NewBAS Project Manager JobotBAS Project ManagerWorcester, MA$90,000–$120,000 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will help manage BAS projects from kickoff through completion while serving as a technical resource for customers, field technicians, and project teams.
NewRestaurant Manager Raising Cane'sRestaurant ManagerMethuen, MA$20–$24 / hourIt also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.
shift manager - Store# 23927, FRANKLIN WEST CENTRAL Starbucksshift manager - Store# 23927, FRANKLIN WEST CENTRALFranklin, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
shift manager - Store# 23738, SEAPORT SQUARE Starbucksshift manager - Store# 23738, SEAPORT SQUAREBoston, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
NewTravel Nurse RN - Case Manager - $2,392 to $2,673 per week in Beverly, MA Prime Time HealthcareTravel Nurse RN - Case Manager - $2,392 to $2,673 per week in Beverly, MABeverly, MA$2,391.90–$2,673.30Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Case Manager - $2,227 to $2,489 per week in Boston, MA Prime Time HealthcareTravel Nurse RN - Case Manager - $2,227 to $2,489 per week in Boston, MABoston, MA$2,226.75–$2,488.72Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Case Manager - $2,227 to $2,489 per week in Brighton, MA Prime Time HealthcareTravel Nurse RN - Case Manager - $2,227 to $2,489 per week in Brighton, MABrighton, MA$2,226.75–$2,488.72Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Case Manager - $1,025 to $1,146 per week in Tewksbury, MA Prime Time HealthcareTravel Nurse RN - Case Manager - $1,025 to $1,146 per week in Tewksbury, MATewksbury, MA$1,025.10–$1,145.70Prime Time Healthcare is seeking dynamic individuals like you to join our team in Tewksbury, MA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.
NewTravel Nurse RN - Case Manager - $2,164 to $2,419 per week in Boston, MA Prime Time HealthcareTravel Nurse RN - Case Manager - $2,164 to $2,419 per week in Boston, MABoston, MA$2,164.10–$2,418.70Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
shift manager - Store# 69087, Shoppers World, Framingham Starbucksshift manager - Store# 69087, Shoppers World, FraminghamFramingham, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
shift manager - Store# 28850, DEDHAM ROUTE 1 SOUTH Starbucksshift manager - Store# 28850, DEDHAM ROUTE 1 SOUTHDedham, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
NewTravel Nurse RN - Case Manager - $1,157 per week in Cambridge, MA Prime StaffingTravel Nurse RN - Case Manager - $1,157 per week in Cambridge, MACambridge, MA$1,157.04ID: 63029566 Shift: 8H Evening Description: Contract Guarantee hours= 72 Hours Biweekly on all Assignments these guaranteed hours do not include any on-call time worked Requisition Comments and coversheet required at time of submission. This includes assessing service needs; counseling, developing plans for access to services, liaison with client, families, programs, and service providers.
NewTravel Nurse RN - Case Manager - $1,200 per week in Cambridge, MA Prime StaffingTravel Nurse RN - Case Manager - $1,200 per week in Cambridge, MACambridge, MA$1,200Bachelors Degree (BA) or equivalent; or Associates degree in Human Services field PREFERRED - but experience without a degree is fine; two to three years related experience and/or training in the area of chemical dependency. Responsible for maintaining individual case load, which involves conducting individual intake evaluations, treatment and aftercare planning, medication management support, and safety planning as needed.
