89 Results for

Customer Service Leader Jobs in Chesapeake, VA

Jobs

Portsmouth, VA13 days ago

Whether it’s investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you’ll be the difference between a team that’s simply functioning and one that’s thriving under strong leadership. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Hampton, VA13 days ago

Remote

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.

Suffolk, VA8 days ago

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

New!

Virginia Beach, VA1 day ago

$22–$25 Per Hour

Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products, or processes of projects. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Virginia Beach, VA7 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

New!

Chesapeake, VA4 days ago

Applicable Technical Competencies: Incumbent must have working knowledge and demonstrated abilities utilizing mechanical knowledge: Specific applications combined with knowledge competencies are as follows: Rating Level: 1-5 (1= minimum 5= Maximum). About Plasser American: As part of the Plasser family brand, which is the largest Maintenance of Way equipment provider in the world, PAC is a rapidly growing provider of railway equipment in North America.

Portsmouth, VA7 days ago

$22,000–$24,000 Per Year

Perform general repairs, including plumbing, electrical, HVAC, painting, drywall, and appliance work . We create welcoming, well-maintained communities and empower our team members to take pride in the work they do every day.

Norfolk, VA10 days ago

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Performs lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints.

Norfolk, VA10 days ago

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes frequent movement in and out of cars, working in various physical positions, and the safe operation of power tools and test equipment.

New!

Newport News, VAToday

$18–$22

Known as much for our warm, personable service as our delicious food, Chick-fil-A has come a long way since our humble beginnings, when S. Truett Cathy opened the first Chick-fil-A Restaurant in Atlanta in 1967. As a Customer Service Leader (CSL) at Chick-fil-A, you will play a key role in ensuring exceptional guest experiences and supporting operational excellence.

Virginia Beach, VA30+ days ago

The successful candidate will serve in a companywide leadership role, coordinating across regions and markets to build alignment, strengthen collaboration, and shape a shared, strategic vision for how the site design service supports clients, projects, and long-term growth. Position summary: JMT is seeking an energetic leader with an entrepreneurial spirit to serve as our Site Design Service Line Leader to grow our site design capabilities across the firm which includes civil engineers and landscape architects working in multiple offices and markets.

Newport News, VA11 days ago

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

Newport News, VA11 days ago

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Virginia beach, VA30+ days ago

Full-time

With AIL’s proven training system and mentorship, you’ll have a clear path toward higher leadership, greater responsibility, and increased earning potential—all while enjoying the flexibility of remote work. Exclusive Travel Rewards – Qualify for all-expenses-paid trips to destinations like the Bahamas, Cancun, and Las Vegas for annual conventions and top-producer recognition.

Virginia Beach, VA30+ days ago

Your primary responsibility is to ensure that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their entire visit. The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation.

New!

Virginia Beach, VA3 days ago

Remote

Full-time

We’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.

VIRGINIA BEACH, VA30+ days ago

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

VIRGINIA BEACH, VA30+ days ago

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

CHESAPEAKE, VA30+ days ago

Hampton, Virginia16 days ago

$15–$23 Per Hour

The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.

Virginia Beach, VA30+ days ago

South Moon Under originated as a small surf shop in 1968 and has since evolved into an elevated everyday shopping destination for the effortlessly cool individual, with brick-and-mortar locations in small communities and big cities alike. You are responsible for ensuring that you and your team create unique and specially curated looks for customers that promote their best selves, bring them immense joy, and establish long-lasting relationships with the brand.

Portsmouth, VA15 days ago

Full-time

This position is responsible for developing and training crew members, planning, assigning and directing work, managing and maintaining material and equipment, and addressing and resolving customer issues. The Crew Leader is responsible for directly supervising a crew while on the job site and ensuring the crew works safely and efficiently while delivering quality jobs on time.

Norfolk, Virginia30+ days ago

$14–$20 Per Hour

The Shift Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals. The Shift Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care.

HAMPTON, Virginia30+ days ago

A Typical Day: As a Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings). At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

Virginia Beach, VA30+ days ago

The Clinic Floor Leader runs and maintains all clinic floor sales, operations, and communication with the Service Desk Leader, Sales Leader, and Clinic Floor Learning Leaders. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire, inspect, and coach team members in all clinic floor systems including up-selling, rebooking, and guest service systems.

