290 Results for

Customer Service Leader Jobs in Waltham, MA

Jobs

Pelham, NH7 days ago

Working closely with teammates, sales leadership, and production teams, this individual manages order processing, communication, and coordination across departments to ensure accurate, timely fulfillment. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

Boston, MA24 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Boston, MA3 days ago

$124,000–$212,000

A strong understanding of programmatic advertising is a plus, as this role will be responsible for key clients, developing forward-thinking, data-driven media strategies that seamlessly integrate programmatic direct and epocrates' custom digital advertising solutions. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

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Norwood, MA1 day ago

$45–$50 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles while providing top-tier customer service.

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Chestnut Hill, MA1 day ago

$23–$25.25 Per Hour

As a leader in training in the food service area of our store, you’ll work within a dynamic retail environment that’s growing; with new opportunities available every day to enhance your skill set. You will ensure the most knowledgeable and passionate people are working to educate our customers and get them the freshest restaurant quality products available.

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Newtonville, MAToday

$20.05–$35 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

Nashua, NH7 days ago

Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

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Quincy, MA2 days ago

$100,000–$140,000 Per Year

We're a local Quincy-based HVAC and plumbing company built on one idea: take care of customers like family, and take care of our team the same way. 5000 list of America's fastest-growing companies — but we've stayed tight-knit on purpose.

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Boston, MA2 days ago

$20–$20

Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.

New!

Wellesley, MAToday

$17–$25.40 Per Hour

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

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Sudbury, MAToday

$17–$25.40 Per Hour

Braintree, MA23 days ago

$80,665–$120,995 Per Year

We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

New!

Woburn, MAToday

$70,000–$80,000

Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer.

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Cumberland, RIToday

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

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Norwood, MA2 days ago

$22–$25 Per Hour

Player One Amusement Group (P1AG): One of North America's leading arcade operators and amusement solutions providers, offering revenue-share partnerships, new game distribution, and route operations. National Entertainment Network (NEN): The largest amusement vending operator in the U.S., delivering crane machines, kiddie rides, and bulk vending across thousands of retail locations.

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Nashua, NH1 day ago

$17.60–$26.20 Per Hour

Prerequisite Training:* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packetPhysical Requirements* Perform repetitive hand and arm motions while standing/walking the majority of the shift.* Category/Area of Expertise: Retail OperationsJob Requisition: 490857Address: USA-NH-Nashua-175 Coliseum AveStore Code: Store 08186 Front End (5151652)Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early rootsas a local market.

Manchester, NH30+ days ago

CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for municipal water services for multiple private, municipal and state agency clients in the greater New England market. We have worked on some of the largest infrastructure projects for major clients throughout the region and are looking for someone who will help continue this tradition through both the management of existing client portfolios and the development of strategies to grow business with new clients.

Boston, MA30+ days ago

Remote

5-8 years in customer success, account management, or consulting within B2B SaaS; proven track record managing complex relationships and delivering measurable outcomes such as GRR, Expansion ARR and Adoption in fast-paced environments. Field operations experience is a meaningful plus: exposure to field service management, industrial workforce operations, or enterprise operations platforms helps you speak your customers' language from day one.

New!

Andover, MA1 day ago

$16–$25.40 Per Hour

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Boston, MA30+ days ago

The leader will ensure delivery of scalable, high-quality services and a growth mindset across FaaS putting forward competitive pricing and positioning in a rapidly evolving marketplace. Proven skills to motivate service delivery team to expand services, business developers to mine and deliver on strategic new clients and colleagues to understand and refer prospects.

Westwood, MA30+ days ago

$150,000–$190,000 Per Year

Desired Competencies • Strategic thinker able to align Change Management to enterprise stability and transformation goals • Experience with Lean, Six Sigma, or other process improvement methodologies • Strong relationship building, negotiation, and conflict resolution skills • Ability to operate effectively in fast paced, highly regulated environments • Customer focused mindset with a commitment to delivering reliable, high quality IT services. ServiceNow Change Management Administration • Own and enhance the ServiceNow Change Management module including workflows, approvals, automation, and integrations • Partner with ServiceNow platform teams to optimize configuration, reporting, dashboards, and automation • Ensure ServiceNow is consistently used as the system of record for all change activity and approvals.

