Program Manager Pinnacle Technical ResourcesProgram ManagerDallas, TexasAdditionally – the Program Manager must be able to provide exceptional customer service, manage escalations, coach and develop a team, and drive operational effectiveness through industry best practices, continuous improvement, process design, and technology. The Program Manager will lead a team of Staffing Managers that work with hiring managers and program suppliers to source talent.
Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteDallas, TXRemote$127,219–$190,828 / yearBuilding on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.
ASSISTANT MANAGER BraumsASSISTANT MANAGERWESTWORTH, TX$42,500–$44,500Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week.
NewRegional Customer Service Manager (Central) OldcastleRegional Customer Service Manager (Central)Dallas, TXLOCATIONS:Dallas, TX; Oklahoma City, OK; Tulsa, OK; Springfield, MO; Kansas City, MO; St. Louis, MO; Bloomington, IL; Peoria, IL; Chicago, ILSeniority levelMid-Senior levelEmployment typeFull-timeJob functionCustomer Service, Sales, and Business DevelopmentIndustriesWholesale Building Materials, Glass Product Manufacturing, and Architectural and Structural Metal Manufacturing#J-18808-Ljbffr. From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play.
Senior Manager of Customer Service Ryko Solutions, IncSenior Manager of Customer ServiceFrisco, TXThe Senior Manager develops and implements customer service strategies, manages a team of 2-3 Customer Service Supervisors overseeing 10-15 Customer Service Representatives, and serves as the primary escalation point for complex customer issues while ensuring alignment with broader distribution goals and company objectives. This position provides executive-level leadership to the customer service organization, driving customer satisfaction, operational excellence, and cross-functional collaboration with RDC operations, logistics, tech support, IT, Finance and dispatch teams.
Customer Service Manager - State Farm Agent Team Member Kathleen Alexander - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberFort Worth, TXOutside of the office, I’m actively involved in the Fort Worth community, including work with the Woman’s Club of Fort Worth and fundraising efforts like the Cowtown Ball benefiting the American Cancer Society. ROLE DESCRIPTION: As Customer Service Manager - State Farm Agent Team Member with Kathleen Alexander - State Farm Agent, you equip our agency to continually achieve its goals.
NewCustomer Service Manager Addison GroupCustomer Service ManagerIrving, TX$85,000–$100,000 / yearJob Title: Customer Service ManagerLocation (City, State): Dallas, TXWork Schedule: M – F, 10:30 am – 7 pmType of Employment: Direct HireCompensation: $85,000 - $100,000Industry: Professional ServicesBenefits: This position is eligible for a competitive benefits package, including medical, dental, vision, paid time off, and other employer-sponsored programs. Job DescriptionAddison Group is partnering with our client to identify an experienced Customer Service Manager to lead a large customer support team in a fast-paced, high-volume service environment.
Customer Service Manager DHL GroupCustomer Service ManagerRoanoke, TX$70,000–$98,000 / yearEnsure customer initiatives, special processes, data requests are fulfilled consistently, timely, and without impact to the daily work processes. Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees?
Customer Service Manager - State Farm Agent Team Member Rafael Parker - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberFrisco, TXAs a Customer Service Manager - State Farm Agent Team Member with Rafael Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager (Distribution Center) Copeland Controls SrlCustomer Service Manager (Distribution Center)TXRemoteBest-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Customer Service Manager - State Farm Agent Team Member Eddie Buckley - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberCelina, TXAs a Customer Service Manager - State Farm Agent Team Member with Eddie Buckley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager (Route & Account Management) - Dallas, TX Compass Group North AmericaCustomer Service Manager (Route & Account Management) - Dallas, TXCarrollton, TXWhen needed, perform the job functions of the Route Driver position, including driving a company vehicle over an established route to deliver products, render services by stocking and maintaining vending and related equipment. This role oversees route drivers, conducts customer site visits, resolves service issues, and helps drive customer satisfaction, retention, and account growth.
NewCustomer Service Manager: Lead, Optimize, Own Quote-to-Cash LHHCustomer Service Manager: Lead, Optimize, Own Quote-to-CashDallas, TXLHH is partnering with a growing manufacturing organization in Dallas to bring on a hands‑on Customer Service Manager who will lead a team and elevate the customer service function. This highly visible role interfaces with Sales, Finance, Operations, and Supply Chain to drive process improvements and stronger customer relationships.
