267 Results for

Customer Service Leader Jobs in Worcester, MA

Jobs

Orange, MA

The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies.

Today

Wellesley, MA

$17–$25.40 / hour

a href="https://dokumfe7mps0i.cloudfront.net/oms/14383/document/2026/2/doclib_466737_WU7WK_1770840194854147462_1770840194949/1770840194949.pdf" rel="nofollow noopener noreferrer" target="_blank">Click here for benefit details.

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.

2 days ago

Bedford, MA

$20.05–$35 / hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

7 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 491117 Address: USA-MA-Lunenburg-333 Mass Ave Store Code: Store 08388 Front End (5151768) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a .

30+ days ago

Attleboro, MA

$33.82–$52.24 / hour

direct patient care as needed, collaborates with the Nurse Manager to direct nursing care, coordinate resources for a specified unit, and perform administrative activities while providing. Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.

30+ days ago

Smithfield, Rhode Island

Remote

Fidelity’s nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences such as military service, women’s leadership or environmental sustainability, who come together to create a positive, inclusive workplace for all employees. Customer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.

7 days ago

Worcester, MA

$19.05–$21.19 / hour

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.

30+ days ago

Chelmsford, MA

$145,400–$259,100 / year

Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.

4 days ago

$275,000–$325,000 / year

p>Aon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.

30+ days ago

Chelmsford, MA

$180,000–$240,000 / year

The ideal candidate will own relationships, strategy, and delivery excellence for multiple cornerstone municipal water utilities in the region, partnering with our technical, operations, and marketing teams to drive sustained growth in drinking water, wastewater, conveyance, and water resources. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

30+ days ago

Leominster, MA

p>When you join us, you'll receive extensive paid training, work in our newly renovated headquarters in Leominster, and become part of a company that truly invests in its employees through career development, supportive leadership, and long-term growth opportunities.

We are one of New England's fastest-growing providers of specialty healthcare equipment, and we're looking for motivated, customer-focused individuals who are passionate about making a difference.

5 days ago

Seekonk, MA

$16.50–$25.40 / hour

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

30+ days ago

Seekonk, MA

$16.50–$25.40 / hour

30+ days ago

Waltham, MA

Full time

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· Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Customer Service Manager (Office Manager) (Site Director).

30+ days ago

$75,000–$90,000 / year

p>As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.

30+ days ago

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Whether you're assisting at the register during a rush, mentoring associates, or keeping the service area running seamlessly, you'll play a key role in creating a welcoming and positive store atmosphere.

8 days ago

Leominster, MA

IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging. A key focus of the role is to drive post-merger integration efforts, harmonizing service delivery models, systems, and cultures across newly combined entities.

5 days ago

Framingham, MA

$16–$29 / hour

The Patient Service Representative plays an integral role as a member of the patients care team by screening all incoming calls and helping complete the request with first call resolution or directing to another member of the interdisciplinary care team.

Screens all incoming patient inquires (through phone, or potentially mychart) to determine whether those inquiries can be appropriately handled by the Patient Service Representative or if they need to be directed to other team members.

Today

Milford, Massachusetts

p style="margin:0px">This individual will balance vendor management with direct technical contribution, partnering closely with Machine Sales, Power Systems, Service, Parts, Operations, and Digital Services stakeholders to ensure platforms are scalable, well-architected, and aligned to business roadmaps. This hands-on, working architect is responsible for the technical strategy, implementation, and ongoing support of enterprise sales and service platforms (primarily Microsoft Dynamics 365 Customer Engagement).

28 days ago

Milford, MA

p>This individual will balance vendor management with direct technical contribution, partnering closely with Machine Sales, Power Systems, Service, Parts, Operations, and Digital Services stakeholders to ensure platforms are scalable, well-architected, and aligned to business roadmaps. This hands-on, working architect is responsible for the technical strategy, implementation, and ongoing support of enterprise sales and service platforms (primarily Microsoft Dynamics 365 Customer Engagement).

26 days ago

Whitinsville, MA

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. In this role, you''ll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that''s second to none.

