specialists.
Customer Success Manager (East Coast Remote) Motorola Solutions IncCustomer Success Manager (East Coast Remote)NYRemote$120,000–$135,000 / yearOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
Clinic Sales & Experience Manager Milan Laser Hair RemovalClinic Sales & Experience ManagerDeWitt, NY$75,000–$95,000 / yearMilan provides a consistent flow of qualified leads, industry-leading marketing support, and a proven sales process, allowing you to focus on what you do best: building trust, closing sales, and delivering exceptional client experiences. Milan Laser Hair Removal is seeking a results-driven Sales Manager who thrives on closing deals, exceeding goals, and leading high-performing teams.
Customer Supply Chain Manager Mammoth BrandsCustomer Supply Chain ManagerNew York$91,600–$114,500 / yearOwn end-to-end distribution logistics for your channel, ensuring on-time fulfillment and delivery, managing sales order and inventory accuracy, and driving continuous improvement through chargeback analysis, KPI tracking (e.g., OTIF, in-stocks), and retailer supply chain insights. Identify gaps in current operational practices and work with retail operations, channel sales directors, and external partners (HQ brokers, retail ops partners, retailer inventory and supply chain specialists) to create strategic roadmaps for progress.
Customer Success Manager LiminalCustomer Success ManagerNew YorkDemonstrate the platform's depth as customer needs evolve, surfacing use cases across our six markets they haven't yet tapped and connecting new capabilities to live problems on their desk. Partner with customers to turn their market questions into real business outcomes, running game plan refreshes, battle card updates, and Coach AI sessions.
People Experience Manager ESRhealthcare and EXEC STAFF RECRUITERSPeople Experience ManagerNew YorkKey Responsibilities: Initiate, scope, and deliver a portfolio of People Experience (PE) projects and programmes (including but not limited to activities that support wellbeing, colleague engagement and the future of work) demonstrating strong ownership mentality and proactivity from conception through execution, while collaborating with cross-functional teams. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy.
Client Experience Manager, Pharmacy Benefits Management CVS HealthClient Experience Manager, Pharmacy Benefits ManagementNew YorkAt CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Product Manager, Retail Experience & Platform RadarProduct Manager, Retail Experience & PlatformNew YorkWe are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. Ensure the platform is designed for sensing modality extensibility beyond RFID; as next-generation hardware introduces additional sensing inputs, the platform's data model and integration contracts need to accommodate them without requiring retailers to re-integrate.
Business Development Manager (Law Firm Experience) SourcePro SearchBusiness Development Manager (Law Firm Experience)New York$135,000–$170,000 / yearIdentify new markets, opportunities, and client relationships, especially in the NY/NJ region. Collaborate with partners, practice groups, and marketing teams to align strategies.
Legal Lateral Recruiting Manager (Law Firm Experience) SourcePro SearchLegal Lateral Recruiting Manager (Law Firm Experience)New YorkWe are conducting a search for an experienced Legal Lateral Recruiting Manager with a B.A. and at least seven years of recruiting experience—preferably in a law firm—who demonstrates strong communication skills with personnel at all levels, including attorneys and staff The ideal candidate will support the full life-cycle of lateral recruitment — with a particular focus on special counsel and all associate-level positions across all practice areas. Assist with coordinating the Firm’s Visiting Lawyers Program by managing communication between partners, clients, and candidates (e.g., tracking candidates and correspondences, scheduling interviews, participating in LL.M.
Customer Success Manager Criterions SoftwareCustomer Success ManagerNew YorkThis person will proactively engage practices to ensure they're getting full value from the Criterions suite (EHR, Practice Management, e-Prescribing, Patient Portal, Scheduler, and related modules), identify underused features that could solve a client's pain points, and surface expansion opportunities for the Sales team. Criterions provides cloud-based Electronic Health Record (EHR) and Practice Management software to independent medical practices, clinics, and billing services across the country.
Customer Success Manager EmarketerCustomer Success ManagerNew YorkAs a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a portfolio of corporate clients. This is an early-career role designed for professionals who are eager to build expertise in client engagement, customer success, retention strategy, and account management while contributing directly to customer outcomes and business objectives.
Senior Manager, Customer Supply Chain Collaboration - Americas Sol de JaneiroSenior Manager, Customer Supply Chain Collaboration - AmericasNew YorkOur commitment to excellence has earned high-profile honors, including being named one of TIME1 00’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. The Senior Manager, Customer Supply Chain Collaboration - Americas is a senior, cross‑channel operations leadership role responsible for shaping and leading the operating model that supports Sol de Janeiro’s most strategic retail partners and its Amazon business.