Boston, MA30+ days ago

Broad range of network and desktop knowledge is highly desirable, including experience in: Desktop: Windows 10, MacBooks, Microsoft Office 2016-2019, Outlook Mail, Defender and Microsoft Edge Hardware: Dell OptiPlex desktops, laptops, HP printers, peripherals & tablets Protocols: TCP/IP, IPX, , Ethernet Technologies: Citrix, SMS/SCCM, SQL, Oracle, ODBC, VPN, Cisco hardware, security, 100+ major clinical IT applications. Demonstrated knowledge of current & future PC, mobile & tablet computing technology Familiarity with Windows Active Directory, LAN environments, enterprise network technologies like DHCP, DNS, GPO.

New!

Worcester, MA1 day ago

$18.80–$20.90 Per Hour

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.

Waltham, MA30+ days ago

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

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Wilmington, MA1 day ago

Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process. Hiring a Warehouse Associate - Standup Forklift - Customer Service to support an HVAC Manufacturing Organization that is the leader in climate control products.

Boston, MA8 days ago

$180,000–$240,000 Per Year

The ideal candidate will own relationships, strategy, and delivery excellence for multiple cornerstone municipal water utilities in the region, partnering with our technical, operations, and marketing teams to drive sustained growth in drinking water, wastewater, conveyance, and water resources. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

New!

Quincy, MA1 day ago

$68,000–$73,000 Per Year

The Customer Service Team Manager typically leads a team of 10 to 12 individuals and works closely with all areas of Operations as well as other key stakeholders such as Underwriting, Product, Finance and IT, etc. to execute on overall business objectives ensuring an exceptional customer service experience consistent with Arbella and our agencies' brand. Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $68,000 - $73,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.

Canton, MA30+ days ago

$20–$20 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

New!

Boston, MA1 day ago

$16–$19 Per Hour

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. Our customer base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Boston, Massachusetts location.

Plymouth, AL16 days ago

We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Deliver administrative support for office staff, sales team, and production/installation department.

Wellesley, MA30+ days ago

Part-time

StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes.

Milford, MA30+ days ago

We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Highly experienced Customer Service Functional Lead with advanced SAP expertise to serve as the subject matter expert (SME) within a high-volume, transactional customer service environment.

Boston, MA10 days ago

Remote

$72,000–$118,000

As a Customer Service Manager at Hightower Construction, you will play a pivotal role in ensuring outstanding client satisfaction by managing customer service operations, addressing client concerns promptly and professionally, and fostering strong, lasting relationships. Known for our exceptional commitment to quality, safety, and long-term client relationships, Hightower Construction specializes in complex commercial, industrial, and government construction projects, including industrial facilities, public infrastructure, and historic restorations.

Framingham, MA30+ days ago

$85,000–$95,000 Per Year

Critical Skills Strong interpersonal skills; strong team player with customer satisfaction focus Ability to follow written and verbal directions Read and understand technical bulletins and service manuals Work under time constraints Maintain alertness and concentration Work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions Ability to operate personal computer to enter data and generate reports Outstanding interpersonal, written, and verbal skills demonstrating the ability to communicate information clearly and accurately with others in a clear and concise manner. Basic Qualifications: Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR High School Diploma plus 10+ years direct experience with repair of laboratory equipment.

Framingham, MA30+ days ago

$17.50–$30.20 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

Medford, MA30+ days ago

$17–$25.40 Per Hour

The Team Trainer supports the high-quality, timely completion of New Member Connections for New Members, and supports Global, Regional, and department-specific training, including Operational Learning Pathways, Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service. Arrives to workstation on time, appropriately groomed, dressed according to Whole Foods Market's Dress Code policy; works all scheduled shifts and attends required trainings and meetings.

Nashua, NH30+ days ago

$16.50–$30.20 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees FahrenheitAbility to work in a wet and cold environment.

Milford, Massachusetts24 days ago

East Bridgewater, Massachusetts23 days ago

About Premier Fence LLC:Premier Fence is a trusted leader in residential and commercial fencing, delivering high-quality craftsmanship that not only enhances properties but also protects what matters most. Security Works is focused on creating a company where employees enjoy coming to work, customers trust our service, and our team takes pride in what they do every day.