30+ days ago

Framingham, MA

$16–$29 / hour

Today

West Boylston, MA

$20–$21.85 / hour
Part time

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers—ensuring a smooth order experience from start to finish.

6 days ago

Framingham, MA

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. The Patient Service Representative plays an integral role as a member of the patients care team by screening all incoming calls and helping complete the request with first call resolution or directing to another member of the interdisciplinary care team.

7 days ago

$20–$21.85 / hour

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America-and proudly certified as a Great Place to Work. This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers-ensuring a smooth order experience from start to finish.

5 days ago

Bedford, MA

Our industry-leading precision instruments, digital immunoassay technology and CLIA-certified Accelerator laboratory have supported research that advances disease understanding and management in neurology, oncology, immunology, cardiology, and infectious disease. The Dx CSS serves as a key point of contact between the diagnostic laboratory and its clients, including healthcare providers, commercial partners, patients, and internal stakeholders.

28 days ago

West Boylston, MA

$20–$21.85 / hour

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers—ensuring a smooth order experience from start to finish.

2 days ago

Billerica, MA

$23–$28 / hour

We’re looking for an organized, systems-minded Customer Service & Operations Specialist to serve as the primary point of contact for our customers and the engine behind our order management workflows. Highly tech-savvy with a proven ability to quickly master complex software, order management systems, and helpdesk tools (e.g., Zendesk, Shopify, HubSpot, or similar).

21 days ago

Billerica, MA

$23–$28 / hour

We're looking for an organized, systems-minded Customer Service & Operations Specialist to serve as the primary point of contact for our customers and the engine behind our order management workflows. Highly tech-savvy with a proven ability to quickly master complex software, order management systems, and helpdesk tools (e.g., Zendesk, Shopify, HubSpot, or similar).

21 days ago

North Billerica, MA

p>Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world.

Today

Bedford, MA

Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.

30+ days ago

Marlborough, Massachusetts

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process.

30+ days ago

Framingham, Massachusetts

The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

6 days ago

Waltham, MA

$100,000–$180,000 / year

Support customers and feed learning back into the business by providing technical troubleshooting, managing warranty and repair processes, delivering (not developing) software and firmware updates, planning end of life (EOL) transitions, and capturing voice of customer feedback to drive continuous improvement. Headquartered in Waltham, Massachusetts, Boston Engineering specializes in product development, systems engineering, and technology commercialization, leveraging deep expertise in robotics, digital solutions, medical devices, diagnostic equipment, defense systems, and industrial automation.

30+ days ago

worcester, MA

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

30+ days ago

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30+ days ago

Milford, MA

Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

30+ days ago

$80,000–$110,000 / year

A strong team player across a broad and highly visible internal network, the Executive Operations Partner balances humility with ambition, demonstrating a willingness to learn, seek input and collaborate while independently driving outcomes and taking ownership of results. As one team of 100,000+ colleagues, we share a common set of values-Integrity, Intensity, Innovation and Involvement-working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

30+ days ago

Seekonk, MA

$17–$30.20 / hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

30+ days ago

Framingham, MA

$17.50–$30.20 / hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

30+ days ago

Milford, MA

We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Highly experienced Customer Service Functional Lead with advanced SAP expertise to serve as the subject matter expert (SME) within a high-volume, transactional customer service environment.

30+ days ago

Framingham, MA

$85,000–$95,000 / year

Critical Skills Strong interpersonal skills; strong team player with customer satisfaction focus Ability to follow written and verbal directions Read and understand technical bulletins and service manuals Work under time constraints Maintain alertness and concentration Work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions Ability to operate personal computer to enter data and generate reports Outstanding interpersonal, written, and verbal skills demonstrating the ability to communicate information clearly and accurately with others in a clear and concise manner. Basic Qualifications: Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR High School Diploma plus 10+ years direct experience with repair of laboratory equipment.