Customer Success Manager Motion Creative Cloud IncCustomer Success ManagerNYWe found product-market fit as an analytics platform, then dove headfirst into AI over the past couple of years, and that bet is paying off: our valuation has nearly tripled in two years, and we now help some of the worlds top ecommerce and DTC brands and agencies, like Vuori, AG1, and HexClad, turn insights into results. Our customers are top DTC brands and agencies like Vuori, AG1, and HexClad, and they come to us because their creative process is broken: insights trapped in spreadsheets, testing decisions made on gut feel, no shared language between media buyers and creative teams.
NewSr Customer Success Manager - Tech Partnerships LiveRampSr Customer Success Manager - Tech PartnershipsNew YorkHundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.
NewCustomer Success Manager LiveRampCustomer Success ManagerNew YorkHundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.
Customer Education & Content Manager SecureframeCustomer Education & Content ManagerNew YorkThe Customer Education & Content Manager will own everything that helps customers learn Secureframe independently, from screen-recorded product walkthroughs and compliance framework training courses to internal Sales, Implementation, and Channel Partner enablement. Reduce inbound support tickets on trainable topics by building structured, self-serve learning paths across CMMC, FedRAMP, SOC 2, ISO 27001, HIPAA, and core product features.
Customer Success Manager Passage HealthCustomer Success ManagerNew YorkAutism diagnosis rates have surged over the past decade to 1 in 31 children, yet families still face waitlists of up to a year for care as providers—hampered by antiquated technology and manual workflows—struggle to meet surging demand. You’ll bring curiosity and drive as you collaborate with cross-functional teams to ensure successful implementations, form trusted partnerships, and help guide product improvements through customer feedback.
Customer Success Manager FindigsCustomer Success ManagerNew YorkStrong AI proficiency; comfortable using AI tools to work more efficiently day-to-day (e.g., summarizing accounts, drafting materials, surfacing insights), with the ability to build simple automations or workflows considered a strong plus. We’d love to hear from you if you have: 3+ years of experience in a customer-facing role (e.g., Customer Success, Account Management), preferably in B2B SaaS environment or consulting; experience with clients in proptech, and or experience managing business process design/outsourcing, or outsourced operations environments is a plus.
NewCustomer Success Manager GuestyCustomer Success ManagerUSA, NYRemoteWith a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.
Customer Success Manager VerveCustomer Success ManagerNew YorkWith 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is.
Senior Customer Success Manager VerveSenior Customer Success ManagerNew YorkWith 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is.
Customer Success Manager EsquireCustomer Success ManagerNew YorkUmbrella Corporation is hiring a Customer Success Manager to build strong relationships with clients and ensure they achieve maximum value from our products and services. 4+ years of experience in customer success, account management, or client services.
Scaled Customer Success Manager AttioScaled Customer Success ManagerNew YorkYou'll partner with customers to solve complex challenges while designing repeatable programs, automations, and one-to-many initiatives that help us deliver an exceptional customer experience at scale. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need.
Senior Customer Success Manager Circadia HealthSenior Customer Success ManagerNew York Metropolitan, New York$120,000–$180,000 / yearWhat Success Looks Like Retention and renewal rates exceeding market benchmarks Increased ARR from upsells and expansions within existing accounts Strong client satisfaction and engagement metrics High adoption and utilization of Circadia technology at the facility level Consistent collaboration and alignment across Market and Support teams Who You Are 7+ years of experience in account management, client success, or enterprise relationship roles in healthcare, medtech, tech, or SaaS Proven track record managing multi-site healthcare clients or long-cycle B2B renewals Confident and professional communicator who builds trust quickly at the executive and clinical levels Strategic thinker with a consultative sales approach and strong analytical instincts Comfortable traveling across the country (approximately 50%) Excited by Circadia’s mission to transform patient care through intelligent monitoring and automation At Circadia, you’ll be part of a mission-driven team that’s reshaping healthcare delivery. Our Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical‑grade accuracy Predictive analytics & agentic AI workflows that detect 85 % of preventable rehospitalizations ~11 days in advance Enterprise integrations that embed insights directly into EHR, care‑coordination, billing, and compliance systems Today our technology touches 40 000+ post‑acute patients daily across skilled‑nursing, home‑health, and home‑care networks.
NewStrategic Partnerships & Customer Advocacy Manager GuestyStrategic Partnerships & Customer Advocacy ManagerUSA, NYRemote$130,000–$150,000 / yearWith a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. Partner closely with Sales, Marketing, Customer Success, Partnerships, and Revenue Operations to embed partner and customer advocacy motions across the go-to-market organization.