Newshift manager - Store# 23761, WALTHAM/TRAPELO RD Starbucksshift manager - Store# 23761, WALTHAM/TRAPELO RDWaltham, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 20122, HOPKINTON Starbucksshift manager - Store# 20122, HOPKINTONHopkinton, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 59326, FOXBORO, PATRIOT PLACE Starbucksshift manager - Store# 59326, FOXBORO, PATRIOT PLACEFoxboro, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 22915, WESTWOOD STATION Starbucksshift manager - Store# 22915, WESTWOOD STATIONWestwood, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 20891, WALTHAM MARKET PLACE DRIVE Starbucksshift manager - Store# 20891, WALTHAM MARKET PLACE DRIVEWaltham, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
shift manager - Store# 81066, BRISTOL PLACE, ATTLEBORO Starbucksshift manager - Store# 81066, BRISTOL PLACE, ATTLEBOROAttleboro, MA$20.69–$23.2801961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 68803, Watertown, Arsenal Yards Starbucksshift manager - Store# 68803, Watertown, Arsenal YardsWatertown, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Newshift manager - Store# 52529, FANEUIL HALL MRKT PLACE Starbucksshift manager - Store# 52529, FANEUIL HALL MRKT PLACEBoston, MA$23.96–$26.9501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
NewVeterinary Hospital Manager CVCA FraminghamVeterinary Hospital ManagerFramingham, MA$80,000–$90,000Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships. Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
NewVeterinary Hospital Manager CVCA WalthamVeterinary Hospital ManagerWaltham, MA$80,000–$90,000We provide the latest diagnostic tools necessary to manage advanced cardiac disease, giving you the ability to practice at the highest possible level of veterinary medicine in a facility equipped for precision care. Whether you aim to become a credentialed technician, expand your leadership skills, or specialize further in complex cardiology cases, we have programs tailored to help you meet those career goals.
Senior Project Manager (Custom Software & Healthcare) JobotSenior Project Manager (Custom Software & Healthcare)Chestnut Hill, MA$120,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Rather than supporting a single product, you'll partner with innovative healthcare organizations to design and deliver technology that improves patient experiences, provider workflows, and healthcare outcomes.
NewPlant Care Specialist / Horticulturist Vaco LLCPlant Care Specialist / HorticulturistBoston, MA$62,000–$75,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
BOS GSE Manager Swissport International AGBOS GSE ManagerBoston, MA$100,000–$130,000Partner with regional operational teams and services business to develop tailored strategies to support the region profitability metrics and fit with their regional business model. Provide subject matter expertise in fleet and capital equipment sourcing and operations including contract negotiation, identification of new sources of supply, new supplier programs and features, and supplier management. .
RN - Acute Care Medicine Yale New Haven HealthRN - Acute Care MedicineBoston, MAThis specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.
Critical Care Float Nurse / Float RN (ICU) Yale New Haven HealthCritical Care Float Nurse / Float RN (ICU)Cambridge, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse (RN) – Critical Care Float Pool Yale New Haven HealthRegistered Nurse (RN) – Critical Care Float PoolBoston, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
RN Float Pool – Critical Care Yale New Haven HealthRN Float Pool – Critical CareBoston, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse (RN), Float Critical Care / ICU Yale New Haven HealthRegistered Nurse (RN), Float Critical Care / ICUWorcester, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven HealthRegistered Nurse Critical Care (ICU) – Float PoolWorcester, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse Float – Critical Care Yale New Haven HealthRegistered Nurse Float – Critical CareWorcester, MADevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
NewTravel Nurse RN - Ambulatory Care - $2,572 per week in Cambridge, MA Prime StaffingTravel Nurse RN - Ambulatory Care - $2,572 per week in Cambridge, MACambridge, MA$2,571.60ID: 63759169 Shift: 10H Days Description: Contract Guarantee hours= 72 Hours Biweekly on all Assignments these guaranteed hours do not include any on-call time worked Requisition Comments and coversheet required at time of submission. Position summary: Assumes responsibility for providing skilled, creative, high quality nursing care to patients under the direction and supervision of a registered nurse.