Chesapeake, Virginia30+ days ago

Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels. Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.

Norfolk, Virginia30 days ago

$70,000–$85,000 Per Year

Overview: As a Operations Manager / People Leader with Orkin, you’re more than a leader—you’re the architect of a high-performing team delivering world-class service for a trusted industry giant with over 120 years of experience protecting homes and businesses. Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

Virginia Beach, Virginia30+ days ago

$75,000–$90,000 Per Year

Overview: As a General Manager / People Leader with Orkin, you’re more than a leader—you’re the architect of a high-performing team delivering world-class service for a trusted industry giant with over 120 years of experience protecting homes and businesses. Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

New!

Virginia Beach, VA2 days ago

$33–$39 Per Hour

Are you an experienced HVAC installer with strong leadership skills looking for better compensation, consistent year-round work, and the opportunity to mentor a crew while performing high-quality installations?. We're seeking a skilled Senior HVAC Installation Crew Leader to oversee installations, guide team members, and help drive continued success in our growing company.

Virginia Beach, VA30+ days ago

We'll expect you to lead by example with a positive attitude and good-old-fashioned hard work, focusing on ensuring optimum product quality, strong team leadership, and supreme customer service. We're looking for people who possess a natural ability to connect with people, enthusiastically guiding their teams to give a moment of joy to each and every customer, and who create an upbeat, friendly, and sincerely caring environment for customers.

Chesapeake, Virginia30+ days ago

$13–$22 Per Hour

By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences. Job Summary: The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service.

Chesapeake, VA15 days ago

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

Newport News, VA30+ days ago

Coordinate continuous growth and development planning with the Service Line Leaders to identify "hot spots", drive resources and measurable plans to capitalize on high growth opportunities, develop integrated and holistic services to the Firm's highest-value, strategic client relationships. Utilize market research to drive continuous improvements and directional enhancements for the Segment to include the ongoing identification of distribution channels, the creation and effective dissemination of thought leadership and the innovation of new service offerings.

Suffolk, Virginia10 days ago

We'll help you thrive, with access to:A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

Suffolk, Virginia10 days ago

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

Suffolk, VA15 days ago

$17–$18

As a Back of House Team Leader, you will enhance your leadership and customer service skills while enjoying fantastic perks like flexible scheduling, competitive pay, and a fun work culture! Chick-fil-A Main Street is a family of talented, warm individuals who aim to foster purposed, meaningful relationships with our surrounding community while demonstrating deep care for our team.

Chesapeake, VA30+ days ago

Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results. Assists Restaurant General Manager in enforcing compliance with government regulations, employment law, food safety, security policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts.

Chesapeake, VA30+ days ago

Virginia Beach, Virginia27 days ago

Chesapeake, VA30+ days ago

Full-time

The Crew Leader Driver oversees crews working in varying service lines, including basic maintenance, landscape installation, and supportive services like irrigation, seasonal color management, and chemical applications. Safely perform heavy lifting/pushing/pulling of various landscaping equipment and materials, including, but not limited to, backpack blowers, large containers of mulch/plant material, assorted sizes of lawnmowers, etc.

Newport News, VA28 days ago

Full-time

Work outdoors in moderate to extreme heat in dry/humid near automotive traffic, natural bodies of water, fumes, dust, mechanical/electrical hazards, and direct sunlight. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications.

Smithfield, Virginia30+ days ago

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Virginia Beach, VA30+ days ago

Full-time

Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. - Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents .

Virginia Beach, VA24 days ago

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information. For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Newport News, VA24 days ago

Virginia Beach, VA22 days ago

Join Clark Nexsen, a JMT Company, and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients—while making a meaningful impact on our communities and the world through the projects we help bring to life. Develop and maintain relations with various Clark Nexsen offices to ensure lighting design quality control / quality assurance is consistent, regardless of location.

Virginia Beach, VA10 days ago

$13–$15

The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. We are doing more than serving pizza we are serving people by holding to our values of: Serving others: We are in the business of making our customers’ lives easier every chance we get.

