1,619 Results for

Customer Experience Manager Jobs in Chesapeake, VA

Jobs

Norfolk, Va

$74,000–$92,000 / year

p style="margin:0in;text-align:justify;font-size:11pt;font-family:'times new roman' , serif">The person will have to manage the strategic account’s global shipments across all regions and timezone regardless of locations and also help coordinate customers requirements to operationalize and meet the customers needs. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

11 days ago

Chesapeake, VA

$90,000–$100,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By collaborating with top-tier manufacturers and leveraging deep industry expertise, our client ensures that every lighting solution is not only functional but also enhances the aesthetic and environmental value of the space.

7 days ago

Newport News, VA

$90,000–$110,000 / hour

We work closely with mechanical contractors, building owners, and controls professionals by supplying products, parts, technical support, and automation solutions used to operate and optimize commercial buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

7 days ago

Hampton, VA

Full time

Key Responsibilities * Lead and develop the sales team * Desk deals and manage gross profitability * Monitor showroom traffic and digital lead performance * Drive appointment, closing, and follow-up discipline * Manage inventory strategy and aging * Track KPIs and hold team accountable * Recruit, train, and develop top talent * Maintain a professional and performance-focused culture Qualifications * 3+ years of Sales Manager experience * Proven track record of performance and leadership * Experience in luxury automotive preferred * Strong CRM and digital lead management experience * Financial discipline and desking expertise * Professional leadership presence Local Hampton Roads, VA candidates preferred. What We Offer * Competitive compensation package * Performance-driven environment * Stable ownership group * Growth opportunities within Mills Automotive Group * Executive-level leadership culture Ideal Candidate You understand that leadership sets the tone.

9 days ago

Smithfield, VA

$130,000–$190,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for managing our trade platform, ensuring the smooth operation of our food service and distributor relationships, and overseeing the financial aspects of our trade operations.

7 days ago

Norfolk, VA

$100,000–$135,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They've built their reputation on nearly four decades of excellence in preconstruction planning, historic renovations, and sustainable, LEED-certified builds—backed by unwavering commitments to craftsmanship, safety, and client satisfaction.

3 days ago

Virginia Beach, VA

$130,000–$150,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We're seeking an experienced Cost Accounting Manager to join our finance leadership team in a highly visible onsite role supporting a publicly traded manufacturing organization.

3 days ago

Newport News, VA

$100,000–$135,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a well-established commercial construction management firm with a strong reputation for delivering complex projects throughout the Mid-Atlantic region.

7 days ago

Newport News, VA

$115,000–$175,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are seeking a Project Manager to oversee commercial construction projects from preconstruction through closeout, ensuring schedule, budget, and quality targets are consistently achieved.

7 days ago

Virginia Beach, VA

Full time

With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.

30+ days ago

Chesapeake, VA

$75,000–$100,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. What began with importing authentic Italian extra virgin olive oil has grown into a trusted, second-generation company offering a full line of specialty oils to customers across the industry.

7 days ago

Norfolk, Va

$83,000–$106,000 / year

With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

30+ days ago

Norfolk, Va

$95,922–$122,284 / year

With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. With a primary focus on IT indirect procurement, this role will lead the sourcing and management of technology-related goods and services, including software, hardware, telecommunications, and IT service agreements, ensuring alignment with the organization's technology and business objectives.

30+ days ago

Chesapeake, VA

$64,600–$83,600

li style="margin:0in 0in 0in 0px;line-height:normal;font-size:10pt;font-family:'arial' , 'helvetica' , sans-serif">

strong leadership, financial acumen, effective system integration capabilities, and a marketing- and food-focused skill set to drive operational excellence and elevate the overall dining experience

. Incentives: Annual Incentive Eligible, Potential Sign-On Bonus What You'll Do:

have exceptional client service mentality and executive presence.

4 days ago

Suffolk, VA

Other: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.

3 days ago

GRAFTON, VA

$100,130–$129,580

Role Overview:

Sodexo is seeking an experienced General Manager 5 to manage a comprehensive K‑12 nutrition program for York County Public Schools.

This role drives innovation through continuous program improvement, consistent use of operational systems, and disciplined management of expenses, revenue, labor, and food costs.

3 days ago

Portsmouth, VA

Whether it’s investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you’ll be the difference between a team that’s simply functioning and one that’s thriving under strong leadership.

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

7 days ago

Portsmouth, VA

p>Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

9 days ago

Hampton, VA

Remote

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.

10 days ago

Hampton, VA

Follow: LinkedIn, Twitter, Instagram, Facebook, and YouTube. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report.

2 days ago

Hampton, VA

2 days ago

Norfolk, VA

This role may need to collaborate with various department leaders to develop policies, manage staffing and address issues related to the delivery of respiratory care services. This role also functions as Moderate Complexity Lab Manager over point of care testing and has the opportunity to manage other clinical departments as well.

12 days ago

Chesapeake, VA

Remote

$85,040–$162,550 / year

p>This individual contributor role is responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution.

Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.