NewCommunity Services Coordinator UnitedHealth GroupCommunity Services CoordinatorWorcester, MA$18–$32 / yearThe Community Services Coordinator partners closely with clinicians, case management, and social work teams to process referrals and connect patients and families to specialty care, community resources, and social service agencies, addressing social determinants of health such as transportation, disability support, insurance reconciliation, housing, nutrition, and other essential services. Under general supervision, the Community Services Coordinator is a vital member of the primary care team who facilitates the care process for at-risk and medically complex patients by addressing gaps in social determinants of health, coordinating accessible plans of care, screening for clinical and social triggers, and tracking adherence.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIWestborough, MA$37–$44 / hourHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Manager, Customer Care Enablement Remote ezCater, Inc.Manager, Customer Care Enablement RemoteBoston, MARemoteThis leader builds scalable enablement infrastructure in a rapidly evolving technology environment, influencing across Customer Care leadership, BPO partners, and cross-functional stakeholders to raise the bar on performance, quality, and learning outcomes. This role owns the strategy, execution, and continuous improvement of the programs that make Customer Care teams exceptional - spanning Quality Assurance (QA), Instructional Design (ID), Training, and ToolShed (employee development).
Human Resources Manager, Airport Customer Service (BOS) Delta Air Lines IncHuman Resources Manager, Airport Customer Service (BOS)Boston, MA$81,300–$221,000 / yearThe role is responsible for ensuring the effective and consistent delivery of human resources services including coaching/counseling employees and management, sourcing and selection, performance management programs, organizational effectiveness, compensation and providing Human Resources leadership. The HR Manager often serves as project lead/representative for corporate projects, managing timelines, and working with cross-divisional teams and develops both strategic and tactical plans that create a safety conscious environment resulting in employee safety and well-being.
Customer Service Mgr The Michaels Companies IncCustomer Service MgrNewton, MA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Mgr *2 The Michaels Companies IncCustomer Service Mgr *2Newton, MA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewCustomer Service Manager Albertsons Companies IncCustomer Service ManagerWorcester, MALocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us.
Pharmacy Technician - Customer Care Specialist Onco360Pharmacy Technician - Customer Care SpecialistWaltham, MassachusettsRemoteOnco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer s. Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
Customer Success Manager Latitude Health IncCustomer Success ManagerBoston, MA$85,000–$115,000 / yearOur platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Your experience working with providers in a value-based care setting has prepared you to guide customers through significant operational transformations with empathy and data-driven expertise.
Sr. Manager, Customer Analytics Rhythm PharmaceuticalsSr. Manager, Customer AnalyticsBoston, MAFull timeThis position will also play a key role in coordinating updates to key data assets with internal stakeholders and data management consultants, and will collaborate across Medical, Marketing, Sales, Market Access, Business Operations, and Patient Services teams. This role will specifically focus on generating insights related to healthcare providers (HCPs), accounts and payers to inform commercial strategy and execution.
Mid-Market Customer Success Manager Overjet IncMid-Market Customer Success ManagerBoston, MAManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager of Customer Support Suno, Inc.Senior Manager of Customer SupportBoston, MAWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Senior Manager of Customer Experience SunoSenior Manager of Customer ExperienceBoston, MassachusettsWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Customer Success Manager Paperless PartsCustomer Success ManagerBoston, MA$86,000–$117,000 / yearAs a Customer Success Manager, you will be responsible for owning the relationship with a book of business of Paperless Parts customers, helping drive their adoption of Paperless Parts features in order to maximize the value they receive from the platform, in order to retain and expand their business. Manage a book of business of ~100 Paperless Parts customers, with a mix of high-touch customers managed directly and low-touch customers managed at scale.
Customer Success Manager VODA.aiCustomer Success ManagerBoston, MassachusettsDay-to-day tasks may include managing customer relationships from onboarding through renewal, helping customers realize value from the VODA.ai platform, monitoring customer health and engagement, identifying risks and growth opportunities, leading account planning and renewal readiness, collaborating with Sales, Product, and Engineering teams, supporting consulting partners, and maintaining accurate customer records and health metrics in HubSpot. We're looking for someone who is genuinely passionate about making sure our customers love and use our product, and through that, helping utilities make decisions around their water infrastructure better.