Hampton, VA30+ days ago

These activities include: registering and updating opportunities in the customer relationship management tool and maintaining good pipeline hygiene; building opportunity-specific client call plans; developing value propositions based on client goals and IBM offerings; following and staying abreast of industry trends to improve IBM’s competitive positioning; attending client-related expos/industry days/vendor days and delivering call reports to the Navy/Marine Corps account team; and working closely with the Navy/Marine Corps account team, extended go-to-market team, and strategic sales team to progress deals through the opportunity pipeline requiring the successful candidate to possess solid collaboration, communication, and inter-personal skills. • At least 5 years’ experience selling and/or delivering professional services and IT-related solutions to Marine Corps Systems Command (MARCORSYSCOM), Marine Corps Logistics Command (MARCORLOGCOM), Program Executive Office (PEO) Land Systems, PEO Manpower Logistics and Business Solutions (MLB), and/or Naval Information Warfare Center Atlantic (NIWC LANT).

Chesapeake, VA30+ days ago

We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of the food industry. Lead the restaurant during shift, deliver superb guest service, and recognize our team members for a job well-done each shift.

Chesapeake, VA30+ days ago

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Customer Service Leader Jobs in Chesapeake, VA

Jobs

Lead Customer Service Representative - Walk In CenterTTEC

Customer Service Representative – Remote in VirginiaTTEC

Team LeaderTractor Supply Company

Seasonal Licensed Healthcare Service Delivery ManagerTTEC

Senior Manager, Service DeliveryTTEC

Railroad Field Service TechnicianPlasser American Corp

Service TechnicianDonaldson

Quick Service TechnicianHendrick Automotive Group

Service Lane ManagerHendrick Automotive Group

Customer Service LeaderChick-fil-A

Site Design Service Line LeaderJohnson, Mirmiran & Thompson, Inc.

Customer Service RepresentativePetSuites

Customer Service SupervisorPetSuites

Customer Service Specialist - WFHSpade Recruiting

Customer Service/Front Desk (Park Host)The Adventure Park

Customer Service / Benefits Advisor (Work from home)AO Globe Life - Simonne LeBlanc

Customer Service Associate - TemporaryWalgreens

Pharmacy Customer Service AssociateWalgreens

Customer Service AssociateWalgreens

Team LeaderRoyal Farms

Assistant Store Leader (Manager)South Moon Under

Landscaping Crew LeaderAsplundh Tree Expert

Shift LeaderRoyal Farms

BA Team LeaderH&R Block

Learning Leader (Cosmetology Instructor)Paul Mitchell Schools

* Sales Leader - Kirkland's Home - Part TimeKirkland's, Inc.

Operations Manager / People LeaderOrkin

General Manager / People LeaderOrkin

Senior HVAC Installation Crew LeaderAir Handlers Heating & Cooling Inc

Shift Leader-Red MillGelati Celesti

Part-Time Shift LeaderMINISO USA

Shift LeaderEinstein Bros. Bagels

Segment Leader, Cybersecurity SolutionsPBMares, LLP

Frozen Food/Dairy LeaderKroger

Front End LeaderKroger

Back of House Team LeaderChick-fil-A

Overnight Shift Leader - 000009 - Chesapeake Crossing (Chesapeake, VA)Burger King

Overnight Shift Leader - 000007 - N. Battlefield (Chesapeake, VA)Burger King

Sales LeaderExpress

Crew Leader_ DriverBrightView Landscapes

Crew LeaderBrightView Landscapes

Grocery Assistant LeaderKroger

PRODUCE/PRIMETIME ASST DEPT LEADERKroger

Sales LeaderExpress & Bonobos

Crew LeaderBrightView

Lighting Practice LeaderJohnson, Mirmiran & Thompson, Inc.

SHIFT LEADERLittle Caesars

Business Development Leader USMCIBM

Shift Leader Trainee - 000009 - Chesapeake Crossing (Chesapeake, VA)Burger King

Shift Leader Trainee - 000007 - N. Battlefield (Chesapeake, VA)Burger King

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