Customer Service Manager Employee MagnetsCustomer Service ManagerIrving, TexasThe Customer Experience & Service Manager is responsible for leading customer service operations and ensuring world-class experience for our surgeon partners, distributors, and internal sales support teams. The position requires a balance of hands-on execution, cross-functional collaboration (Sales, Operations, Contracting, and Finance), and leadership in developing a service-oriented culture that reflects commitment to excellence.
NewCustomer Service Manager Boot Factory Outlet | Boot CountryCustomer Service ManagerArlington, TXCome join us at our new location:721 North WatsonArlington, TX 76011We are now accepting applications for Customer Service ManagerThis position is full time, our store is open 7 days a week, shifts and hours will vary. Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience or maintenance issues.
Customer Service Manager - State Farm Agent Team Member Linda Horton - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberDallas, TXYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.
Customer Service Manager (Distribution Center) CopelandCustomer Service Manager (Distribution Center)Forney, TexasRemoteBest-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. . Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Customer Service Manager (Route & Account Management)- Carrollton, TX Compass Group North AmericaCustomer Service Manager (Route & Account Management)- Carrollton, TXCarrollton, TX$60,000–$65,000 / yearWhen needed, perform the job functions of the Route Driver position, including driving a company vehicle over an established route to deliver products, render services by stocking and maintaining vending and related equipment. Key Qualifications & Attributes: Demonstrated customer service experience is essential, with a genuine passion for delivering exceptional support and building strong client relationships.
Customer Service Manager - State Farm Agent Team Member Mike Brewer - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberFt Worth, TXService can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Service Manager Elbit Systems LtdCustomer Service ManagerFort Worth, TXMaintain continuous collaboration with program managers, ILS, engineering, production planning, procurement, quality, and subcontractors. Requirements: Bachelor's degree in Industrial Engineering and Management or Practical Engineer in Industrial Engineering and Management (Advantage).
NewCustomer Service Manager - Lead Team, Growth & Flex Hours Linda HortonCustomer Service Manager - Lead Team, Growth & Flex HoursDallas, TXAn insurance agency in Dallas, Texas seeks a Customer Service Manager to lead operations and enhance customer satisfaction. The ideal candidate has over 5 years in customer service, including 2 years of managerial experience.
NewBilingual Customer Service Manager - Lead & Elevate Teams UlineBilingual Customer Service Manager - Lead & Elevate TeamsDallas, TX$85,000–$100,000 / yearUline, a family-owned distributor of shipping, industrial, and packaging materials, is seeking a Bilingual Customer Service Department Manager in Irving, TX. Requirements include a Bachelor's degree, bilingual English/Spanish fluency, and 3+ years of customer service management.
Customer Service Manager - State Farm Agent Team Member Chelsea Terry - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPlano, TXSince opening in June 2021, we’ve been proudly serving the greater DFW area and all of Texas from our Plano office, offering personalized insurance and financial services that help families protect what matters most and achieve their dreams. As a Customer Service Manager - State Farm Agent Team Member with Chelsea Terry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Manager, Customer Service Veritiv CorpManager, Customer ServiceGrand Prairie, TXJob Purpose: Our Customer Service Manager serves as the primary connection between customers, Sales, and Operations to ensure accurate order execution, clear communication of requirements, and on-time delivery. Work Experience: 10-15 years of related experience of successful supervisory/management experience required to motivate and develop direct reports, as well as size up new talent.
NewCustomer Service Manager TwofreebootsCustomer Service ManagerArlington, TXCome join us at our new location:721 North WatsonArlington, TX 76011We are now accepting applications for Customer Service ManagerThis position is full time, our store is open 7 days a week, shifts and hours will vary. Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience or maintenance issues.
NewCustomer Service Manager - Hospitality Serenity Healthcare, LLCCustomer Service Manager - HospitalityDallas, TXThis role is ideal for someone from hospitality, retail, or call center leadership who thrives in structured environments and knows how to balance people leadership with operational excellence. We're looking for a hands-on leader who knows how to build strong teams, drive performance, and deliver a five-star customer experience at scale.