Today

Norfolk, Virginia

Full time

Rick Hendrick Chevrolet (Norfolk)

Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

30+ days ago

Norfolk, VA

$59,150–$106,925

June 4, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

Today

Virginia Beach, VA

Remote

ul>

Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship.

Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

Today

Chesapeake, VA

$65,000–$120,000

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

Today

Virginia Beach, VA

$114,274–$145,000
Full time

Under the direct supervision of the Program Control Manager, the Lead Program Control Manager will work alongside and manage a team of Project Controllers, providing leadership, mentorship, and strategic oversight of planning, tracking, analysis, and reporting activities manages the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. The Lead Program Control Manager is a key member of the program team and will act as the “CFO” of the programs assigned and works with the Program Managers and Operations Directors to help define the project’s goals and objectives; and recommends actions to improve progress and performance.

30+ days ago

Newport News, VA

$72,254–$90,000
Full time

The MPPS1 performs day-to-day management of the CEMAT ACCCIT Group, ensuring work gets accomplished according to procedures both quality and technical types as well as develops day-to-day, long term and strategic objectives to ensure that CEMAT stays on track in the RCOH in order to complete it assigned work package. 4 years relevant progressive experience with Bachelors in related field; 2 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 8 years relevant progressive experience.

30+ days ago

Virginia Beach, VA

$147,494–$210,705
Full time

Identify, establish and develop the customer network for the Expeditionary and Undersea Warfare Account, these include (but not limited to) Submarine Force, Naval Expeditionary Combat Command, US Marine Corps, Office of Naval Research, US Army Corps of Engineers, US Coast Guard. Demonstrated ability to plan and execute a winning effort (customer marketing skills, assessing and understanding customer requirements, baseline solution formulation, competitor and competitive analysis, strategic pricing/price-to-win, and understanding of win strategies and themes).

30+ days ago

Virginia Beach, VA

$143,088–$198,000
Full time

Serving customers in more than 30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned underwater vehicles (UUVs) and unmanned surface vessels (USVs). 8 years relevant progressive experience with Bachelors in related field; 6 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 12 years relevant progressive experience.

30+ days ago

Virginia Beach, VA

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

30+ days ago

Norfolk, VA

p>Required Knowledge, Abilities and Skills Essential to Job Functions:

• Ability to supervise a staff of both professional and technical positions; good writing skills required, as well as ability to write reports and communicate verbally; must have ability to coordinate effectively with internal staff and with outside agencies and individuals; must demonstrate knowledge of customer service concepts and/or public relations; good computer skills required; must demonstrate good organizational skills.

Software applications: • Microsoft Office • CAD-AVL • Mobile Fare Payment • ID Card Database • Avaya Call Management System Supervisor • Avaya Phone System • Interactive Voice Response System • Passenger Information Displays • Public Address System • MailChimp.

30+ days ago

Suffolk, VA

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Chesapeake, VA

$140,000–$180,000 / year

li>To lead our industry by delivering quality products and services that create a competitive advantage, driving growth in sales, profitability, and long-term success.. Or check out our Facebook page at www.facebook.com/SouthernAutoGroup.

30+ days ago

VIRGINIA BEACH, VA

Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.

monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

25 days ago

Virgina Beach, Virginia

Our Company:

FF_logo_stacked_2_color_navy (1) . Responsibilities:

As an Assistant Retail Experience Manager, you will work to support the Retail Experience Manager in the day-to-day and long-term success of retail staff.

30+ days ago

Chesapeake, VA

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

30+ days ago

Newport News, Virginia

div class="job-description-container">

Responsive recruiter

Are you passionate about food service and looking for an opportunity to showcase your leadership and culinary skills?

Position Overview:

As a BOH Manager, you will take ownership of the kitchen, ensuring smooth day-to-day operations while leading and coaching a team of Back of House team members.

30+ days ago

Virginia Beach, VA

p>Main Purpose of the Role:

To manage the activities of the Customer Service Sr Manager is to optimize resources, and drive processes that influence the customer experience in line with the company's vision and values.

Monitor team performance data to identify trends, gaps, and process breakdowns; recommend and support process improvements within the Support Services team.

27 days ago

Norfolk, Virginia

p>Ability to supervise a staff of both professional and technical positions; good writing skills required, as well as ability to write reports and communicate verbally; must have ability to coordinate effectively with internal staff and with outside agencies and individuals; must demonstrate knowledge of customer service concepts and/or public relations; good computer skills required; must demonstrate good organizational skills.

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region.

30+ days ago

Suffolk, VA

$60,125–$74,300 / year

Masters Degree in an ALA accredited program in Library Science or possession of Librarians Professional Certificate from the Commonwealth of Virginia State Library Board, and 3 to 5 years of professional level public library experience in a library setting, including 1 to 2 years of administrative/supervisory responsibilities; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Coordinates work activities; organizes, prioritizes and assigns work; monitors status of work in progress and inspects completed work; consults with assigned staff; assists with complex problem situations and provides technical expertise.

30+ days ago

Virginia Beach, Virginia

p style="text-align:inherit"/>

As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services.