Norwell, MA30+ days ago

This leader owns the end-to-end operating model for inbound customer success/service and inside sales motions-driving customer experience consistency,retention, order/quote execution excellence, and profitable growth through scalable processes, talent development, and technology enablement. Set the strategy, operating model, and multi-year roadmap for Customer Service, Customer Success (inbound sales/service), Inside Sales Account Management, Loyalty/Retention, and BDR/Prospecting across North America and GCC.

Boston, MA30+ days ago

Remote

Full-time

We’re looking for "business athletes"—competitive, entrepreneurial individuals who want a real shot at building a six-figure income early in their career without sacrificing lifestyle or flexibility. Through Globe Life’s blueprint, we help protect working-class families while giving young, driven professionals a platform to fast-track their financial freedom.

New!

Manchester, NH1 day ago

$15–$17.50 Per Hour

Resolves customer issues and answers questions to ensure a positive customer experience.* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations* Provides customers with courteous, friendly, fast, and efficient service.* * Models and delivers a distinctive and delightful customer experience.* Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

New!

Worcester, MA1 day ago

Job ID: 1807597BR Title: Customer Service Associate - Temporary Company Indicator: Walgreens Employment Type: Flexible hours Job Function: Retail Full Store Address: 320 PARK AVE,WORCESTER,MA,01610 Full District Office Address: 320 PARK AVE,WORCESTER,MA,01610-01021-03151-S External Basic Qualifications: + Must be fluent in reading, writing, and speaking English. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Hingham, MA30+ days ago

$17–$19 Per Hour

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Southborough, Massachusetts30+ days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Nashua, NH29 days ago

As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

MA30+ days ago

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

north attleboro, MA30+ days ago

Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers.

Peabody, MA30+ days ago

from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required. Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs.

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Customer Service Leader Jobs in Waltham, MA

Customer Service & Order Entry Specialist Wakefield Thermal Solutions, Inc.

Customer Service Representative Beacon Hill Staffing Group

Senior Market Leader, Strategic Accounts - epocrates Athenahealth

Sr. Automotive Service Technician Jobot

Food Service Manager Trainee Wegmans

Prepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager) Whole Foods Market

Customer Support Specialist Wakefield Thermal Solutions, Inc.

Service Manager Plumbing & Hvac Trust 1 Services

BOS Passenger Service Agent (languages needed, Portuguese, Vietnamese, Cambodian, Korean & Spanish) Swissport International AG

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time Whole Foods Market

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time Seasonal Whole Foods Market

Service Manager - Utility Trucks United Rentals

Commercial Service Manager Orkin

Seasonal Auto Glass Service Repair Specialist Safelite

Field Service Associate GENDA Americas

PT Customer Service Leader Hannaford Bros

Client Service Leader - Water & Wastewater Services CDM Smith

Customer Success Leader, US Zinier

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time Whole Foods Market Inc

Finance as a Service (FaaS) Practice Leader RSM US LLP

Manager - Service Management (Change Management Leader) Citizens Financial Group Inc

Team Leader Client Services Field Svcs Boston Medical Center

Service Leader Chipotle Mexican Grill

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Warehouse Associate - Standup Forklift - Customer Service Staff Perm

Client Service Leader (CSL) AECOM

Team Manager - Customer Service Arbella Insurance

Customer Service Representative System One

Customer Service Representative - Phone and Chat - Boston, MA USZoom LLC

Customer Service Representative and Scheduler Closets By Design Minneapolis

Customer Service Representative StretchLab - Wellesley

Customer Service Functional Lead Waters Corporation

Customer Service Manager Hightower Construction

Senior Customer Service Engineer PerkinElmer US LLC

Customer Service Supervisor - Full Time Whole Foods Market Inc

Customer Service Team Trainer - Full Time Whole Foods Market Inc

Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market Inc

Principal Customer Platform Business Analyst, Digital Service Waters Corporation

Customer Service Representative/Coordinator Premier Fence LLC

SVP, Customer Service and Inside Sales Clean Harbors Inc

Remote Customer Service Leaders/Benefits Specialist Globe Life: Zuzick Organization

Customer Service Associate Walgreens

Customer Service Associate - Temporary Walgreens

Pharmacy Customer Service Associate Walgreen Co

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Customer Service Representative AlphaGraphics - US277

Customer Service Associate I Dollar Tree Inc

Customer Service Associate II Dollar Tree Inc

Customer Service Associate Dollar Tree Inc

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