30+ days ago

Boxborough, Massachusetts

Full time

We’re looking for a Call Center Manager who thrives in a fast-paced environment, inspires performance, and is passionate about developing people and driving results. At Heritage Home Service, we believe that outstanding customer experiences start with empowered teams and strong leadership.

6 days ago

$17–$30.20 / hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

30+ days ago

Framingham, MA

$16–$29 / hour

Today

Milford, MA

p>Partnering closely with the Salesforce Product Owner, business stakeholders, IT, and delivery teams, this role translates complex business and customer experience needs into high-quality, actionable user stories that drive adoption, efficiency, and measurable business value.

This role operates in a fast-paced SAFe Agile environment and plays a critical role in evolving Waters' Salesforce ecosystem, with a strong focus on customer-facing experiences delivered through Salesforce Experience Cloud and Service Cloud.

30+ days ago

Wellesley, Massachusetts

StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes.

20 days ago

Cumberland, RI

$16–$18 / hour

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

30+ days ago

Bellingham, MA

$17–$19 / hour

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

24 days ago

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Customer Service Leader Jobs in Worcester, MA

CDL Service Technician Home Daily AmeriGas Propane, Inc.

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time Whole Foods Market

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

PT-Customer-Service-Leader Hannaford Bros. Co LLC

Maternity Services Registered Nurse Clinical Leader 36hrs 7pm to 7am Sturdy Memorial Hospital

Team Leader, Client Services Fidelity

Service Leader Chipotle Mexican Grill Inc

Massachusetts - Senior Project Manager / Client Service Leader - Water & Wastewater WSP Global Inc

Partner & Practice Leader - Equity Services Aon Plc

Client Service Leader (CSL) AECOM

Customer Service Representative Franklin Professionals

New Store - Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time - Seekonk,MA Opening- Summer 2026 Whole Foods Market Inc

New Store - Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time - Seekonk,MA Opening- Summer 2026 Whole Foods Market Inc

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Customer Service/ Support Representative Koch Inc

Customer Service Manager Albertsons Companies Inc

Customer Service Director IPL Macro Inc

Customer Service Representative divvyDOSE

Technical Architect - Sales, Service and Customer Experience Milton CAT

Technical Architect Sales, Service and Customer Experience Milton CAT

Assistant Customer Service Manager Albertsons Companies Inc

Customer Service | , | Health Genoa Telepsychiatry

Customer Service Representative |West Boylston, MA Bunzl Distribution Inc.

Customer Service Representative UnitedHealth Group Inc

Customer Service Representative - Distribution |West Boylston, MA Bunzl plc

Diagnostics Customer Service Specialist Quanterix Corp

Customer Service Representative |West Boylston, MA BUNZL

Customer Service & Operations Specialist Formlabs

FN - Customer Service & Operations Specialist Formlabs Inc

Customer Service Representative Airgas, Inc

Customer Service Agent Jet Aviation International, Inc.

Customer Service Representative (Semiconductor) DuPont Electronic Materials International

Senior Customer Service Engineer PerkinElmer

Operations and Customer Service Lead Boston Engineering Corp

Customer Service Associate I Dollar Tree Inc

Customer Service Associate Dollar Tree Inc

Sales and Customer Service Representative Goldfish Swim School - Milford

Executive Operations Partner to VP, Corporate Social Responsibility (CSR) Thermo Fisher Scientific Inc

New Store - Customer Service & E-Commerce Supervisor - Part Time - Seekonk,MA Opening- Summer 2026 Whole Foods Market Inc

Customer Service Supervisor - Full Time Whole Foods Market Inc

Customer Service Functional Lead Waters Corporation

Senior Customer Service Engineer PerkinElmer US LLC

Customer Service Manager Papalia

New Store - Customer Service & E-Commerce Supervisor - Full Time - Seekonk,MA Opening- Summer 2026 Whole Foods Market Inc

Customer Service | , | Health UnitedHealthcare At Home

Principal Customer Platform Business Analyst, Digital Service Waters Corp

Customer Service Representative - StretchLab Wellesley

Customer Service Associate Walgreen Co

Pharmacy Customer Service Associate Walgreen Co

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