3 days ago

Portsmouth, VA

p>Here at Global, a 1st Flagship Company (www.globalfirstflagship.com), a woman-owned small business, we are committed to Individual Accountability, Growth, Integrity, and Respect. The Project Manager will oversee skilled and unskilled labor personnel across shipyards, ensure strict adherence to Navy safety protocols, and serve as the primary liaison between company leadership and naval shipyard officials.

30+ days ago

Chesapeake, VA

ESSENTIAL DUTIES: Produces additional revenue for the Dealership by managing the Dealership's pre-Owned Department and the Pre-Owned Inventory, including acquiring or trading Pre-Owned Vehicles, reconditioning and marketing of Pre-Owned Vehicles. Essential Duties also include the following: Managing the pre-owned inventory, including marketing current inventory and acquisition of additional inventory.

30+ days ago

Virginia Beach, VA

Monitor team performance data to identify trends, gaps, and process breakdowns; recommend and support process improvements within the Support Services team. -Establish clear performance expectations for frontline managers and hold them accountable for leadership routines and desk-level achievement.

25 days ago

Portsmouth, VA

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

30+ days ago

Newport News, Virginia

li>VIP tickets/clubhouse tickets to LPGA Championship Golf Tournament, live music events, family fun events (Monster Truck Show, Disney on Ice), NASCAR tickets at Richmond International Raceway. Now with 7 of the best American and Import vehicle lines from entry level to high-line luxury, the Casey Auto Group continues to meet and exceed Hampton Roads’ transportation needs.

30+ days ago

Moyock, NC

Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports.

2 days ago

Newport News, Virginia

Now with 7 of the best American and Import vehicle lines from entry level to high-line luxury, the Casey Auto Group continues to meet and exceed Hampton Roads’ transportation needs.

Responsibilities

vAuto Systems and Best Practices Experience REQUIRED.

30+ days ago

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Experience Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Customer Experience Manager Jobs in Chesapeake, VA

Customer Care Account Manager CMA CGM (America) LLC

Project Manager Jobot

Branch Manager – HVAC Controls & Building Automation Distribution Jobot

Sales Manager – Mills Automotive Group | Hampton, Virginia Mills Auto Group

Senior Manager, Trade Management (Food Service) Jobot

Quality Control Manager / Safety Officer - Construction Jobot

Senior Manager, Cost Accounting - Manufacturing Jobot

Project Manager in Hampton Roads Jobot

Project Manager | Commercial Construction Jobot

Territory Manager II Company Confidential

Office Manager (Food Manufacturing) Jobot

Mgr, Accounting CMA CGM (America) LLC

Sr Mgr, Procurement (Indirect) CMA CGM (America) LLC

General Manager 3 Food - Schools Sodexo

Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care

General Manager 5 Food - Schools Sodexo

Lead Customer Service Representative - Walk In Center TTEC

Customer Service Representative - Walk In Center TTEC

Customer Service Representative – Remote in Virginia TTEC

Senior Environmental Manager Howmet Aerospace

EHS Manager Howmet Aerospace

RESPIRATORY MANAGER Hospital For Extended Recovery

Claims Litigation Manager- Auto USAA

Service Lane Manager Hendrick Automotive Group Corporate

Critical Situation Manager (CSM) Leidos

Sales Representative (Virginia beach, VA) Sysco

Outside Sales Representative - Paid Weekly - Paid Training Safe Haven Security

Lead Program Control Manager (Pgm Cost Control Analyst 5) - 26633 Company Confidential

Mgr Prod Planning Sched 1- 28250 Company Confidential

Business Development Manager 3 - 27088 Company Confidential

Program Manager 3 - 28592 Company Confidential

Customer Experience Manager Five Below Inc

Customer Service Manager Transportation District Commission of Hampton Roads

customer service manager The Michaels Companies Inc

Multi-Store Parts Manager - Domestic/Import Experience Preferred!!!! - Southern Auto Group Southern Auto Group

Full Time Assistant Customer Service Manager DLT Harris Teeter LLC

Assistant Retail Experience Manager Fleet Feet

Pro Experience Manager The Home Depot Inc

Experienced Back of House Manager Chick-fil-A Yoder Plaza

Senior Manager, Customer Service ZIM Integrated Shipping Services Ltd.

Customer Service Manager Trans Dist Comm of Hampton Rds

Senior Librarian (Library Experience Assistant Manager) City of SuffolkVA

Manager, Customer Relations and Guest Services Sentara Hospitals

Project Manager (Naval Experience with Secret Clearance) Global 1st Flagship

Toyota Experienced Pre-Owned Sales Manager First Team Auto Norfolk LLC

Senior Manager, Customer Service ZIM

Customer Care Manager - State Farm Agent Team Member Tracey Vinson - State Farm Agent

Used Vehicle Sales Manager EXPERIENCED Casey Auto Group

FT Assistant Manager Customer Service Food Lion

Used Vehicle Sales Manager EXPERIENCED Casey BMW

Similar Job Searches