NewCustomer Service - Operations Manager, Customer Experience Gat Airline Ground SupportCustomer Service - Operations Manager, Customer ExperienceDallas, TXReview all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary report, pay change notices, employee evaluations, work orders, or any other local reporting medium. Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment updates and timely repair, participate in employee shift briefings and customer shift briefings or team meetings as required.
NewHigh-Volume Customer Service Manager Hospitality Leader Serenity Healthcare, LLCHigh-Volume Customer Service Manager Hospitality LeaderDallas, TXA leading healthcare organization in Fort Worth, TX is seeking a seasoned leader to manage a high-performance team in a fast-paced customer service environment. The ideal candidate will have over 10 years of experience in leadership roles, particularly in customer service or hospitality.
Customer Experience Manager, Advanced Services Robinhood Markets IncCustomer Experience Manager, Advanced ServicesTX$110,500–$130,000 / yearDevelop deep subject matter expertise in Options, Margin, Futures, and Prediction Markets to effectively lead and resolve technical customer queries. You will be responsible for driving performance, coaching team members, and ensuring regulatory compliance with a core focus on Equities, Options, Margin, Futures outrights, and Prediction Markets.
Customer Service Manager SRP Storage Solutions, LLCCustomer Service ManagerFarmers Branch, TXOutgoing Personality – Comfortable making a phone call to your clients to discuss next steps of their project and always willing to work with the rest of our team to solve the challenges that may arise. For over 13 years, we have been working with homeowners to solve their home organization needs through the design and installation of our custom storage solutions.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceGarland, TXWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Manager, Customer Service II ChewyManager, Customer Service IIRichardson, TexasDrive Workforce Planning activities for the business through partnership with WFM team (Real Time Queue Management, Overtime and VTO management, Maintaining Staffing files and Team Assignments). Establish relationships with key stakeholders in Merchandising, Product, Business Intelligence, Quality, Workforce, and Learning & Development to earn trust and build partnerships.
Senior Enterprise Customer Success Manager & Service Delivery Lead Palo Alto Networks IncSenior Enterprise Customer Success Manager & Service Delivery LeadDallas, TX$123,000–$200,000 / yearBy partnering closely with client stakeholders and C-suite executives (CISOs, CTOs, CIOs), you will align delivery execution with business milestones to ensure secure, automated workflows drive maximum ROI, predictive churn prevention, and long-term partnership growth. As a Senior Enterprise Customer Success Manager (CSM) & Service Delivery Lead, you will own the end-to-end operational delivery and lifecycle management for Palo Alto Networks' most strategic, high-value enterprise accounts.
Bilingual On-Site Manager / Customer Service Coordinator Ascend StaffingBilingual On-Site Manager / Customer Service CoordinatorRichardson, TX$17–$19 / hourOn-Site Manager Qualifications & Requirements Required: Must be bilingual in English and Spanish Strong customer service and communication skills Highly organized with excellent attention to detail Computer-savvy with the ability to learn new systems quickly Ability to work independently and manage multiple priorities Reliable, professional, and solution-oriented. Make a direct impact by supporting employees and customers daily Work independently while managing your own on-site operations Gain hands-on experience in staffing, HR, and workforce management Enjoy a stable, full-time role with growth potential.
Customer Service Department Manager - Bilingual UlineCustomer Service Department Manager - BilingualIrving, TX$85,000–$100,000 / yearAs a Bilingual Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Customer Service Department Manager UlineCustomer Service Department ManagerIrving, TX$85,000–$100,000 / yearAs a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Manager Customer Service II Chewy IncManager Customer Service IIRichardson, TXDrive Workforce Planning activities for the business through partnership with WFM team (Real Time Queue Management, Overtime and VTO management, Maintaining Staffing files and Team Assignments); Own B2B Communications on Escalations with Clinic Partners, Legal, Compliance, and Merchandising; Ensure Legal Compliance guidelines are adhered to. Contributing to Strategic Planning for the business and driving Change Management and UAT for initiatives (Open Methods refinement, Clinic Performance Initiatives, CHIRP feedback implementation, etc.); Operate with a willingness to learn, share, and receive feedback.
Customer Support & Services Manager Safran SACustomer Support & Services ManagerGrand Prairie, TXCompany: Safran Electronics & Defense, Avionics USA Job field: Customer services and support Location: Grand Prairie, Texas, United States Contract type: Permanent Contract duration: Full-time Required degree: Bachelors Degree Required experience: More than 8 years Professional status: Professional, Engineer & Manager Salary range: Based on Market Rate ITAR: ITAR Controlled position. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerIrving, TXYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewCustomer Success Manager - Core (Sales & Service) Clouds - TMT Salesforce IncCustomer Success Manager - Core (Sales & Service) Clouds - TMTDallas, TX$123,100–$186,300 / yearAs a Customer Success Manager aligned to our Technology, Media, and Telecommunications segment, you'll serve as a trusted advisor and single point of accountability, guiding customers through strategic priorities, platform adoption, and long-term value realization. Own the full Signature Success experience for your customers - from coordinating entitled deliverables to driving adoption of Sales Cloud and Service Cloud - so customers see measurable business outcomes throughout their lifecycle.
Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market IncCustomer Service Associate Team Leader (Front End Support Assistant Manager)Highland Village, TX$19.05–$33.20 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerCoppell, TXTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewSecurity Account Manager – Tier 1 Service Provider Customers (DDoS) US HealthCare CareersSecurity Account Manager – Tier 1 Service Provider Customers (DDoS)Dallas, New JerseyAccount Leadership: Manage and control assigned target accounts directly, building high-level, wide-reaching relationships with key decision-makers (CISO / Security Office). In this role, you will be responsible for driving direct sales and achieving revenue targets within assigned Tier 1 telecommunication service provider accounts.
NewAssistant Store Manager - Customer Experience PetSmartAssistant Store Manager - Customer ExperienceFort Worth, TX$50,000–$70,000.01 / hourCustomer Service Manager, Control Center - DFW Customer Service Manager, Airport Workforce Management Customer Experience Manager, Concierge Desk Fort Worth, TX $50,000.00-$70,000.00 7 months agoFort Worth, TX $75,000.00-$95,000.00 1 week agoFort Worth, TX $97,327.00-$126,720.00 3 weeks agoEvening Customer Service Exit Booth Agent - DFW Airport Customer Experience Coordinator - Fort Worth, TX Fort Worth, TX $41,600.00-$52,000.00 1 week agoCommunity Associate, Common Desk, Fort Worth Customer Experience Manager - Victoria's Secret - North East Mall - Hurst, TX Fort Worth, TX $47,175.00-$63,825.00 18 hours agoFort Worth, TX $63,000.00-$69,000.00 1 week agoDallas-Fort Worth Metroplex $70.00-$80.00 3 weeks agoNorth Richland Hills, TX $13.00-$15.00 4 weeks agoCustomer Experience Representative, Advanced Services Customer Service Representative - State Farm Agent Team Member Fort Worth, TX $34,000.00-$75,000.00 9 months agoWe're unlocking community knowledge in a new way. Assistant Store Manager - Customer Experience Join to apply for the Assistant Store Manager - Customer Experience role at PetSmartAssistant Store Manager - Customer Experience 1 week ago Be among the first 25 applicantsJoin to apply for the Assistant Store Manager - Customer Experience role at PetSmartGet AI-powered advice on this job and more exclusive features.
Customer Support Manager Serenity Mental Health CentersCustomer Support ManagerFort Worth, TXYou’re comfortable balancing people leadership with performance management, and you take pride in building teams that deliver consistent, high-level results. We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale.
Customer Account Manager CAM RJW Logistics GroupCustomer Account Manager CAMMesquite, TX$60,000–$65,000 / yearJob Purpose: The Account Manager will serve as an advocate for the customer and will assist with customer service-related questions, problems, issue resolutions to ensure customer needs are met. Proactively engage with customers to build strong working relationships and maintain an open dialogue at all times via customer touch points.
NewCustomer Logistics Manager - Dedicated Transportation Ryder System IncCustomer Logistics Manager - Dedicated TransportationGrand Prairie, TXCurrent Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Retail Customer Experience Manager The Michaels Companies IncRetail Customer Experience ManagerPlano, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager Full-Time The Michaels Companies IncCustomer Experience Manager Full-TimeAllen, TXIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
PT Customer Experience MGR (Nights and Weekends) The Michaels Companies IncPT Customer Experience MGR (Nights and Weekends)TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.